---
description: Get detailed information about CareSmartz360 usability, features, price, benefits and disadvantages from verified user experiences. Read reviews and discover similar tools on Capterra United Arab Emirates.
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title: CareSmartz360 Price, Reviews & Ratings - Capterra United Arab Emirates 2026
---

Breadcrumb: [Home](/) > [Home Care Software](/directory/30812/home-care/software) > [CareSmartz360](/software/147660/caresmartz360)

# CareSmartz360

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> AI-powered, enterprise-grade home care management platform built for Large and multi-location agencies to gain operational excellence.
> 
> Verdict: Rated **4.8/5** by 181 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Who Uses CareSmartz360?

Home Care, Enterprise Home Care Agencies, Private Duty Home Care Agencies, Home Care Franchisors, Independent Home Care Agencies, Multi-Location Home Care Agencies, Large non-medical homecare agencies

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.8/5** | 181 Reviews |
| Ease of Use | 4.6/5 | Based on overall reviews |
| Customer Support Software | 4.8/5 | Based on overall reviews |
| Value for Money | 4.8/5 | Based on overall reviews |
| Features | 4.6/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: CareSmartz
- **Location**: Rochester, US
- **Founded**: 2016

## Commercial Context

- **Starting Price**: $10.00
- **Pricing model**: Other
- **Pricing Details**: CareSmartz360 offers affordable and flexible pricing tailored for agencies of all sizes. Our transparent plans come with no hidden fees. Plus, enjoy zero-cost implementation and dedicated support—empowering your agency to grow efficiently while keeping costs under control.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: Chinese, English, French, Korean, Russian, Spanish, Vietnamese
- **Available Countries**: Bermuda, Canada, Cayman Islands, Puerto Rico, United States

## Features

- Billing & Invoicing
- Calendar Management
- Care Plan Management
- Claims Management Software
- Client Management
- Compliance Management
- Employee Management
- Mobile Access
- Patient Intake
- Patient Records Management
- Quality Assurance
- Scheduling Software

## Integrations (13 total)

- ADP Workforce Now
- Availity
- Checkr
- GrexproERP
- HHAeXchange
- Home Care Pulse | Experience Management
- Inovalon Provider Cloud
- Paychex Flex
- QuickBooks Online Advanced
- Tellus
- Viventium Software
- Waystar
- dotnet Report

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base Software
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Home Care Software](https://www.capterra.ae/directory/30812/home-care/software)

## Related Categories

- [Home Care Software](https://www.capterra.ae/directory/30812/home-care/software)
- [Home Health Care Software](https://www.capterra.ae/directory/10036/home-health-care/software)
- [Hospice Software](https://www.capterra.ae/directory/31011/hospice/software)

## Alternatives

1. [GEOH](https://www.capterra.ae/software/207985/geoh) — 4.9/5 (148 reviews)
2. [eRSP](https://www.capterra.ae/software/129443/ersp) — 4.2/5 (99 reviews)
3. [AxisCare](https://www.capterra.ae/software/135068/non-medical-homecare-scheduling) — 4.6/5 (729 reviews)
4. [ShiftCare](https://www.capterra.ae/software/1016141/shiftcare) — 4.6/5 (144 reviews)
5. [InMyTeam](https://www.capterra.ae/software/215860/inmyteam) — 4.6/5 (85 reviews)

## Reviews

### "Making Life Easier" — 4.0/5

> **Sheila** | *27 March 2025* | Hospital & Health Care | Recommendation rating: 10.0/10
> 
> **Pros**: Having client management/scheduling and caregiver stuff all in one place has made life easier.
> 
> **Cons**: When you need to add a reoccurring charge to a client invoice such as an admin fee. The system sends the client 2 invoices, one for hours the client has service and one for the admin fee. Not client friendly.
> 
> Over all it has bee what we needed for this point in our business. It was easy to get started and now with FIN easier for me to get issues handled. I can get the answer to my question and not have wait on anyone to get back to me.

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### "Essential for Home Care Providers" — 5.0/5

> **Kendall** | *1 October 2024* | Hospital & Health Care | Recommendation rating: 10.0/10
> 
> **Pros**: In Home Care, scheduling dozens of Caregivers to work with dozens of Clients can become a nightmare.  Caresmartz360 does what we need to get the job done professionally and without errors.
> 
> **Cons**: Like any software, lack of connectivity can wreak havoc, but they have options for dealing with that too.
> 
> Onboarding was easy, training was enjoyable, and the staff seems knowledgeable about the product and attentive to client needs, so after more than 2 years, we're very happy with Caresmartz360.

-----

### "Caresmartz" — 5.0/5

> **Baker** | *19 March 2025* | Hospital & Health Care | Recommendation rating: 7.0/10
> 
> **Pros**: Very nice to use when you first start a small homecare business. Very user friendly
> 
> **Cons**: Only had basic features and as we grew it became more complicated for scheduling clients and staff
> 
> overall it was great. There was great customer service

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### "CEO & Founder" — 5.0/5

> **Marcus** | *19 November 2025* | Health, Wellness & Fitness | Recommendation rating: 10.0/10
> 
> **Pros**: The scheduling system is hands-down the best feature – it’s a total game-changer. No more scheduling conflicts, last-minute scrambles, or missed shifts. Everything from caregiver availability to client preferences is handled seamlessly in one place. Pair that with how smoothly it manages staff profiles, client records, billing, and compliance, and it feels like we finally have full control of the agency without the usual chaos.
> 
> **Cons**: Honestly, there’s very little to complain about. If I had to pick something, it would be the initial learning curve when we first onboarded – there are so many powerful features that it took a couple of weeks for the team to feel 100% confident. But their fantastic support team held our hand through every step, so even that turned into a positive.
> 
> Outstanding. CareSmartz360 has completely transformed our agency. It streamlined every part of our operations – staff management, client care, scheduling, and billing – and saved us countless hours every week. The platform is intuitive, constantly improving, and the customer service is genuinely the best we’ve ever experienced (fast, friendly, and they actually solve problems on the first call). We love it and recommend it to every home care owner we know\!

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### "Great Software With Excellent Support" — 5.0/5

> **Mariah** | *25 November 2025* | Health, Wellness & Fitness | Recommendation rating: 8.0/10
> 
> **Pros**: The platform is extremely comprehensive—scheduling, billing, EVV, caregiver management, and reporting all work seamlessly together. The interface is user-friendly, and the customer support team is outstanding. They respond quickly, provide clear guidance, and genuinely care about solving issues. Frequent updates show they’re constantly improving the software.
> 
> **Cons**: There’s a slight learning curve at the beginning due to the number of features. Some advanced reports can take time to customize, but once set up, they work smoothly. I’d also like to see even more mobile app enhancements for caregivers.
> 
> Overall, it has significantly streamlined our agency’s operations. Tasks that used to take hours—like scheduling and billing—now take minutes. Our caregivers find it much easier to clock in/out, and administrators appreciate how organized everything is. CareSmartz360 has truly helped us improve efficiency, compliance, and communication across the board.

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## Links

- [View on Capterra](https://www.capterra.ae/software/147660/caresmartz360)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/233554/CareSmartz360/> |
| en-AE | <https://www.capterra.ae/software/147660/caresmartz360> |
| en-AU | <https://www.capterra.com.au/software/147660/caresmartz360> |
| en-CA | <https://www.capterra.ca/software/147660/caresmartz360> |
| en-GB | <https://www.capterra.co.uk/software/147660/caresmartz360> |
| en-IE | <https://www.capterra.ie/software/147660/caresmartz360> |
| en-IL | <https://www.capterra.co.il/software/147660/caresmartz360> |
| en-IN | <https://www.capterra.in/software/147660/caresmartz360> |
| en-NZ | <https://www.capterra.co.nz/software/147660/caresmartz360> |
| en-SG | <https://www.capterra.com.sg/software/147660/caresmartz360> |
| en-ZA | <https://www.capterra.co.za/software/147660/caresmartz360> |
| fr | <https://www.capterra.fr/software/147660/caresmartz360> |
| fr-BE | <https://fr.capterra.be/software/147660/caresmartz360> |
| fr-CA | <https://fr.capterra.ca/software/147660/caresmartz360> |
| fr-LU | <https://www.capterra.lu/software/147660/caresmartz360> |

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