--- description: Get detailed information about Shopmonkey usability, features, price, benefits and disadvantages from verified user experiences. Read reviews and discover similar tools on Capterra United Arab Emirates. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Shopmonkey Price, Reviews & Ratings - Capterra United Arab Emirates 2026 --- Breadcrumb: [Home](/) > [Auto Repair Software](/directory/20006/auto-repair/software) > [Shopmonkey](/software/169022/shopmonkey) # Shopmonkey Canonical: https://www.capterra.ae/software/169022/shopmonkey Page: 1 / 12\ Next: [Next page](https://www.capterra.ae/software/169022/shopmonkey?page=2) > Auto repair shop management tool that streamlines operations, including customizable workflows for managing jobs estimates and orders. > > Verdict: Rated **4.6/5** by 263 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Shopmonkey? Designed for auto repair shops, tire shops, quick lube shops, truck repair shops, wrap and detail shops, marine repair shops, and motorcycle repair shops, the tool helps manage business operations. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.6/5** | 263 Reviews | | Ease of Use | 4.6/5 | Based on overall reviews | | Customer Support Software | 4.6/5 | Based on overall reviews | | Value for Money | 4.5/5 | Based on overall reviews | | Features | 4.5/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Shopmonkey - **Location**: San Jose, US - **Founded**: 2016 ## Commercial Context - **Starting Price**: $199.00 - **Pricing model**: Flat Rate - **Pricing Details**: Shopmonkey offers four pricing tiers designed to cater to the diverse needs of auto repair shops: Basic Monkey: Price: $199 per month Key Features: VIN decode, user permissions, and digital vehicle inspections (DVIs). Clever Monkey: Price: $324 per month Key Features: Includes all Basic features, additional user licenses, and enhanced customer communication tools. Genius Monkey: Price: $475 per month Key Features: Includes all Clever features, plus heavy-duty (HD) vehicle lookup and QuickBooks integrations. Multi-Shop: Price: Customized pricing Key Features: Designed for businesses with multiple locations, offering unlimited user licenses and priority support. Each plan is structured to scale with the growth of your business, offering additional services such as the Shop Marketing Suite for $449 per month and Heavy Duty features for specialized needs. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English, Spanish - **Available Countries**: Canada, United States ## Features - Accounting Software - Appointment Scheduling Software - Billing & Invoicing - CRM Software - Communication Management - Customer Database - Employee Scheduling Software - Estimating - Inspection Management - Labor Rates - Maintenance Scheduling - Parts Management - Point of Sale (POS) - Quotes/Estimates - Reporting & Statistics - Scheduling Software - Service History ## Integrations (6 total) - Nexpart Distribution Management - PartsTech - QuickBooks Desktop - QuickBooks Online - QuickBooks Online Advanced - RepairLink ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base Software - Phone Support - Chat ## Category - [Auto Repair Software](https://www.capterra.ae/directory/20006/auto-repair/software) ## Related Categories - [Auto Repair Software](https://www.capterra.ae/directory/20006/auto-repair/software) - [Auto Body Software](https://www.capterra.ae/directory/10050/auto-body/software) ## Alternatives 1. [Autorox](https://www.capterra.ae/software/184222/autrorox) — 4.8/5 (62 reviews) 2. [ARI](https://www.capterra.ae/software/201737/ari) — 4.6/5 (600 reviews) 3. [AutoLeap](https://www.capterra.ae/software/216500/autoleap) — 4.8/5 (742 reviews) 4. [AutoRepair Cloud](https://www.capterra.ae/software/147213/autorepair-cloud) — 4.9/5 (163 reviews) 5. [Manager SE](https://www.capterra.ae/software/145351/manager-se) — 4.1/5 (78 reviews) ## Reviews ### "Good but over priced" — 4.0/5 > **Joe** | *13 November 2024* | Automotive | Recommendation rating: 7.0/10 > > **Pros**: Interactive and saving feature was useful. > > **Cons**: Price, issues with customer view when customer sees invoice or estimate. > > Overall for the price I would not use the service. ----- ### "Unprofessional, Poor Service & Hidden Cancellation Policy" — 1.0/5 > **sajeev** | *18 June 2025* | Automotive | Recommendation rating: 0.0/10 > > **Pros**: Very expensive , Need to pay for the demo .I signed up for a month-to-month subscription with the understanding that I could cancel anytime. However, when I tried to cancel. Surprised with a sudden "30-day notice > > **Cons**: Unprofessional, Poor Service \& Hidden Cancellation Policy Surprised with a sudden "30-day notice" policy that was never mentioned at signup. This company refuses to honor its original terms and treats customers disrespectfully when they try to leave. Avoid unless you enjoy being trapped and disrespected. Advice to management: Train your staff, fix your transparency issues, and stop penalizing customers for your misleading policies. they send me new invoice $524. Never signup with shop monkey please . ----- ### "shop monkey the overcomplicated under integrated solution" — 3.0/5 > **Jason** | *3 June 2024* | Automotive | Recommendation rating: 3.0/10 > > **Pros**: nothing to be honest ive used a ton of auto shop managment soft ware programs shop monkey while easily being the most compliacted is not the most redundant > > **Cons**: its way way too compliacted ive used many shop managment soft ware and this one takes the cake for being the most complex and un-user friendly > > over all mostly negative. i found their terminology to be odd and un-intuitive. ----- ### "Outstanding shop software to create efficiency and to elevate revenue." — 5.0/5 > **John** | *25 April 2025* | Automotive | Recommendation rating: 10.0/10 > > **Pros**: The software was easy to implement and very cost efficient. > > **Cons**: Don’t have the ability to view and run reports from a top level. > > Experience has been excellent. The software helped us elevate efficiency in our shops and increased revenue by 85%. ----- ### "STAY AWAY\!\!\!" — 1.0/5 > **Maurice** | *9 February 2025* | Automotive | Recommendation rating: 0.0/10 > > **Cons**: This software STAY AWAY. ABSOLUTELY no customer support. 3 days leaving massages, emails no response. Some chatbot that doesn't even work and suggests things that don't work. Don't know where they are located but sounds like one of those foreign companies that try to get away with stupid bot and have no customer servce to suppot their customers. Charging $500 a month should have enough $ to hire some customer support. SHAME. Want to save headache and frustration again STAY AWAY. ----- Page: 1 / 12\ Next: [Next page](https://www.capterra.ae/software/169022/shopmonkey?page=2) ## Links - [View on Capterra](https://www.capterra.ae/software/169022/shopmonkey) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data