---
description: Get detailed information about Batch usability, features, price, benefits and disadvantages from verified user experiences. Read reviews and discover similar tools on Capterra United Arab Emirates.
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title: Batch Price, Reviews & Ratings - Capterra United Arab Emirates 2026
---

Breadcrumb: [Home](/) > [Marketing Automation Software](/directory/6/marketing-automation/software) > [Batch](/software/151166/batch)

# Batch

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> A Customer Data Platform together with a powerful automation engine for a unified customer view and mind-blowing customer journeys.
> 
> Verdict: Rated **4.7/5** by 12 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Who Uses Batch?

More than 800 brands use Batch, in all industries (Media, Fintech, Institutional, Travel, Mobility, Sports, Gaming and e-Commerce).

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.7/5** | 12 Reviews |
| Ease of Use | 5.0/5 | Based on overall reviews |
| Customer Support Software | 4.9/5 | Based on overall reviews |
| Value for Money | 4.4/5 | Based on overall reviews |
| Features | 4.3/5 | Based on overall reviews |
| Recommendation percentage | 100% | (10/10 Likelihood to recommend) |

## About the vendor

- **Company**: Batch
- **Location**: Paris, France
- **Founded**: 2014

## Commercial Context

- **Starting Price**: €1,000.00
- **Pricing model**:  (Free version available) (Free Trial)
- **Pricing Details**: Our pricing is a combination of platform Capacity, Audience Volume \& Support Plan.
From self-service to full-service, it’s designed to support large corporations and fast-growing startups as they scale to millions of users globally.
- **Target Audience**: 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English, French, German
- **Available Countries**: Australia, Brazil, Canada, China, France, Germany, India, Japan, Mexico, United Kingdom, United States

## Features

- A/B Testing
- Alerts/Notifications
- App Notifications
- CRM Software
- Campaign Analytics
- Campaign Management Software
- Campaign Scheduling
- Customer Segmentation
- Drip Campaigns
- Email Management Software
- Email Marketing Software
- Email Tracking Software
- Engagement Tracking
- Event Triggered Actions
- Landing Pages/Web Forms
- Marketing Automation Software
- Multi-Channel Communication
- Multi-Channel Marketing
- Push Notifications Software
- ROI Tracking
- Reporting/Analytics
- SMS Notifications
- Segmentation
- Template Management
- Web Notifications
- Website Visitor Tracking

## Integrations (12 total)

- ACTITO
- Adjust
- Adobe Campaign
- Amplitude
- AppsFlyer
- Google Analytics 360
- Reelevant
- Salesforce Marketing Cloud
- Salesforce Marketing Cloud Account Engagement
- Selligent
- Tinyclues
- mParticle

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base Software
- Phone Support
- Chat

## Category

- [Marketing Automation Software](https://www.capterra.ae/directory/6/marketing-automation/software)

## Related Categories

- [Marketing Automation Software](https://www.capterra.ae/directory/6/marketing-automation/software)
- [Push Notifications Software](https://www.capterra.ae/directory/30969/push-notifications/software)
- [Customer Engagement Software](https://www.capterra.ae/directory/30906/customer-engagement/software)
- [Mobile Marketing Software](https://www.capterra.ae/directory/31308/mobile-marketing/software)
- [Email Marketing Software](https://www.capterra.ae/directory/30013/email-marketing/software)

## Alternatives

1. [AppsFlyer](https://www.capterra.ae/software/156811/appsflyer) — 4.5/5 (138 reviews)
2. [SlickText](https://www.capterra.ae/software/155430/slicktext-com) — 4.8/5 (268 reviews)
3. [Braze](https://www.capterra.ae/software/155423/appboy) — 4.7/5 (168 reviews)
4. [Emma by Marigold](https://www.capterra.ae/software/75428/emma) — 4.2/5 (156 reviews)
5. [Xtremepush](https://www.capterra.ae/software/151231/xtremepush) — 4.5/5 (55 reviews)

## Reviews

### "NWA x BATCH" — 5.0/5

> **Marc** | *28 October 2024* | Real Estate | Recommendation rating: 10.0/10
> 
> **Pros**: User friendly \& they continue to evolve with new implementations \& features\!
> 
> **Cons**: Not so much as a con however one thing I’d say they can improve with is their D4$\!
> 
> Overall I’d say, I would refer family \& friends to batch, especially getting started out\! They’ve definitely assisted my team with scaling 📈🤝

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### "One of the best Mobile Automation and Marketing tool to engage further with your app users" — 4.0/5

> **benjamin** | *15 January 2021* | Electrical/Electronic Manufacturing | Recommendation rating: 10.0/10
> 
> **Pros**: - Main functions I appreciate:  
- Automation triggers, re-targeting campaigns, in-app messages, push including landing mobile, implementation of sounds, richmedia, and visual all integrated into the communication. 
- Having the ability to tailor the tool based on the Marketing business intent such as, Labelling, APIs from CRM system and being able to connect our attribution tools or any other licensing tools such as Salesforce, Segment GA360 to cite a few. 

Things I really love: AB testing, flexibility to make it "yours" according to your own company branding; the support team always available to help and double check simple to complex campaigns configuration; Analytics Dashboard; in-app \& landing template configuration without the need to ask any further developments to our product dev team; API to let batch deliver other transactional messages from other systems; regular deep dive with Client and Success manager to capture batch console improvements where in the following month those feedback will drive their roadmap with brand new features or UI\_UX improvements. 

At final, the UI is simple to read, comprehensive, and make this UX easy to use for anyone (Marketers, product app owners, developers can really enjoy it\!)
> 
> **Cons**: Some improvements could be made for campaigns replication in different OS. or having the ability to create and craft campaigns for both instance at the same time. 
Campaigns overviews displayed page by page is not really the best way to let people retrieve easily campaigns live versus completed versus in draft. I would expect to see a page offering me folders ;)  but I am sure the team will enhance it in their roadmap.
> 
> \+38% of returning users on monthly basis

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### "Plateforme simple d'utilisation et équipe réactive" — 5.0/5

> **Edern** | *13 December 2020* | Newspapers | Recommendation rating: 10.0/10
> 
> **Pros**: Equipe réactive et aucun bug de l'outil à signaler après un an d'utilisation. 
Temps de chargement de l'outil rapide (surtout vs d'autres solutions).
> 
> **Cons**: Rien à signaler. La plateforme répond à tous nos besoins.

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### "Performance et accompagnement sur-mesure" — 5.0/5

> **Anne Laure** | *23 November 2022* | Broadcast Media | Recommendation rating: 10.0/10
> 
> **Pros**: Il est extrêmement simple d'utilisation et intuitif, on va très vite à l'essentiel. C'est très bien pensé.
> 
> **Cons**: Le fait de ne pas pouvoir gérer les campagnes des deux OS au même endroit mais c'est une amélioration qui sort très prochainement sur l'outil.
> 
> Nous avions précédemment un souci de délivrabilité sur les push mobile qui pouvait mettre plusieurs minutes à arriver sur l'ensemble de notre parc utilisateur. Aujourd'hui, en une seconde l'ensemble du parc reçoit l'information, ça change tout pour nos métiers qui sont au coeur de l'actualité. De plus, nous sommes très régulièrement en contact avec les équipes pour optimiser nos campagnes et nos performances.

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### "Une des plateformes CRM mobile les plus riches et robustes du marché." — 5.0/5

> **Paul** | *21 December 2020* | Broadcast Media | Recommendation rating: 10.0/10
> 
> **Pros**: La méthode d’envoi des push mobile et push web ; la détection automatique des utilisateurs par niveau d’activité ; la roadmap évolutive ; la réactivité du support ; l'interface éditoriale simplifiée, la simplicité d'usage pour envoyer aussi bien des push web que mobile .
> 
> **Cons**: En toute transparence, je n'ai aucun point faible à décrire. Je suis pleinement satisfait de l'outil
> 
> Nous travaillons avec Batch depuis maintenant 4 ans. La méthode d’envoi des push mobile et push web ; la détection automatique des utilisateurs par niveau d’activité ; la roadmap évolutive ; la réactivité du support ;… font de Batch une des plateformes CRM mobile les plus riches et robustes du marché.  C’est un plaisir d’avancer sur notre stratégie mobile internationale avec Batch à nos côtés.

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## Links

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