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About Backlog

Transform project management with Backlog, the ultimate solution for tasks, version control, and bug tracking.

Learn more about Backlog

Pros:

I like that is easy to use but some features have to be more accurate.

Cons:

When i review pull request on Backlog, i can't see the number of deleted line, added line and total changed line. Github has this feature.

Backlog ratings

Average score

Ease of Use
4.5
Customer Service
4.3
Features
4.4
Value for Money
4.4

Likelihood to recommend

8.6/ 10

Backlog has an overall rating of 4.6 out 5 stars based on 157 user reviews on Capterra.

Have you used Backlog before?

Share your experiences with other software buyers.

Filter reviews (157)

Akhilesh
Akhilesh
Software Test Engineer in India
Verified LinkedIn User
Telecommunications, 11–50 Employees
Used the Software for: 1+ year
Reviewer Source

Alternatives Considered:

Backlog has your back!

4.0 5 years ago

Comments: The product is clutter-free and any features that are added have simple use cases and helps in easier implementation. A good user interface to avoid daily hassles involved in bug/defect reporting daily as a tester.

Pros:

Bug identification and creation have never been simpler. Its unique way to describe and categorize the issue at hand is well sorted and makes for a clean and understandable user experience.

Cons:

There might be issues that are created and assigned by parts and during bug/defect identification and creation, assigning these bugs should have an option to assign multiple members instead of single-member.

Allan Mark
Sr. ISG Engineer in Philippines
Information Technology & Services, 51–200 Employees
Used the Software for: 6-12 months
Reviewer Source

Backlog Review

4.0 4 months ago

Comments: My experience so far is good. I Appreciate the system.
Backlog is useful and it can really help to simplify the process within the organization and can monitor the task which is very essential in the organiztation.

Pros:

Team collaboration. It really helps with managing task within the organization and very useful because most of the team is working from home, we just need to use the backlog to monitor our progress in different projects.

Cons:

Maybe can try improving some layouts. The ticketing feature in Backlog is needs to be enhance. Also, need to register all members so that they can send an email for support and etc.

Nulab Response

3 months ago

Dear Allan, We are glad to hear Backlog is helping you with task and organization management. We are always working on Backlog improvements and every feedback from our customers is more than welcome. Thank you for your review!

Đặng
QA in Vietnam
Computer Software, 51–200 Employees
Used the Software for: 6-12 months
Reviewer Source

Backlog need to be changed and improved

2.0 6 years ago

Comments: Sorry but the truth is inconvenience for me. I hope Backlog can do more for me and my project.
I can't have the statistics I want at Home, I can't see overall my project ...
I Hope Backlog can be developed and help us more in the future.

Pros:

The color of issue can be changed, I can customize the characteristics of issue for each project.

Cons:

when I filter all issue of project , it shows parents issue and sub-issue. If I click on the arrow, which is head of parent issue, Backlog shows all of sub-issue of that parent issue, which are showed before. So many issues are showed twice. It can make me confused. I think Backlog shoud list parent issue and issue has no parent issue. About issue has parent issue, you can hide and when user click on the arrow, it can be showed. Thank you

Jatin
Student in India
Education Management, 201–500 Employees
Used the Software for: 6-12 months
Reviewer Source

Best project management website.

5.0 4 months ago

Comments: I will describe it in just one word - amazing!!

Pros:

It's ui and ux interface. The website is so simple and easy to understand. It didn't even took me 2mins to understand the working of the website. I always use it whenever I manage any project. It is the best website.

Cons:

To be honest, there's nothing to dislike about this website as i said I am using it ig for a year now. Never gave me any reason to mad about or get frustrated. Totally the best website.

Nulab Response

3 months ago

Dear Jatin, Thank you for your review, we love to hear our customers opinion. Great to hear that you find Backlog interface simple and easy to use, and that it helps you with project management. Thank you for taking the time to share your experience with our product as well.

BHARATHKRISHNAN
Software Developer in India
Information Technology & Services, 11–50 Employees
Used the Software for: 1+ year
Reviewer Source

Backlog Experience

4.0 4 months ago

Pros:

status changes mail and filtering option was user friendly

Cons:

Attachemnet upload actually i can able upload only one attachement for one issue

Nulab Response

3 months ago

Dear Bharathkrishnan, Thank you for your review! We are happy to hear that you like the notifications, and filtering features, and find them user friendly. Thank you for your feedback on attachment's upload as well, our team will review it. Please note, we offer a higher number of attachments in our paid plans, please see the plans comparison under the link below. https://nulab.com/pricing/backlog/

Sivaprasad
Software Engineer in India
Computer Software, 2–10 Employees
Used the Software for: 6-12 months
Reviewer Source

A Decent product for progect management

4.0 4 months ago

Comments: It is good to use this product for project management.

Pros:

I like the Save as filter feature which is pretty easy get details quickly.

Cons:

Dashboard UI is not that great and Recent Updates doesn't have any date filter and because of that I need to scroll too much.

Nulab Response

3 months ago

Dear Sivaprasad, Thank you for your review! Great to hear that you find Backlog to be a good tool for project management, and that you like its features. Thank you for your feedback on the Dashboard UI and Recent Updates filters as well, our team will review and consider it.

Sowmiya
Software Engineer in India
Industrial Automation, 11–50 Employees
Used the Software for: 6-12 months
Reviewer Source

Feedback of the product

4.0 4 months ago

Comments: The experience was so good and overall it was user friendly to use.

Pros:

The feature provided finds more effective and useful

Cons:

The filter can be more user friendly. The description can of changes can be shown as what changes

Nulab Response

3 months ago

Dear Sowmiya, Thank you for your review, we are always looking for our customers opinion! We are happy to hear you find Backlog effective and useful. Thank you for sharing your thoughts about filters and changes display as well, we will consider your suggestions together with the product team!

Abby
Manager in US
Pharmaceuticals, 201–500 Employees
Used the Software for: 1-5 months
Reviewer Source

Logged to success

5.0 4 months ago

Comments: I love backlog - it provides a single location for me to gather all my tasks, thoughts, files, and more. It helps me keep up with the ever growing client demands that come in each day.

Pros:

Backlog really keeps my work on track. I can easily enter, edit, and share my to do lists so that my whole team can coordinate together!

Cons:

I like the app itself, but there were some barriers to adoption. I think this was more of a company specific / people specific con though.

Nulab Response

3 months ago

Dear Abby, Thank you for your feedback! We are happy to hear that Backlog keeps your work on track and that it helps you with team coordination. Thank you for your feedback on app adoption as well, our team will review it.

prasanna
Software Enggineering in India
Computer Software, 11–50 Employees
Used the Software for: 6-12 months
Reviewer Source

GOOD review

5.0 4 months ago

Comments: Overall experience is good and we can use it easily

Pros:

It is faster and good as well user freindly

Cons:

To many attachment not possible like image

Nulab Response

3 months ago

Dear Prasanna, Thank you for your review! Great to hear that you find Backlog to be user-friendly, and that you have a good overall experience. Thank you for your feedback on attachment limits as well, our team will review it.

Keshav
Software engineer in India
Information Technology & Services, 2–10 Employees
Used the Software for: Free Trial
Reviewer Source

Fantastic Website

5.0 4 months ago

Comments: Overall experience with backlog is fantastic.It helps me lot for making project and engagement of team member.

Pros:

It is very useful in making group project.everything we update on backlog and there is no confusion . Helpful in prioritized the task that need to be completed for project

Cons:

I think everything is fine.i cannot get any error or bad experience while using backlog

Nulab Response

3 months ago

Dear Keshav, Thank you for your review, we love to hear our customers opinion. We are delighted to hear that you find Backlog very useful, and that it helps you with tasks' prioritization and completion. Thank you for taking the time to share your experience with our product as well.

Verified Reviewer
Verified LinkedIn User
Telecommunications, 2–10 Employees
Used the Software for: 1-5 months
Reviewer Source

Backlog shows

4.0 last year

Pros:

The title, description, order, and estimate.It is easy to use

Cons:

For now there’s is no features missing. Actually I haven’t use backlog for long but it’s okay with my little experience with backlog and I can highly recommend it worth spending time and money.

stella
Information technologist in Kenya
Verified LinkedIn User
Hospital & Health Care, 201–500 Employees
Used the Software for: 2+ years
Reviewer Source

Backlog info ®✓

4.0 last year

Pros:

Helps prioritize tasks, keeps your to-do list up-to-date, helps you focus on deadlines and it's very flexible.

Cons:

It restricts storage for files with large sizes and it's always too long for larger projects making tasks become lost.

Jignesh
Technical Lead in India
Information Technology & Services, 51–200 Employees
Used the Software for: 1+ year
Reviewer Source

Best Expericance with Backlog

5.0 last year

Comments: Overall Excellent experience using backlog and happy to use.

Pros:

I have used most feature and all are very useful and easy to use and manage.UI is very user friendly.

Cons:

There are no any cons in backlog. all feature are working good.

Verified Reviewer
Verified LinkedIn User
Outsourcing/Offshoring, 51–200 Employees
Used the Software for: 6-12 months
Reviewer Source

CamNX - Review Backlog

5.0 last year

Pros:

The comment feature and Bug management. The comment attachments

Cons:

I have the activity and my comment in one tab in Page. I just want it 2 tabs.

Verified Reviewer
Verified LinkedIn User
Media Production, 10,000+ Employees
Used the Software for: 6-12 months
Reviewer Source

Backlog - My perfect work companion

5.0 last year

Comments: Project management for media.It's a perfect tool though takes a little time to get familiarized with it.

Pros:

Work flow. It is not only on the system but easily translated into action.

Cons:

The report feature. I feel it is not so needed.

Syed
SAP Consultant in India
Information Technology & Services, 10,000+ Employees
Used the Software for: 1+ year
Reviewer Source

Amazing tool

5.0 2 years ago

Comments: Amazing and user friendly with simple and basic fields to use.

Pros:

It was very easy to use tool. Didn't face any issue at all.

Cons:

On adding a comment on the Backlog ticket even the user changing the ticket should get an email. Not a big issue though.

Saili
Chief Engineer in Zambia
Renewables & Environment, 11–50 Employees
Used the Software for: 1-5 months
Reviewer Source

My Experience so far

5.0 last year

Comments: Great

Pros:

Ease of use especially scheduling tasks and tracking progress

Cons:

Nothing so far our project is huge at the moment still expanding usage

Brian Benard
Finance Manager in Zimbabwe
Financial Services Software, 11–50 Employees
Used the Software for: 6-12 months
Reviewer Source

Sibs

5.0 last year

Comments: fair

Pros:

workflow configuration and project planning/scheduling

Cons:

an improvement on some of the software feathers which are time consuming

Sarth
Software Engineer in India
Computer & Network Security, 2–10 Employees
Used the Software for: 1-5 months
Reviewer Source

Very good project and task management tool

5.0 last year

Pros:

- its very good tool to manage our tasks and clearly find report of execution of task.- Easy to device work among users.

Cons:

- i didn't find anything to improve from your end.

Cathyrine
Junior Software Quality Assurance Engineer in Philippines
Information Technology & Services, 51–200 Employees
Used the Software for: 1-5 months
Reviewer Source

Backlog as defect tracker

5.0 last year

Pros:

I like that we only use one device to track all the defects that can be found.

Cons:

Sometimes attaching image is confusing .

Dilli Raj
Developer in Nepal
Computer Software, 11–50 Employees
Used the Software for: 1-5 months
Reviewer Source

Good product

5.0 2 years ago

Pros:

The most used tool i used in backlog is task management tool, and it is good at eery aspect.

Cons:

the least liked feature about backlog for me is that, sometimes i find difficult ot find certain features.

Tran
SE in Vietnam
Aviation & Aerospace, 51–200 Employees
Used the Software for: 1-5 months
Reviewer Source

Nice

5.0 2 years ago

Pros:

Drag backlog: Backlog item can drag like other platform like jira

Cons:

I love the way you are commenting using your turn

Kendall
Operations Assistant in US
Financial Services Software, 2–10 Employees
Used the Software for: 1-5 months
Reviewer Source

Great project tracking solution for our team

5.0 2 years ago

Pros:

Intuitive interface for assessing action items, assigning tasks and communicating between teams. It's easy for our small team to check in and see what needs tackling and who's handling what. For our software product, Backlog is essential for quickly responding to client/customer issues and keeping track of how responses are moving. Backlog helps us track progress from granular updates to larger-scale program reworking. The ability to integrate with Slack is also super helpful.

Cons:

Would be cool if there were a better way to include media (screenshots, images etc) and assign tasks to multiple people. A more built out help hub would also be helpful for getting the hang of the program when first implementing it.

Vishal
Sr Software Engineer in India
Computer Software, 2–10 Employees
Used the Software for: Free Trial
Reviewer Source

revelation the Power of Our Backlog Project Management Tool

5.0 last year

Pros:

Tracking backlog tickets and create report easily

Cons:

If we enter wrong password then we need to enter email again.

Enrique
Solutions Architect in Philippines
Information Technology & Services, 51–200 Employees
Used the Software for: 1-5 months
Reviewer Source

First time user initial thoughts

4.0 last year

Pros:

Useful for tracking bugs and other issues that need tracking.

Cons:

UI is kind of cluttered and hard to use.