Andrew, thank you for your feedback.
You mentioned that you found our system overpriced. In these cases, we believe we failed to convey the full benefit of our platform. From ability to effectively retain your customers, ability to bring you new customers through automated friend referral and online reviews, to ability to upsell to you customers through flash deals, we truly believe our system is more than fairly priced, as it can have a profound impact on any business that uses it.
As far as the cost of resupplying the tags, TapMango does it at cost. Our tags are manufactured in the US to ensure high quality and quick turn around time. But even then, we believe we were able to negotiate the lowest cost on the market.
As far as YouTube videos go, we have revamped our support site, including video tutorials. Please visit Help & Support link from your portal.
Again, please let us know if we can be of any further help.
Your TapMango team.