--- description: Get detailed information about CrashPlan usability, features, price, benefits and disadvantages from verified user experiences. Read reviews and discover similar tools on Capterra United Arab Emirates. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: CrashPlan Price, Reviews & Ratings - Capterra United Arab Emirates 2026 --- Breadcrumb: [Home](/) > [Business Continuity Software](/directory/30206/business-continuity/software) > [CrashPlan](/software/145112/crashplan) # CrashPlan Canonical: https://www.capterra.ae/software/145112/crashplan Page: 1 / 11\ Next: [Next page](https://www.capterra.ae/software/145112/crashplan?page=2) > CrashPlan provides secure cloud backup for endpoints, servers \& Microsoft 365, ensuring fast recovery \& protection from data loss. > > Verdict: Rated **4.4/5** by 249 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses CrashPlan? CrashPlan serves SMBs and enterprises seeking reliable endpoint, server, Google workspace and Microsoft 365 backup to safeguard data, ensure compliance, and enable fast recovery. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.4/5** | 249 Reviews | | Ease of Use | 4.4/5 | Based on overall reviews | | Customer Support Software | 4.4/5 | Based on overall reviews | | Value for Money | 4.3/5 | Based on overall reviews | | Features | 4.3/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: CrashPlan - **Founded**: 2001 ## Commercial Context - **Starting Price**: $88.00 - **Pricing model**: Per User (Free Trial) - **Pricing Details**: $8 per month, per device - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop) - **Supported Languages**: Brazilian Portuguese, Chinese, Dutch, English, French, German, Italian, Japanese, Korean, Norwegian, Spanish, Swedish, Thai, Traditional Chinese - **Available Countries**: Australia, Canada, Germany, United Kingdom, United States ## Features - Access Controls/Permissions - Activity Tracking - Application Security - Automatic Backup - Backup Log - Backup Scheduling - Backup and Recovery - Cloud Backup - Compliance Management - Compression - Continuous Backup - Dashboard Software - Device Management - Disaster Recovery Software - Encryption Software - Incremental Backup - Intrusion Detection System - Patch Management Software - Remote Access/Control - Secure Data Storage - Self Service Portal - Threat Response - Vulnerability Scanning ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base Software - Phone Support - Chat ## Category - [Business Continuity Software](https://www.capterra.ae/directory/30206/business-continuity/software) ## Related Categories - [Business Continuity Software](https://www.capterra.ae/directory/30206/business-continuity/software) - [IT Management Software](https://www.capterra.ae/directory/10001/it-management/software) - [Network Security Software](https://www.capterra.ae/directory/30003/network-security/software) - [Endpoint Protection Software](https://www.capterra.ae/directory/30907/endpoint-protection/software) - [Backup Software](https://www.capterra.ae/directory/31076/backup/software) ## Alternatives 1. [NinjaOne](https://www.capterra.ae/software/165889/ninjaone) — 4.7/5 (282 reviews) 2. [Iru](https://www.capterra.ae/software/181954/Iru) — 4.9/5 (477 reviews) 3. [Action1](https://www.capterra.ae/software/180609/action1-rmm) — 4.9/5 (237 reviews) 4. [JumpCloud Directory Platform](https://www.capterra.ae/software/175092/jumpcloud-daas) — 4.6/5 (264 reviews) 5. [Malwarebytes for Business](https://www.capterra.ae/software/1029929/malwarebytes-for-business) — 4.7/5 (2512 reviews) ## Reviews ### "Not for business use" — 3.0/5 > **Caleb** | *16 May 2025* | Information Technology & Services | Recommendation rating: 0.0/10 > > **Pros**: Product went downhill a lot over the past years when they dropped support for server products. No longer viable for business use. > > **Cons**: Inability to backup servers after recent company changes, resulting in us having to find a new product. > > CrashPlan wasn't ever very reliable, but became unusable with changes their business made a few years ago, leaving us spending a lot of time and money to find a better solution. ----- ### "Most confusing software I have ever used." — 1.0/5 > **Barry** | *1 October 2024* | Construction Software | Recommendation rating: 0.0/10 > > **Pros**: The price and the features that the software claims to have are the only reason I was attracted to this software. > > **Cons**: Totally and completely confusing beyond use. I paid for CrashPlan Pro and was not able to install anything. I begged for help installing the product and got nothing. I signed up for a 14 day trial and when I went to "Change My Plan" hoping to cancel my subscription, the only option I was given was to upgrade to a more expensive plan. Then, waaaay down at the bottom of the page in very tiny print were the letters "need to cancel". I clicked it and was FORCED to select from a list of positive comments about the software before I could cancel. Make no mistake, this software is crap. > > Horrible. No support. No ability to install on my computer. Almost IMPOSSIBLE to cancel. Terribly confusing instructions. Nothing good at all. ----- ### "Good but limited" — 4.0/5 > **Joel** | *11 May 2025* | Computer & Network Security | Recommendation rating: 6.0/10 > > **Pros**: We used CrashPlan self hosted option which was nice to not have to pay for cloud storage. > > **Cons**: At the time there was limited options, could only back up file and folders. ----- ### "Crashplan deleting my data as there's no way to change my plan" — 1.0/5 > **Peter** | *4 November 2024* | Mechanical or Industrial Engineering | Recommendation rating: 0.0/10 > > **Pros**: I've used it for years and it was fine: but now... > > **Cons**: They asked me to update my payment method. I decided that the best option was to change my plan. You can't do that online, so I raised a ticket and sent multiple emails asking to update my plan. Nothing has happened other than a stream of emails saying my account will be deleted unless I update my payment method... Trapped by a simple admin problem that looks as tho I will lose all my data... > > Technically good, administratively a disaster. ----- ### "Has so much potential but is being held back" — 3.0/5 > **Benjamin** | *12 July 2018* | Recommendation rating: 7.0/10 > > **Pros**: The fact that the cost vs amount of storage you receive is incredible with Crash Plan. I have looked through so many providers for online backups and I don't believe anyone comes close to what is offered by this software. The fact that once you you install the program and sign in, the interface is very straight forward allowing you to select what on your computer you want to back up, all the way down to the entire contents of your C: drive is great and makes the product easy to use. Notifications are also a great feature to notify you if there was a problem during a backup. > > **Cons**: My major issues come down to resource usage and customer support. This software, even though it does fantastic things, is an absolute resource hog. In the past I have been able to run constant backups incrementally at 15 minute intervals without much slow down of my systems. Within the past year however, on a 16GB memory system, as soon as crash plan begins to backup my memory usage jumps from about 15% to over 50% until I stop the program completely. On windows server 2012, the same issue happens, whether Crash Plan is installed for every user, or just my admin account, the instantaneous system slow down is there to where everyone on the system is effected. My two attempts at contacting support about the issue resulted in almost a 1 week wait time between calls/emails and the answer I ended up receiving was that they would no longer be supporting servers with the Crash Plan application. However present day their website still says it supports windows servers. The idea behind the program is amazing, I just wish the execution and support was more clear and helpful. > > Unlimited backup storage of my computer system with revision history ----- Page: 1 / 11\ Next: [Next page](https://www.capterra.ae/software/145112/crashplan?page=2) ## Links - [View on Capterra](https://www.capterra.ae/software/145112/crashplan) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data