--- description: Get detailed information about MedEZ usability, features, price, benefits and disadvantages from verified user experiences. Read reviews and discover similar tools on Capterra United Arab Emirates. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: MedEZ Price, Reviews & Ratings - Capterra United Arab Emirates 2026 --- Breadcrumb: [Home](/) > [Mental Health Software](/directory/30217/mental-health/software) > [MedEZ](/software/152902/medez) # MedEZ Canonical: https://www.capterra.ae/software/152902/medez Page: 1 / 2\ Next: [Next page](https://www.capterra.ae/software/152902/medez?page=2) > MedEZ is a perfect fit for Behavioral Healthcare facilities, Inpatient and Outpatient IOP / PHP programs \& Substance Abuse clinics. > > Verdict: Rated **4.8/5** by 20 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses MedEZ? MedEZ works with a range of hospitals and clinics to streamline the workflow of their facilities. We specialize in Behavioral Health and Substance Abuse, but our solutions apply to other specialties ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.8/5** | 20 Reviews | | Ease of Use | 4.6/5 | Based on overall reviews | | Customer Support Software | 4.8/5 | Based on overall reviews | | Value for Money | 4.3/5 | Based on overall reviews | | Features | 4.4/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: MedEZ - **Location**: Davie, US - **Founded**: 1996 ## Commercial Context - **Pricing Details**: Contact MedEZ for pricing information. - **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Chromebook (Desktop) - **Supported Languages**: Arabic, English, Spanish - **Available Countries**: Mexico, United Arab Emirates, United States ## Features - ABA Data Collection - Appointment Management - Appointment Scheduling Software - Assessment Management - Billing & Invoicing - Calendar Management - Care Plan Management - Claims Management Software - Claims Scrubbing - Client Portal - Clinic Interoperability - Code & Charge Entry - Coding Assistance - Compliance Tracking - Confirmations/Reminders - Customizable Templates - Decision Support Software - Document Management Software - E-Prescribing - EMR/EHR - Faculty/Staff Management - For Long Term Care - HIPAA Compliant - In-Patient Management - Initial Assessments - Inventory Management Software - Invoice History - Medical Billing Software - Out-Patient Management - Patient Communications - Patient Intake - Patient Portal Software - Patient Records Management - Patient Scheduling System - Physician Management - Physician Scheduling - Progress Notes - Progress Tracking - Records Management Software - Recurring Appointments - Remittance Advice - Reporting & Statistics - Reporting/Analytics - Scheduling Software - Secure Messaging - Self Service Portal - Telemedicine Software - Therapy Notes - Third-Party Integrations - Treatment Planning ... and 7 more features ## Integrations (8 total) - Inovalon Provider Cloud - Jitsi - Micromedex - Microsoft Teams - Omnicell - Salesforce Backup - WileyPLUS - Zoom Virtual Agent ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base Software - Phone Support - 24/7 (Live rep) - Chat ## Category - [Mental Health Software](https://www.capterra.ae/directory/30217/mental-health/software) ## Related Categories - [Mental Health Software](https://www.capterra.ae/directory/30217/mental-health/software) - [Electronic Medical Records Software](https://www.capterra.ae/directory/20028/electronic-medical-records/software) - [Long Term Care Software](https://www.capterra.ae/directory/30109/long-term-care/software) - [Medical Billing Software](https://www.capterra.ae/directory/30026/medical-billing/software) - [Medical Practice Software](https://www.capterra.ae/directory/20029/medical-practice-management/software) ## Alternatives 1. [Pabau](https://www.capterra.ae/software/140062/pabau-crm) — 4.7/5 (613 reviews) 2. [ModMed](https://www.capterra.ae/software/124590/ema) — 4.4/5 (363 reviews) 3. [DocVilla](https://www.capterra.ae/software/203619/docvilla) — 5.0/5 (74 reviews) 4. [Practice Better](https://www.capterra.ae/software/159263/better) — 4.8/5 (96 reviews) 5. [Carepatron](https://www.capterra.ae/software/195467/care-patron) — 4.4/5 (843 reviews) ## Reviews ### "Recommend that you give \[sensitive content hidden\] a raise, she is a exceptional value to your product\!\!\!\!" — 5.0/5 > **Verified Reviewer** | *7 August 2025* | Health, Wellness & Fitness | Recommendation rating: 7.0/10 > > **Pros**: Customer Support is unlike any other. \[sensitive content hidden\]. is absolutely the best to work with, she is kind, considerate, extremely responsive and knowledgeable. I have been working with them for over a year and without her this product would not be half of what it is. > > **Cons**: The system is quite complex and it takes a lot of time to train on the different functions. Everyone likes the use and ease of the web version but in order to function administratively you need to know how to use the cloud version. > > MedEz has made a big difference in our revenue cycle and the ease of submitting claims to payors is helpful. I wish there was a better or easier way to attach remittances. Hopefully down the line this is something that will be modified. It would also be great when the ability to verify benefits and eligibility is available as this will make a difference in patient management and revenue. ----- ### "Economical, Efficient, Easy to Use, Excellent Customer Service" — 5.0/5 > **Genise** | *17 October 2019* | Medical Practice | Recommendation rating: 10.0/10 > > **Pros**: The software is a comprehensive package that allows us to schedule, document treatment episodes, and bill for services with the greatest of ease. The quality of the customer service is unmatched in the industry. Prompt response and swift problem resolution make MedEZ the easy choice among all of the electronic healthcare record companies out there today. > > **Cons**: It would be helpful if there was a way to “black box” a patient record preventing some providers from access. We are in a rural area and have had relatives of staff and staff themselves seek treatment in our primary care program. It presents an awkward situation when everyone in the office has access to the record. I believe this is something that MedEZ might be working to resolve. Other than that - the system meets our needs completely. > > The system is very efficient and easy to use. Documentation being completed timely is critical to our business sustainability because that is how we are paid for services by funders. Services are not sent to claim status unless the documentation has been completed and signed by the provider. Excellent checks and balances\! ----- ### "Incomplete Product" — 3.0/5 > **Mary** | *8 February 2024* | Hospital & Health Care | Recommendation rating: 0.0/10 > > **Pros**: I like the Wiley integration--in fact, that was one of the big selling points for us. > > **Cons**: Customer Service and support. They offer RCM, but did a terrible job and when we moved in-house, they removed the RCM features. > > Not great. I feel like I was sold something that I didn't get, and they've cost our business a significant amount of money, so that for the first time in 6 years, we are needing to get an advance/loan to cover our payroll and other expenses. The RCM was extremely damaging, and it certainly feels as if they're being punitive for our decision to discontinue their management of our billing. ----- ### "Psychiatric Inpatient Billing and Collection" — 5.0/5 > **Stephen** | *14 October 2016* | Hospital & Health Care | Recommendation rating: 9.0/10 > > **Pros**: Ease of use and the application was easy to customize. Retrieving data from the back end database table for adhoc reporting was a breeze. > > **Cons**: There were some features that could have been more automated, but we had very seasoned staff to manage the billing process. However, if needed, the MedEZ technical team worked closely with our billing team to implement new processes based on our client needs. > > As a billing vendor for many different types of provider agencies, I had a great experience using the MedEZ application to handle billing and collections for one of our State agencies that operated inpatient psychiatric hospitals. The MedEZ staff helped to implement the application on our servers and train our staff to use the application. The MedEZ technical staff presented and easy to follow work-plan for implementation which included building customized input routines to upload patient demographic and charge data to the billing system. They helped to build all 837 files to Medicare, Medicaid and commercial insurers. The system handled 835 auto posting and has a variety of reports to manage the data. Technical support was exceptional and they also helped to build new functionality based on our client's workflow and data processes requirements. I would highly recommend the use of this product to billing vendors and inpatient psychiatric facilities. ----- ### "Great EHR program and easy billing use" — 5.0/5 > **Tung** | *26 June 2021* | Medical Practice | Recommendation rating: 9.0/10 > > **Pros**: This software was really easy to use and to submit insurance claims. I also felt that it was very HIPAA compliant and protected patient's records. Other features I like are being able to take clinical notes and record billing codes. Also, the program is very economical as the company will work on the cost of the system. > > **Cons**: The software does lag sometimes and will freeze up once in awhile. The software does require a good amount of time to get use to, but if you dedicate the time then everything gets easier. > > This software was really easy to use and to submit insurance claims. I also felt that it was very HIPAA compliant and protected patient's records. The software was not easy to pick up at first, but overtime it does become easy to use. ----- Page: 1 / 2\ Next: [Next page](https://www.capterra.ae/software/152902/medez?page=2) ## Links - [View on Capterra](https://www.capterra.ae/software/152902/medez) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | pt | | | pt-PT | | ----- ## Structured Data