--- description: Get detailed information about ROLLER usability, features, price, benefits and disadvantages from verified user experiences. Read reviews and discover similar tools on Capterra United Arab Emirates. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: ROLLER Price, Reviews & Ratings - Capterra United Arab Emirates 2026 --- Breadcrumb: [Home](/) > [Ticketing Software](/directory/30039/ticketing/software) > [ROLLER](/software/164715/roller) # ROLLER Canonical: https://www.capterra.ae/software/164715/roller Page: 1 / 7\ Next: [Next page](https://www.capterra.ae/software/164715/roller?page=2) > ROLLER is venue management software that offers ticketing, point of sale, payment processing, and operations tools for attractions. > > Verdict: Rated **4.2/5** by 144 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses ROLLER? ROLLER is used by trampoline parks, family entertainment centers, amusement parks, water parks, museums, zoos, aquariums, rock climbing facilities, playcenters, and roller skating rinks. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.2/5** | 144 Reviews | | Ease of Use | 4.3/5 | Based on overall reviews | | Customer Support Software | 4.2/5 | Based on overall reviews | | Value for Money | 4.0/5 | Based on overall reviews | | Features | 4.1/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: ROLLER Software - **Location**: Sydney, Australia - **Founded**: 2010 ## Commercial Context - **Pricing model**: (Free Trial) - **Pricing Details**: ROLLER partners with over 2,600 attractions venues to help them sell more, save time, and deliver better experiences for their guests. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: English - **Available Countries**: Argentina, Australia, Belgium, Canada, Colombia, Denmark, Egypt, Finland, France, Germany, Hong Kong SAR China, Ireland, Kenya, Kuwait, Luxembourg, Malaysia, Mexico, Netherlands, New Zealand, Norway and 11 more ## Features - Access Controls/Permissions - Accounting Integration - Activity Dashboard - Alerts/Notifications - Attendee Management - Barcode/Ticket Scanning - Billing & Invoicing - Contact Management Software - Customer Accounts - Customer Data Management - Customer Database - Customizable Templates - Data Import/Export - Debit/Credit Card Processing - Digital Signature Software - Document Management Software - Document Storage - Dues Management - Email Management Software - Event Ticketing - Forms Management - In-Person Payments - Interaction Tracking - Inventory Management Software - Member Communication - Member Database - Member Types - Membership Management Software - Membership Renewals - Mobile Payments - Multiple Payment Options - Online Signing - PCI Compliance Software - Payment Fraud Prevention - Payment Processing Software - Promotions Management - QR Codes - Reporting/Analytics - Reservations Management - Returns Management - SMS Messaging - Sales Management - Searchable Database - Segmentation - Social Promotion - Ticketing Software - Transaction Monitoring - Volunteer Management Software - Website Management - Workflow Management Software ... and 14 more features ## Integrations (15 total) - Brevo - Campaign Monitor by Marigold - Fresh KDS - Google Tag Manager 360 - InMoment - Klaviyo - Mailchimp - Microsoft Power BI - NetSuite - Ontraport - Sailthru - Tanda - Workforce.com - Xero - Yellow Dog Inventory ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base Software - Phone Support - 24/7 (Live rep) - Chat ## Category - [Ticketing Software](https://www.capterra.ae/directory/30039/ticketing/software) ## Related Categories - [Ticketing Software](https://www.capterra.ae/directory/30039/ticketing/software) - [CRM Software](https://www.capterra.ae/directory/2/customer-relationship-management/software) - [Event Management Software](https://www.capterra.ae/directory/20030/event-management/software) - [Point of Sale Software](https://www.capterra.ae/directory/20052/point-of-sale/software) - [Venue Management Software](https://www.capterra.ae/directory/30811/venue-management/software) ## Alternatives 1. [events500i](https://www.capterra.ae/software/1039929/events500i) — 4.9/5 (22 reviews) 2. [AllBooked by Skedda](https://www.capterra.ae/software/1073834/AllBooked) — 4.8/5 (70 reviews) 3. [iVvy Venue Management](https://www.capterra.ae/software/141909/ivvy) — 4.6/5 (69 reviews) 4. [Perfect Venue](https://www.capterra.ae/software/1035127/perfect-venue) — 4.8/5 (75 reviews) 5. [Tripleseat](https://www.capterra.ae/software/118047/tripleseat) — 4.7/5 (572 reviews) ## Reviews ### "Satisfied with room for improvement" — 4.0/5 > **Allan** | *2 October 2025* | Entertainment | Recommendation rating: 9.0/10 > > **Pros**: Value for money \& User Interface. The continuous enhancement, upgrade and accessibility. The response time of the customer support. > > **Cons**: Limitations on payment method. Currently, limited to Visa \& Mastercard Looking forward to seeing an integration with RFID wristbands. Limitation to link the waiver holder in multiple venues in the same country. Complex waiver system. > > I would say somewhat satisfied. Although there are some obstacles, especially in online booking. The enhancements, updates and sharing the pulse report is very useful. I hope you can share the recorded webinar too for those who cannot attend due to the time difference. ----- ### "All in one System for Entertainment industry" — 4.0/5 > **Aadil** | *3 July 2024* | Entertainment | Recommendation rating: 7.0/10 > > **Pros**: ROLLER app is very intuitive and easy to use and administer. Works really well as a SAAS product even at the Point of Sale. All areas such as F\&B and waiver are well integrated to consider the app as an All in one solution. > > **Cons**: If there are multiple venues, it becomes a hassle to manage as they are independently managed and administered. HQ can solve the problem but can be an additional cost. > > Overall the support is great and the updates to the features are taken care of. However, it would be great if minor customization can be accommodated depending on business requirements. ----- ### "Feature-Rich Platform Built for Growing Venues" — 4.0/5 > **Mason** | *16 December 2025* | Entertainment | Recommendation rating: 10.0/10 > > **Pros**: I’ve been using the ROLLER platform for over five years and have consistently been impressed with how forward-thinking the company is. ROLLER stays ahead of the curve by regularly releasing new features that genuinely improve day-to-day operations and back-office workflows, especially around accounting and reporting. The support team is knowledgeable and helpful, and I appreciate how ROLLER has expanded its support options over time, making it easier to get assistance when needed. Communication around product releases and new features is also very clear, which makes adoption and training much smoother. Payment processing is a standout feature. The reporting is detailed, transparent, and easy to understand, making it simple to track funds and reconcile transactions. > > **Cons**: Support response times can occasionally be slower than ideal for urgent issues. While ROLLER is clearly growing and scaling, there are moments where faster turnaround would make a big difference, especially for time-sensitive operational needs. > > ROLLER is a powerful, reliable platform that continues to evolve in meaningful ways. It’s well-suited for venues that need strong operational tools, clear reporting, and dependable payment processing. The team is forward-thinking, and while there are occasional growing pains as the company scales, the overall value and long-term direction of the product are excellent ----- ### "Roller saved my Business." — 5.0/5 > **Cameron** | *4 November 2025* | Entertainment | Recommendation rating: 10.0/10 > > **Pros**: Easy user interface face / platform, Unbelievable personalized support, Great value. Secure, Prompt Payment processing and waiver system. > > **Cons**: I am yet to find an issue with Roller. The only problem we had was not utilizing their system first. > > Roller literally saved our business when our previous POS supplier switched us off just as school holidays were starting. Operating a Trampoline Adventure Park, this was catastrophic to our business. After being referred to Roller by a friend of ours, Rollers amazing team were able to get us set up and operating ON THE SAME DAY. Still to this day, their platform has yet to fail us ( as the previous POS company did time and time again ), and their ongoing training and support have simply been amazing. ----- ### "Do Not Recommend" — 2.0/5 > **Tish** | *14 March 2026* | Entertainment | Recommendation rating: 0.0/10 > > **Pros**: Not much at all. Especially the fact that Roller caused us to lose 15% of our monthly memberships because it didn't roll over after a year and we had to reach out and ask them to sign up again. Very expensive as well. > > **Cons**: Overpriced. Terrible costumer service so that issues do not get resolved in a timely manner and the customer is always gone by the time they respond. The answer to any issue is usually "buy the pro version". After a year it deleted the membership accounts and we had to get all members to re-enlist therefore losing a good portion of our costumers. They increased an already high price by 7% this year. Even after severe dissatisfaction they refuse to let us out of our contract for the remainder of the year. > > Terrible experience, from the platform not being user friendly to losing customers due to it dropping all memberships after a year to being stuck with slow costumer service that usually leads to us troubleshooting and going to a hard copy by hand because the answer is "no" or "you need to upgrade to the pro version". Our indoor playground has not had a good experience at all with Roller. ----- Page: 1 / 7\ Next: [Next page](https://www.capterra.ae/software/164715/roller?page=2) ## Links - [View on Capterra](https://www.capterra.ae/software/164715/roller) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data