About Marketing 360
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Marketing does not require a lot of hands on but I receive regular updates and the ability to respond if need be. Integrated well, especially email requests for service.
I have two other friends that I referred that are very upset with their experiences and even cc'd me on their emails to their sales person and account manager to express their frustrations.
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Roy
Great Team of Professionals to Work With
Comments: It all works together. That is incredibly important. You need all your sources to be able to come into one location and be tracked. Leads are the businesses life blood.If you can't track everything you do, you are just shooting in the dark.
Pros:
Most small businesses have a person to do their website, another to do their social media. Working with the team at Marketing 360 I have an expert in every field working on my businesses that are working together. They created a great logo, an incredible website that I have received major accolades for, social media, blogs, videos, etc. that all work together to make my business look professional and keep me on page one for all my keywords. Then they do all the things I hate doing like setting up and populating my CRM. They provide a calendar where my assistance can update my calendar. Then they do something most small businesses never do; they track EVERYTHING. We know immediately when something is working or not working. Most businesses are just shooting in the dark. This process take a while. If you only tried Marketing 360 for 6 months, you haven't given it a fair shake. Marketing takes a while. I know. I have been doing marketing for several years. It takes time to dial it in. Time busy business people do not have. That why I turned 99% of my marketing over to a TEAM, the team of Marketing 360; They work together to bring me customers and brand my business with a consistent message.
Cons:
I wish the calendar would tie into my other calendars. Other than that, I have been very satisfied with Marketing 360 and the software.
Madwire Response
5 years ago
Roy, thank you so much for your review and feedback. We appreciate and value the feedback. All ships rise together and we are excited to work with you and build your business up continuously. Thanks for your business.
Zahid
Alternatives Considered:
Revolutionize Your Marketing Efforts with Marketing 360: The All-in-One Marketing Solution
Comments: Marketing 360 generally provides a comprehensive and user-friendly marketing platform to help businesses improve their online presence and grow their business. While there may be some limitations and costs associated with the platform, overall, it can be a valuable tool for companies looking to manage and optimize their marketing efforts.
Pros:
A comprehensive suite of tools for online marketing management. User-friendly interface and dashboard for easy navigation and campaign tracking. Integration with other business systems and platforms to improve efficiency. Access to a team of marketing experts for guidance and support. Detailed analytics and reporting capabilities to measure campaign effectiveness.
Cons:
A monthly subscription fee can be costly for small businesses. Limited customization options for website design and email templates. Some users may need help finding the interface. Customer support can sometimes take time to respond to inquiries or issues. Some features may not be as advanced or robust as other specialized marketing tools.
Michel bertrand
Evaluation of Marketing 360: a complete solution for the management of your marketing strategy
Comments: I use Marketing360 to solve business problems such as:Low website traffic by improving website search engine optimizationLow customer engagement by using social media management and email marketing tools to increase customer engagementLow conversion rate by using landing page and sign-up form creation tools to target potential customers and get them to take actionLow retention rate by automating loyalty campaigns to maintain existing customersLow online presence by managing online advertising campaigns to increase the company's visibility on different channels.
Pros:
Marketing360 is an integrated marketing software that includes a variety of features to help businesses improve their online presence and increase growth. The most important features include website creation, social media management, data analysis, email marketing, online advertising, and marketing automation.It is designed to be easy to use for users with little or no digital marketing experience. It offers easy-to-use tools for campaign management, layout templates for email and social media posts, user guides for advanced features such as creating landing pages and sign-up forms.
Cons:
I want additional features such as ad performance tracking tools to measure the effectiveness of their campaign, mailing list segmentation options to target potential customers. And I suggest that some tools be enhanced to be more effective or more intuitive to use.
Alan
Positive Experience with Marketing 360
Comments: Overall, my experience with Marketing 360 has been very positive. It’s fast and easy to use, and the customer service is excellent. There are some areas where I think the product could be improved, but the positives far outweigh the negatives.
Pros:
I've been using Marketing 360 for several months now, and I’m very impressed with the level of service and the range of features offered. It’s simple to use and very intuitive, so I can quickly create campaigns and manage my marketing activities. I’m also very pleased with their customer service, which is always prompt and helpful.
Cons:
Although I overall have been pleased with Marketing 360, there are some features I wish they would improve. For example, their analytics and reporting could be more comprehensive and offer more customisation options.
Rosemary
Marketing 360 is the ultimate marketing tool to turbocharge your marketing experience
Comments: I have had a very worthwhile experience with Marketing 360. It provides me and my fellow marketing team a very robust and productive platform for spearheading our marketing activities using the modern digital marketing strategies so as to be guaranteed of better results and better performance of our marketing.
Pros:
I like the pricing plan of Marketing 360. It offers a flexible and cost effective purchase plans where you can choose the one which works best for your needs. Also, it brings to your disposal very dedicated marketing success manager who helps you leverage the modern digital marketing strategies so as to help you achieve better results from your marketing. With features like Return On Investment (ROI), it makes it possible for you to make very informed decisions on where to put more emphasis on during marketing. It allows you to take your marketing activities to social media platforms which are commonly used meaning better chances of meeting potential leads and customers.
Cons:
Absolutely nothing. All its features are very useful and reliable.
Magdy
Marketing easily and quickly
Comments: A good and cheap platform that helps a lot in corporate marketing. It works very efficiently and is easy to use.
Pros:
A good platform that is suitable for small and emerging companies. They are well trained and study the market needs very efficiently. They have the ability to acquire new customers in large numbers and in a short time. They have good and responsive customer service. It is possible to create mailing lists that include very large numbers of contacts who are interested in our company's products.
Cons:
There are not many cons and may not exist. I am happy with my experience with Marketing 360. However, I hope that this platform will be developed further to accommodate the rapid market movement. I also wish to provide this platform in several languages to be easier to use in the world.
Giles
Marketing 360: One-Stop Marketing Solution
Comments: Marketing 360 is a robust marketing solution that can help businesses of all sizes. With its extensive range of features, businesses can reach and engage with their target audience. The platform's analytics and reporting capabilities provide insights that are essential for making informed decisions. With all marketing tools in one place, Marketing 360 is a practical solution for businesses seeking to grow their online presence.
Pros:
Marketing 360 offers a variety of marketing tools in a single platform. From website building and email campaigns to social media management and SEO, the software has something for everyone. Its reporting and analytics functions deliver valuable information for decision making.
Cons:
Getting started with the platform can be a challenge, as some features have a raised learning curve. Some users have reported navigation difficulties with the interface.
Géovanny
The complete solution for your digital marketing
Pros:
As a user of Marketing 360, I was impressed with the ease of use of the software. The interface is easy to navigate and the features are well organized. Website creation is especially easy with the customizable templates and drag and drop functionality. Lead tracking is also very useful, as you can easily track prospects through the sales cycle.Marketing 360 also offers a full range of social media tools, including post management, paid advertising, and monitoring mentions of your business. SEO is also easy to manage with features like keyword optimization and rankings tracking.
Cons:
It's important to note that Marketing 360's paid plans can be expensive, especially for small businesses with limited budgets. In addition, some advanced features may require the help of a marketing specialist to get the most out of them.Overall, I highly recommend Marketing 360 for businesses looking for a comprehensive solution for their online marketing. With comprehensive functionality and an easy-to-use interface, Marketing 360 is an excellent choice for growing your company's online presence.
Mory
Manage customers effectively
Comments: Really great software that suits my needs
Pros:
I really like the interface of the software, I adapted very easily to the features
Cons:
Like most of my software, I have not encountered any problems with its use
Yusuf
Marketing 360 review
Comments: Comprehensive reporting and analytics capabilities to monitor and measure campaign performance.Ability to integrate with existing systems and data sources.Affordable pricing options.
Pros:
Comprehensive suite of marketing tools, including SEO, web design, email marketing, social media, and website analytics.Quality customer service and support available 24/7/365.Easy to use dashboard and intuitive user interface.
Cons:
Limited customization options.Can be difficult to understand for new users.Occasional system outages.
Leif
IF YOU ARE THINKING ABOUT HIRING MARKETING360, YOU NEED TO READ THIS REVIEW
Pros:
There are only two pros: 1) First and foremost, my contract with Marketing360 is finally over. 2) I was forced to learn everything about sales and marketing that I was trying to delegate.
Cons:
Honestly, I didn't want to write this review. I tried to forget about it and just accept my poor decision, but I just can't. I've been done working with the company for nearly a month now and it still bothers me. Why? Well, I feel it's my public duty to save my fellow entrepreneurs from the jaws of deceit, empty promises, and weekends filled with bashing your head against your computer monitor. To be perfectly frank, you'd be better off lighting your money on fire than hiring Marketing360 - at least doing so would spare you months of frustration, anger, and disappointment. Hiring them was the worst decision I've ever made. Their sales guys were a bit pushy, but raised no red flags. The issues started after I signed my contract. They convinced me that my website needed to be redone, so we embarked on a 2-month search for fool's gold. Unfortunately, I didn't realize that their web designers build their customer's websites on the back of a clunky, archaic platform that they call "UXI." I have used Squarespace, Wix, Wordpress, Leadpages, and ClickFunnels, so I know a thing or two about website builders. UXI is unspeakably bad. And the worst thing is that they can literally hold your website hostage - should you decide to part ways with them - because they have total control over the backend. It took them over 2 months to "optimize my website for conversions" on UXI. I repeatedly requested access to the backend of this website during these 2 months and they told me that they couldn't allow me to do that because they were afraid that I would "break the site." Finally, my marketing executive relented and jokingly told me on a call that "if you break it, you bought it", referring to the complex UXi platform. She then conceded that their developers have trouble using it. Their developers!! Who in their right mind would want to run their business website on a custom platform that its developers have trouble using? At this point, I quickly learned how dreadful the whole platform was. Plus, the initial designs were complete garbage. I had to re-design my entire site myself using Wordpress and I did it over a weekend. It took me less than 48 hours to do the exact same thing that was taking them over 2 months! At every step in the design, the Marketing360 team pushed back on my requests for edits. To them, this was a get-in-and-out, cookie-cutter, copy-and-paste job, while to me, my website is the face of my awesome company - my livelihood - and I truly cared how it represented me and my brand. I wanted it to be welcoming and thoughtful, not a clunky, "conversion-optimized" mess. Things only went downhill from there. Response time was generally about a day, which - in many parts of the country - is longer than Amazon takes to deliver your order. Even worse, they take off weekends, so if something goes wrong with an ad over the weekend, you're screwed. This ruined many of my weekends. My marking executive did not deliver any ad mock-ups on time and she required so much hand-holding that I eventually just spoon fed her all of the ad copy, audience targeting segmentation, and literally everything else. Just to be clear, I want to say that again...I quickly realized that the only way I could contain my losses in this terrible business relationship was to do all of the ads myself. I made ALL the landing pages, ALL of the copy, ALL of the ad images, created ALL the audiences, EVERYTHING! I had to even teach myself how to do Facebook retargeting, which was the major reason I hired them in the first place. They require you to sign a 6-month contract and if you decide that you want out, they'll charge you an early termination fee. So, I just kept paying them to spend my money. Marketing360 basically just worked as my Facebook ad bank, boosting my ads with the money that I gave them. Except this bank charges you thousands of dollars to help you waste your money. As a 25-year-old who supports his "side hustle" business by working full time as an engineer, this essentially meant that I was just burning through my savings. Shortly thereafter, my marketing executive sent me an email to tell me that she was leaving the company. I don't know if she quit or was fired, but I can't say I was surprised. My new marketing executive began working with me 2 weeks before a huge product launch that I had been working on for months. This was basically a make-or-break product launch for my business that was on life support. Ironically, my useless marketing budget was to blame. My new marketing executive was far better (hence the 2 stars), but the rocky relationship and abysmal results continued. On January 23rd, 2018, I asked for a refund of all the unused ad credits that I hadn't spent. In my contract, I was required to pay per month, of which went to ad credits. Little did I know that they actually skim off a percentage of all the ad credits spend to manage the ads. Something that was not spelled out in the contract. When I asked to just take my unspent marketing budget and walk away, his management flatly declined despite us being outside of the 6-month contract window. Their reason?? They said that they "want the opportunity to win my business back." I told them that there was nothing they could do to mend the relationship, and they still declined. I even offered to pay them their "ad premium" (the percentage of money that they scrape off the top of every marketing dollar they spend for you - this was NOT mentioned at all in the contract by the way) on all but they still refused. I had to spend on underperforming ads just to burn through my money because the alternative was them simply keeping it. And I say "underperforming ads" because I launched the EXACT SAME ADS (same images, videos, copy, targeting) and mine consistently had a 1,000% to 3,000% higher conversion. I showed them data from multiple ads proving this and they gave me the runaround every time. Unbelievable. The icing on the cake was spending of my "creative hour credits" to one of their video editors for a 20-second promo clip and they sent me an unfinished version and told me that they burned through all the credits. They said I would have to pay them /hour to finish it. This doesn't make any sense because I provided all of the footage and told them precisely how I wanted it to be edited. Another thing that I ended up doing myself in a few hours. If you scroll down to reviews left in August, you will see that I left a positive review. Well, I wish I could delete it, but I can't. The reason I left this review is that they hounded me for a review from week 1. After a handful of email requests to leave a review in the first month, I begrudgingly did because I didn't want to damage our already fragile relationship. If you scroll down, you will see that there are NUMEROUS 1-star reviews, but for some reason, those reviews don't get factored into their perfect "5-star" score. The only thing worse than the I wasted on this company was the stress and aggravation that plagued me on a daily basis. Once famously quipped that building a company is like "eating glass and staring into the abyss" - well obviously Elon has never hired Marketing360, because his entrepreneurial experience would have been worse. One final point that you need to embrace: sales and marketing is THE MOST IMPORTANT part of your business. I wish businesses succeeded or failed by the quality of their product and service alone, but unfortunately, that's not the case. For the good of your business, you MUST NOT delegate your sales and marketing. If you are in the early stages of your business, this is even more important. You need to know that not all 20-somethings with an iPhone and 1,000 followers on Instagram know how to market in the digital world. If you can't market your business and sell your vision, don't expect someone to be able to do it for you. If you know how to log into Facebook, then you can figure out how to make your own ads. I taught myself in the past 6 months and I've gotten pretty good. Over the course of 8 months, Marketing360 did not help me to make a single sale. I spent working with Marketing360 with nothing to show for it. I messed up, but you don't have to. Please do your homework and think long and hard about this decision. I wish you all the best in your entrepreneurial endeavors.
Tyler
Don't Trust Them
Comments: Overall do not trust this company. You can say they don't know what they are doing when it comes to ads. They screwed me over on their sales pitch and nothing they said they would do to my website was carried over into their work. Plugins were deactivated and deleted from my website when we were done.
Pros:
Prior to signing up with this company their sales team was contacting me almost everyday with their pressure sales tactics. "What's taking you so long to finish what you're doing with your website". So many statements like that which then lead them to say they could do what was needed. Which they didn't. There wasn't one good thing about this company. Ads were late, not promoted, graphic design was poor quality and no imagination.
Cons:
We planned on launching the first ads campaign on Black Friday and they missed the launch. Their excuse was they were snowboarding. They didn't think it was a big deal and brushed it off. I signed up with them because their sales department said they could help me with my website. I needed video integration, stats and a email pop up. They were confident prior to signing their contract that they could do it until after I paid them. Prior to signing their contract I ran my own ads for 3 weeks on Google and I brought 30,000 visitors to my website with a average stay of 5 minutes. In their 4.5 months of ads they brought a total of 3,500 visitors with a average stay of .5 seconds. Nothing they said in the beginning was carried over into their advertising strategies. Zero remarketing was done the majority of the money spent was on Facebook. When you sign up with them you basically pay for someone to take a image off Google and add caption to it. That is all they did. When I was done with their advertising I had a lot of plugins (wordpess) deactivated prior to them leaving my website. They were also following random people on Instagram.
Madwire Response
4 years ago
Hi Tyler, Thank you for providing your feedback. It disappoints us you feel this way and would like to address your concerns. We developed a marketing game plan for one of your two businesses, and we trusted the information you gave us was up-front and correct. Just before signing on, you made the decision to change which business you would be bringing on board with us but chose to utilize a marketing strategy developed for your other business. The planned Black Friday campaign was, in fact, ready to launch, pending your final approval. We made multiple attempts to reach you for final approval well in advance of Black Friday. However, you weren't able to respond to us until the Monday following Black Friday. It also seems that either your analytics are off, or you misrepresented your previous marketing strategy to our team. 30,000 visitors in three weeks via Google ads would indicate you spent more on ads in two days, before hiring us, than what you invested into your ads over the course of our four month (not 2+years) relationship. We agree that trust is important in a partnership, and we'd likely agree it must go both ways. We work hard for our clients. We're sure you do as well. We wish you the best moving forward.
Brian
Very robust platform
Comments: In May of 2016, we decided to work with Madwire's Marketing360 software/platform after both a bad previous experience with another company and some thorough internet research. As a niche business with very little experience and history managing any advertising/marketing campaigns, we had many questions regarding the software. Fortunately, we worked with Customer support representatives, who worked very hard to provide honest feedback and guidance on our campaign to start. Now that we have become familiar with the software, we really look forward to continue using the platform as we expand our business.
Pros:
The data delivered to users is both extremely relevant and timely The customer login/portal/dashboard is very user-friendly and easy to understand. As a caveat, I am from a younger generation that grew up using technology on a daily basis.
Cons:
-In the past, there were occasional reporting discrepancies when running daily reports for a given month and comparing the amounts to the same MTD reports over time (i.e. Daily ad spend / visits / conversions). However, when comparing daily reports for multiple months over time to MTD reports, the discrepancies were not a problem. Fortunately, this was a very MINOR technical issue that did not significantly impact our experience with the software. -Occasionally, we would receive "internal server error" messages when logging into the old portal during the evenings, which resulted in no data being visible. This does not appear to be an issue with the updated software.
Madwire Response
5 years ago
Brian, thank you for taking the time to provide your feedback. We're glad you've found the platform easy to navigate. Continue giving us your input and ideas. We're always improving our products and services. Thanks for your business!
Drew
Great software Great people
Comments: Great, Surprised by the team that is available with one phone call, email or text. When hiring Marketing 360 we had no idea of the literal team of 25+ people specifically assigned to our account. From basic social media stuff to 3D rendered product explainer videos they have the best in the business to tackle any task you throw at them.
Pros:
The best part about this software is the ongoing support you will get with the madwire team. Our assigned Marketing Executive provided insight for our campaigns and general direction of the business, constant trouble shooting and live support for our technical questions.
Cons:
There are no cons, we literally utilize everything.
Madwire Response
3 years ago
Thank you so much for the outstanding review Drew! We appreciate the fact that our people and software are exceeding your expectations. We work very hard to help small businesses like yours succeed. Not only will we continue to offer the superior service, but are continually working to make our software even more user friendly. Thanks again Drew!
Brad
Great Knowledgeable Team!
Comments:
Lets start with this, WOW. I'm extremely impressed with the most recent revisions to the website and the blog post! Very impressive how much It appears your team has learned about my industry and our company from simple notes found from our website. I went through and made tiny adjustments throughout the site but the snippets for google were perfect the blog post was very personal and I could go on and on I'm extremely happy with what had been done.
We took a video today but we are low on utility trailers and want to re film after our inventory arrives but this is to serve as a temporary and test video next one I'll have the creative team work magic on. Seriously get yourselves some good lunch or something LOL, let boss man know! As promised it is taking off and extremely excited for what else is to come in the future and what executives can work now they have a great website to send all of my leads to! Thanks again!!!
Pros:
Very Easy to use Great CRM, Great Marketing Dashboard.
Cons:
Little More Transparency would be nice is the dashboard.
Madwire Response
3 years ago
Thank you so much for the glowing review Brad! We feel in order to be fully integrated into your team we need to learn as much about your business as possible. Our primary focus is the growth of your business and for that we need to be able to communicate effectively with your audience. Our content marketing team is incredible at providing marketable content and blogs. You saying that our content made you "extremely happy" is a huge compliment and for that, we thank you. We are thrilled that you are seeing results already and can't wait to see even more growth from your business in the future. Thanks again Brad and thank you for choosing Marketing 360 to be part of your digital marketing strategy.
Verified Reviewer
You might as well burn your money! At least give it to a charity so you can feel better!
Comments:
After the sales guy signed me up and disappeared the issues started. 10/2017
* My business has been operating for 8 years. Around 95% of our business is via referral or email marketing, attending, industry events and good old fashion face time. I thought this would be a good way to increase leads and branding opportunities. I had completed some FB marketing previously with fair results.
On the sales call, they said they would build me a new website as the current one had some issues and could do with a refresh. That makes sense its 4 years old! All the content remains the same and they will incorporate it into a new site. So it's purely cosmetic!
Well, six months later they asked me to pick a template! We went back and forth for six months, changing staff and eventually they ask me to choose a template. I mean I could have done that from any number of sites, WordPress, theme forest back in November 2017. I could of built a wix
During this time they had already spent a considerable amount of my budget on....... its a good question as we were not running ads as we did not have an optimized website but all the fuel was being spent!
So we finally get the website up and running and its ok at best as to design and updates.
So they build the ads and away they go and the fuel continues to be spent. All I get is that "we continue to tweak the ads we are seeing good traffic". Not a single actionable lead via email or phone in 6 months. Just junk and spam via email.
Pros:
I do not have any pro comments about my six month experience with Marketing 360
Cons:
It's a con! For the money I invested and not to get a single actionable lead via phone or email is mind-boggling. I would of been better off donating the money to a charity as at least it would of done some good in the world.
Madwire Response
4 years ago
Hello, we're sorry to hear this. We want to provide every client with real value. So thank you for the feedback. We'd like to speak with you, but no name or company information was provided. Please contact us so we have the opportunity to look into your account and help. You can call our front desk anytime during business hours and a receptionist will answer (we don't believe in phone trees).
Joshua
Consistent Results
Pros:
What brought me to Marketing 360 was a large number of features included with the software. Not only was having all of my marketing tools in one place convenient, but it also saved me money. The implementation team was great and exceeded my expectations by getting my website built faster than they said it would. I have done business with several marketing companies over my several years in business, and I will say that my ads with Marketing 360 have been the most successful. My representative is always working to optimize my marketing and has had my PPC campaign convert higher than previous representatives I have had in the past. Last week, my PPC conversion rate was at 42%! I would highly recommend Marketing 360 to anyone.
Cons:
I like to break my bills down to weekly intervals if possible. With Marketing 360, I can only pay bi-weekly. I would love to be able to pay my monthly invoice weekly.
Madwire Response
4 years ago
Thank you for the review Joshua! We are incredibly pleased that you are finding success with Marketing 360. We designed the platform to include everything that a small business owner would need and we are glad that you enjoy the software. We strive to only hire the best people in the industry and expect them to provide the finest customer service around. Thank you for the kind words Joshua, we are excited to see your success in the future and will keep working to help you succeed.
Hannah
Great software - Totally aware of our marketing spend and emails campaigns
Comments: This software and company has been great to work with. Our marketing exec, representative has helped our business to grow and he's taught us a lot about marketing in the process. I appreciate a company and exec that takes time to make sure we know what is going on, what is working well, and areas that the company can improve on.
Pros:
We utilize the email marketing software in a big way. We run automations for all of the products that we sell and the Marketing360 software allows easy tracking and great insight to reach our customers even better. I also like that I can see where every dollar is spent. I can see every ad, every keyword, every detail about our demographic that we're targeting... very helpful and transparent.
Cons:
It can be a little glitchy... like the numbers are sometimes off or it will say that it is signing everyone up for every email list in the CRM portion but then automatically unsubscribes them. This hasn't affected anything negatively, but it is a little confusing sometimes.

Joanna
This is how digital marketing should be!
Comments: I have recommended marketing 360 to a number of clients. I like that the team is responsive to all requests, I like that the CRM is very easy to use and that the emails can be automated based on various selections. It is a great platform for digital marketing for any sized business.
Pros:
I like that I can see very clearly what the cost of each component of the digital program is. The CRM is very easy to use and allows us to maximize each lead.
Cons:
I wish there were some additional automations available.
Madwire Response
5 years ago
Hi Joanna! I really appreciate you taking the time to leave us such a great review. When we first went about building the Marketing 360® platform it was really important to us to make sure that not only was every aspect of your digital marketing visible, but that it was also actionable. I love to hear that you're using the CRM as well, as that is a huge opportunity many business owners miss out on. What sort of additional automations would you like to see in future iterations? We're always looking for feedback on new features and functionality we can add. Your Marketing Executive, Joey, would be happy to pass those requests on to our R&D team for review. Thanks again! It's been a pleasure working with you and I know we'll be great partners for years to come. :)
Stephen
Total commitment to customer service
Comments: Marketing 360 has been my web designer and marketing company for the past 4 years, back when they were Chiro360 and only marketed to chiropractors. I wanted a website and I wanted to enter the world of internet marketing and didn't have a clue how to do either one. I found the people I worked with to be not only totally competent, but dedicated and personable. They held this novice's hand through the entire process and not once was I made to feel incompetent. I felt that they had my best interests in mind and that their focus was not just Chiro360's bottom line . They wanted me to succeed and were always available to me for any questions that I might have. They supported me writing my website and helped me learn how to edit it. They have helped me shape my internet presence to become the #1 chiropractor where I practice. I have always appreciated how available they always are to me given that I am someone with a lot of questions. They are clearly customer-centric. I like how the UXI editing suite is user friendly and simple to use. I feel totally supported in my relationship with Marketing 360. I would do it all over again with them in a heartbeat. When a national organization that I am the President of was created, I did not give a single thought to having anyone else design and create the website. That recent process was more intensive than the design of my business website 4 years ago, and again, everyone who worked on the project was knowledgeable, friendly, helpful, and totally supportive of my satisfaction. I have not hesitated to recommend Marketing 360 to others. Those who have used them at my recommendation have had the same supportive and satisfying experience that I have. I can't say enough good things about Marketing 360. When something works, I am happy about it. Marketing 360 has worked for me and continues to do so.
Madwire Response
7 years ago
Stephen what an amazing testimony. We appreciate the support over the past 4 years. You have been along for an unbelievable journey and helped us shape our world class marketing software into what it is today. We truly value you and your business and look forward to many more years of success. Thank you.
Heather
Fantastic product and customer service!
Comments:
My overall experience with the product and customer service has been exceptional. I was very nervous about learning a new system but I knew I needed a program like this in order to grow and to be able to communicate with my clients and potential clients in the most professional way possible. I love the templates that are available, the training tutorials, the options for sending to different groups, the ability to set up campaigns and automated communication, and the freedom to use it in the way that best suits my business and needs. I've just touched the surface of what's available to me and I look forward to tapping into all of the features that Marketing 360 has to offer.
What I've loved as much or more, is the customer service from the staff. They have been SO professional in their communication with me and their follow up to make sure I am using the features in the best way possible. They are there to answer my questions, as silly as they may be, and they do it with a smile and friendly voice. All of the people I have spoken to or emailed with have been very knowlegeable and timely in their responses. They have given me great ideas on how I can better market my company.
I've also referred a friend to Marketing 360 and she has had the same experience. She's loving the product and has told me how much she loves working with the staff.
I really can't recommend it enough. If you're looking for a way to take your business up a notch, look no further.
Pros:
There are several things that I'm loving about this software. I started using it about 6 months ago and I have found it to be very user friendly and intuitive. I've used programs similar in function to this before but this one is the most comprehensive and easy to use. They have also done a great job of offering tutorial videos that have been very helpful! I love all of features it offers for sorting and filtering. I can send communication to my clients and mailing list in just a few easy steps.
Cons:
Hmmm, I can't think of anything I don't like about it. I'm loving this tool for my company.
JOE
Right decision
Comments: Great experience so far
Pros:
I can’t speak highly enough about the experience that I have had with Madwire. The constant support from them and there whole team has been outstanding. Madwire is constantly showing me that they are working for me, and that our money isn’t going to waste. They make sure that I know that I’m a priority, and has great support to our success. Thanks Madwire.
Cons:
Expensive, you have to pay if you want to play. If you want great results.
Madwire Response
4 years ago
Thank you so much Joe! True to our goals we work hard for small businesses like yours. Providing you with at great value so you can turn around and reinvest in the company is the greatest measure of success. We are grateful you are on board and can't wait to see what the future holds. Thanks again Joe, we appreciate you!
Verified Reviewer
Not a website company
Comments: Awful! Unbelievably awful!
Pros:
Nothing, I personally worked with each of the individuals assigned to my account to get my website to look and do what I wanted. What they tell you when they are selling you is that your site can be customized to look exactly the way you want it to, as long as you sign up for the premium package. Thank you very much! NO they do NOT. Marketing and Sales and Production are NOT on the same page. What they create for you, what you are sold, how you are communicated with (not at all) and their internal communication is non-existent. Seriously, going with this company has been one of the WORST experiences in my practice life.
Cons:
Being SOLD something they do not provide at the higher price point and being told that they could do it in the next couple of days and then months later it still had not happened, I had already been shuffled through 5 people and still did not have a functional website, it had broken links and was missing pictures where they should have been. And of course, when I fired them for NOT providing the level of service I was sold, they are still hounding me for more!
Madwire Response
5 years ago
Hi, Thank you for the feedback. A member of our management team would love the opportunity to speak with you a little more about your experience. We'd like to understand which team you were working with, so we can look into the specifics on the project and address any issues. Here's our main line: 888-872-3734 Thanks again.

Brian
Excellent experience with Marketing 360 and Julian J.
Pros:
We have been a customer of Marketing 360 for close to 2 years now and have nothing but good things to say about them. Our rep, is absolutely fantastic and we are lucky to have him supporting our account. It would cost us exponentially more to hire someone as talented to run our SEO/PPC campaigns on our own. The constant attention and communication we receive from rep and his team on an almost daily basis is unheard of in the SEO/PPC world where most companies are just out to scam businesses like ours (which we experienced first-hand with our previous provider). We have seen our business grow over 40% year-over-year since working with the folks at Marketing 360. If you are looking for the best, these guys are IT!
Madwire Response
5 years ago
Brian, what great feedback! Thank you for sharing. Our team enjoys working with your company and looks forward to working together for years to come.
Verified Reviewer
Not bad, but you can do better
Comments: It's expensive, didn't integrate with gmail, doesn't allow for many outside connections to other apps and software you use. It's very much "all of it or none of it" in terms of design and doesn't allow you to piecemeal useful parts with other softwares you use.
Pros:
The interface is nice and attractive, and navigation is easy. It's easy to find what you're looking for.
Cons:
SMS does not include two-way texting like other SMS platforms. Email marketing tagging and segmentation is more difficult than it should be. The analytics is a joke - aggregate numbers with no segmentation make the platform analytically useless.