Asset Panda Reviews

Great tool to Manage your Assets

Comments: Our experience with this tool have been great, we really love this product, now coming out of the free trial but really evaluating to keep the it.

Pros:

Great solution, it really is very intuitive, easy to use, tracks and report exact locations, we can use e-signatures, let you know when to replace an equipment, and if you need help they have a great customer support and onboarding team.

Cons:

Sime minor issues with the dates (only 2005 and on) and some errors with the search in the mobile version. The main con is the price with starts at around $250 per month and paid annually.

Asset Panda Review in Education

Comments: Asset Panda has given us a fresh start on our asset management and allowed us an easier workflow than previous asset management systems we have used.

Pros:

The ease of customization for multiple fields and importing assets have been the most used and well planned out tools.

Cons:

Currently the JAMF and Zendesk integrations leave much to be desired. I would love to see improvements made that allow these integrations to be used a more than they currently are.

Good wishes to asset panda

Comments: Excellent. All members of my team are happy since they start using it

Pros:

No set-up fee. Our team's data always remains protected. Multiple users can use it in my office. All users find it easy to use.

Cons:

It doesn't tell if any user had double posted It's photo editor needs improvement. Extremely high volume business may not be able to use it.

A complete letdown

Comments: We ended up renewing with Asset Panda after they fixed all of my previously mentioned issues in the original review further below. I think it's fair to provide an assessment of our use since.

Pros:

Asset Panda has all the features and price point that make it one of, if not the best, asset management tool that I've come across. We explored a few options when we were having so many difficulties and no other vendor I spoke with was able to offer me all the features that Asset Panda has at the same (or a better) price point. I am cautiously optimistic that our experience will continue to be a pleasure. An asset management tool should be something that just works and not something you have to fix problems with daily. Our data is very valuable and its integrity is of the utmost importance due to our 1:1 initiative. Active Directory sync has worked flawlessly over the past 6 months. Importing and updating of assets through their import tool is incredibly easy. Though I fully recommend using XLS sheets as I have had issues using CSV sheets. The mobile application is still hands down one of the best applications I've used on iOS. The barcode reader reads quickly and accurately. Features like group scanning, filtering, and running actions are seamless.

Highly Customizable and Efficient Asset Management Tool

Comments: My overall experience with Asset Panda has been very positive. The platform is easy to use, incredibly flexible, and highly efficient in managing assets. While the pricing and learning curve might be drawbacks for some, the level of control, customization, and mobile functionality it offers more than makes up for it. Asset Panda has streamlined our asset management process and improved accountability, making it a valuable tool for our business.

Pros:

The best part about Asset Panda is its customization capabilities. The platform allows you to tailor workflows, fields, and asset data to fit your specific business needs, making it highly adaptable to various industries. I also loved the mobile app's functionality, especially the barcode scanning and asset check-in/check-out features, which make managing assets on the go incredibly easy and efficient. Its reporting tools are also top-notch, providing detailed insights into asset performance and lifecycle management.

Cons:

The pricing model is based on the number of assets rather than users, which can get costly for businesses that need to track many assets. Additionally, the learning curve for advanced features like API integrations or custom workflows can be steep, requiring some technical know-how. Finally, offline access for the mobile app is limited, which can be a challenge in areas with poor connectivity.

Asset management and inventories are easier to manage now

Comments: Asset Panda addresses the issue of adapting processes and procedures to a piece of software's capabilities. You may model your company's activities with Asset Panda's action and process creation tools.

Pros:

This asset management program is great since it is so simple to use. It's great that you may make new groups to accommodate the evolving demands of your company. To keep tabs on who has custody of these PCs, I utilize Asset Panda.

Cons:

Asset Panda's drawbacks are minor and hardly worth considering. The dashboard component might use some work as it is not all-inclusive and the interface could use some cosmetic and functional updates.

Eases the Assessment your Assets

Comments: I absolutely love Asset Panda! It makes managing inventory for multiple devices/equipment a breeze.

Pros:

I love the user-friendly UI and ease of use for both entering and modifying assets into the system.

Cons:

There's not much to not like as it makes for a seamless experience, especially the barcode scanning feature built into the app.

Used Asset Panda to keep track of office equipment, super easy and convenient.

Pros:

Love the ability to customize fields and generate detailed reports, makes inventory management a breeze.

Cons:

The interface can be a bit overwhelming at first and takes some time to get used to.

Asset Panda has been super helpful in keeping track of our company's equipment and managing maintenance schedules.

Pros:

The mobile app is convenient for updating asset information on the go, and the customizable fields make it easy to tailor the software to our specific needs.

Cons:

The user interface can be a bit overwhelming at first, and it took some time to get used to the navigation and layout of the software.

One Stop Shop

Pros:

It is very easy to use and provides an unmatched ability to customise the product based on needs.

Cons:

The customer support could have been better.

Review

Comments: Asset panda was finally able to solve our teams inability to keep our inventory up to date. The biggest win was the ability to use our mobile phones to update the inventory on the fly. Our old system required using a special device to read the asset tags.

Pros:

My Favorite feature of this software is how easy it is to pull up the info you need from any device. The app works very well!

Cons:

My least favorite part of the software is the look and design. It is a little out dated looking compared to other inventory systems.

Customer Review

Pros:

We heavily used asset management and work order systems with Asset Panda. It made for a smooth integration to track issues related to assets in a clear and easy way. The ability to customize our work order system was the highlight of our use.

Cons:

It would have been amazing if our Facilities Department could have utilized the same software, but templates for preventive maintenance and invoicing options kept them searching for a different vendor.

New Life with Asset Panda

Comments: Tracks all our IT Assets with ease. The mobility options have been a lifesaver and has saved us countless hours tracking and entering new assets.

Pros:

Customization, Functionality, Dependable ( no interruptions in service), and just overall quality of the software has been hard to beat.

Cons:

On the Administration Side, It can be a little overwhelming creating new groups, actions, configurations simply because there are so many options within the software for customization.

Absolutely Pan-nominal!

Comments: Asset Panda has made a world of different when it comes to managing our assets.

Pros:

The ability to shape the software to our needs. We were able to create a purchase order creation system using the features with in. The ability to have our users sign for assets in app, was one of the top deciding factors for us choosing Asset Panda.

Cons:

Seems they no longer offer over the phone customer support. Although tickets are addressed in a timely fashion, there is nothing like the one on one feeling of actually being able to explain the problem to someone verbally. And the panda device agent does not work as we thought it should.

Recently Renewed

Comments: Having Asset Panda makes us feel secure in knowing the who, what, where and when of any product in our system.

Pros:

Everyone has access to view the same information with pinpoint accuracy of past and future loans.

Cons:

Sometimes there are system glitches and/or I don't receive my reports. But 4 out of 5 times Asset Panda is aware and makes me aware of the issue.

Panda Power!

Comments: Equipment repairs & upkeep logs, operational statuses on-demand - NOTES in the field

Pros:

Convenence, Easy to use, LOTS of information can be added

Cons:

Sometimes its a bit slow, and very dependant on network connections.

Asset Panda Rocks!

Comments: Honestly, the software program is amazing, hands down. We've had it for 3+ years and we are still learning new things it can do. However, as the company admin, my favorite thing about Asset Panda is the customer service. Everyone is always so quick to respond and is extremely helpful whether by online chat, phone, or email. I've reached out with questions and received a personalized video recorded by my agent back walking me step by step through how exactly to accomplish my goal in my account.

Pros:

The ability to customize fields for different groups is amazing. No other software that we looked at allowed the level of customization that Asset Panda does. We are contractors that help with managing equipment for multiple government agencies on multiple projects, and being able to easily sort and identify assets has been lifesaving. The fact that work orders and consumables can also be captured all in the same software program makes Asset Panda a one stop shop for everything we need.

Cons:

It's not the software program's fault, but we have absolutely awful cell phone service on many of our project sites, so we don't often get the chance to use the mobile app. We have just reached out about compatible bar code readers so hopefully we can still make sure of some of the mobile functions in the future.

Versatile Asset Management System

Comments: Overall experience with this software has been wonderful. I know we don't use all the features we could from this platform so I know there is room to grow with it as well.

Pros:

We have found a few very impactful features of this software. First, the flexibility of customization. When we realize we need to track some new data point or change how we deploy equipment, we can do so on the fly. Second, the mobile app. Having a optimized mobile app that our techs can access on their phone instead of getting out their laptop to log into a site is immensely helpful. Third, "automated" changes that can be done by using the "Actions" feature. I can have a couple quick input points and at the touch of a "save" button, numerous fields and data points can be updated. This is so efficient rather than changing these fields manually

Cons:

A couple things that would be nice to have changed.... We have found the need to have a field that can be added to rather than only over-written during an "Action". Basically a running history of input points (Ex. every user that has been assigned to a device). Running a history report isn't always convenient and applicable to all potential users. Also while chat support is great when you need help, but I'd really like someone to speak with directly sometimes. Conveying your issue over chat is sometimes very clunky and time consuming.

Asset Panda is an exceptional tool for our company!

Comments: Asset management that keeps our operations streamlined and saves us money.

Pros:

Excellent design, capability, and flexibility! After vetting many other vendors, Asset Panda far surpasses its competition. Its configuration flexibility, included features, and user interface are unmatched by all. Asset Panda makes it easy to configure a setup that aligns with your company's workflow and processes allowing you to create a powerful configurations that go beyond basic asset tracking giving you the tools you need to succeed. It includes many valuable features at no additional cost where competitors want to charge significant amounts for over their base product. Want to scan assets in and out with your smartphone? Asset Panda has you covered. Their competitors want to know how many users will you have, how many devices do you need, etc, all to charge you just to have the functionality whether you use it or not. Lastly, the user interface is excellent and highly configurable so that you can configure your setup to best meet your needs and the needs of end users not be stuck paying for a system that you need to adapt your business to to make it work.

Cons:

The only con of Asset Panda is that some may find it lacks intuitiveness. When setting up advanced configurations, a good understanding of how things are linked and how certain fields behave and/or react to changes is required to ensure you achieve your desired result. However, do not let that be a deterrent as Asset Panda will handle the initial implementation of your configuration, and should you want to make changes in the future and may not be sure how or are not comfortable making them yourself, Asset Panda is a quick click or call away to help.

IT Asset Management

Comments: Our company has over 60 offices spread throughout the country, and before Asset Panda, we had no easy way to see where our equipment was assigned. We had to go through several different applications to see what assets even an individual employee had. Now, we can quickly see all equipment at an entire location. Asset Panda has greatly improved device accountability as well as equipment life cycle planning.

Pros:

Asset Panda is easy to use with an intuitive interface and customizable asset fields. The ability to import existing asset lists and scan in new assets is a huge time saver. Even manually entering new asset records is easy since Asset Panda has the ability to copy and then modify existing records, saving me from entering the same fields over and over, such as model numbers. If I do have trouble or questions, Asset Panda support is always prompt and friendly.

Cons:

It can be slow to pull asset information at times. Reports are also slow to generate. It normally takes 30 minutes to an hour for me to receive requested reports, and sometimes I need faster access to that data.

Houston Zoo, Inc. (Attwater Prairie Chicken Conservation Breeding Project)

Comments: From our initial demo to our implementation with specialist representative, the Asset Panda team has been attentive, helpful, and very quick to respond. representative did a great job of understanding and fulfilling our team's process needs. She even got us to use the new embedded groups feature which solved one of our needs for multiple treatment logs. The program is very flexible in terms of application. With a few tweaks, I think it would be a model program for other organizations to use for endangered species breeding and medical treatment management. For standard office and technology asset management, I think that it already fills all the requirements.

Pros:

The amount of customization is very useful, especially for us, as we are using this software in a rather unorthodox manner to track chickens as assets and their medical problems and treatments as support tickets. The ability to update fields on the support ticket side that update fields on the asset side is very useful in our setup.

Cons:

We would like to see more connection between the asset and support ticket fields. Our current weight field sits on the asset side. Since we have a weight change action on the asset side and the medical ticket side, we cannot see a complete list of the weight changes in one action report. It would be very useful for a sorting function on the changes tab, so we could see all the current weight changes whether they originated from an action on the asset side or an action on the medical ticket side. The major complaint from our vet and animal staff is speed of data input. They are moving from chicken to chicken very quickly during their rounds of weighing and treating up to 400 chickens twice a day, so they feel every slight delay in responsiveness. They have also expressed a need for sorting reports by fields residing on the asset when the report is based on the ticket or embedded group side.

Excellent app to keep your assets in check

Comments: Asset panda has helped us to see and manage the big picture of all our fixed assets in the company. It gave us a powerful report of what we have, what needs repair/replacement, what is lacking... etc. The barcode feature via the use of the mobile app makes life easy for the auditors, and the report and dashboard is intuitive and friendly enough even for the management team.

Pros:

We moved from an internally (Intranet) developed Asset management tool to this full-featured, Cloud-based solution. And we love every bit of it! Easy cataloging of all our company assets with a user-friendly software that any of our staff can access. First, the use of the cloud makes it accessible from anywhere and anytime. We hardly noticed any downtimes that affected our operations. Accessible also via our mobile devices, we can easily create barcodes, and scan it for easy tracking and update of records. I am rarely impressed with the customer support, but hats off to Asset Panda team. Their training and on-call support has been fast, efficient, and polite. The reporting tool is powerful. It can churn out all our records into a well formatted and context relevant reporting format.

Cons:

Mobile app works when connected to the cloud, but it does not offer offline mode (with sync function for a later time). This would have been nice for areas where we had to scan assets on the basement or in the field where we didn't have connectivity.

Asset Panda is a great way to keep track of all your company's equipment.

Pros:

We used Asset Panda in my previous company that we had quite a bit of equipment and inventory. Before we migrated to Asset Panda it was hard to keep up where all of our equipment was and on what job we needed it for. We first tried the trial with Asset Panda and it went really smoothly and we liked what we saw. We then went ahead and set up the full version. The representative was really friendly and helpful on customizing what we needing to track all of our equipment. I like this software because it has a lot of bells and whistles with it and you can really customize everything on it. It is a pretty quick transition to learn everything and it has a simple design to it as well. It is convenient because it has a mobile version as well that we gave to all of our technicians. It can send alerts and they can check something in on their phone. The price for this was fairly reasonable as well. I would try out the trial to see if it fits with your needs then decide from there.

Cons:

It is nice they have so much customization of and functions but it can be a little overwhelming at first and takes a while to customize it to the best of your needs.

Panda Panda Panda!!!

Comments: When started at my company there was no visibility. Taking all of the spread sheets that were floating around and consolidating them into a solution that updates in real time has instantly impacted our business. My Solution Expert really took the time to trial and error scenarios for me to make sure this was a viable solution before moving forward. Rep on the implementation team is a Boss Panda for sure. She hit a home run with the set up of our solution. I recommend Asset Panda not only for the power of the solution itself, but because they really take the headache out of setting up a full fledged system for you. As long as you have a vision of what you want to achieve they will make it come to fruition. 10 out of 10 guys, well done!

Pros:

This software has a customization for any of your needs. Once I got used to the configuration tool and how fields and status' can link together I realized the sky is the limit. This also is beneficial in the long run regarding how processes and practices can always change, but now I have a solution that can change with us! I am fully pleased with the set up process, it only took 10 days. It probably would have only taken rep 2 days to do everything for me, but I kept changing everything on her. Which is a testament to the benefits of utilizing the implementation team at Asset panda.

Cons:

This is just personal preference, but I wish things that I had a color code setting for would show up on the mobile app. Example: Available status is set to highlight in green, on mobile app it does not. Not a big deal for me though.

Overall Great

Comments: Asset Panda has saved the back and forth between office and shop workers. The shop workers come in and log in, they are able to start their day quickly, without assistance.

Pros:

From the beginning the tech team has worked to satisfy all our needs. Any issues or concerns we have are addressed immediately. Office and shop staff find it very easy to use. The mobile app allows us to access things when we are not in the office. The software saves time and makes our company more efficient.

Cons:

Being an internet based software, sometimes we find our content does not save properly