--- description: Get detailed information about RingCX usability, features, price, benefits and disadvantages from verified user experiences. Read reviews and discover similar tools on Capterra United Arab Emirates. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: RingCX Price, Reviews & Ratings - Capterra United Arab Emirates 2026 --- Breadcrumb: [Home](/) > [Unified Communications Software](/directory/31035/unified-communications/software) > [RingCX](/software/154951/ringcentral-contact-center) # RingCX Canonical: https://www.capterra.ae/software/154951/ringcentral-contact-center Page: 1 / 11\ Next: [Next page](https://www.capterra.ae/software/154951/ringcentral-contact-center?page=2) > RingCX is an AI-powered contact center: simple to use and easy to deploy. > > Verdict: Rated **4.2/5** by 253 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses RingCX? RingCentral RingCX targets businesses of all sizes seeking simplified, cost-effective customer service solutions with streamlined deployment and modern features. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.2/5** | 253 Reviews | | Ease of Use | 4.3/5 | Based on overall reviews | | Customer Support Software | 4.2/5 | Based on overall reviews | | Value for Money | 4.0/5 | Based on overall reviews | | Features | 4.3/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: RingCentral - **Location**: Belmont, US - **Founded**: 1999 ## Commercial Context - **Starting Price**: $65.00 - **Pricing model**: Per User (Free Trial) - **Pricing Details**: RingCentral Contact Center is available in three editions: Entry, Standard, Premium and Ultimate. Contact RingCentral for detailed pricing information. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: Chinese, English, French, German, Italian, Japanese, Portuguese, Spanish, Traditional Chinese - **Available Countries**: Australia, Brazil, Canada, China, Germany, Ireland, Japan, Jersey, Netherlands, United Kingdom, United States ## Features - Agent Interface - Audio Capture - Auto-Dialer - Automated Routing - Automatic Call Distribution - CRM Software - Call List Management - Call Logging - Call Monitoring Software - Call Recording Software - Call Reporting - Call Routing - Call Scripting - Call Tracking Software - Call Transfer - Campaign Management Software - Chat/Messaging - Chatbot Software - Collaboration Tools - Conferencing - Contact Management Software - Conversion Tracking - Customizable Reports - Dashboard Software - Employee Management - Employee Scheduling Software - Event Triggered Actions - Feedback Management - File Transfer - For Call Centers - IVR - Labor Forecasting - List Management - Mobile Access - Multi-Channel Communication - Multi-Channel Data Collection - Multi-User Collaboration - Performance Metrics - Predictive Dialer Software - Quality Management Software - Queue Management - Real-time Consumer-facing Chat - Recording - Reporting & Statistics - Reporting/Analytics - Screen Capture - Screen Recording Software - Survey/Poll Management - Surveys & Feedback - VoIP Software ... and 21 more features ## Integrations (99 total) - Aha\! - Akazio Cloud Archive - Asana - AuditWise - Avoma - Balto - Beetexting - BoomTown - Botmind - Box - Bubble - BugSnag - Calabrio ONE - CalendarHero - Chatlayer ... and 84 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base Software - Phone Support - 24/7 (Live rep) - Chat ## Category - [Unified Communications Software](https://www.capterra.ae/directory/31035/unified-communications/software) ## Related Categories - [Unified Communications Software](https://www.capterra.ae/directory/31035/unified-communications/software) - [Call Center Software](https://www.capterra.ae/directory/30007/call-center/software) - [IVR Software](https://www.capterra.ae/directory/30231/ivr/software) - [Softphone Software](https://www.capterra.ae/directory/31029/softphone/software) - [Contact Center Software](https://www.capterra.ae/directory/32035/contact-center/software) ## Alternatives 1. [LiveAgent](https://www.capterra.ae/software/102188/liveagent) — 4.7/5 (1753 reviews) 2. [Ringover](https://www.capterra.ae/software/169627/ringover) — 4.7/5 (858 reviews) 3. [Convoso](https://www.capterra.ae/software/76768/cloud-predictive-dialer) — 4.5/5 (386 reviews) 4. [DialedIn CCaaS](https://www.capterra.ae/software/29589/callcenternow) — 4.8/5 (314 reviews) 5. [Nextiva](https://www.capterra.ae/software/175788/nextiva) — 4.6/5 (914 reviews) ## Reviews ### "RingCentral" — 5.0/5 > **Kiersten** | *17 September 2024* | Information Technology & Services | Recommendation rating: 9.0/10 > > **Pros**: Easy to use, easy integrations with Salesforce and Groove > > **Cons**: Can delay quite a bit, causing calls to fail ----- ### "Ring Central is the best\!" — 5.0/5 > **Allan Del Cris** | *3 September 2025* | Staffing & Recruiting | Recommendation rating: 10.0/10 > > **Pros**: I really like the way Ring Central is built, super duper easy to navigate, additional feature is added for workload management and time-blocking, \& clear recordings. Special shoutouts to its VM feature where it redirects the VM to my email which really helps me to be aware of someone has been calling me whenever I'm so busy at doing other things. In addition to that, the automatic transcribing gives an edge compared to other tools, as someone who is not a native English speaker, that is very useful\! > > **Cons**: Nothing that I could think of. Ring Central is so good, In fact, I would highly recommend this tools. > > Ringcentral is one of the most underrated dials applications. It provides me all the necesarry things I need with customer engaging activity. As a credentialing specialist, not all of the things is easy to explain via email or text, with this tools, communication seems nothing with it's friendly feature apps. ----- ### "Preadory billing after failing to replace leased phone" — 1.0/5 > **Chase** | *14 November 2024* | Hospitality | Recommendation rating: 0.0/10 > > Predatory billing, company failed to provide working phone after 3rd contact by the owner. Close account only to be billed a $25 phone charge for the non working phone. Today 8 days later we have mailed it back and they have charged another $31 for service left open until they feel like processing the returned phone that didn't work that they couldn't replace. ----- ### "Works on the Go and Is Great Tool" — 5.0/5 > **Cici** | *18 November 2025* | Law Practice | Recommendation rating: 8.0/10 > > **Pros**: I like that there is both an app and the ability to make calls from any place. I think that it has some wonderful easy to use navigation and think it is a good product for offices. > > **Cons**: With the new texting regulations, it is a bit fustrating that you can no longer easily text outside numbers. So at times you receive texts but cannot respond to them. > > Overall the experience has been positive. I think that RingCX is a excellent tool for remote offices, and people who need the ability to have a platform for internal calls and external calling as well. ----- ### "Quality business phone and fax are a necessity for successful operations" — 5.0/5 > **Taralyn** | *27 June 2025* | Hospital & Health Care | Recommendation rating: 10.0/10 > > **Pros**: Ring Central is my favorite business phone software for a lot of reasons. Ring allows me to send and receive faxes and text messages as well as make calls, store my contacts and show me a list of all incoming, outgoing and missed calls. My phone number and fax number are the same\! I have never had an issue with my calls dropping. I have never had an issue with hearing an echo or having static in the line. Ring provides unbeatable clarity in every phone call. > > **Cons**: I haven’t been able to locate my sent faxes. I was searching for a fax I had sent several weeks ago, and I was unable to locate the fax I created and sent. I have not had time to reach out to support to see where my sent faxes go and how long they are saves to Ring. > > Ring Central allows me to save my contacts and mark them as a favorite. My phone number and fax are the same, which I absolutely love. The software requires little to no training because it is self-explanatory. I highly recommend Ring Central\!\!\! ----- Page: 1 / 11\ Next: [Next page](https://www.capterra.ae/software/154951/ringcentral-contact-center?page=2) ## Links - [View on Capterra](https://www.capterra.ae/software/154951/ringcentral-contact-center) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data