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SAP S/4HANA Cloud Reviews

About SAP S/4HANA Cloud

Discover SAP S/4HANA Cloud, a complete ERP system with embedded AI and machine learning.

Learn more about SAP S/4HANA Cloud

Pros:

You can find a lot of information in the web and that it makes it easy to learn the basics.

Cons:

It can house many reports, which are customizable, but they hardly ever work. There are a lot of ways to get at the same data, and the different ways disagree with each other.

SAP S/4HANA Cloud ratings

Average score

Ease of Use
3.8
Customer Service
4.0
Features
4.3
Value for Money
4.0

Likelihood to recommend

8.0/10

SAP S/4HANA Cloud has an overall rating of 4.4 out 5 stars based on 339 user reviews on Capterra.

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Dominique
Dominique
supply store manager in Cameroon
Verified LinkedIn User
Food & Beverages, 1,001–5,000 Employees
Used the Software for: 2+ years
Reviewer Source

sap s/4hana all in one Data management software

5.0 2 years ago

Comments: My experience with the software was very excited. I went through a training session by an old trained employee, my responsibility vas ti release Items in the system, and transfer it to the operational level (production or asset care of infrastructures). Easy to handle after a minimum training session

Pros:

Handle high performance and acuite applications in the business. Access Data in the business, manage them to garantie it quality at all levels in the entreprise. Cost reduction by giving treated and proven information needed by it user to manage th Manage the. Cloud base management software available Anny Time

Cons:

Customization require an acuite knowledge of the software and the business being setting.Highly secured and sensible to be handled by non-trained person.

Balaji
Data Analyst LEad in US
Chemicals, 5,001–10,000 Employees
Used the Software for: 2+ years
Reviewer Source

sap s/4 hana review

4.0 2 years ago

Comments: Overall, this tool is definitely needed for companies to migrate from SAP ECC. My experience with the tool has been good. The business users too feel that most of the processes are already available in the Business Content of SAP

Pros:

This is something enterprises definitely need to move if they are running on SAP. The best part of S/4 HANA is its processing time and intelligence. The speed at which the processing is done is amazing

Cons:

Like other SAP products, this tool is expensive and the consulting or resources for the implementation are very expensive.

Sebastian
Logistics specialist in Poland
Automotive, 201–500 Employees
Used the Software for: 2+ years
Reviewer Source

From implementer to daily user from logistic side

3.0 3 months ago

Comments: In overall, I like work with SAP system. Its very user friendly, not so expensive in implementation comparing to others and easy to learn.

Pros:

The most I like possibility of improvement the production cockpit where we add many options of scrap, rework or prodoction version reporting. It gave us great possibilities to analyze production process statistics.

Cons:

Least in SAP I like the pace of work - many reports are generating some minutes.

shaik
shaik
Associate Software Engineer in India
Verified LinkedIn User
, 201–500 Employees
Used the Software for: 2+ years
Reviewer Source

SAP Hana is a memory data platform that accelerate the business processes,deliver process inteligene

5.0 7 years ago

Pros:

The best multi combination platform that are driven with data platform and as report generation tool. Best part of this software is it removes the burden of maintaining any additional system to hold our data it acts as 2 in 1 which holds and generates output results.so that we can run live and make better business decisions in the new digital economy.The features are like reduce its complexity, we can run this any where and can give accurate and real results some more additions operations it include are Transform data management,Process data in memory,Leverage advanced analytics, and can develop advances applications. Best storage as well as analytics based software that stores in Idoc data presentations

Cons:

The SAP Hana was very least thing to say because it is very best in tool for holding large massive data and its generation of the reports but we requires additional changes in the page layout and design of the SAP lOGON need to be changed and immediate password change assitance need to be required. if they implement this software will be very more useful

Mudssar
Mudssar
Asst.Manager Porecurement in Pakistan
Verified LinkedIn User
Consumer Electronics, 1,001–5,000 Employees
Used the Software for: 1+ year
Reviewer Source

Alternatives Considered:

Business Operations with SAP cloud ERP

5.0 4 years ago

Comments: Overall very effective in business use, controlling and reliability is so that you can set buiness direction as per your current needs and business scenerios.

Pros:

Remotely access of SAP, secured, varieties of business models available, you can implement accordingly. Professional approach and international business scenerios are covered in its features. You can install module wise, also background working is established so further modules can be configured and integrated with a less time. very easy and wide support.

Cons:

Fast internet connectivity required, customization is not easy, very hard to attach live hardware like sensor for iot application, and very limited hardware like attendance machinr,scanner it does supports,

Gabriel
Gabriel
ABAP developer in Mexico
Verified LinkedIn User
Computer Software, 10,000+ Employees
Used the Software for: 2+ years
Reviewer Source

A consultant perspective on S/4 HANA Cloud

5.0 last year

Pros:

S/4 HANA Cloud brings a refreshing upgrade experience, which has always been a pain in every organization I have worked with. It also you forces you to re-focus your business processes, as the upgrade responsibility now occurs when dictated by SAP. Something great about having the most up to date system is S/4 is very focused on enabling APIs to interact with your ERP. Since you are constantly updating, you have available the latest APIs.

Cons:

Its main strength is also its weakness. Your business users have to be very focused on validating the base functionality after an upgrade. It can be time consuming at times, but is essential to ensure business continuity.

Md.
Md.
Leaf Buying Manager in Bangladesh
Verified LinkedIn User
Tobacco, 10,000+ Employees
Used the Software for: 2+ years
Reviewer Source

SAP lets the proper automation of Business

5.0 3 years ago

Comments: SAP ERP is one of the best standard tools used by maximum larger organizations of the world. The integration between the modules and sub-processes is extremely reliable. Having the 24/7 access to the support service of the vendor makes it more promising. I have been using this ERP for more than 2 years and successfully managing the supply chain related transactions without any error.

Pros:

I. SAP lets the organization to make their own protocol inside the structure. II. Data management in a more accurate way. III. Reliable system IV. Saves time and esnures productivity V. Specific access against the approved role profile. VI. User interface is very good. VII. Spent management VIII. Logistics execution.

Cons:

I. Tough to operate for a new incumbent. It requires hands on learning for operating and utilizing this tool. II. Too many T-codes to remember. Other than these, I find this ERP as one of the best applications for any business.

Robel
Robel
Junior Accountant in Canada
Verified LinkedIn User
Environmental Services, 51–200 Employees
Used the Software for: 1+ year
Reviewer Source

SAP Review

4.0 6 years ago

Comments: - Overall SAP is very efficient, reliable, and user-friendly

Pros:

Easy to use and understand, like the save query as it saves me alot of time in repetitive searches I have to do Reports such as: accounts payable open items, cash reconciliation, cash - open items, payment monitor, and supplier account information are easily generated and always accurate

Cons:

-When entering invoices with many lines in SAP, calculated tax amounts for each line sometimes changes as I add more lines in the invoice. Software sometimes has trouble calculating correct tax and gross amounts for invoices when multiple lines, cost centres, GL accounts, tax codes are entered -As I enter invoice items while entering an invoice in SAP in the view all screen, I'm unable to enter a credit memo line item. To do this I'd have to go back into basic view, enter the credit memo, then go back into view all.

NIKHIL
Senior Executive in India
Retail, 5,001–10,000 Employees
Used the Software for: 6-12 months
Reviewer Source

Streamlining Retail Supply chains with SAP S/4HANA

4.0 7 months ago

Pros:

SAP S/4HANA offers immediate visibility into inventory, demand, and supplier performance, optimizing inventory management and reducing stockouts, while seamlessly integrating procurement, production, warehousing, and distributions, fostering, collaboration, and streamlining.

Cons:

Complex implementation is one of the major cons, it demands careful planning, skilled personnel, and substantial training investment. There are more challenges while comes to customizing SAP S/4 HANA compared to SAP MM .

asad
Research Analyst in Germany
Education Management, 1,001–5,000 Employees
Used the Software for: 6-12 months
Reviewer Source

Best ERP system with a very active online community

4.0 9 months ago

Pros:

Easily integrated with multiple business tools. Very wide and active Community. Great documentation available.

Cons:

Initial onboarding can be a bit tricky for novice users.

Richard
Maintenance Mechanic in Jamaica
Automotive, 51–200 Employees
Used the Software for: 1+ year
Reviewer Source

SAP HANA provides an in memory database for fast data access and processing

4.0 7 years ago

Comments: I what find is that since SAP is firmly sticking with in memory computing and making all of their processes compatible with in-memory computing. This eventually forces customers to migrate to HANA but the user experience in HANA is much better compared to the alternate in my opinion. This is recommended for any SAP customer with large volumes of data that needs processing, reporting and analysis. I would recommend with training

Pros:

I like hat HANA is in-memory computing technology that provides an in memory database for fast data access and processing to users. Properties like faster data fetching, quick execution times, speedy access to external Apps make it a very useful technology. The business problems being solved with the product are as the data volume grows, the conventional database based reports and processes tend to slow down. This at times negatively affects the year on year trend analysis and processes requiring multiple data fetch. HANA, being in memory database virtually eliminates these issues. The data fetch is almost instantaneous and the processes run much faster.

Cons:

I see nothing negative about the technology in itself. The roll out of this platform could have been done in a better way. The cloud integration of SAP has been slow as well. These I thing that can be looked into

Verified Reviewer
Verified LinkedIn User
Food Production, 51–200 Employees
Used the Software for: 1+ year
Reviewer Source

S/4HANA helped massively boost our manufacturing processes

5.0 last year

Comments: Our operations have been boosted massively by S/4HANA. With it, we've not only saved time and reduce human error by automating a lot of our repetitive operations, but we've also set up a system where data from all kinds of different areas flow down, get consolidated, and then charted to boost our data-driven decision making. It's pretty costly an difficult to set up, but once you have it up and running, it'll really boost your operations.

Pros:

The best thing about it is just how integrated it is. We really needed a system where we didn't have to sync a dozen different tools together to run our operations, and S/4HANA has been a lifesaver in that regard. All the modules are linked together so you don't have to worry about integration health and all the data gets synced straight away

Cons:

The pricing is a big disadvantage. It could be an issue for companies looking to use SAP to support their expansion.

Jalacia
Inventory in US
Medical Practice, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

Top application to use.

4.0 2 years ago

Pros:

The feature I like the most about this software is the easy access to all my inventory in one place with plenty of filters to choose from to get what I'm looking for fast and easy.

Cons:

What I least like about this software is the sign in page .

Bhagya
Senior Manager in India
Verified LinkedIn User
Accounting Software, 11–50 Employees
Used the Software for: 1+ year
Reviewer Source

SAP S/4 - Brilliant ERP

5.0 3 years ago

Comments: My experience was terrific since I used this for a very big organization where users knew how to operate SAP and what is expected out of their role. If you are a big organization with multi location or multiple processes then this one is for you. But we careful of taking the cost and training requirement before proceeding.

Pros:

The best feature you cannot delete the entries once made in the system and hence it has a perfect audit log. Also over the period SAP has evolved and is taking care of flow between different modules Purchase, Sales, FA, FI & CO. You can generate various different reports with a simple T Code. You can also restrict which users can have access to which data or transaction as per your organizational needs.

Cons:

I think the most complex part is customization, you really need to be very sure of what you want. Also at times you need to have skilled staff for certain critical processes as the system is works on Garbage in Garbage Out concept.

Verified Reviewer
Verified LinkedIn User
Oil & Energy, 10,000+ Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

leading ERP with automation and intelligence

5.0 4 years ago

Pros:

Multiple deployment options very well integrated Facilitates rapid Business Process Transformation

Cons:

the upgrades are a bit time consuming application is bit rigid, but built rigid on purpose

Matti
Project Manager in Finland
Financial Services Software, 5,001–10,000 Employees
Used the Software for: 2+ years
Reviewer Source

Excellent ERP software

5.0 2 years ago

Comments: My overall experience has been really good. I use SAP Hana daily and it really makes my work more efficient since it has so much data in it that gives accurate reports and analytics of our operations.

Pros:

One of the best features of SAP HANA is its high performance and real-time processing capabilities. Because it stores data in memory rather than on disk, it can handle large amounts of data and provide fast query response times. This boosts all operations of our company and minimizes downtime.

Cons:

Can be complex in the beginning like all ERP tools. It also has limited integration possibilities with non-SAP systems.

herbert
Technical Advisor in Uganda
Logistics & Supply Chain, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

Satisfied user review of SAP S/4HANA

5.0 3 years ago

Comments: Wonderful experience. SAP S/4 HANA offers 360 degrees visibility into logistics management.

Pros:

Order fulfilment module (HF Delivery Note and Order fulfilment) enables real time tracking of all orders that have been issued and their respective dates of delivery. The feature of the relationship map is also incredible while doing stock reconciliation.

Cons:

Overall its my preferred/ best choice of ERP system however at times the system takes long to start while loading add-ons. I guess this shouldn't be a big issue depending on what add-ons have been chosen by the end user.

Lina
student in Australia
Education Management, Self Employed
Used the Software for: 1+ year
Reviewer Source

Automation with SAP in business

5.0 3 years ago

Comments: SAP ERP has allowed me to reduce workdays by consolidating accounting information of the company. It has allowed me to automate financial reports and be more and more accurate with the numbers.

Pros:

the software is very complete, you can have all the information on accounts and finances in one place and access from different places. Reduces times in company processes. It is an efficient system that solves long operating times and manual work by employees.

Cons:

sometimes it is difficult to integrate it with the payment system of national banks. Requires modifications and additional costs. Expert consultants are always required to make adjustments, the same user cannot make them in a simple way.

Dilip
Senior Engineer in India
Oil & Energy, 5,001–10,000 Employees
Used the Software for: 1+ year
Reviewer Source

SAP is the tried and tested in erp, is the best erp software i have ever used

5.0 7 years ago

Comments: efficiency improvement while handling material management related tasks.

Pros:

there are different modules in sap erp, i use MM and SD modules. the Material management module is very user friendly , you can get reports like billed quantity, invoiced quantity, material in store, transfer goods from one store to another. Its all real time data updation and its very reliable.

Cons:

sap erp is a little complicated software , it takes time for you to get accustomed to the interface.also many times you do not use the full features available. Also, it is industry specific and may not be wholly customised to suit the individual needs. But overall it is the best in erp,

Sanket
SAP MM Consultant / Supply Chain Specialist / Freelance Writer in India
Computer Software, Self Employed
Used the Software for: 6-12 months
Reviewer Source

SAP S4 HANA Giant ERP Player

5.0 2 years ago

Pros:

1. It is a real time tracking software for every business process.2. It is very convenient to use once you understand flow of business processes.3. You can manage every process of your business with SAP Standard funtion processes.4. You can customize this software as much as you want. 5. SAP has a vast area of implementation. It is used in almost all types of industries to manage their business processes.

Cons:

1. It is very expensive.2. It can be implemented only by big giant companies who can afford it. 3. Complexity level is high if you are new to the software. 4. Time needed for implementation is massive.5. You will be need to learn and practice if you want to handle SAP Software.

keith
Accounting in US
Accounting Software, 201–500 Employees
Used the Software for: 2+ years
Reviewer Source

SAP software is always great

5.0 7 years ago

Comments: We have Used this system for the ERP system to maintain the clients and customers and make the organization connected

Pros:

SAP has very different kind of products but this one is one of the Best as it comes in cloud which reduces the infrastructure cost and time to implement and also it has both ERP and CRM

Cons:

SAP software are slow compared to other software and this one is not exception. Reports can sometimes run slow, especially from mobile

Thayanne
technical information assistant in Brazil
Mining & Metals, 5,001–10,000 Employees
Used the Software for: 2+ years
Reviewer Source

Indispensable for a multinational

5.0 3 years ago

Pros:

It is simply complete, the entire area of ​​the company is integrated into the tool, it is used basically for had, production notes, cost management, inventory, etc...

Cons:

It is a little complex for those who are not familiar with a management tool, as it is complete, there are numerous transactions and authorizations are required in the company environment to access each one of them.

Diego
Administrador General in Uruguay
Higher Education Software, 201–500 Employees
Used the Software for: 2+ years
Reviewer Source

Very robust ERP system, flexible enough to accommodate to almost every need in our organization

4.0 7 years ago

Comments: Almost all the business processes are covered by the system. Very reliable and stable. Word class support.

Pros:

World class tool and support. Very reliable and stable system, that helped us to run almost every one of our business processes on it. As it is widely used, there are plenty of resources available to implement new functionalities and maintain the system.

Cons:

It is not very user friendly, at least the client the final user works with. Maintenance cost is high.

Michael
Plant Manager in US
Food & Beverages, 5,001–10,000 Employees
Used the Software for: 2+ years
Reviewer Source
Source: SoftwareAdvice

Difficult and time consuming

3.0 6 years ago

Comments: Good if you're willing to put in an extraordinary amount of effort to get it up and running

Pros:

SAP will give you whatever information you want. However you want to look at your goods movements, storage, consumption, inventory adjustments, you name it, if you want to look at it, you can with SAP

Cons:

It has a cumbersome GUI, it's not at all user-friendly, it's not intuitive, it's difficult and expensive to implement

Marcelo
Data analytics Technician in Spain
Consumer Goods, 201–500 Employees
Used the Software for: 1+ year
Reviewer Source
Source: SoftwareAdvice

Solid product with many years in the market

5.0 4 years ago

Comments: Overall It's been a good experience and you always keep learning more things about the software.

Pros:

You can find a lot of information in the web and that it makes it easy to learn the basics. Also there is a strong community that can help you find answers. Also i like that is very logical and robust, so this facilitates queries from others sources to get data from SAP Tables.

Cons:

You depend on customization to adapt the software to some business needs. Also it is very expensive so it cannot be implemented on small companies.