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About idloom

Delivering full event management, from custom registration and real-time data insights to multi-track sessions and secure payments.

Learn more about idloom

Pros:

How easy it integrated with our conference broadcast platform, how customisable it is and the mass emailing function.

Cons:

Language barrier at times, quite complex if you have a bigger event and want to use more features.

idloom ratings

Average score

Ease of Use
4.7
Customer Service
4.8
Features
4.6
Value for Money
4.7

Likelihood to recommend

9.3/10

idloom has an overall rating of 4.8 out 5 stars based on 87 user reviews on Capterra.

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Filter reviews (87)

Chara
Chara
Senior Director, Events and Operations in Greece
Verified LinkedIn User
Events Services, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

Excellent event management tool

5.0 2 years ago

Comments: What we value most is the time that we save thanks to the tools provided by IDLoom. In addition, we may create fresh, elegant and user friendly event management pages with minimum training of effort. A very important factor is also the very efficient support provided.

Pros:

IDLoom events is a powerful tool when it comes to event management. It is extremely user friendly and well built, allowing the organising team to advance the services provided to our customers, whilst simplifying the organisation process.

Cons:

IDLoom keeps updating their services, so even the features that did not meet our needs have now been updated. Thus, at this point, with relevance to our needs, there are no cons.

idloom Response

2 years ago

Hello Chara, We thank you for this great review. We do our best to deliver features that help you create your events in a few clicks. We'll keep on improving the platform to help you save time. Don't hesitate to give us your suggestions through the platform when you have some. The idloom Team

Richard
Chief Operating Officer in UK
Nonprofit Organization Management, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

idloom ASA Review

5.0 5 years ago

Comments: It streamlined our event promotion and registration process.

Pros:

The product was very easy to use, it was priced effectively

Cons:

It all functions well and as of yet we haven't experienced any negatives

Alternatives Considered: Cvent Event Management

Reasons for Switching to idloom: It seemed to be the right product and pricing for us

idloom Response

last year

Dear Richard, Thank you for taking the time to share your feedback with us. We're delighted to hear that you found idloom.events easy to use and that you appreciate the effective pricing. Your satisfaction is our top priority, and we're thrilled to know that we met your expectations. If you have any further comments, suggestions, or questions, please don't hesitate to reach out. We're here to assist you and provide the best possible experience. Warmest regards, The idloom.events Team

Naftali
CEO in UK
Civic & Social Organization, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Mend the Gap UK Charity/NGO review

5.0 2 months ago

Comments: We've used idloom since 2018 and have nothing but praise for their work and support to hold our events

Pros:

The ever present support every step of the way with an empathetic human being at the end of the line like [sensitive content hidden] and many others across the years. Deeply appreciated!

Cons:

That we could more fully translate the websites directly into local languages based on location of website viewer or their preference

idloom Response

2 months ago

Hello Naftali, Thank you so much for your kind words and for your continued trust in idloom since 2018. We're thrilled to hear that our support team has been there for you every step of the way. We also appreciate your feedback on translating websites based on different criteria. Our team will. look into this as we keep on improving the solution. We look forward to keep on supporting your events. The idloom team

Ayomide Miracle
Communications Manager in Netherlands
Maritime, 2–10 Employees
Used the Software for: 6-12 months
Reviewer Source

This software will make your company lose money

1.0 5 months ago

Comments: I will not recommend using this product if your intention is to manage a successful event. After our losses, we reached out to Idloom to try to reach an understanding and to get a partial refund for the time we had not used and they stopped replying to our emails. DO NOT PURCHASE.

Pros:

The software worked well for free events or simple, smaller events.

Cons:

1. The software is not at all user friendly - Clients had difficulty registering 2. There were so many bugs - Payments, attendee management, ticketing 3. Website is not easily customizable 4. Badges are not easily customizable

idloom Response

5 months ago

Dear Ayomide, Thank you for your feedback. We sincerely apologize for the issues you experienced with idloom.events. When you became our client, we were transitioning our software into multiple new modules, which unfortunately affected stability and usability. We understand how this impacted your events and apologize for the inconvenience. We have since resolved these issues and improved our software significantly. To make up for your negative experience, we would like to offer you a complimentary annual license for idloom.events. Please reach out to us to arrange the details. We appreciate your patience and hope to regain your trust. Best regards, The idloom team

serwan
Digital Officer in Belgium
Nonprofit Organization Management, 51–200 Employees
Used the Software for: 1+ year
Reviewer Source

Great Eventbrite alternative

5.0 4 months ago

Comments: For both on and offline events, Idloom seamlessly integrates with our tech stack and is easy to use for our team.

Pros:

Ease of use, academy for onboarding, active community with a clear roadmap and monthly releases

Cons:

At first some things seemed weirdly organized, currently this is no longer the case

Alternatives Considered: Eventbrite

Reasons for Switching to idloom: The freemium model of Eventbrite did not correspond to our need. We don't sell paid event tickets.

idloom Response

4 months ago

Hello Serwan, Thank you for your kind review. We’re glad to hear that idloom.events has become a valuable tool for your team, and is seamlessly integrating with your tech stack. We appreciate your feedback about the initial setup, and we're happy that our recent updates have improved your experience. We look forward to continuing to support you in hosting successful events. The idloom team

Jessica
Director of Meetings & Education in UK
Nonprofit Organization Management, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

idloom ACIL review/survey response

5.0 5 years ago

Comments: Excellent!

Pros:

It was extremely easy to set up and we love the reporting it provides us.

Cons:

As of now, we don't seem to have any issues with its functionality

Alternatives Considered: Cvent Event Management

Reasons for Switching to idloom: Good reviews, pricing, ease of use and the reporting.

idloom Response

last year

Dear Jessica, Thank you so much for your fantastic review! We're thrilled to hear that you found idloom.events extremely easy to set up and that you're loving the reporting features. Your positive feedback truly motivates us to keep delivering the best experience possible. If you have any questions or need any further assistance, please don't hesitate to reach out. We're here to support you every step of the way. Warmest regards, The idloom.events Team

Ziadh
Learning designer in Canada
Nonprofit Organization Management, 11–50 Employees
Used the Software for: 1-5 months
Reviewer Source

Idloom was great for our bilingual conference!

5.0 5 months ago

Comments: i thought overall it was great! easy to use and effective.

Pros:

Bilingual aspect, easy to learn and use, great Ux/ui

Cons:

Pricing is a bit high and higher than eventleaf, the tool we use when we just do unilingual events.

idloom Response

5 months ago

Dear Ziadh, Thank you for sharing your positive experience us! We are happy that our software met your expectations, especially with its multilingual functionality and user-friendly interface. We aim to provide a solution that justifies the investment, and our team is there to help you optimize the use of our software to ensure you receive the best value possible. We are grateful for your trust in idloom. The idloom team

Gordon
CEO in UK
Nonprofit Organization Management, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Outstanding service and product delivery

5.0 last month New

Comments: They have supported me right from the start of my business journey and I value the relationship the quality of the product and would recommend the platform to anyone

Pros:

Wonderful support team. I had a problem outside of their remit which was a Stripe integration issue. [sensitive content hidden] resolved on a Saturday in his own time.

Cons:

There are so many elements to an event registration and its so important to make sure you tick all the boxes, it can be sometimes easy for us to miss something. Duplicating an event structure and proper testing by users is therefore essential

idloom Response

last month

Hello Gordon, Thank you so much for your thoughtful review! We’re happy to hear that our support team, could help you resolve the integration setup, even by going the extra mile. We understand the importance of having a comprehensive event registration process, and we’re always working to make it as seamless as possible. Your feedback is invaluable to us, and we’re grateful for your trust and recommendation. Looking forward to supporting you in all your future events! Thank you again, The idloom team

Pietro
School Manager in Belgium
Education Management, 11–50 Employees
Used the Software for: 1+ year
Reviewer Source

Idloom ? Only advantages !

5.0 2 months ago New

Pros:

It is so easy to use ! And it is so satisfying

Cons:

It is so easy to use ! And it is so satisfying

idloom Response

last month

Hello Pietro, Thank you very much for your review. We're happy to hear that you are happy with the software, we look forward to keep on delivery an easy to use tool up that meets your expectations. Thanks again for your kind words! The idloom team

Lea
Project Manager in Germany
Nonprofit Organization Management, 2–10 Employees
Used the Software for: 1-5 months
Reviewer Source

Excellent Choice for NGOs and Event Management

5.0 last month New

Pros:

very intuitive and easy to use. Within minutes one can configure the whole framework for an event. Very friendly and accessible customer support.

Cons:

There was nothing about idloom I would need to be changed.

idloom Response

4 weeks ago

Hello Lea, Thank you for your fantastic review! We’re happy to hear that you appreciate our effort to make idloom intuitive and quick to set up. It’s also fantastic that our support team has been able to provide the assistance you need. Knowing that the platform meets all your expectations is incredibly rewarding for us! We look forward to supporting your events for years to come. The idloom team

Erefaan
Head Of Digital in South Africa
Financial Services Software, 11–50 Employees
Used the Software for: 1-5 months
Reviewer Source

Review

5.0 4 years ago

Comments: They been fantastic thusfar.

Pros:

Ease of use and the great support we recieved from them.

Cons:

Nothing really everything works as it should

idloom Response

2 years ago

Dear Erefaan, Thank you so much for taking the time to review our platform. We are thrilled to hear that you find our platform easy to use and that you have received great support from our team. At idloom we take pride in providing our users with the best possible experience, so it is great to hear that we have met your expectations. We are delighted to hear that everything works as it should and that you have not experienced any downsides. Our team works hard to ensure that our platform is reliable and user-friendly, and we are pleased to see that our efforts have paid off. We appreciate your kind words regarding our team's support. We believe that providing excellent support is just as important as having a great platform, and we are glad to see that our efforts have been appreciated. Our team is always here to help, and we are committed to ensuring that you have the best possible experience with our platform. Once again, thank you for your positive feedback. If you have any further feedback or suggestions, please do not hesitate to let us know. We are committed to continuously improving our platform and providing our users with the best possible experience. Best regards, The idloom Team

Henry
IT-Manager in Germany
Education Management, 11–50 Employees
Used the Software for: 1-5 months
Reviewer Source

all we needed in one solution

5.0 last year

Comments: it does what it sells - eventmanagement with different usersettings for our crew

Pros:

very easy to useown "academy" wo learn the basics and for onboardingnice look of the eventpagesmodular to fit our needs (select if u want to show partners, sponsors, speakers in seperate designed sitesuntil now no problems at all

Cons:

sometimes a bit confusing which paymentplan does exactly whatwe wish there would be more preset designs to choose from (dark, light, fancy, technical ...)

idloom Response

last year

Hello Henry, Thank you for your kind review. We're happy to hear that our solution has provided everything you needed in one place, that you find our platform easy to use, and appreciate our teams' efforts. We appreciate your feedback on the Academy, created for learning basics and onboarding. Your insights are valuable, and we're dedicated to improving our solution based on user experiences. Thank you for the improvement suggestions. If you ever have more thoughts to share or need assistance, please don't hesitate to reach out. We're excited to continue supporting your event endeavors with our solution! The idloom Team

Sandie
Founder / Marketing in Greece
Events Services, 2–10 Employees
Used the Software for: 1+ year
Reviewer Source

Using Idloom

5.0 2 years ago

Comments: I really enjoy using Idloom.events and thoroughly recommend it

Pros:

The website, community platform and events set up are all easy to use and very versatile

Cons:

There isn't anything I don't like - all very user-friendly

idloom Response

2 years ago

Hello Sandie, It is rewarding for our team to see that you enjoy using the idloom suite. We appreciate your taking the time to share your opinion. Thank you for your trust! The idloom Team

Christine
Administrator/Executive Director in US
Transportation/Trucking/Railroad, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Idloom Events

5.0 last year

Pros:

The online registration system is easy to use from set-up to implementation.

Cons:

I don't have any least favorite items to report on for this system.

idloom Response

last year

Hi Christine, Thank you so much for the incredible review! We are happy to hear that you love idloom.events. It's fantastic to know that you find the system easy to use, as we thrive to make it as user-friendly as possible. We are grateful for your trust in idloom all these years. Thank you! The idloom team

An
Beleidsmedewerker in UK
Education Management, 11–50 Employees
Used the Software for: 1-5 months
Reviewer Source

Promoting an event with multiple registration choises

5.0 6 years ago

Pros:

Intuitive, automatic invoicing, easy to use and professional look

Cons:

It was not possible to limit the number of subscriptions for the workshops

idloom Response

last year

Dear An, Thank you so much for your kind review! We're thrilled to hear that you find idloom.events intuitive and easy to use. It's great to know that you appreciate the automatic invoicing feature and the professional look it provides. Yet, we don't understand the issue about number of subscription as this is a feature that always existed in our system, apologies if you didn't find it...! We're committed to providing a seamless and professional experience for our users, and your feedback is truly appreciated. If you have any further comments, suggestions, or if there's anything else we can assist you with, please don't hesitate to reach out. We're here to ensure your continued success in event management. Warmest regards, The idloom.events Team

Rob
Office & Finance Manager in UK
Civic & Social Organization, 2–10 Employees
Used the Software for: 1-5 months
Reviewer Source

Excellent event management software for our charity

5.0 5 years ago

Comments: This has turned what used to be a time consuming and administratively heavy task into a seamless quick and efficient process saving us hundreds of hours of admininstration each year. It also provides a very professional interface between us and our clients.

Pros:

The software is very intuitive and easy to use. I love the flexibility it offers when setting up an event, it allows us to design the event page specfically for the different types of events we have. Our users have given us very positive reviews on their experience of booking events with us through the software.

Cons:

So far we have not found anything to fault with the software.

idloom Response

last year

Dear Rob, Thank you so much for your amazing review! We're thrilled to hear that you find idloom.events intuitive and easy to use. It's fantastic to know that you love the flexibility it provides in setting up event pages tailored to different types of events. We're delighted that your users have had such positive experiences booking events through our software. If you have any further feedback or if there's anything else we can assist you with, please don't hesitate to reach out. We're here to ensure your continued success in event management. Warmest regards, The idloom.events Team

Sherman
Manager, Application Support in US
Higher Education Software, 1,001–5,000 Employees
Used the Software for: 2+ years
Reviewer Source

Flexibility is the Key to Success

5.0 last year

Pros:

The platform give several ways to accomplish the same tasks. Flexibility is one of the stregths of the platform.

Cons:

Occasional users of the platform may require some time to reacquaint themselves upon their return.

idloom Response

last year

Hi Sherman, Thank you for your feedback and this great review. We are glad to hear that you appreciate the flexibility our solution has to offer. We're committed to improving the user experience. If you ever need assistance upon your return, our support team is here to help. Thank you for your trust! The idloom team

Liesbet
BUSDEV in Belgium
Newspapers, 201–500 Employees
Used the Software for: 1+ year
Reviewer Source

Effective and userfriendly tool

5.0 2 years ago

Comments: Good product. And great support team for the tweaks and special things.

Pros:

The userfriendliness and all the options that have been taken in consideration.

Cons:

The fact that you cannot always change the layout of the pages like you want it.

idloom Response

8 months ago

Hello Liesbet, Our team pours their hearts into crafting a user-friendly solution packed with a diverse range of features, including custom projects. Your acknowledgment of our efforts is incredibly rewarding. We've duly noted your request for more flexibility in layout. Rest assured, we'll carefully consider it for inclusion in our roadmap. Thank you immensely for this marvelous review! The idloom Team

Pauline
Events Coordinator in Belgium
Events Services, 51–200 Employees
Used the Software for: 1-5 months
Reviewer Source

Excellent registration tool! Easy to set up

5.0 2 years ago

Pros:

What I like is that it's an easy to use software. You can create a registration system as well as an entire good looking website quite fast, without difficulties. You can also customized your questions with a lot of flexibility.

Cons:

Nothing to add here. The team is great - thanks.

idloom Response

2 years ago

Hello Pauline, Our team puts user-friendliness at the core of our work, so we are thankful for your review. Your satisfaction is our motivation to keep on improving and to help you create more events in a simple way. The idloom Team

buhle
student in South Africa
Education Management, 10,000+ Employees
Used the Software for: Free Trial
Reviewer Source

IDLOOM review

5.0 6 years ago

Comments: It is the value for money. vey helpful.

Pros:

It is easy to use and I believe it is value for money.

Cons:

It takes a bit of a long time to load, and it's sometimes slow.

idloom Response

last year

Dear Buhle, Thank you for sharing your feedback with us. We appreciate your input regarding the loading speed of idloom.events. We apologize for any inconvenience caused by the delays and slowness you've experienced. Ensuring a smooth and efficient user experience is of utmost importance to us. We are continuously working to optimize our platform's performance and address any speed-related issues. Your feedback helps us identify areas for improvement, and we thank you for bringing this to our attention. If you have any further comments, suggestions, or if there's anything specific we can assist you with, please don't hesitate to reach out. We're here to ensure your satisfaction with our service. Warmest regards, The idloom.events Team

Mark
Communications Advisor in Netherlands
Nonprofit Organization Management, 2–10 Employees
Used the Software for: 6-12 months
Reviewer Source

Very intuitive and user friendly with good service

5.0 8 years ago

Comments: Idloom provided me with the system I needed at a very friendly price. The greater part of working with the system is intuitive and therefor really easy. At some parts you think: this is to simple to work out good. But it does, everytime. The one time I made a mistake one phonecall was enough to get me on the go again.

Pros:

Very intuitive

Cons:

It lacks a testing environment. On the other hand, everything works.

idloom Response

8 years ago

Thank you for your kind review! Looking forward to working with you again.

Paolo
Communications and Events Officer in Belgium
Events Services, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

Easy-to-use platform

5.0 2 years ago

Pros:

The platform is agile, flexible and full of features. Especially recommended for events registration and selling tickets.

Cons:

The backend can be improved. A proper html use would be useful.

idloom Response

2 years ago

Thank you for your review.

Erin
Marketing Specialist in US
Marketing & Advertising, 11–50 Employees
Used the Software for: 1-5 months
Reviewer Source

Easy service with lots of help

5.0 3 years ago

Comments: Great experience. [SENSITIVE CONTENT] helped get us set up and was available for additional support questions during setup.

Pros:

It's easy to use, looks great for the customer, allows multiple locations for one event unlike competing event services.

Cons:

Less customizable user-interface, couldn't adjust colors unless I paid, etc.

idloom Response

3 years ago

Thank you so much for your kind review! Looking forward to continuing working with you :-)

Brendan
Director of Operations in US
Media Production, 11–50 Employees
Used the Software for: 1-5 months
Reviewer Source

Idloom Events Review - The Capitol Forum

5.0 6 years ago

Comments: Idloom-events gave us a simple and streamlined solution for advertising our event online and receiving payments from non-subscribers who are interested in our events. It was exactly the solution we needed as a small business.

Pros:

It was very easy to use and set up to begin receiving payments from attendees.

Cons:

No issues with the software. It worked perfectly and we had no complaints.

idloom Response

last year

Dear Brendan, Thank you for taking the time to leave us a wonderful review! We're thrilled to hear that you found idloom.events very easy to use and set up for receiving payments from attendees. Making the process smooth and effortless is our top priority, and we're delighted that we met your expectations. If you have any further feedback or if there's anything else we can assist you with, please don't hesitate to reach out. We're here to ensure your continued success in managing payments for your events. Warmest regards, The idloom.events Team

Maud
Assistant in Belgium
Chemicals, 51–200 Employees
Used the Software for: Free Trial
Reviewer Source

Very good app!

4.0 2 years ago

Comments: Really good experience

Pros:

easy to use, friendly user and intuitive! Lots of free options. the free version is already supper good for what we need to use it.

Cons:

That we cant add our logo in the free version :-)

idloom Response

2 years ago

Hello Maud, We're glad to hear you're having a great experience with our software. Thank you for taking the time to give us a review, we appreciate it. Good luck with your events! The idloom Team.