--- description: Get detailed information about Xero usability, features, price, benefits and disadvantages from verified user experiences. Read reviews and discover similar tools on Capterra United Arab Emirates. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Xero Price, Reviews & Ratings - Capterra United Arab Emirates 2026 --- Breadcrumb: [Home](/) > [Payroll Software](/directory/30202/payroll/software) > [Xero](/software/169561/xero) # Xero Canonical: https://www.capterra.ae/software/169561/xero Page: 1 / 134\ Next: [Next page](https://www.capterra.ae/software/169561/xero?page=2) > Xero is an online accounting software solution for small businesses, sole traders, and accountants in any industry. > > Verdict: Rated **4.4/5** by 3323 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Xero? Xero is an accounting software that caters to small businesses across multiple sectors, such as agriculture, construction, education, healthcare, hospitality, and more. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.4/5** | 3323 Reviews | | Ease of Use | 4.4/5 | Based on overall reviews | | Customer Support Software | 4.0/5 | Based on overall reviews | | Value for Money | 4.2/5 | Based on overall reviews | | Features | 4.3/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: Xero - **Founded**: 2006 ## Commercial Context - **Starting Price**: $25.00 - **Pricing model**: Flat Rate (Free Trial) - **Pricing Details**: Xero offers three pricing plans (Early, Growing, Established) with monthly billing and flat-rate pricing in USD. A 30-day free trial is available, but a credit card is required. Discounts and promotions are available for new customers. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: Australia, Canada, Hong Kong SAR China, India, Indonesia, Ireland, Malaysia, New Zealand, Philippines, Singapore, South Africa, United Arab Emirates, United Kingdom, United States ## Features - Access Controls/Permissions - Accounting Software - Accounts Payable Software - Accounts Receivable Software - Approval Workflow - Audit Trail - Case Management Software - Client Management - Client Portal - Consolidation/Roll-Up - Customer Statements - Customizable Invoices - Data Import/Export - Delivery Management Software - Direct Deposit - Due Date Tracking - Estimating - Expense Tracking - Financial Analysis - Financial Reporting Software - Fund Accounting Software - General Ledger Software - Income & Balance Sheet - Inventory Control Software - Inventory Management Software - Invoice Management - Invoice Processing - Mobile Payments - Monitoring - Order Management Software - Order Tracking - Payment Collection - Payment Processing Software - Payroll Management - Payroll Reporting - Profit/Loss Statement - Project Management Software - Quotes/Estimates - Real-Time Data - Receipt Management - Receivables Ledger - Reimbursement Management - Task Management Software - Tax Calculation - Tax Compliance - Time & Expense Tracking - Time Tracking Software - Transaction Management - Trust Accounting Software - W-2 Preparation ... and 54 more features ## Integrations (144 total) - Accelo - Actionstep - ActiveCollab - Acuity Scheduling - Administrate Training Management - Adobe Commerce - Agile CRM - ApprovalMax - AroFlo - AutoEntry - BigCommerce - BlueFolder - Buildertrend - Capsule - Chargebee ... and 129 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base Software - 24/7 (Live rep) - Chat ## Category - [Payroll Software](https://www.capterra.ae/directory/30202/payroll/software) ## Related Categories - [Accounting Software](https://www.capterra.ae/directory/1/accounting/software) - [Accounts Payable Software](https://www.capterra.ae/directory/30520/accounts-payable/software) - [Accounts Receivable Software](https://www.capterra.ae/directory/30521/accounts-receivable/software) - [Construction Accounting Software](https://www.capterra.ae/directory/20003/construction-accounting/software) - [School Accounting Software](https://www.capterra.ae/directory/20015/school-accounting/software) ## Alternatives 1. [QuickBooks Online](https://www.capterra.ae/software/141374/quickbooks-online) — 4.3/5 (8521 reviews) 2. [QuickBooks Enterprise](https://www.capterra.ae/software/46497/quickbooks-enterprise) — 4.5/5 (20676 reviews) 3. [NetSuite](https://www.capterra.ae/software/135757/netsuite) — 4.2/5 (2068 reviews) 4. [Sage Intacct](https://www.capterra.ae/software/76/intacct) — 4.3/5 (716 reviews) 5. [QuickBooks Online Advanced](https://www.capterra.ae/software/189398/quickbooks-online) — 4.4/5 (1049 reviews) ## Reviews ### "Simple to use and learn and still robust\!" — 5.0/5 > **Abbey** | *20 January 2026* | Retail | Recommendation rating: 10.0/10 > > **Pros**: Xero is very affordable and the learning curve is much lower than other bookkeeping programs. The reporting dashboard gives me the information I actually need and it's a breeze to hook up my accounts. > > **Cons**: Sometimes my accounts disconnect randomly and it takes a little bit to get them synched up again without missing any transactions or having them appear more than once. > > I've tried a few bookkeeping programs and either they didn't have enough features to be useful or they were so overly bloated, it made it difficult to do basic tasks or get simple reports on the health of my business. Xero threads the needle perfectly, being simple to use and get the information I need while still being robust enough to fill all of my business needs. ----- ### "Intuitive, well-connected and time-saving accounting software" — 4.0/5 > **Ben** | *2 July 2026* | Food & Beverages | Recommendation rating: 9.0/10 > > **Pros**: It loads quickly, information is set out in an easy to access manner. It integrates very well with other platforms and makes reconciliation very quick and easy. > > **Cons**: Sometimes you have to dig too deep into more unusual locations to find the information required. There is a tendency to drop connections to bank accounts from time to time and the process for reconnecting can take a little while. > > It has greatly improved my bookkeeping process and helped me keep track of our company finances. It's rare that I need help but when I've reached out to the customer support team the responses have been quick and helpful. ----- ### "Efficient Cloud Accounting That Keeps Daily Bookkeeping and Bank Reconciliation Effortless"" — 5.0/5 > **Kira** | *28 August 2026* | Information Services | Recommendation rating: 7.0/10 > > **Pros**: I really enjoyed the strong third-party integration library—it makes connecting with Stripe, PayPal, and payroll processors seamless. The clean, modern dashboard also provides a clear snapshot of cash flow, unpaid invoices, and upcoming bills at a glance. > > **Cons**: Customer support is primarily ticket- and email-based, so getting a quick response to urgent, real-time issues can take longer than desired. Recent price-tier increases also make the platform somewhat expensive for micro-businesses that only need basic invoicing features. > > Our financial procedure has been greatly improved using Xero. Our monthly closing time was nearly halved by switching to cloud accounting, which also eliminated the need for manual spreadsheet tracking. Instead of hurrying around tax time, we can classify spending on a daily basis by connecting bank feeds directly into Xero. Our cash flow has also significantly improved because to the platform's capacity to issue invoices instantly and monitor when clients read them. Although there are a few small issues with direct support response times, the platform's dependability and efficiency improvements make it an essential tool for our operations. ----- ### "Xero application fees are a hidden 2.9 - 4.4% fee on when providing a payment gateway for stripe." — 2.0/5 > **Bryce** | *7 February 2026* | Marketing & Advertising | Recommendation rating: 0.0/10 > > **Pros**: Payment gateway set up was easy. Initial set up was fairly simple. I like that invoicing customers is simple enough. As a consultant, I found that valuable. The dashboard was complicated though and getting specifically to my customer payments not intuitive. > > **Cons**: I feel I was cheated by them. They were charging anywhere from 2.92 - 4.42% in "xero application fees" on top of the stripe fees for stripe's payment processing. I only saw these fees once I went into my stripe portal to process a refund after a month. It's not even a standard rate and the variance isn't based on dollar amount, it doesn't make any sense. This means in order to process a client's payment through xero and stripe, I'm paying anywhere from 6-10% in fees with stripe and xero combined. None of these fees were explained up front from Xero's end though stripe's certainly were. Just googling "xero application fees on stripe" I find I'm not the first or even the first dozen to raise this problem and none of the raised responses on their message boards lead to a resolution. I'm now being forced to research another payment portal provider in the middle of the month because I refuse to send this last month's invoices and pay 10% in fees to xero for it. As I look into other applications like quickbooks, they don't charge fees for payment portal, I've gotten no explanation from xero as to why they do. Furthermore, stripe allows payment processing fees to be passed onto the client, this fee is yours as a xero customer whether you like it or not. > > I feel as if I've been scammed by xero out of 3-4% of my income on top of their monthly fee as a hidden surcharge for doing business using them. I am upset by having to look for an alternative solution in the middle of my work month after stumbling on this and seeing no effort to rectify from xero's side or justification for the fees they're just there without notice, recourse or warning. ----- ### "Solid accounting software" — 5.0/5 > **Verified Reviewer** | *25 June 2026* | Legal Services | Recommendation rating: 9.0/10 > > **Pros**: Easy to use, good access restrictions in place, great reporting features, team is constantly developing new features and updating UI. > > **Cons**: Can be quite expensive for a small business. Bank integrations can be a bit fiddly at times and don’t work properly on occasion. > > I use Xero for two of my businesses and very happy with it. The reporting is top notch, it’s intuitive to use and generally it is just a solid software. ----- Page: 1 / 134\ Next: [Next page](https://www.capterra.ae/software/169561/xero?page=2) ## Links - [View on Capterra](https://www.capterra.ae/software/169561/xero) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | ko | | | nb | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data