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Pros:

It is easy to use and very customizable. The reports that are generated are great for field guys and management alike.

Cons:

There are a few little bugs that show negative values on answers and findings.

SafetyCulture ratings

Average score

Ease of Use
4.6
Customer Service
4.5
Features
4.4
Value for Money
4.5

Likelihood to recommend

8.7/ 10

SafetyCulture has an overall rating of 4.6 out 5 stars based on 205 user reviews on Capterra.

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Filter reviews (205)

Caroline
Caroline
WHS Advisor in Australia
Verified LinkedIn User
Education Management, 501–1,000 Employees
Used the Software for: 2+ years
Reviewer Source

iAuditor Review

5.0 6 years ago

Comments: Awesome Awesome Awesome

Pros:

This system is amazing. So easy to create and customize audits and checklists and get exactly what you want. And the analytics all you to see your results without having to do it yourself via spreadsheets. Great system!!! and customer service is second to none.

Cons:

I struggle to find anything wrong, except for my personal dislike of the new report format, but i have the option to use the classic one so i can't really complain there either!

Christian
News Editor/Journalist in Denmark
Newspapers, 11–50 Employees
Used the Software for: 1+ year
Reviewer Source

Comprehensive and Versatile Audit Software

5.0 2 years ago

Comments: Overall, I have had a great experience with iAuditor. It is comprehensive and versatile audit software, with a great user interface and excellent reporting capabilities. The only downside is that it can be costly and the learning curve can be a bit steep.

Pros:

iAuditor is an incredibly comprehensive and versatile audit software. It offers a variety of customizable options for creating audit checklists, and its user-friendly interface makes it easy to quickly configure and complete audits. The reporting features are excellent, providing detailed insights into each audit.

Cons:

The price of iAuditor can be a bit expensive for some users, and the learning curve for the software can be a bit steep for those who are not familiar with audit software.

Leah
Leah
VET Lecturer/Workplace Assessor Agriculture and Rural Operations in Australia
Verified LinkedIn User
Education Management, 201–500 Employees
Used the Software for: 1+ year
Reviewer Source
Source: GetApp

Lost 2 and a half weeks worth of work and audits...

1.0 3 years ago

Comments: Disappointing

Pros:

Easy to use. When the app works, its great. Just needs to be in service to use it without risking loosing everything which is not ideal for people in remote areas. Its very user friendly (IN WIFI ONLY)

Cons:

The app. crashed on me after being on the road for 2 and a half weeks. I now have to re-write over 50 audits for students and rely on my memory which is NOT COMPLIANT. waste of my time and money. Very disappointing. I don't think iAuditor will pay me for the extra week in the office ill need to process my students. Would have been better off using Microsoft Word and a note pad.

Paula
Food Safety in Australia
Food & Beverages, 501–1,000 Employees
Used the Software for: 6-12 months
Reviewer Source

Food safety compliance visibility

5.0 2 months ago

Pros:

We now have a clearer overview of stores nationwide and their compliance with food safety inspections. Previously, we relied on a manual, paper-based system that made oversight challenging and was susceptible to falsification.

Cons:

I wish the desktop dashboard could be customised to our branding and have customisable widgets for easy access to important heads up and documents

John
Owner/Inspector in US
Recreational Facilities & Services, 2–10 Employees
Used the Software for: 6-12 months
Reviewer Source

Alternatives Considered:

An Audit/Inspection Tool With Brains

5.0 5 years ago

Comments: The iAuditor customer service is exceptional. They were very responsive to my questions, when I was a newbie. That alone, was pretty impressive. But where they really came through was when they recently updated their template editor. As mentioned above, I have become an iAuditor power user and I was told at the time of that editor update that my motorhome template was one of the largest templates in their system. When they updated the editor, they have not allowed enough storage space in the editor for such a large template. I should mention that I could still open and edit a new inspection, on either the Mac or iPhone. I just couldn't open the template, to make changes. I told them which template it was and within a very short time they got back to me and told me that it was in the memory allocation and they were working to resolve it. Within less than 24 hours from the time the issue was reported, they had resolved the problem - this in the middle of a major roll-out of a new tool. Wow! That's when I was really impressed. This is customer service that compares favorably with AppleCare. The product just works. But when it doesn't, like during that editor roll-out, they get it working in short order. Best of all, iAuditor works flawlessly on iPhone. I have tried other tools that were less than reliable on iPhone. In particular, HomeGauge crashes, on average, three times during every inspection and always with a loss of the most recent data (1 to 15 minutes).

Pros:

LOGIC: Most audit/inspection software functions simply as a (dumb) check list. By that, I mean that there is no associated logic. iAuditor give you "IF" statements. I inspect motorhomes and there are dozens of options in such vehicles. With other software, I am asked questions about every option, even when that option does not exist. With iAuditor, my template asks if the coach has propane. If the answer is "no", then about 40 questions are not asked. This capability speeds up my inspections tremendously. The template editor is easy to use. But it does take a little experimenting and getting used to. After that, tailoring a template to your specific needs is easy. To give you an idea of what I mean, my motorhome inspection template is about 7,000 items long (OK, I'm an iAuditor power user. But the point is that's possible.). A large part of that 7,000 items is logic. But the bulk of it is my own statements about each potential issue that might be encountered. There are only around 300 to 330 inspections items on a motorhome, but more than 2,000 possible issues to be found within those 300+ inspection items. So my iAuditor template includes every statement that has ever appeared in any of my inspections, going back years. Which specific statements show up is determined by which buttons or boxes are clicked. 98% of my report is done, when I leave and lock the door. That's a major time saver and it all comes down to one word - "LOGIC". It also works flawlessly on iPhone!

Cons:

There are only two things that I wish iAuditor had: 1) An "AND" statement. They have what amounts to an "OR" statement. But they are missing an "AND" statement and I would personally find that to be very useful. Their options are "IS", "IS NOT", "IS SELECTED", "IS NOT SELECTED", "IS ONE OF", and "IS NOT ONE OF". They could use two more options, which would be, "IS ALL OF", and "IS NOT ALL OF". 2) "PERSISTENT VARIABLES". Currently, variables only apply to the most recent question. For example, if the coach is all electric, it means that many questions my inspection template don't have to be asked. It would be really nice to be able to have at least a few persistent variables, that would be available throughout the template. That way, if I were to determine, early in the inspection, that the coach is all electric, the template could include various "IF" statements in various places later in the template, that would bypass all questions about a propane stove, propane oven, propane furnace, and propane refrigerator. In fact, the lack of persistent variables is one of the primary reasons why my motorhome template is more than 7,000 items long. With persistent variables, that number should be able to easily be cut in half or better. But these are wishes for something that no other audit/inspection software has, either. In other words, they would make the best, even better.

Verified Reviewer
Verified LinkedIn User
Real Estate, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source
Source: GetApp

Pretty good but lacking in key areas.

4.0 3 years ago

Comments: Support staff is good, but cannot always solve the issue.

Pros:

It's pretty easy to create a template and customize for your individual needs.

Cons:

Back office the software is clunky and not very intuitive. Sync and uploads are minor league and frustrating.

Paul
Operations Manager South in UK
Building Materials, 201–500 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

Quality Product

5.0 4 years ago

Comments: It allows us to carry out Audits while we are moving around site and is a superb tool to work with, totally flexible and adaptable to our business

Pros:

Allowing you to assign actions to another user, including details and time scales. Email notifications

Cons:

Actually there wasn`t anything that I disliked, I think it is one of the best work tool software programs that I have ever used.

SafetyCulture Response

4 years ago

Hi Paul. Thanks for the review and feedback. Really happy to see you are using and assigning Actions.

Erik
General Manager in New Zealand
Facilities Services, 11–50 Employees
Used the Software for: 6-12 months
Reviewer Source

Alternatives Considered:

Highly recommend this software

5.0 5 years ago

Comments: Since I started using iAuditor, I have never looked back. The customer service is astonishing, the software is outstanding and the app itself is easy to use for anyone from Senior Management through to the ground staff.

Pros:

The iAuditor Software is by far the most comprehensive all-in-one compliance system I have used thus far. The ease of use, thousands of templates and real time uploading is outstanding.

Cons:

The only minor downside is that it takes a fair bit of effort to download your created templates to a PDF version.

Julian
QHSE Manager in Saudi Arabia
Food Production, 1,001–5,000 Employees
Used the Software for: 6-12 months
Reviewer Source

I loved using iAuditor

5.0 4 years ago

Comments: I loved it

Pros:

Easy use and instant support available. Both web based and mobile platform available. Me and my team enjoyed it.

Cons:

Multi document management not available

SafetyCulture Response

4 years ago

Thanks for the review Julian. Love hearing you are using the web and mobile platforms.

ELVIN JOSEPH
HSE SPECIALIST in Saudi Arabia
Facilities Services, 51–200 Employees
Used the Software for: 1+ year
Reviewer Source

Great guide for safety practitioners

4.0 11 months ago

Comments: Overall, its awesome a great help in my career.

Pros:

The way being systematically organized,step by step...

Cons:

Not so much ,but instead maybe someday it will add more innovation.

Stephane
H&S Coordinator in Canada
Construction Software, 501–1,000 Employees
Used the Software for: 2+ years
Reviewer Source

IAuditor

4.0 2 years ago

Comments: Overall experience was good. System is pretty straightforward

Pros:

System was easy to use. As much on the laptop as on the mobile version

Cons:

Can’t personally say there were any cons.

Randy
IT Manager in US
Chemicals, 1,001–5,000 Employees
Used the Software for: 2+ years
Reviewer Source

Online Auditing using IAuditor saves time, resources and Safety.

5.0 3 years ago

Comments: Our dock audits were all paper and it created mass filings every month of paperwork that has to be kept for a duration of time. Now everything is online and can be retrieved from the web. We are also able to share best practice audits thru our organization by sharing the audits in the cloud.

Pros:

The creation of the audits was the easiest I have used. Uploading current audits into the system and using the software to recognize the contents is simple. Also, the dashboard lets you create the reports to match our requirements. Charts, graphs, summaries. It is all there.

Cons:

No complaints about the software. It has saved us so much resources.

SafetyCulture Response

3 years ago

Hi Randy. Thanks for the review and feedback. Glad to hear you are making use of our reporting system.

Randy
Lead Trainer/Safety Manager in US
Construction Software, 51–200 Employees
Used the Software for: 1+ year
Reviewer Source

Very effective app

5.0 4 years ago

Comments: Having IAuditor has been a super successful product. I am now eliminating so much paper work. The ease of creating templates makes it so easy. The transfer of vital information is what is needed and this app makes it very easy.

Pros:

This app is very easy to use. From making a template or finding one that suits your type of business. Rolling out was as easy as 1-2-3. If you want to stay minimal you can always select a certain amount of seats and have those people be held accountable for downloading and sending information through a PDF when needed. Being able to capture pictures helps when explaining things.

Cons:

The only thing I would say that would make this better is to have some way to integrate a video part to the app

SafetyCulture Response

4 years ago

Hey Randy. Thanks for the review. Good to hear it was easy to roll out!

Verified Reviewer
Verified LinkedIn User
Construction Software, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

Customizable Safety Management Platform

5.0 4 years ago

Comments: Customer service has been great, and more importantly, they are continually improving their platform. I am the admin, so any time I go in as a user, I see a new feature that makes the platform more intuitive or advanced.

Pros:

You can create forms for anything you need. Everything can be customized, and includes great features like auto populating fields, dynamic options, and integrated incident reports.

Cons:

Early user problems that have been fixed. Scheduling feature is not as user friendly or seamless as it could be.

Pete
Podcaster in New Zealand
Utilities, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Super versatile

5.0 3 years ago

Comments: If you're reasonably tech savvy and know how to set up integrations, the possibilities with this software are endless. Email the office as soon as an inspection is completed? Done. Create a draft invoice as soon as the audit is saved? Done. The only limiter will be your imagination.

Pros:

iAuditor is easy to use and allows me to send inspection results from the field to clients or my own office in real time. Spend the time learning how to create and modify your templates and the potential is unlimited. Alternatively, hire me to set you up :)

Cons:

Nothing, it's got so many good features that there's nothing to not like

SafetyCulture Response

3 years ago

Hi Pete - Thanks for the review and feedback. Really glad to see you are making use of our integrations!

Hamish
Warehouse Manager in Australia
Wholesale, 201–500 Employees
Used the Software for: 2+ years
Reviewer Source

Great product to roll out and manage

5.0 4 years ago

Comments: I am migrating our paper based daily inspections, plant start up processes and regulatory requirements to the digital era eliminating the need to keep physical copies.

Pros:

Overall ease of use including implementation, development and support.

Cons:

Limited number of devices allowed per premium account with no option to increase the number of devices on their own.

SafetyCulture Response

4 years ago

Thanks for the review Hamish. Glad to see you are moving inspections to a digital platform.

Glen
Regional Property & Facilities Manager in UK
Transportation/Trucking/Railroad, 10,000+ Employees
Used the Software for: 2+ years
Reviewer Source

GL Review

5.0 4 years ago

Comments: We use the App to conduct a host of safety and compliance audits across a large and diverse national portfolio. It's easy to photograph issues and highlight areas for improvement and the reports are all stored for future reference. The dashboard is also useful and allows us to track our audit programme

Pros:

Easy to use for auditors. Great range of templates on public library that can be used as a starting point for creating our own audits. Easy to set up scoring matrix and weighting for key issues. Great support

Cons:

Can't think of any negatives to highlight

SafetyCulture Response

4 years ago

Hi Glen. Thanks for the review. Love the concept of a 5 min trial and that we passed the test!

Brian
OSH Business Partner in Australia
Airlines/Aviation, 201–500 Employees
Used the Software for: 2+ years
Reviewer Source

Versatile product, great analytics, easy to develop custom reports. Give it a try.

4.0 4 years ago

Comments: Good experience from the start, when I experimented with the program before my company implemented it, getting better as we use it for more types of inspections.

Pros:

Data analytics; ease of development and management of change; Dashboards are clear and user friendly. Mobile friendly. Our colleagues are asking to get access to the program, rather that us trying to convince them to use it.

Cons:

What minor cons there are usually easily fixed or explained by your team. Thanks.

SafetyCulture Response

4 years ago

Thanks for the review Brian. It's great to hear you are utilizing Analytics.

Dave
Integrated water coordinator in Australia
Utilities, 501–1,000 Employees
Used the Software for: 2+ years
Reviewer Source

I auditor - customer information

5.0 4 years ago

Comments: Love it. Makes the updating of information on the project I am working on easy.

Pros:

Ease of use and accurate recording of information

Cons:

Nothing, I am happy with everything and no complaints.

SafetyCulture Response

4 years ago

Thanks for the review Dave. Glad you are finding it easy to use.

Chad
Risk Specialist in US
Transportation/Trucking/Railroad, 10,000+ Employees
Used the Software for: 2+ years
Reviewer Source

Easy way to audit what needs to be auditied

5.0 2 years ago

Comments: Using iAuditor is overall very easy. I love that i can make changes to what is included in an audit as needed. Being able to share the audit results with anyone I need to share with via a easy to read PDF is great as well. This makes it easier for me to home in on the details that need to be addressed without having to rehash every single thing.

Pros:

I like how easy this is to access both on my computer and on my mobile device. I also like the fact that I can pend an audit and go back and edit as needed.

Cons:

There are times where it has some glitches that can make it difficult to perform audits. These glitches/issues typically get fixed very quickly.

Eric
Switching Supervisor in New Zealand
Electrical/Electronic Manufacturing, 501–1,000 Employees
Used the Software for: Free Trial
Reviewer Source

icheck

4.0 4 years ago

Comments: Self - conscious- feeling undue awareness of oneself.

Pros:

Provides a Work check lists at worksites.

Cons:

A rugby player Must know & understand the laws of the game, before allowing to play. This must apply to All workers before any work task begins.

SafetyCulture Response

4 years ago

Thanks for the feedback Eric. Good to see you are using the checklists across multiple sites.

Ray
Canada
Verified LinkedIn User
Used the Software for: 2+ years
Reviewer Source
Source: GetApp

Outstanding capability & value for an auditing software package.

5.0 6 years ago

Pros:

Huge customer database of shared auditing forms minimizes work required to set up auditing forms. Database tracks downloads and can be used to eliminate those audit forms that aren't as good as they should be. Stellar customer support, very open to improvement suggestions and requests. Good continuous improvment system in place.

Cons:

They've changed the way I can mark up pictures. Text on photos is a fixed size and not able to move it around like before.

Frank
Operations Mabager in Australia
Retail, 501–1,000 Employees
Used the Software for: 2+ years
Reviewer Source

Great way to keep track of condition of your property

4.0 4 years ago

Comments: Benefits of using iAuditor is that We can track what works need to be done on a weekly basis and if its not done then you c an list it again the next week. helps cleaners understand whats needs to be done on a regular basis.

Pros:

The scoring method is great, it helps with the performance of the cleaners and helps with getting certain tasks completed on a weekly basis.

Cons:

I like it and it's easy to use. Nothing really that I don't like about it.

SafetyCulture Response

4 years ago

Hi Frank. Thanks for the review. Good to see you are utilizng our scoring system in our templates.

Pete
Health & Safety Officer in UK
Government Administration, 201–500 Employees
Used the Software for: 6-12 months
Reviewer Source

Recommended

5.0 6 years ago

Comments: Overall this will make things easier, I no longer have to print off excessive quantities of paper as I can use a tablet to enter the data, I can use the camera feature to attach images and I can send actions and report direct by email. I am very pleased with I Auditor.

Pros:

Relatively straightforward to use, I'm not a great lover of technology as I've come across applications in the past that have been far too complicated or limited but I Auditor is pretty easy and simple....

Cons:

As someone who like things quite simple I do struggle translating my ideas to a working template, however, tis was a recommendation from a colleague at another authority and he has been able to help me to build the templates I need so it's just a minor issues really.

Christian
Executive Advisor in Australia
Transportation/Trucking/Railroad, 11–50 Employees
Used the Software for: 1+ year
Reviewer Source

Business / Operational Executive Advisor

5.0 4 years ago

Comments: Very happy with iAuditor it's taken Australian Bus and Truck Care to the next level enabling us to outperform the competition.

Pros:

Ease of use, functionality, and Reporting

Cons:

Setting up and sharing templates can be difficult and time-consuming

SafetyCulture Response

4 years ago

Thanks for the review Christian. Great to hear that this has given you an edge over your competition!