--- description: Get detailed information about NinjaOne usability, features, price, benefits and disadvantages from verified user experiences. Read reviews and discover similar tools on Capterra United Arab Emirates. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: NinjaOne Price, Reviews & Ratings - Capterra United Arab Emirates 2026 --- Breadcrumb: [Home](/) > [IT Service Management (ITSM) Software](/directory/30676/itsm/software) > [NinjaOne](/software/165889/ninjaone) # NinjaOne Canonical: https://www.capterra.ae/software/165889/ninjaone Page: 1 / 13\ Next: [Next page](https://www.capterra.ae/software/165889/ninjaone?page=2) > NinjaOne simplifies IT for 35,000+ customers with one platform for endpoint management, autonomous patching, backup and remote access. > > Verdict: Rated **4.7/5** by 282 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses NinjaOne? NinjaOne's Unified IT Operations Platform delivers endpoint management, autonomous patching, backup, and remote access in a single console to improve efficiency, increase resilience, and reduce spend. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.7/5** | 282 Reviews | | Ease of Use | 4.7/5 | Based on overall reviews | | Customer Support Software | 4.7/5 | Based on overall reviews | | Value for Money | 4.6/5 | Based on overall reviews | | Features | 4.5/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: NinjaOne - **Location**: San Francisco, US - **Founded**: 2013 ## Commercial Context - **Pricing model**: Other (Free Trial) - **Pricing Details**: Tired of rigid IT contracts? NinjaOne offers flexible, per-device pricing that adapts to your business needs. Pay Monthly, Pay Only for What You Need: No more upfront costs or long-term commitments. No Hidden Fees: Say goodbye to maintenance fees and surprise charges. Local Support: Get expert assistance from professionals who understand your specific needs. Free Onboarding \& Training: Seamless transition and ongoing support to maximize your investment. Contact NinjaOne directly for more information and a personalized quote. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: Danish, Dutch, English, French, German, Italian, Norwegian, Polish, Portuguese, Russian, Spanish, Swedish - **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua & Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 210 more ## Features - Activity Monitoring - Activity Tracking - Alerts/Notifications - Anti Virus - App Management - Application Management - Asset Tracking Software - Automatic Patch Deployment - Automatic Scans - Backup Scheduling - Chat/Messaging - Cloud Backup - Compression - Customer Support Software - Data Security - Deployment Management - Device Management - Documentation Management - Encryption Software - Endpoint Management - Endpoint Protection Software - For MSPs - IT Reporting - Incident Management Software - Incremental Backup - Inventory Management Software - Knowledge Base Management - Monitoring - Network Analysis - Network Security Software - Network Wide Management - Patch Management Software - Performance Metrics - Policy Management Software - Real-Time Chat - Real-Time Data - Real-Time Monitoring - Remote Access & Monitoring - Remote Access/Control - Remote Monitoring & Management - Screen Sharing Software - Secure Data Storage - Security Management - Self Service Portal - Software Management - Task Management Software - Threat Response - Unattended Access - VPN Software - Vulnerability Scanning ... and 58 more features ## Integrations (35 total) - Accelo - Autotask PSA - Bitdefender GravityZone - BrightGauge - Cisco Duo - Computicate PSA - ConnectWise PSA - CrowdStrike - DeskDay - Gradient - HaloPSA - Harmony - IT Glue - IT Portal - Liongard ... and 20 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base Software - Phone Support - 24/7 (Live rep) - Chat ## Category - [IT Service Management (ITSM) Software](https://www.capterra.ae/directory/30676/itsm/software) ## Related Categories - [Website Monitoring Software](https://www.capterra.ae/directory/10021/website-monitoring/software) - [MSP Software](https://www.capterra.ae/directory/30921/msp/software) - [Remote Support Software](https://www.capterra.ae/directory/30928/remote-support/software) - [IT Management Software](https://www.capterra.ae/directory/10001/it-management/software) - [Patch Management Software](https://www.capterra.ae/directory/10017/patch-management/software) ## Alternatives 1. [ManageEngine Endpoint Central](https://www.capterra.ae/software/170018/manageengine-desktop-central) — 4.6/5 (1489 reviews) 2. [Iru](https://www.capterra.ae/software/181954/Iru) — 4.9/5 (477 reviews) 3. [Action1](https://www.capterra.ae/software/180609/action1-rmm) — 4.9/5 (237 reviews) 4. [Pulseway](https://www.capterra.ae/software/141792/pulseway) — 4.7/5 (310 reviews) 5. [Atera](https://www.capterra.ae/software/144309/atera) — 4.5/5 (446 reviews) ## Reviews ### "Easy to use and help us to automate our standard work." — 5.0/5 > **Olaf** | *15 August 2024* | Information Technology & Services | Recommendation rating: 9.0/10 > > **Pros**: Easy to use and to configurate. Single pain of glass. so i can see everything i need and use. Takes allot of standard work out of our hands. > > **Cons**: There are so many extra options that it is sometimes hard to decide what we will add. > > Easy to use program and have multiple option manage difrent hardware takes care of patching backups and Security (sentinelOne) Scripts are easy to use and to add. It takes allot of standard work out of our hands so that we can focus on the more fun stuff. ----- ### "Simplifying IT Oversight with NinjaRMM" — 5.0/5 > **Eric** | *22 September 2025* | Computer Networking | Recommendation rating: 10.0/10 > > **Pros**: Overall, the user interface is clean, informative and modern. You are able to easily navigate between organizations. Profile management is easy and allows you to categorize systems by location (and apply a policy at a location level). Having a single pane of glass to review each morning saves a significant amount of time and allows me to be proactive in letting my end users know where troubles are, rather than having them report - helps show the value of purchasing the services from me. > > **Cons**: The backup features are getting better, but there are still some rough patches (for us at least). I'd like the opportunity to back up to a cloud provider (and storage target of my choice), as well as the ability to back up hardware devices. I have a few clients that have NAS's on their network, however I really don't have a great way of backing them up (apart from replicating the data to a local machine). This works for some of the smaller data stores, but not the larger ones. > > Overall, super happy and impressed. We tried both N-Able and Ninja, and it was a clear winner. Their support has been great, and our account executive is also really knowledgeable. If we can't figure it out via the dojo docs, we've always been given clear instructions via their support team. ----- ### "NinjaOne - Customer service Nightmare and total money grab" — 1.0/5 > **Robert** | *5 March 2025* | Hospital & Health Care | Recommendation rating: 1.0/10 > > **Pros**: Screen share/connect software runs smooth and efficient > > **Cons**: Mobile support Billing Account Manager Reporting Automation anything Scripts fail all the time > > We have been using NinjaOne since 2020. While the software served as a decent starting RMM, it often fell short of the promises made, such as the integration with Bitdefender GravityZone and market-comparable pricing for backup solutions. Additionally, it took over three months to discontinue services that were no longer available as add-ons within the portal. As an MSP, we experienced fluctuations in our monthly usage. Despite being sold on a per-seat model, the subscription-based contract required us to notify them five days in advance of any changes. On January 10th, I informed \[sensitive content hidden\], our account manager, via email and phone that we would be transitioning to ConnectWise. I emphasized the need to avoid penalties due to the five-day notification requirement. By March, NinjaOne expressed surprise and delayed the transition by almost three weeks, attempting to extend it beyond the five-day period to charge us for endpoints we no longer had installed. Despite having zero endpoints, they claimed we did not provide a 60-day notice. I advise caution when dealing with NinjaOne, especially if your account manager is Jake Hunter. Ensure all communications are documented, as reducing or terminating services can be challenging. ----- ### "Fast and reliable IT management" — 4.0/5 > **Verified Reviewer** | *9 January 2026* | Accounting Software | Recommendation rating: 8.0/10 > > **Pros**: The interface is very fast and easy to navigate. It allows me to manage and monitor all my endpoints from a single, clean dashboard without any lag. > > **Cons**: The reporting tools can be a bit limited for complex needs. I wish there were more built-in templates to customize data for my clients. > > It is a powerful, modern RMM tool. It has significantly improved our team's efficiency by automating routine maintenance and remote support. ----- ### "NinjaOne Simplifies IT Operations" — 4.0/5 > **Steve** | *9 September 2025* | Hospital & Health Care | Recommendation rating: 9.0/10 > > **Pros**: The product offers a seamless deployment process. Easily deployable with minimal effort and Deploy in minutes, not hours > > **Cons**: The solution should provide expanded support for on-premises backups. The current backup solution would benefit from additional on-premises backup options > > NinjaOne has provided a reliable and user-friendly solution for managing systems. The dashboard is clean, reporting is effective, and deployment is straightforward. It has streamlined IT operations and reduced overhead. ----- Page: 1 / 13\ Next: [Next page](https://www.capterra.ae/software/165889/ninjaone?page=2) ## Links - [View on Capterra](https://www.capterra.ae/software/165889/ninjaone) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nb | | | nl | | | nl-BE | | | pl | | | pt | | | pt-PT | | | sv | | ----- ## Structured Data