17 years helping Emirati businesses
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About Priority Software
Priority is a leading provider of scalable, agile, and open cloud-based business management solutions.
Easy o learn, easy to implement, very logical and intuitive.
There is no report generator for goods received.
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my favorite system
Comments: the priority allow me to implement all the business aspects i almost have no need for other systems and if i do they can connect and interface easyly.
Pros:
easy o learn, easy to implement, very logical and intuitive. many features and option, very parametric, easy to import and export data. lot of addon and extensions to other systems.cloud bases option.
Cons:
report generators are too basic.CRM mudule is too basic.BI tools are too basic.
Priority Software US Response
2 years ago
Thank you for your product review. We're delighted to learn that our product's ease of use, straightforward implementation, logical design, and intuitive interface have benefited you. Your feedback is invaluable to us, and we'll continue striving to improve and expand our offerings.
My experience with Priority
Comments:
I had the chance to work with priority ERP when working with an Energy company, it was manging the customers and the business operations,
it required a big team to operate since it's a complex system.
Pros:
Priority is a well known and well used ERP and CRM tool which means that new company onboarders will probably have previous experience with this tool. In addition it has vast ERP features and good customer support.
Cons:
It's a highly complex system to learn, bad API and bad integration capabilities, API contracts are being broken all the time, Stability is low.
Priority Software US Response
2 months ago
Thank you for sharing your response. We are sorry you found the system to be complex and the API lacking. These are actually areas for which Priority has received very positive feedback, most recently in the 2024 IDC MarketScape for cloud ERP where it noted under Simplicity & Use: References told us they love the simplicity of the system and the user interface. Also, Priority's API is one of the most advanced & simple to use in the industry. We have more than 100 partners who develop modules and customizations via the API as well 100s of connectors & embedded integrations. Priority's integration capabilities were noted in the 2022 Gartner Magic Quadrant for Cloud ERP for Product Centric Enterprises as a strength where it said: Integration of Suite: Priority’s suite includes administrative and operational capabilities on a single code line along with the flexibility to integrate third-party applications. We'd be happy to discuss this with you.
great software if you get the right support
Comments: Interfaces with other programs.
Pros:
Easy for Users . User friendly, Deals with a wide-range of topics. Can integrate information from various departments. Allows real-time information access.
Cons:
Poor ability of the standard system to connect other programs. Non-compatibility issues. Not advanced or on-par with standards.
Customer Service in nonexistent
Pros:
Good software for office accounting purposes
Cons:
Account Edge service is a joke. Almost impossible to reach and when i do I get no help
Excellent mid-tier web ERP for SMB
Comments: Excellent business management software for mid size companies in the manufacturing, services or commerce domains.
Pros:
Easy to implement, lots of features targeted at end users such as customized searches, customizable fields and forms. Mobile friendly. Has a lot of extension modules in various domains.
Cons:
Documentation is not always available as is technical support. Some features require coding - though it's basic coding.
the software for everyone
Comments: Very satisfied and likes to learn new things that make everyday work easier
Pros:
Very intuitive for every new worker and those with difficulties learning something new.
Cons:
A more user-friendly interface especially for the Management of sales personnel and customers
Priority is good MRP Programing
Pros:
I am working with this pargramm dayly , very easy to working in Purchasing and Inventory modules , I am very recomand this programing !
Cons:
I still not find the unlike think about this programing
It's easy and useful
Comments: Overall i like this software it provides for me more time
Pros:
It's easy to use and make me manage my work easy
Cons:
It's faster and more accurate and additional further are added
The best SME software I've come across in 40 years in business.
Pros:
Ease of use. Cloud based. Customisation of forms and reports. Eae of accessing business information.
Cons:
Nothing of significance. More control over the layout of printed documents such as invoices and would be nice to have.
A decent product, but competitors are better.
Pros:
The product does its job, and once you know what report to use, the information needed can be obtained rather easily.
Cons:
The reporting functionality is way behind competitors. The platform seems to take a long time to pull anything up.
Priority Software is really improving our business
Comments: The consultants that we dealt with during our implementation were courteous, extremely knowledgeable and responsive to our needs.
Pros:
* Ease of use and "user friendliness" * Web interface with Excel look and feel * Robust functionality for the many verticals of our customers * Lower Total Cost of Ownership (TCO) for licenses and consulting * Fast implementation - as little as a couple of weeks to get up and running * Features like an Enterprise Search, a Google-like tool that even searches text * Export the data from any form directly into Excel and print reports directly into spreadsheet * All screens can be customized such as creating tabs, hiding and renaming fields, making fields mandatory, etc. * Ability to set up automatic workflows using the Business Process Management (BPM) tool that can send automatic e-mail, text messages to phones or create tasks * Executive dashboards and BI reports (“Report Generators”) can be built right inside Priority, which means you can cut way down on customized reports and expensive IT consultants * Price was surprisingly good for an ERP system
Cons:
* They are relatively new to the U.S. market so sometimes people don't know who they are * Support calls could take up to a day to be resolved
Easy to learn & use. Quick turnaround customer support. Very satisfied with the software.
Comments: Priority really made a huge change in our business. Before, we were using different types of software packages from different vendors and like most small businesses, at some point, they just didn't "speak the same language" anymore. We were working twice as hard to keep things in check. But now, Priority does it all for us. I didn't think it would ever be this easy with an ERP system in house, but now, I can't imagine not having Priority run the business, really help me to control and manage the business too.
Pros:
Priority is super flexible. Grows as our company grows. Gives us tools we need to handle large volumes of line items and distribution. We're an export company. We move fast and have hundreds of catalog items to account for at all times. Priority handles it all. Finally, we can control everything in one system. We feel a huge difference in our bottom line.
Cons:
We would like to see a little more versatility in the user interface. It's really good but some of our users feel that it could be tweaked just a bit more and improved - make it even better.
The best ERP system
Pros:
Easy to use, intuitive, provides everything you need in order to manage your supply chain
Cons:
Reports side is a bit problematic and not easy to use
Ahead of it's competitors
Comments: When I compare the three systems, one or the other may be slightly better (in my opinion) than the others in a particular process, but this is the normal minor trade-off between packages.
Pros:
This is the only product on the market we found that could truly do 1) on site service calls (with mobile interface), 2) product with labor component added (VAR), and OEM, all in the same system, without customization. All the competing software systems were focused on VAR and OEM, but no thought had been given towards including the companies who provide billable (as apposed to warranty VAR/OEM) services. Since our company does all three, this was the only solution, but we paid for a live two day demo at our headquarters and were very pleased with the live demo. We had supplied some of our real data in advance of the visit, and that data was set up in a live demo account on their cloud, so we could see our own data flow through a working system. This is the third ERP system I have worked in, and it is far superior in ease of use than either of them.
powerful. user support is good. dealing with sales and upgrades is almost always a nightmare
Pros:
I like it because there is a wide range and powerful, upgrading regularly, meets israel government standards, works well. \
Cons:
support is basic, many things require outside help which is expensive, staff in rosh haayin is not always helpful. The api is a very important upgrade. I almost left priority because it didn't exist
User friendly and receives frequent updates
Pros:
The program is very user friendly. Software is actively being developed and competitively adds new features. Even if something doesn't have an existing solution, you can easily customize the software to meet your needs.
Cons:
The report generator is not flexible enough and does not enable combination from different fields, e.g. reports in manufacturing can't be merged with a purchasing report. There is no report generator for goods received.
We were looking for a solution for our organization that can connect all departments together-......
Pros:
The software is very easy to use and friendly that even the end user can design his own view. yet there are several BPM configurations that allow the company to restrict access to some areas in the system. Another advantage is the connectability to other programs which is also very easy to apply.
Cons:
The interface design can be better, other than that everything is fantastic, No real disadvantages.
Easy to use
Comments: Easy to analyze large quantities of data.
Pros:
Allows me to effectively and easily manage my business of 200 employees. We manage all our business activities via Priority Software including finances, attendance, salary, projects. Very flexible.
Cons:
Automating processes sometimes makes flexibility difficult. Integration was somewhat difficult but was successful in the end.
This program covers everything I need
Pros:
The program has extensive capabilities that meet most requirements. When something is missing, modifying the program to add the necessary capabilities is very easy as well.
Cons:
The program tries to cover many fields at once, which can lead to a lack of deep functionality in specific fields. CRM module does not display the customer as a comprehensive whole.
Ease of use, straight forward system
Pros:
I like the the easy in programing, the screens connectivity what ease users get access to data with few clicks. Optional to develop new / add new customized screens.
Cons:
Some existing features which are written in C++ code are closed and cannot be used for our custom development, that limits us to improve system experience.
I appreciate the ROI with Priority
Pros:
the software is very agile in the sense of integrating with other software and interfaces like WMS and others
Cons:
the service is very hard to handle with. you must open a service call on the web, it takes a long time until the service rep. is getting back to you when some of the times the call is very urgent.
I am very happy with the features, the information and the customizations.
Comments: Makes the work much easier in comparison to previous software.
Pros:
I very much like the access to data, the customer service on the web and our personal contact. The customizations are a perfect solution.
Cons:
The move to the web interface is a bit hard. This may be related to the browser and we have to get to use to it.
A very capable software hampered only by it's ease of use
Comments: Once you master all of the menus and functionality (at least the ones you are using ) it's amazing to work with.
Pros:
A lot of menus, you can do planty with Priority. Invoices, CRM, stock control etc. It basically covers most if not all of a small medium business' needs
Cons:
User interface is not the most intuitive. Sometimes you get an error and don't have the slightest idea what to do in order to correct it and you can get stuck in a loop until you figure out what you did wrong.
Businesses can plan more effectively with Priority Enterprise
Comments: Managing your business's functions can be more difficult if you are a large company. You may find that you struggle to get the solutions you need from standard ERP software, but Priority Solutions are used by leading brands and large businesses nationally, and are able to provide the answer to your problems. With knowledge and experience of what a business needs from its ERP programs, they offer a unique solution in the form of Priority Enterprise. This system combines hybrid solutions that can work effectively with current software, while still ensuring that your efficiency is improved. When you need an ERP solution that is fast, dependable and able to work with software in any part of your company, the Priority Enterprise software can help you and your employees to manage stock and staff effectively. Rather than simply showing you figures that allow you to reduce costs and improve the operations of your company -although all businesses want that - the software from Priority Solutions can offer you adaptable and easy-to-use IT software that works well with existing programs, and also performs in its own capacity, day after day. Unlike other ERP software programs, Priority doesn't need regular maintenance, and can be used on the premises or as part of a cloud computing system in offices across the globe. If you need the best ERP fit for your expanding business, then Priority Solutions can provide you with the answers in their big-business software packages.
fast implementation of new ideas
Comments: ease of use, fast implementation of ideas, fast adaptation to company needs
Pros:
system that enable fast implementation of new ideas, test them, update them and adapt your system to the company need fast\
Cons:
missing customer update regarding new features & definitions. customer support needs to be upgraded to use emails