--- description: Get detailed information about Chatmeter usability, features, price, benefits and disadvantages from verified user experiences. Read reviews and discover similar tools on Capterra United Arab Emirates. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Chatmeter Price, Reviews & Ratings - Capterra United Arab Emirates 2026 --- Breadcrumb: [Home](/) > [Feedback and Reviews Management Software](/directory/31024/review-management/software) > [Chatmeter](/software/168699/chatmeter) # Chatmeter Canonical: https://www.capterra.ae/software/168699/chatmeter Page: 1 / 4\ Next: [Next page](https://www.capterra.ae/software/168699/chatmeter?page=2) > Chatmeter helps multi-location brands monitor their online reviews and social media, optimize online listings, and local SEO. > > Verdict: Rated **4.5/5** by 74 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Chatmeter? Businesses of all sizes across all industries looking to improve their online reputation through quality and quantity of reviews, listing optimization, and improving the customer experience. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.5/5** | 74 Reviews | | Ease of Use | 4.4/5 | Based on overall reviews | | Customer Support Software | 4.6/5 | Based on overall reviews | | Value for Money | 4.3/5 | Based on overall reviews | | Features | 4.4/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: Alchemer - **Location**: Boulder, US - **Founded**: 2006 ## Commercial Context - **Pricing model**: Per Feature (Free Trial) - **Pricing Details**: Contact Chatmeter for pricing details. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: English - **Available Countries**: Canada, United States ## Features - Activity Dashboard - Alerts/Notifications - Automated Publishing - Campaign Management Software - Collaboration Tools - Competitive Analysis - Content Management System (CMS) Software - Conversion Tracking - Customer Engagement Software - Dashboard Software - Data Visualization Software - Geofencing - Keyword Rank Tracking - Keyword Tracking - Location Tracking - Performance Metrics - Post Scheduling - Reporting/Analytics - Reputation Management Software - Response Management - Review Monitoring - Review Notification - Review Request - SEO Audit - SEO Management - Sentiment Analysis - Social Media Monitoring Software - Social Sharing ## Support Options - Email/Help Desk - Phone Support ## Category - [Feedback and Reviews Management Software](https://www.capterra.ae/directory/31024/review-management/software) ## Related Categories - [Feedback and Reviews Management Software](https://www.capterra.ae/directory/31024/review-management/software) - [Reputation Management Software](https://www.capterra.ae/directory/30750/reputation-management/software) - [Search Marketing Software](https://www.capterra.ae/directory/30931/seo/software) - [Social Media Management Software](https://www.capterra.ae/directory/30939/social-media-management/software) - [Web Analytics Software](https://www.capterra.ae/directory/30073/web-analytics/software) ## Alternatives 1. [Marketing 360](https://www.capterra.ae/software/148516/marketing-360) — 4.5/5 (1132 reviews) 2. [Semrush](https://www.capterra.ae/software/151962/semrush) — 4.6/5 (2316 reviews) 3. [SOCi](https://www.capterra.ae/software/173850/soci) — 4.5/5 (251 reviews) 4. [SE Ranking](https://www.capterra.ae/software/142169/se-ranking) — 4.7/5 (297 reviews) 5. [Vendasta](https://www.capterra.ae/software/168614/vendasta-platform) — 4.4/5 (163 reviews) ## Reviews ### "Are you benefiting from local SEO works then this tool is for you." — 4.0/5 > **Gourav** | *25 March 2019* | Human Resources Software | Recommendation rating: 8.0/10 > > **Pros**: This is nothing less than juggernaut with so many essential features and we can opt for all the things through Chatmeter from reviews to social media engagements and sentiments, checking received reviews on all the platforms from Facebook to Google business. And, it's really a very amazing thing about the Chatmeter and our team love this tool. > > **Cons**: Every customer loves transparent and clear pricing on a dedicated pricing page which is missing on the Chatmeter website. If it's made available then it will be best and surely build more trust on the Chatmeter. > > After public launch, we started looking for tools for brand management and social media sentiments but were lucky to encounter the Chatmeter as it has more than what we're looking. It definitely saved our time, money and efforts from buying many different tools or SaaS for the very same purpose. ----- ### "Platform For Success" — 5.0/5 > **Roger** | *31 July 2020* | Restaurants | Recommendation rating: 10.0/10 > > **Pros**: I love the ease of use, customization, insights and data analysis and all-in-one nature of the Chatmeter platform. > > **Cons**: I recently requested a missing feature related to review response templates and was told by our customer success representative that it was already in development. Love the fact that Chatmeter takes its platform development seriously and is listening to its customers to continually improve the product. > > Everyone I have worked with on the Chatmeter team has been a true professional, a great listener and incredibly helpful. The software itself is robust and easy to use. We've been with Chatmeter long enough to witness several major new feature rollouts and they've all been seamless. What's more, I am a huge fan of Chatmeter's weekly webinars. They are always full of great information and although I consider myself to be a very skilled professional when it comes to both reputation management and listings management, I always leave each webinar having learned something new, as well as reviewed important topics and details to keep them top of mind. ----- ### "Good on a smaller scale" — 3.0/5 > **Stephanie** | *5 November 2020* | Hospital & Health Care | Recommendation rating: 4.0/10 > > **Pros**: I really liked it at first and think it's a great starting platform to manage reviews and listings for any company under 100 listings. Once you grow out of that, it seems like you outgrow the platform. > > **Cons**: Not able to modify or set any of the sentiments. Sometimes the A.I. registers random words that are completely irrelevant like "girl" or "there." We would have liked to tag and track things like "mask" "COVID testing," etc. But I can only do that using the reports tab. Also, not being able to manage Yelp, Apple, Yahoo, Bing, or Yellowpages within the platform can get backed up. Chatmeter was not able to help us with issues regarding Facebook spam policies. We had to go and research it ourselves. We assumed Chatmeter would have a partnership with Facebook. > > Overall it's good. Our customer success representative is really great and goes above and beyond to help us where she can. She responds very quickly and escalated our issues. We've had too many issues though that go unexplained at times. The platform is very glitchy. ----- ### "Makes My Job So Easy\!" — 5.0/5 > **Jessie** | *25 June 2020* | Real Estate | Recommendation rating: 10.0/10 > > **Pros**: With over 120 different properties, Chatmeter is SO easy to filter in all reviews, ensure listings are correct, and mass publish to social media. All of our property managers and regional supervisors are set up to receive weekly review emails, and because of this they can easily stay on top of issues. It would be impossible to manage such a large portfolio without Chatmeter. > > **Cons**: The only things I wish for is link previews, meta descriptions, and clickable photos when posting links on social media, as well as full access to review responses in the dashboard (ApartmentRatings, Apartments.com, etc.) > > The customer service is amazing, and the product offerings are continuously getting better and broader. ----- ### "Chatmeter will save you time." — 4.0/5 > **Jen** | *12 November 2020* | Real Estate | Recommendation rating: 10.0/10 > > **Pros**: Chatmeter puts almost everything you need for reviews in one place, you can read reviews, respond, research and report all from one dashboard for all your review sources. > > **Cons**: From time to time we will see old reviews pop up again and we never get a straight answer as to how they got back into the system. This can be confusing and time consuming to figure out that they are not new as they may seem but previously responded reviews. > > I enjoy doing business with Chatmeter, our reps are very available and always ready to answer questions, troubleshoot issues or do training with our teams. ----- Page: 1 / 4\ Next: [Next page](https://www.capterra.ae/software/168699/chatmeter?page=2) ## Links - [View on Capterra](https://www.capterra.ae/software/168699/chatmeter) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | it | | ----- ## Structured Data