---
description: Get detailed information about Google Chat usability, features, price, benefits and disadvantages from verified user experiences. Read reviews and discover similar tools on Capterra United Arab Emirates.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Google Chat Price, Reviews & Ratings - Capterra United Arab Emirates 2026
---

Breadcrumb: [Home](/) > [Team Communication Software](/directory/31033/team-communication/software) > [Google Chat](/software/175800/chat)

# Google Chat

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> Google Chat is an instant messaging tool that enables teams to easily communicate and collaborate using a secure chat environment.
> 
> Verdict: Rated **4.5/5** by 2379 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Who Uses Google Chat?

Businesses and teams of any size across various industries.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.5/5** | 2379 Reviews |
| Ease of Use | 4.6/5 | Based on overall reviews |
| Customer Support Software | 4.4/5 | Based on overall reviews |
| Value for Money | 4.6/5 | Based on overall reviews |
| Features | 4.3/5 | Based on overall reviews |
| Recommendation percentage | 80% | (8/10 Likelihood to recommend) |

## About the vendor

- **Company**: Google

## Commercial Context

- **Pricing Details**: Please contact Google directly for pricing information.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English
- **Available Countries**: United States

## Features

- Collaboration Tools
- Search/Filter
- Video Conferencing Software

## Integrations (6 total)

- Gmail
- Google Calendar
- Google Docs
- Google Drive
- Google Meet
- Google Workspace

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base Software

## Category

- [Team Communication Software](https://www.capterra.ae/directory/31033/team-communication/software)

## Alternatives

1. [Microsoft Teams](https://www.capterra.ae/software/168668/microsoft-teams) — 4.5/5 (10941 reviews)
2. [Telegram](https://www.capterra.ae/software/180347/telegram) — 4.7/5 (6406 reviews)
3. [Slack](https://www.capterra.ae/software/135003/slack) — 4.7/5 (24046 reviews)
4. [Connecteam](https://www.capterra.ae/software/153140/connecteam) — 4.6/5 (5060 reviews)
5. [Google Workspace](https://www.capterra.ae/software/168389/google-workspace) — 4.7/5 (17484 reviews)

## Reviews

### "Google Chat Review" — 5.0/5

> **Aaraj** | *16 February 2024* | Food & Beverages | Recommendation rating: 10.0/10
> 
> **Pros**: I find Google Chat's seamless integration with other Google Workspace tools, real-time collaboration features, and intuitive interface particularly beneficial for efficient communication and teamwork.
> 
> **Cons**: Some users may find limitations in customization options or features compared to other messaging platforms. Additionally, occasional glitches or technical issues may be a downside for some users.
> 
> My experience with Google Chat has been positive overall. It offers a user-friendly interface, seamless integration with other Google Workspace tools, and effective real-time communication features. However, occasional glitches and the need for more advanced customization options could be improved.

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### "Google Chat" — 5.0/5

> **Bilal** | *15 February 2024* | Hospitality | Recommendation rating: 10.0/10
> 
> **Pros**: Google Chat for its integration with other Google Workspace apps, real-time collaboration features, and organized conversation threads.
> 
> **Cons**: Google Chat's interface to be less intuitive compared to other messaging platforms.
> 
> It's a messaging platform that allows users to communicate through direct messages and group chats, integrating with other Google Workspace applications for collaborative work. Users can share files, collaborate on documents, and stay connected within the Google ecosystem.

-----

### "Works pretty well but prefer Microsoft Teams" — 4.0/5

> **Brandy** | *1 January 2026* | Professional Training & Coaching | Recommendation rating: 7.0/10
> 
> **Pros**: It is easy to chat with others as well as hop on a quick video call without there being too much human error (or for people without much computer experience). It's easy to copy and paste photos from snips to share quick info. I would say I like the video feature the best - you just send a video link by pressing a button and then you can video talk immedately on Google Meet.
> 
> **Cons**: The notifications of chat are not enough - most time I do not even know if I received a Google chat notification. I do get emails from it, but with chat, you typically want to know immediately. I prefer Microsoft Teams Chat. I would recommend that Google make the message pop up in a better location or maybe a different noise so I know I received a chat.
> 
> It works as quick communication, but I find that it doesn't do its intended job because sometimes I do not even know if I have received a message, unless I get an email notification telling me that there is a message I need to respond to.

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### "Allows For Convenient Conversation" — 5.0/5

> **Verified Reviewer** | *7 April 2026* | Entertainment | Recommendation rating: 10.0/10
> 
> **Pros**: Super easy to use\! Everything feels straightforward and smooth. The Google Drive and GCal integration works really well, and I love how quick it is to start up huddles or Google Meets whenever I need.
> 
> **Cons**: I just wish you could set status messages to give more insight to "online" or busy." This alleviates the need for me to add an additional OOO message.
> 
> Overall, really great experience with Google Chat\! The GIFs and memes make conversations more fun, and the integrations help keep my workflow nice and smooth.

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### "Google chat is not all that" — 2.0/5

> **Reynaldo** | *15 January 2025* | Publishing | Recommendation rating: 1.0/10
> 
> **Pros**: It is a challenge for me to identify some great qualities, while I used the Google chat platform.  I can say that it is easily accessible linked with my 2 Gmail accounts, but it is not a popular communication platform among most employers in my opinion.
> 
> **Cons**: What I liked least about Google Chat is that it is not as professional as other communication platforms.  I receive messages or have received unwanted messages in the past from fraudulent users.  In my opinion it is a waste of space, and I need to delete it from my linked email accounts.
> 
> My overall experience with Google chat is unnerving and not a highly rated chat communication tool.

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## Links

- [View on Capterra](https://www.capterra.ae/software/175800/chat)

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| de | <https://www.capterra.com.de/software/175800/chat> |
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| de-CH | <https://www.capterra.ch/software/175800/chat> |
| en | <https://www.capterra.com/p/175800/Chat/> |
| en-AE | <https://www.capterra.ae/software/175800/chat> |
| en-AU | <https://www.capterra.com.au/software/175800/chat> |
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| pt | <https://www.capterra.com.br/software/175800/chat> |
| pt-PT | <https://www.capterra.pt/software/175800/chat> |

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