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About Pingboard

Save time and drive engagement at key moments in each employee’s journey with an always-relevant org chart.

Learn more about Pingboard

Pros:

Inexpensive and easy to get started the first few times of trial.

Cons:

I have no real cons in my time using the software.

Pingboard ratings

Average score

Ease of Use
4.7
Customer Service
4.6
Features
4.4
Value for Money
4.6

Likelihood to recommend

8.6/10

Pingboard has an overall rating of 4.6 out 5 stars based on 598 user reviews on Capterra.

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Filter reviews (598)

Tiara
Tiara
Account Department Specialist in US
Verified LinkedIn User
Accounting Software, 201–500 Employees
Used the Software for: 6-12 months
Reviewer Source

My opinion on Pingboard

5.0 6 years ago

Comments: Since im constantly using it to find contact information from the person i need to talk to, i find it helpful every single day , i love that it provides a face of the people thats helping me everyday, so get more familiar with my coworkers.

Pros:

Pingboard is really helpful for me, as an account specialist i need to send emails constantly to my coworkers when i need their help with a client, usually on my system i show the name of the person that can help me but not the contact information, thats when Pingboard comes handy and i can access to numbers and email address from the person i need to talk with.

Cons:

I wish it had a way to chat directly with the people on it.

Matt
Matt
Product Manager in US
Verified LinkedIn User
Internet, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

The smoothest org management software for startups

5.0 6 years ago

Pros:

- Intuitive workflows - Slack integration for OOO info - Democratization of company information

Cons:

- Needs better mobile experience - Not great for bigger companies as the software is in the mantra of "employees tells employers their intention (e.g. in regards to time off)", not the other way around

Verified Reviewer
Verified LinkedIn User
Computer Software, 201–500 Employees
Used the Software for: 2+ years
Reviewer Source

Needs more feature to stay up to date

3.0 6 years ago

Pros:

Easy to read org chart Tracks OOO, WFH, PTO

Cons:

The check in system shows the whole company directory, with photo. Huge security issue here It would be nice if there was some sort of approval process when people submit PTO,WFH etc

Juan
Juan
Director of Applied Technologies in US
Verified LinkedIn User
Food & Beverages, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

Friendly and easy to use web app for personnel management and hierarchy

5.0 6 years ago

Comments: The key benefit for me is to understand who is available on a given day or week, so I can plan activities accordingly.

Pros:

The software is very user friendly and intuitive. It is great for finding out who is out of the office and the reasons (vacation, travel). As a project manager is very helpful when managing resources from cross-functional teams, as the functional managers do not always communicate approved vacation. This tools allows for complete visibility.

Cons:

The only thing I found difficult in the beginning is reporting one's status. If you need to report out of office, one needs to go to the out of office section and then it will allow you to provide new status.

Victor
Victor
Customer Services Director in Brazil
Verified LinkedIn User
Financial Services Software, 201–500 Employees
Used the Software for: 2+ years
Reviewer Source

Awesome visibility!

5.0 6 years ago

Pros:

The connexion between the Areas inside the company that are more visible on daily basis. The e-mail with the Subject: This Week at "Company Name" also is very important and useful for us.

Cons:

The Organogram would be more flexible in order to extract or copy for other platforms, as a simple PPT.

J. Rebecca
J. Rebecca
Senior Marketing Copywriter in US
Verified LinkedIn User
Marketing & Advertising, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

I adore Pingboard!

5.0 6 years ago

Comments: Very convenient and user friendly.

Pros:

It's so nice to notify your coworkers about your status. I love the integration with Slack, too. It's also nice to see the org chart in case you need to see how someone fits into the company.

Cons:

Not a thing! I love it. It's very easy to use.

Nicole
Nicole
Communications and Marketing Specialist in US
Verified LinkedIn User
Transportation/Trucking/Railroad, 51–200 Employees
Used the Software for: 1+ year
Reviewer Source

Amazing Application!

5.0 6 years ago

Comments: My overall experience with Org Chart Software has been fantastic. As our company continues to grow, it's harder to know where people are at all times. Pingboard makes it so easy to communicate to all members of the company where people are each day.

Pros:

The software is extremely user-friendly and it is easy to get a quick snapshot of where everyone in the company is on a given day.

Cons:

The organization chart was a little complicated, but Pingboard keeps working to make it better!

Julio
Julio
Desenvolvedor Front-end in Brazil
Verified LinkedIn User
Consumer Services, 201–500 Employees
Used the Software for: 6-12 months
Reviewer Source

Pingboard - a huge colleague

5.0 6 years ago

Pros:

Pingboard has a great utility within companies (small or large). It helps you to know your mates, their interests and if you need to call anyone, you can just open the person's profile and call. I've worked with a company that was developing its "Pingboard-like" app - a merge of PIngboard with a social network. If at that time, I knew about Pingboard, they'd cancel the development and would be using Pingboard until now.

Cons:

Quite often the mobile app (android) breaks and restart by itself. But I don't think it's a mind-changing bug - Pingboard is an excellent tool.

Nathan
Nathan
SEO Specialist in US
Verified LinkedIn User
Computer Software, 201–500 Employees
Used the Software for: 2+ years
Reviewer Source

Easy & Simple

5.0 5 years ago

Comments: It's been a fairly seamless integration overall.

Pros:

Org Chart makes it very easy to visualize our company from the top down.

Cons:

It doesn't always integrate well with other software.

Stu
Stu
Creative Director in US
Verified LinkedIn User
Computer Software, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

Great for visibility into schedules

4.0 6 years ago

Comments: I've worked at two companies that use Pingboard and think it's fantastic overall.

Pros:

It's great to have an at a glance look at who will be working on a given week. Pingboard gives us better awareness than Google Calendar can, so we can plan accordingly.

Cons:

There are some weird, nuanced bugs. It's easy to accidentally place yourself on OOO for today with no way to edit it since it's considered the 'past'. It would also be great if Pingboard interacted with Slack. I've often wished my status in Pingboard could be reflected in Slack to make things more smooth an automated.

Verified Reviewer
Verified LinkedIn User
E-Learning, 51–200 Employees
Used the Software for: 1+ year
Reviewer Source

Where has this software been all my life?

5.0 6 years ago

Comments: This has made our organization so scalable and has allowed everyone to stay communicated. We've integrated Pingboard into every process- declaring sick days, determining head counts for lunch, leveraging the "Out of Office" feature to inform and auto-update calendars.
If you get a chance, use the phone app to play the faces game. A VERY fun way to get folks engaged and learn new faces.
The basic info on the profile also serves as our source of truth for t-shirt sizes, etc. All around a great tool.

Pros:

EVERYTHING- in today's world of dynamic and nomadic workforces this tool is incredibly easy to communicate new faces, location statuses, and act as a central repository for where our largely remote workforce happens to be that day. It also ends up being a great way to explain a re-org of teams (happening often when you're growing fast!), since you can graphically see the new table of organization and who reports to who.

Cons:

The desktop version is not as slick as the mobile application. Other than that, the program is very flexible and can be easily integrated with other products.

Verified Reviewer
Verified LinkedIn User
Computer Software, 201–500 Employees
Used the Software for: 2+ years
Reviewer Source

Pingboard Loades with Amazing Features

4.0 6 years ago

Pros:

Pingboard is so simple to use for both admins and end-users. They make regular improvements to help integrate with other apps, to the org char user interface, and to the overall feel of the product. It feels like their engineering team is really on top of things, we've had very few issues with the software.

Cons:

As much as we love the product it is priced a little high. I would love to see more integrations with HRIS systems and other tools for the price asked for. At the end of the day it's the perfect team directory! Their API is awesome and easy to use which has helped me get around the lack of integrations with a few other products we use.

Larissa
Commercial Enablement in Brazil
Financial Services Software, 1,001–5,000 Employees
Used the Software for: 1+ year
Reviewer Source

Pingboard is excellent software for finding people, but it fails to provide information

5.0 3 years ago

Comments: This software helps to visualize support teams and which areas exist in the company.

Pros:

Pingboard is excellent software for finding people in the organization and seeing how your company's organizational structure works. It makes it very visible how each company's team is organized and the hierarchies, in addition, it is possible to have control of personal information such as contacts, gift clothing sizes, and other things, in an easy way.

Cons:

I believe that Pingboard could be more complete in terms of developing information. Currently, we cannot change the layout of the platform and add more information from our collaborators, which creates difficulties, since many people use the pingboard to identify support teams, however, they are unable to extract what this support team does, or what that person is shown on the ORG CHART acts.

Verified Reviewer
Verified LinkedIn User
Insurance Software, 201–500 Employees
Used the Software for: 2+ years
Reviewer Source

Functional & easy to use!

5.0 6 years ago

Pros:

Easy to use, streamlined & multi-functional. I like that you can make mock-ups of hypothetical org structures & put placeholders for "TBD" positions. Out of office, remote, etc. statuses are very helpful (if only everyone was consistent about using them)! I love using Pingboard to double check or confirm an employee's start date or title.

Cons:

For check-in, I wish there was a way to only display employees in that office. We have a few different office locations, so it would be helpful if guests didn't have to scroll through the entire company. It would also help to have a more direct way of accessing signed NDAs from the check in history. I wish there was a way to export a report of employees' birthdays &/or work anniversaries as well.

Verified Reviewer
Verified LinkedIn User
Insurance Software, 201–500 Employees
Used the Software for: 1+ year
Reviewer Source

Great, hope to see more features to come!

5.0 6 years ago

Pros:

It's easy at a glance to find out where people are/if they're out of the office and understand our organization's structure quickly when we might have a flurry of new hires or other major changes to the company.

Cons:

Not a huge con, but I'd like to see more/expanded integrations with the other software we use as an organization. For example, I find that I have to set my status on Slack as well as Pingboard, and update my name in Jira if I'm going out of office. And while the Google Calendar integration is helpful, I'd like to see full day blocks in my calendar, instead of the "All Day" calendar entry up at the top if I'm going to be on vacation for a number of days. Expanding the existing integrations would take this software to the next level. I'd love to be able to have this be the one and only place I need to update if I'm going to be out of the office or remote.

Verified Reviewer
Verified LinkedIn User
Management Consulting, 51–200 Employees
Used the Software for: 1+ year
Reviewer Source

Pingboard Review

5.0 6 years ago

Comments: The benefits of quick access to team names brings credibility in a company of hundreds.

Pros:

I do enjoy with multiple teams within my startup I have the ease of finding departments in levels of tiers. Quick info on the fly is important with our clientelle so the user friendly interface keeps me pleased.

Cons:

Sometimes the software doesn't update properly. With such a high turnover, it's important to have all employees up to date. A few embarrassing situations I'm sure are controllable on our end.

Joseph
Technical Director in US
Information Technology & Services, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

Great tool for employee management!

5.0 6 years ago

Comments: It's very nice overall and makes it easy to view your organizational structure. It would be nice if employees within a single branch could update one another's status, but it's very nice that a "manager" can update everyone below them in the chart.

Pros:

The software is very easy to use and allows both managers and employees to know each other's whereabouts. The mobile app. is very convenient and the integration with Google Calendar allows you to set a status in Pingboard and have it appear automatically in your Google Calendar. The "face game" is an especially nice way to get to know co-workers when your company goes from a small to medium-sized company. Also, Google Authentication makes it very easy to login both at a computer and on-the-go.

Cons:

It is slightly inconvenient that if you first put an event in Google Calendar, it does not sync with Pingboard (although the it DOES work the other way).

Verified Reviewer
Verified LinkedIn User
Information Technology & Services, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

Excellent Product

5.0 6 years ago

Comments: We use this for an org chart, company directory and out of office calendar. It is very helpful to keep track of everything.

Pros:

Very easy to use and the ability to integrate with other products

Cons:

I am very happy using this product and have nothing negative to say

Verified Reviewer
Verified LinkedIn User
Computer Software, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

Love the org chart

5.0 6 years ago

Pros:

The people planning features are awesome! It helped me plan and test different org structures before rolling out any updates.

Cons:

It would be great if we can make some fields visible to the managers in the tree.

Verified Reviewer
Verified LinkedIn User
Computer Software, 1,001–5,000 Employees
Used the Software for: 6-12 months
Reviewer Source

Easiest way to find and learn about your teamates around the world

5.0 6 years ago

Pros:

I have never used Pingboard before until my new current company and MAN it makes it so much easier to see who reports to who, and also learn more about a colleague across different offices.

Cons:

I think this may be an IT issue, but sometimes when we have org changes or promotions, Pingboard isn't up to date and it takes some time. Again, I know this may be an issue on our side but that is really the only thing that I dislike because I use Pingboard to get people's titles and to see who they report to.

Rebecca
Sr Manager in US
Information Technology & Services, 501–1,000 Employees
Used the Software for: 1+ year
Reviewer Source

Keep up to date with your organization while working remotely

5.0 2 years ago

Pros:

Working for a start up, our organization is always changing. Pingboard is a great place to find and keep track of who's on what team. I love the way the board visualizes the organizational structure, how you're able to connect with colleagues through common interests in your profile and how there are interactive quizzes to help you virtually "meet" other colleagues.

Cons:

I haven't used the platform to the full extent. I'm sure there are a lot more capabilities I'm not aware of.

Verified Reviewer
Verified LinkedIn User
Veterinary Software, 51–200 Employees
Used the Software for: 1+ year
Reviewer Source

Easy to Use - Great Way to Connect to my Company

5.0 6 years ago

Comments: Working for a fast growing company it can be hard to keep up with all of our new hires. Ping board makes it easy to see our expanding work force and stay connected to our different internal teams.

Pros:

The ease of use, accessibility to org chart, and seeing how our company is evolving

Cons:

Sometimes too much information sent out on the calendar feature.

Verified Reviewer
Verified LinkedIn User
Security & Investigations, 51–200 Employees
Used the Software for: 6-12 months
Reviewer Source

Easy to use, and makes a HUGE difference!

5.0 6 years ago

Comments: We have a large office that you may not know everyone by name, but a small enough office that you still run into them often. Pingboard allows new and existing employees to get to know one another better, in an easy and efficient way.

Pros:

This software is so easy to use, allows for many different organizational functions, ways of grouping, and creates a beautiful Org Chart.

Cons:

So far, we have not had any issues. We upload easily, our employees have no issues updating their own profiles.

Verified Reviewer
Verified LinkedIn User
Information Technology & Services, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

Intuitive

5.0 6 years ago

Pros:

extremely easy to get around. Reasonable price.

Cons:

No way to separate out two groups under one manager

Verified Reviewer
Verified LinkedIn User
Farming, 201–500 Employees
Used the Software for: 1+ year
Reviewer Source

Great for organizational structure

4.0 6 years ago

Pros:

Pingboard allows me, as an IT personnel to track down who a user is and who their direct report is so I can get quick approval for hardware and software requests.

Cons:

The gmail sync caused unnecessary emails but that could have been our setup.