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Dropbox Business Reviews

4.5 (21,617) Write a Review!

About Dropbox Business

Share a document. Collaborate and comment. Securely store files. Dropbox Business has everything you need for your digital workspace.

Learn more about Dropbox Business

Pros:

Dropbox is super convenient, offering a great mobile iOS app, integration into Microsoft Surface/tablet, and the standard desktop integration. We use Dropbox on both PC & Mac OS seamlessly.

Cons:

I suspect that it could be vulnerable to malware if anyone on the team uploads an infected file.

Dropbox Business ratings

Average score

Ease of Use
4.5
Customer Service
4.3
Features
4.4
Value for Money
4.3

Likelihood to recommend

8.5/10

Dropbox Business has an overall rating of 4.5 out 5 stars based on 21,617 user reviews on Capterra.

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Sarah
Sarah
Media Director in US
Verified LinkedIn User
Marketing & Advertising, 2–10 Employees
Used the Software for: 1+ year
Reviewer Source

Alternatives Considered:

Dropbox Business for Small Teams

5.0 4 years ago

Comments: Our team uses Dropbox Business every day and we organize it by our projects which makes finding documents and assets very efficient. We love the ability to instantly add a shared Dropbox folder from a client directly into our Dropbox dashboard in a matter of seconds. It's one of the most useful features. The history and version control is also really useful to ensure we're using the latest files.

Pros:

This cloud-based storage tool has been incredibly effective, especially now that our team is working remotely due to COVID-19. We are able to organize our documents very efficiently using the tools instead of having to use an internal server. It's game-changing to be able to access documents, photos, and videos from any computer without having to use a clunky VPN login.

Cons:

I wish the thumbnails were larger when previewing photos and sometimes when you hit the back button, it takes you to the home page instead of the last page of you breadcrumb trail but the ease of use makes it worthwhile, once you get used to it.

Habibah
Habibah
Information Technology Support Assistant in Malaysia
Verified LinkedIn User
Telecommunications, 1,001–5,000 Employees
Used the Software for: 2+ years
Reviewer Source

Great quality for a cloud storage software

4.0 3 years ago

Comments: In our office, I use Dropbox Business to keep all of our documents in one location for our entire team. It's instrumental because we have records shared around the organization and files that are only used by my team. It's effortless to make a folder, upload it, and share it with others. It's also much more stable than other platforms when it comes to keeping track of sensitive data.

Pros:

I like that it is straightforward to build a folder and share it with multiple people at once. It's also convenient to have all this set up from my own Control Panel files on my phone, so I can simply drag and drop files from my stored folders and transfer them into a Dropbox database. My organization is now using Dropbox, and the business account provides us with enough storage to hold all of our documents in one safe location.

Cons:

It's not as complicated as Google Drive or any other online storage systems, but Dropbox Business doesn't have any of the same functionality, but it gets the job done. When there are so many people sharing stuff across channels, it becomes cluttered.

Taylor
Marketing in US
Health, Wellness & Fitness, 11–50 Employees
Used the Software for: 1+ year
Reviewer Source

Great for Working in Groups

5.0 last month New

Comments: My experience with Dropbox Business was great. We used it at work to easily share photos, videos, and files within our group & organize them by project.

Pros:

It is an easy way to share photos & files with others.

Cons:

There’s nothing about Dropbox Business that I didn’t like.

Laura
Video Editor in US
Media Production, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

Still A Clunky Product After 5+ Years of Use

3.0 3 years ago

Comments: Dropbox Business has, for the most part, been our media company's go-to file storage and sharing application since we began primarily working from home a little over a year ago. But after 5+ years of consistent use, I can't say I've noticed a significant improvement in the software's usability. We still seem to experience the same issues we did when we first began using the software. We've been on the lookout for a software to switch to for some time, and may just officially make the move to Frame.io some time in the near future.

Pros:

In terms of basic file sharing (documents, videos, or audio files), Dropbox Business gets the job done. There are some basic features available which allow you to customize the files you've shared (you can set files to be non-downloadable, password protect them, or even set the shared link to expire after a certain date). One of the features we've found the most useful as a media company is the ability to send out a File Request. This is a feature that allows you to create an upload link that can be shared out to as many people as you need. Once members of that group have uploaded files to your Dropbox using the link, the files will appear on your Dropbox, in a folder that you've preconfigured to be associated with that file request. Users cannot see what exists on your Dropbox on their side, but you're able to secure the files you need. While there are some helpful, advanced features, all in all I would say Dropbox Business will probably work just fine for your purposes if you aren't too concerned about having a bunch of fancy features.

Cons:

I seem to constantly run into strange issues when using Dropbox. For example, although you are able to see all of the files that you've recently deleted in the Trash, you are not able to search the Trash. You can only perform a search for files that are still technically "live" on your Dropbox account. So if you need a file you think you've deleted, you have to scroll through the Trash and search for it yourself. I would think that regardless of what exactly you or your company is using Dropbox for, a search bar feature for the Trash would be useful, and would save you a ton of time. Additionally, more often than not, the progress bar on the bottom of the browser might say a file has completed uploading, but the file won't display on the screen. A refresh seems to do the trick, but this is a longstanding issue we've run into, and contributes to my overall perception of Dropbox as a "clunky," outdated software.

Mahamudul
Director in US
Research, 51–200 Employees
Used the Software for: 1-5 months
Reviewer Source

For the project director, managing research projects is incredibly convenient and secure with it.

5.0 2 months ago

Comments: In addition, it makes version control possible, which makes it possible to monitor modifications and access previous iterations of documents. This is a crucial feature for managing research-derived data.

Pros:

In addition to facilitating simple access, Dropbox Business offers ample cloud storage to manage all of the project's research data and documents. To promote teamwork, the tool enables real-time file editing and collaboration with shared folders. Via file encryption and two-factor authentication, the platform offers the highest level of security for confidential research data. To further improve productivity, Dropbox Business integrates with various platforms and tools.

Cons:

Limited functionality when offline, which may present a challenge in places with spotty internet service. Even with lots of storage, there might be restrictions depending on the subscription plan, which could mean making extra purchases.

Jeb
Jeb
Owner in US
Verified LinkedIn User
Construction Software, 2–10 Employees
Used the Software for: 1+ year
Reviewer Source

Dropbox is Essential to our Business

5.0 7 months ago

Comments: Overall we like Dropbox a LOT and use it every day. If I had the option I'd go back in time and have started using it earlier.

Pros:

Dropbox for business is one of the most essential business services we use. To be honest we used the free version for many years, then upgraded several times until we got to where we are now. We are willing to pay for the cloud storage because it secures our data off site and allows us to access it out of the office. That doesn't seem like a big deal today but it wasn't always as easy as it is now. We basically use it as a file cabinet and keep about half our active files in it and use it as an archive for all our old files. It's accessed every single day and at this point we couldn't live without it. I highly recommend Dropbox for Businesses.

Cons:

One of the main cons is that we are not able to have multiple people working on the same document at the same time like Google Drive. So we have pivoted and keep more of our PDF's and non living files in Dropbox.

Adam
Graphic Designer in UK
Marketing & Advertising, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

Online File storage

5.0 9 months ago

Comments: using it every day to store my design files makes it quick and easy and then I can access them from other locations if. i need to.

Pros:

ease of deployment and the fact you can lock individuals out of sections/ files with access rights

Cons:

cost per user is quite high, would like to see other package options for users and or storage cases - the tear storage is ok but does jump - a middle ground in both cost and storage would be good

Rita
Paralegal in US
Legal Services, 2–10 Employees
Used the Software for: 1+ year
Reviewer Source

Daily life with dropbox

5.0 last month New

Comments: Overall it keeps our office organized and streamlined.

Pros:

The ability to see activity from other users as what is being added or created.

Cons:

Unfortunately, I can't create docs on Dropbox

Kimberly
Personal Trainer in US
Health, Wellness & Fitness, Self Employed
Used the Software for: Free Trial
Reviewer Source

Children's Book Complete!

4.0 last month New

Comments: I was writing and illustrating a children's book, and my friend was helping me format it to be self-published. He had a Mac, i had a Windows computer, so Dropbox really helped us with this!

Pros:

Dropbox was great for writing a children's book

Cons:

Being not so tech-savvy, i could not figure out how to use this in the beginning

Cassaundra
Medical Billing Manager in US
Health, Wellness & Fitness, 11–50 Employees
Used the Software for: Free Trial
Reviewer Source
Source: SoftwareAdvice

Easy use of Dropbox

4.0 2 months ago New

Pros:

User Friendly, Sharing documents makes business easier for our team.

Cons:

The setup process was kinda slow for us. Due to other users not understanding how to access.

Verified Reviewer
Verified LinkedIn User
Real Estate, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

good product but needs improvement

4.0 5 years ago

Comments: Still better than not having a shared server at all. Has a large amount of space offered so we don't have to worry about losing files. Licenses and teams are also easy to manage.

Pros:

The ability to access files anytime, anywhere, especially from a mobile device. Intuitive and always evolving to be better. It's also widely known so most people don't need much training on it.

Cons:

Lack of customer support - they just refer you to guides and FAQs. We also received no help in our initial setup and after having the software for a while, there are countless things we could have done better to share and organize our folders. Glitchy sometimes - on multiple occasions I had to completely uninstall and reinstall the desktop app to make it work Files are not collaborative enough. At this point, you'd imagine Dropbox would work like google sheets where you and someone else can edit the same document at the same time. But instead, you have to deal with conflicted duplicate files. Billing could be explained better. We have multiple entities in our business and need to split our bill regularly but dropbox doesn't make it easy to code specific users or licenses to specific entities under the overarching business account

SARA
Professional Musician in US
Music, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

Dropbox Allows Musicians to Share and Protect Files

4.0 5 years ago

Comments: Dropbox solves sharing obstacles, as I can directly share songs and ideas immediately after I upload them. This makes working together possible even if we are not in the same room together. We can freely send ideas back and forth instantly and with ease. Dropbox offers a large amount of storage which is very useful when working with large media files. I know that my files are safe and will remain where I store them no matter what files I may lose on my personal computer. Dropbox has saved me from losing hours of work by safely storing my songs and music ideas.

Pros:

Dropbox is a web based service that gives you a free space with an option of additional storage for a reasonable monthly fee. As a musician, it is essential to protect and share your music. I am able to upload files onto my Dropbox storage and send direct access to anyone I choose from all over the globe. Media files are typically large, so there is a huge benefit to have the ability to purchase additional data at any time. I feel safe knowing that my files are protected in the Dropbox cloud, especially in the event of a computer or program crash.

Cons:

The Dropbox file compression will degrade the media quality to a noticeable extent when clicking a direct play link. The compression isnt as noticeable on downloaded media files.

Kerry
Office Assistant in US
Financial Services Software, 2–10 Employees
Used the Software for: 1+ year
Reviewer Source

Alternatives Considered:

Dropbox Has Been A Life Saver

5.0 4 years ago

Comments: Dropbox has changed our office for the better! A little over a year ago, my boss came to me to start looking into cloud storage options. I did some research on storage space, price, security, etc... Dropbox was my top choice right away. In order to sell this migration opportunity to the rest of the office, I knew I had to make little to no changes to their daily routine, but also by proving it was worth the investment. I signed the office up for a free trial and imminently the team loved how easy the software is to use. Most members were comfortable to using the normal desktop file folders and with the capabilities of Dropbox, I was able to load the software right onto their device, only having to change which folder they needed to access. Dropbox has made it so convenient for the entire team to be able to work from wherever they please without causing any added stress. Dropbox was absolutely the best choice for our office!

Pros:

What I like most about Dropbox is that I can access files from anywhere at anytime. Before Dropbox, our staff could only access our files from within the the physical office, making it extremely hard to get any work done outside of the usual workday. Dropbox has allowed the ease of being able to work from home, especially during this pandemic. The only feature that I LOVE is the search option while using the browser version. This cuts down a project time immensely making it so easy to find the document I'm looking for with just a few key words.

Cons:

The one issue our office tends to run into is when the software creates a "conflicted-copy" when multiple user have made edits to the same document. We all access some large spreadsheets, and it is very frustrating when you go through and add various equations and update the grids, just to find out someone else has saved since you started making those changes. This is partly user error, of course, but the notifications are hard to pay attention to if you are so focused on the tasks you are trying to accomplish.

Alicia
Partner in US
Accounting Software, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

Dropbox is Secure and Affordable

4.0 4 years ago

Comments: Dropbox does what it is designed to do - securely store documents. I wish it offered encrypted email and better sharing features for my clients who don't have dropbox.

Pros:

Dropbox makes it easy to understand how to use the software, sync specific folders to your computer, perform Admin duties, use Paper, etc.

Cons:

I believe Dropbox is secure. I've never had any issues, but Dropbox has a reputation of not being secure with several people I've worked with in the Accounting industry. I don't know where this reputation comes from, but it makes it difficult for me to share documents when my peers don't trust the software.

Allan
Research Officer in Ghana
International Affairs, 5,001–10,000 Employees
Used the Software for: 2+ years
Reviewer Source

File sharing and storage made easy

5.0 3 years ago

Comments: Dropbox gave us a lot of benefits that helped us with practical team collaboration. Especially when working with other field offices and their project teams. Operating from different time zones meant that live communications via email were quite ineffective. So the collaboration features and file sharing tools Dropbox offered us made our work a lot easier and more productive.

Pros:

With Dropbox’s real time sync and file sharing, we no longer relied on usb drives to share large files that wouldn’t easily attach as email attachments. This not only reduced the incidents of virus attacks and transmissions, it also allowed for proper management of access and better productivity. With great mobile access and sync across devices, that also meant that there was very little productivity lost from not being in the office or having your primary computer with you at all times.

Cons:

Storage size of 2 GB on the free account is quite limited. While we recommend Dropbox for most of the community cooperatives we work with, most of them cannot afford the paid subscriptions that offer sufficient storage .

Prathamesh
Prathamesh
Account manager IT implementation in US
Verified LinkedIn User
Retail, 1,001–5,000 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

Dropbox business a perfect solution for cloud based storage

5.0 3 years ago

Comments: The dropbox business is valuable tool if you are looking to enhance your internal capability of storing data on a third-party cloud. It has helped to operate data from outside source without worrying about data lose due to system collapse. The features are overwhelming and help users in seperate ways. The product stands out among other for delivering superior experience in data management.

Pros:

The security features are the best features for Dropbox business. You can make sure the file is well encrypted and can be shared through a secured channel like a link with others. The drag and drop function is effective when transferring large volume of documents to the cloud. Very easily accessible through remote locations and team collaboration features are easy to use. Version control by saving older version of file is a effective feature.

Cons:

Sync and integration issues require most attention from the customer support team. Syncing with local directory is always a problem as it becomes challenging to auto upload files to the system. Sharing file outside of the organization is troublesome as excess control becomes a big issue. Document searching is also another issue which is hard to address.

Faisal Faruque
Faisal Faruque
Digital Marketing Analyst in US
Verified LinkedIn User
Marketing & Advertising, 2–10 Employees
Used the Software for: 1+ year
Reviewer Source

Alternatives Considered:

The Best Tool For Content Collaboration!

5.0 3 years ago

Comments: I was a Dropbox Personal plan user for a long time. When I started my own company I immediately needed a file sharing and collaboration tool to use internally. Without any second thought, I chose Dropbox Business and I don't regret that decision. This meets all my needs and the most important thing is that Dropbox Business is quite inexpensive compared to other tools. Besides, the native software lets me manage my files from any device. Due to all of these reasons I always recommend Dropbox Business to other people.

Pros:

I consider this as the ultimate productivity tool and this is a must-have for any company out there. The thing I most love about this tool is its flexible storage plans. I can upgrade and downgrade my plans according to my need and believe me, it saves a lot of money which is very important for a startup. Also, the version history feature is a lifesaver for collaborative projects. Dropbox Business does really well in terms of organizing files and tagging them automatically. It saves additional time required to organize those files and overall increases productivity.

Cons:

There's nothing that I dislike about Dropbox Business for now. But I want to mention some points where the developers can bring some improvements. The commenting and notes feature should be more intuitive as well as user-friendly.

Tim
Design Director in Philippines
Architecture & Planning, 2–10 Employees
Used the Software for: 1+ year
Reviewer Source

Alternatives Considered:

Our center of truth

5.0 2 years ago

Comments: We really love using Dropbox. It's rolled out for our whole team and it has helped us get stuff done.

Pros:

I can't really pick between the fast sync and admin tools. Those were two of the features that made us select Dropbox for Business as our cloud drive.

Cons:

Frankly, I hope they had a version with less features that didn't need all the collaboration tools, just the sharing and sync. We do have team members who don't really need those, and it's too expensive for those who only use it to store files.

Gourav
team leader in India
Information Technology & Services, 11–50 Employees
Used the Software for: 6-12 months
Reviewer Source

Alternatives Considered:

Review Dropbox Business

5.0 2 years ago

Comments: Dropbox upholds Adobe Sign for marking advanced reports, yet you can do as such with next to no outsider combinations. HelloSign is Dropbox's answer for online endorsements, and it's accessible straightforwardly in the web interface. Just select a document, pick the mark fields and sign. Since HelloSign works inside Dropbox, your mark is naturally saved and synchronized.With HelloSign, it's not difficult to store and share documents that need a mark. You might in fact add various endorsers to a similar record. However, hellosign is certainly not a full component in Dropbox Business. With Dropbox Business, you can perform up to three marks every month. It's $15 each month for limitless access.

Pros:

When clients save a record straightforwardly to the cloud, they generally inquire as to whether 'I unintentionally lose or erase it'? The second a report is saved to Dropbox, it's supported. This not just gives inner serenity, it additionally saves potential equipment space. This is on the grounds that clients won't have to uphold the document on their own hard drive.With regards to recuperating a record, clients believe that a basic cycle should recover their information. Have confidence, Dropbox makes the method extremely simple. It requires definitely no specialized expertise or live help. All clients can reestablish the documents all alone with practically no assistance. This decreases IT inclusion for organizations also.

Cons:

For an organization, the greatest Dropbox concern is connected with the famous hackings of Dropbox. The kind of things organizations store on the cloud are typically the most probable thing focused on and took advantage of. Additionally, few out of every odd client at an association will do whatever it takes to safeguard their Dropbox account appropriately. Be it frail passwords or misusing of document stockpiling, everything necessary is one colleague to blunder for significant information to be uncovered.

Verified Reviewer
Verified LinkedIn User
Investment Management Software, 2–10 Employees
Used the Software for: 1+ year
Reviewer Source

Alternatives Considered:

Dropbox business medium bussines

3.0 7 months ago

Comments: I had really had a good experience as a personal user but in the company when I implemented it the cost was very high so I had to reduce the users who really had access and who needed their information at hand.

Pros:

I liked that we could store information from a computer and transfer it to a mobile phone without having to send emails and have the information from any computer linked to the user.

Cons:

the cost of this platform per user was very expensive and if the user really used it for storage it could be profitable but if not it was too expensive to be an information channel.

"Kennedy" Marie
Attorney in US
Verified LinkedIn User
Legal Services, Self Employed
Used the Software for: 2+ years
Reviewer Source
Source: GetApp

Alternatives Considered:

Best Document Management Software for Personal Use and Small Businesses

5.0 5 years ago

Comments: Overall, this is an excellent product. I can't imagine using anything else for my small law firm and for my own personal document management needs.

Pros:

There aren't many negative things to say about Dropbox. They dominate this corner of the market, and it shows. Businesses nowadays are all about integration and automation. Virtually all other noteworthy software integrates directly with Dropbox, making automation a breeze. Dropbox's integration with MS Office 365 Online now makes it possible to make edits to MS Word and Excel documents right from Dropbox. "Dropbox Transfer" allows you to share or transfer a large number of documents with others, right from Dropbox. And if you subscribe to the "Professional" level, you can "rewind" changes and deletions to folders and documents for 180 days.

Cons:

Not really a Con, just wishful thinking on my part: Dropbox integrates with Adobe Sign, which is great. However, right now, there is no integration to Adobe Document Cloud, which would allow a user to do more with PDFs right from Dropbox. But it looks like they are headed in that direction soon. Also, I'm not crazy about the "per user" pricing structure, but that is how most services charge nowadays. I do wish that the "rewind" feature was available for the Business and Enterprise levels.

Chad
Chad
Front-End Developer in US
Verified LinkedIn User
Internet, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

Still the easiest way to implement cloud storage

4.0 6 years ago

Comments: Dropbox is one of the best cloud sync storage providers. Google Drive is a big contender and has been steadily improving, but Drive is trying to land a solid service while Dropbox's desktop sync software still shines.

Pros:

My biggest advocation for Dropbox is how it integrates cloud backups into your computer's native file structure. Having on-computer search and version management is amazing. Just when their software was getting stale, Dropbox introduced their Smart Sync feature. Smart sync is a fantastic way to manage thousands of files easily on any device, whether that's a custom-made PC workhorse or a MacBook Air. Smart Sync surpasses Selective Sync in almost every way, but it's not perfect. Dropbox Business also introduces simultaneous personal and work accounts, which is fantastic. Because nearly everyone I know has a personal dropbox that they don't necessarily want backed up with work files. Dropbox handles these two accounts smoothly, letting you have two dropbox folders on your computer and allowing you to manage permissions individually. I prefer it over Box.com and OneDrive. Even though those pieces of software may have more admin management tools, they show their age by how cluttered and complicated those tools are to manage. Dropbox is simple so you don't have to spend more time managing users than you have to.

Cons:

The way Dropbox handles their billing cycles is annoying and costly for rapidly adding and removing users. We use the annual billing cycle. If you go over your user cap, you have to pay for a full year of another user account immediately. Staying under your user cap doesn't get you a prorated rate and you don't get reimbursed for users you don't use. Versioning and file change management has always been good with Dropbox, but recently it's been making some larger mistakes that can take hours or even days to sync up, even with a small team. It would be good if you could set a folder or file owner who had specific privileges. Like only the owner can delete team-shared files, and the owner's version trumps version conflicts. Smart sync is great, but it still has some bugs - especially when new folders are added by other team members.

Karasinghe Arachchige
Asset Manager in Qatar
Consumer Goods, 1,001–5,000 Employees
Used the Software for: 6-12 months
Reviewer Source

Dropbox Business

5.0 5 years ago

Comments: In a nutshell, this software help to guarantee security satisfaction for sharing sensitive documents for connected stakeholders in the digital platform. Moreover, saves invaluable time for company operations when transferring sensitive data and information at the multinational level. Last but not least, reduce unnecessary courier fees to third-party companies to send vital files, therefore ensure maximum cost savings for companies while boosting the ROI for the company.

Pros:

1. Ease of use to this software can be considered as one of the best features in this software because you just need to either do drag and drop or copy and paste. 2. Enable to link various devices through different platforms (Windows, Android, Mac) 3. Allow sharing massive files that cannot be shared through official Email communications like Microsoft Outlook. 4. Guaranteed security for sharing documents because the stakeholders are aware that unlike Emails; only connected people have access to view these items. 5. Ease of upload from Mobile phones is recognized as the best feature. 6. Any activity inside the Dropbox notifies at the same time between the connected parties. For Example, if someone deleted a file from one end, instantly sharing messages among other devices like PC and pop up as small notifications. 7. Allows the company to expand the storage space is an ultimate feature as it helps the company to reduce physical archives and renting spaces. 8. It can allow third parties to share the files despite them having Dropbox software; therefore help to reduce the work time and enhance operational efficiency.

Cons:

1. Sometimes it takes time to upload the files despite a strong broadband facility available since some of the connected direct stakeholders in the loop had to wait to see the shared file for some time which I did by using my PC 2. For Mobile Dropbox users, not getting a pop-up notification when activity was done by using a PC 3. Not Experienced visible updates

Verified Reviewer
Verified LinkedIn User
Renewables & Environment
Used the Software for: 2+ years
Reviewer Source

Perfect when it works, catastrophic when it doesn't

4.0 7 years ago

Pros:

It's super easy to use. Because it just appears like another folder on your computer, it's seamless. The online version pairs well with it, giving access to previous versions, the ability to restore deleted files (priceless!), and a relatively granular ability to share files and folders with pretty much anyone. The best thing overall is just knowing that all my files are safely backed up in the cloud. If anything goes wrong with my computer, I can sync up dropbox on another computer and be ready to go.

Cons:

I have worked at two different companies where huge chunks of files disappeared from dropbox. In both cases we were told that it was our fault. In both cases it was the users "responsible" were the dropbox admins who weren't even working when it happened. In both cases, after some headaches and freakouts, the files were mostly restored. In the second case, though, not all the files were restored. The only way to tell what was missing was to log in to the web version, show deleted files, and look for the time stamp of when all the files were deleted. Then it was a matter of manually restoring those. We are still, over a year later, finding files that need to be manually restored. The second issue I have with the software is the navigation flow of the online web site. I am someone who navigates primarily with a keyboard when browsing to folders. This is impossible online. If I click "s" to go to a folder that starts with that letter, dropbox jumps to the first folder with that letter and selects the checkbox next to it. I can't keep typing letters to get to the specific folder I want within the s's. I also then have to uncheck the box that dropbox automatically selected in order to get to the folder I do want. The previous design of their web site didn't do this and the update frustrates me at least several times every week.

Debbie
Manager in New Zealand
Health, Wellness & Fitness, Self Employed
Used the Software for: 2+ years
Reviewer Source

Dropbox Business from a Person who is not techie

5.0 2 years ago

Comments: Secure and Reliable Storage: Dropbox Business provides secure, reliable storage for all of your files, ensuring that your data is safe and protected.Easy Collaboration: Dropbox Business makes it easy to share your files and collaborate with colleagues, customers, and partners.Greater Efficiency: Dropbox Business allows you to quickly find the latest version of any file, which helps streamline your workflow.Comprehensive Security: Dropbox Business provides comprehensive security features to help protect your files and data, including two-factor authentication, encrypted file sharing, and remote wipe capability.Increased Productivity: Dropbox Business makes it easy to access and share files from any device, enabling you to work more efficiently. Flexible Pricing: Dropbox Business offers flexible pricing plans to meet the needs of teams of any size.Secure Storage: Dropbox Business provides secure cloud storage with built-in encryption and auditing capabilities to help protect your data.Collaboration: Dropbox Business allows users to easily collaborate and share files with each other from any device.Data Protection: Dropbox Business provides tools to help you protect and manage your data, including the ability to set customized permissions for each user.Scalability: Dropbox Business allows you to easily scale up or down as needed, so you can accommodate growth without having to worry about data storage limits.Integrations: Dropbox Business integrates with a variety

Pros:

Easy to use - Dropbox Business makes it easy for users to store, share, and collaborate on documents, photos, and files with a few clicks.Secure and reliable - Dropbox Business provides secure storage and collaboration solutions with advanced encryption and security features.Scalable - Dropbox Business can accommodate a wide range of storage needs, from individual users to large businesses.Cost-effective - Dropbox Business offers competitive pricing plans and discounts for larger storage requirements.Integration - Dropbox Business integrates with a variety of other applications, such as Microsoft Office, Google Drive, and Salesforce.

Cons:

Limited storage - Dropbox Business has a limited storage capacity, which may not be sufficient for large businesses.File size restrictions - Dropbox Business has a file size limit of 2GB, which may be too restrictive for certain types of files.No technical support - Dropbox Business does not provide technical support for its users.