--- description: Get detailed information about OpenText Cloudally Backup for Microsoft 365 usability, features, price, benefits and disadvantages from verified user experiences. Read reviews and discover similar tools on Capterra United Arab Emirates. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: OpenText Cloudally Backup for Microsoft 365 Price, Reviews & Ratings - Capterra United Arab Emirates 2026 --- Breadcrumb: [Home](/) > [Backup Software](/directory/31076/backup/software) > [OpenText Cloudally Backup for Microsoft 365](/software/155742/cloudally) # OpenText Cloudally Backup for Microsoft 365 Canonical: https://www.capterra.ae/software/155742/cloudally Page: 1 / 5\ Next: [Next page](https://www.capterra.ae/software/155742/cloudally?page=2) > Proven and secure cloud to cloud data protection with the pioneers of SaaS Backup. Trusted by 30k+ customers > > Verdict: Rated **4.7/5** by 94 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses OpenText Cloudally Backup for Microsoft 365? From large enterprise clients to small-medium businesses and MSPs, we cater globally: USA, Australia, UK, Germany, France, Italy, Spain, Middle East \& South America, to automatically backup your data. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.7/5** | 94 Reviews | | Ease of Use | 4.7/5 | Based on overall reviews | | Customer Support Software | 4.7/5 | Based on overall reviews | | Value for Money | 4.7/5 | Based on overall reviews | | Features | 4.6/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: OpenText - **Founded**: 2004 ## Commercial Context - **Starting Price**: $1.50 - **Pricing model**: Per User (Free Trial) - **Pricing Details**: Ground breaking pricing for Top Rated Pioneers of Cloud to Cloud Backup for Microsoft Office 365, Google Workspace, Salesforce and also Box.com and Dropbox.com on one interface - with 30,000+ customers\! - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: English - **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua & Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 208 more ## Features - Access Controls/Permissions - Alerts/Notifications - Automatic Backup - Backup Log - Backup Scheduling - Backup and Recovery - Cloud Backup - Compliance Management - Compression - Continuous Backup - Data Capture and Transfer - Data Replication - Data Storage Management - Disaster Recovery Software - Encryption Software - File Transfer - Incremental Backup - Information Governance - Policy Management Software - Reporting/Analytics - Secure Data Storage - Version Control ## Integrations (14 total) - Box - Dropbox Business - Gmail - Google Workspace - Microsoft 365 - Microsoft Outlook - Microsoft SharePoint - OAuth - OfficeCalendar - Okta - OneDrive - Salesforce Sales Cloud - Salesforce.org Nonprofit Cloud - WorkSpace ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base Software - Phone Support - 24/7 (Live rep) - Chat ## Category - [Backup Software](https://www.capterra.ae/directory/31076/backup/software) ## Related Categories - [Backup Software](https://www.capterra.ae/directory/31076/backup/software) - [Data Loss Prevention Software](https://www.capterra.ae/directory/31106/data-loss-prevention/software) - [Cloud Storage Software](https://www.capterra.ae/directory/31310/cloud-storage/software) - [Disaster Recovery Software](https://www.capterra.ae/directory/30207/disaster-recovery/software) - [Data Management Software](https://www.capterra.ae/directory/31003/data-management/software) ## Alternatives 1. [IDrive](https://www.capterra.ae/software/171884/idrive) — 4.6/5 (1200 reviews) 2. [Salesforce Backup](https://www.capterra.ae/software/1034020/salesforce-backup) — 4.8/5 (80 reviews) 3. [NAKIVO Backup & Replication](https://www.capterra.ae/software/161328/nakivo) — 4.8/5 (457 reviews) 4. [Cove Data Protection](https://www.capterra.ae/software/163343/backup-and-recovery) — 4.7/5 (217 reviews) 5. [Rubrik](https://www.capterra.ae/software/148206/rubrik) — 4.8/5 (74 reviews) ## Reviews ### "Good value for money 365 backup" — 4.0/5 > **Andy** | *3 September 2025* | Information Technology & Services | Recommendation rating: 8.0/10 > > **Pros**: The price point is good. Having infinite retention at no extra cost is good. Being able to back up Exchange, SharePoint, OneDrive and Teams, including shared mailboxes, resource mailboxes and public folders is very good. > > **Cons**: When restoring data, especially from SharePoint, OneDrive or Teams, the search interface and functionality is awful. > > Once you get used to the interface, it is a good, reliable service. Data restores can be slow at times, although this is most probably due to Microsoft throttling. ----- ### "So close to being awesome..." — 3.0/5 > **Jeff** | *5 September 2025* | Information Technology & Services | Recommendation rating: 4.0/10 > > **Pros**: It's a solid backup for the most part. As long as the mailboxes remain licensed and active the backup runs great, with only intermittent transient issues that are to be expected with any kind of backup. > > **Cons**: It really struggles with large sharepoint/onedrive backups. It's not so bad when there's just a ton of smaller files, but in one case we had a SharePoint site with a single 4TB file. Because of the throttling on M365, it took several days to complete the backup of that single file. The real problem is that during that time, there was no way for the end user, or for me as the support engineer, to see any change in status... There are no logs, and there is no information to be found. I can't see what item it's working on, the progress on that item, nothing. It just sat there saying the backup was running and that it had backed up the exact same number of files for 5 days. In cases like this just listing how many files it's gotten so far is insufficient. On top of that, there are no logs for the backups, only the status, it's just not enough for me to be able to troubleshoot anything, so that any persistent issue requires me to reach out to the support team, who usually just ell me things I should have been able to find myself, if you'd give me the tools to do so. Finally, the biggest problems I have with M365 backup is the incredibly obtuse way you bill for mailboxes, and the amount of time it takes for deleted mailboxes to be auto-archived. The fact that if a mailbox is deleted the client is charged for it forever, but if they mark it shared and remove the license they are no longer billed leads to a lot of confusion and frustration from our clients. If your intention is to bill for deleted mailboxes, then you should just do that and not have this workaround. Now when the end users delete a mailbox instead of marking it shared and un-licensing it, our clients are frustrated that they have to buy a license to fix that if they want to keep the backups but not keep paying for it, otherwise their only choice is to delete that mailbox backup. Not really cool at all when you advertise unlimited retention. And the worst part is that the end users will delete a mailbox, then the client gets an email that the backup is failing, and they reach out to us asking why. I have so many tickets that just go: Partner - Why can't you backup this mailbox? Me - It says it's not accessible, has it been deleted? Partner - Yes, they deleted it, but why is it erroring instead of archiving? Me - because it takes us a month to figure out that it's been deleted, you should probably pause it manually. It's just a mess. It's a huge pain to support your product for these reasons. > > I was super happy with you guys at first. The backup ran pretty quickly for our internal organization, we were able to integrate well enough using your APIs and our control panel, and you are still lightyears better than our previous partner. But the honeymoon period didn't last long because of the issues above. If I could just get more transparency on what's actually happening with active backups, access to real, full job logs to diagnose failures on my own, and if you could just auto-archive within a day or two instead of a month or two, this would be such a great product. As it stands we stopped selling it to new partners over a year ago and are just providing it to partners who already have it while we wait for them to figure out they'd be better off with AFI or DropSuite... ----- ### "Cost effective MS365 Backup for Enterprise Organization" — 4.0/5 > **Jake** | *17 December 2025* | Construction Software | Recommendation rating: 8.0/10 > > **Pros**: An Office365 backup that is great value with a quick restore process and multiple restore options that allow for hands off restore directly into the end user's mailbox (e-mail restore). > > **Cons**: Restore process takes some time to figure out if not used often (there is recovery option on the left sidebar, but also a recovery option from the backup as well on the homepage, say Exchange), they seem to offer different interface and recovery options. > > Great experience was able to find what I was looking for when I needed to restore from it, directly into the end user's mailbox in a separate labelled folder, when user lost his contacts. ----- ### "Easy and reliable Microsoft 365 cloud backup" — 5.0/5 > **Steve** | *3 September 2025* | Hospital & Health Care | Recommendation rating: 8.0/10 > > **Pros**: Very easy to set up, and runs smoothly with little to no admin required. Restoration process is intuitive, and automated notification emails mean easy to monitor. > > **Cons**: Pricing model is based on the number of exchange mailboxes including shared mailboxes. We use shared mailboxes a lot to retain ex-employee emails, but would prefer to be able to archive these in CloudAlly without having to keep them active in Exchange. > > Very easy, affordable, and reliable. Customer support was also very responsive where we had questions during setup. ----- ### "One of the simples O365 backup platform I have come across" — 5.0/5 > **Tim** | *3 September 2025* | Construction Software | Recommendation rating: 10.0/10 > > **Pros**: I will firstly start by stating that thankfully we have never need to use any of the Cloudally recovery features in an emergency situation. Coming from a on-premise environment we were advise that we needed backup. Not knowing the market, I let the then current IT MSP/re-seller recommend and they recommended Cloudally for the task. I remember the setup being swift, testing conclusive and by the next morning the O365 estate was protected. I check regularly on job performance and protection status. MFA secures the account as you would expect and the UI is just so intuitive. you never need to ask. I didn't mention price, it is still 5 years on very good value per user. > > **Cons**: The only think I can think to mention is that, originally I thought that it would restore direct in to O365 but we have worked to work around that observation as we regularly test quarterly on restores. > > It is a well respected and valued service that sits in the top tier of the IT tool box. You have managed to make it very simple to use, with jus the right amount of features to achieve the important role it serves. I ask anyone to is looking for O365 backup to give it a try. ----- Page: 1 / 5\ Next: [Next page](https://www.capterra.ae/software/155742/cloudally?page=2) ## Links - [View on Capterra](https://www.capterra.ae/software/155742/cloudally) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pl | | | pt | | | pt-PT | | | tr | | ----- ## Structured Data