An open-source suite of integrated apps to manage CRM, PoS, Website, eCommerce, Sales, Accounting, Warehouse, HR, Marketing, and more.
Odoo survey is the good option for quick start surveys.
The initial implementation was painful to say the least.
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Complete set of business management software
Comments: Odoo has helped us to automate our business process securely while leveraging more revenue.
The best part about Odoo is its open-source software which you can download and run on your private server, which makes it more secure and reliable. Odoo comes with integrated apps for CRM, eCommerce, accounting, PoS, and project management. The software is easy to implement with detailed documentation and active community support.
The software is written in high-level open-source interpreted Python language. If the software was written in JAVA it would have been even better.
Reasons for Choosing Odoo: Odoo can be implemented on-premise making it more reliable and secure.
Switched From: NetSuite
Reasons for Switching to Odoo: Odoo is open source and can be hosted on-premise making it best for growing business.
Buckle your seatbelt, it's going to be a bumpy ride!
Comments: The biggest hurdle was the initial implementation so this may be something you would need to prepare yourself for if deciding on choosing Odoo, unless of course you are happy to pay for the support packages offered by Odoo which we found to be very costly. Other than this the system itself is an excellent piece of kit and it has helped our business traverse the gap between startup business to SME
Odoo is an extremely powerful software. We use the Manufacturing Module and the CRM Module prominently and these have both been brilliant tools that we are very happy with internally. The MRP is excellent at automating our manufacturing process whereby our production manager has only to add orders to the system while the system itself creates the PO's, calculates times and helps us to schedule our work. The CRM for the sales side is really easy to use and browse through and has a very good tagging feature allowing me (as sales director) to easily filter accounts and keep track of leads.
The initial implementation was painful to say the least.. We stated using Odoo way back in 2015 so this may have been due to our slow uptake of the software how ever I recall that once we signed up as paid users, there was very little support given to set up the system (unless we paid extra for the hourly support..). This was a big issue as we never had an easy way to contact someone for help with little configurations and therefore had to do most of the implementation ourselves. It took us over a year to get the system working properly
Alternatives Considered: Statii
Reasons for Switching to Odoo: It wasn't the cheapest but wasn't the most expensive either AND the functionalities offered were not so complex that we'd be paying for a system and not utilising most of the features.
Supports all project tasks and helps to enhance the organizational capabilities of team members
Comments: With Odoo, we created an integrated system that includes all our data. It allowed us to evaluate resources and accurately determine operations' efficiency, and automation helped us make better judgments.
Odoo reporting and scalability are my favorite features. The Odoo user interface is clear and straightforward. The Odoo system, in general, is flexible and can add more functions, allowing us to maintain the continuity of data entry and quickly complete transactions. I like the customization options and shortcuts that make it easier for my team and other departments to keep track of their workflows and improve entire processes. In addition, Odoo is cloud-connected, provides process automation, and raises the quality of business logic, thereby saving time and money.
It requires intensive training sessions so everyone can understand the jobs and work in a unified manner. The subscription prices are reasonable, but the slowness in some functions should be addressed.
Comments: It was very average, some of the features of Odoo did not fit with what I was looking my business, for instance, the ecommerce section was a little bit too complicated and did not fit was I was looking to do.
I liked how I could create my own invoices and how easy it was to use this template once it was created. The billing and accounting segment was convenient as well
I found it hard to get going. I guess I did not have as much knowledge as I have now but I was struggling a little bit during the free trial.
Alternatives Considered: PaySimple
Reasons for Switching to Odoo: Free trial
Awesome ERP Experience!
It has all the modules/features integrated to run a business
Support shall be more responsive and cost friendly
Reasons for Choosing Odoo: PrideSys ERP feature development was very poor and slow to keep up the pace wit our business
Switched From: Pridesys ERP
Reasons for Switching to Odoo: Oddo seemed to offer more features/functionalities at better cost
Comments: Overall experience i like this app and mu business be easy to control after move to odoo and i have a great feeling with this app
Odoo make my busines accrued and easy to track and control.Each thing as accounting, inventory, AR, AP, and financial reports i need make it very easy.
Least like is tax features i can't use it and i feel it need to upgrade to be easy in use.
Odoo for Human Resources management
Comments: Odoo is a collection of open-source software that offers a variety of solutions for companies of various sizes. Businesses may manage their sales, inventory, bookkeeping, project management, and more with the aid of Odoo. The software can be significantly customized by users to meet their individual needs.
Odoo is a remarkably flexible and potent program for hiring and payroll management. You can use it to track job opportunities, handle payroll, and establish employee profiles. Odoo can be tailored to your needs and interfaces effortlessly with other third-party programs. Odoo is a fantastic choice for companies wishing to automate their payroll.
I had a hard time understanding it at first because nobody taught me the software or helped me.
Comments: Odoo allows me to create recurring alerts in case of unpaid invoices and to follow the status of my stock in real time
its operation in Saas mode 100% online, its user interface is very clean and well ordered
the customization of the product is not easy and the little customer support
Simple to Use
We use the app for CRM, it is a professional solution, automated and works well internationally.
With more databases, it gets too slow which is annoying.
Best open source alternative
Excellent alternative for business management in an open source way. Excellent task management and an integrated CRM.
Difficult to set up, and not so attractive looking.
Odoo - a business-oriented program.
Odoo has a lot of positive aspects. The first is that it is more akin to a business development platform than an ERP. It is quite simple to build business logic on top of the Odoo "application server." Having said that, many excellent modules have already been written. And several modules are linked together.
The CRM module is fantastic. It helps you to manage your leads and prospects in a Sales funnel. Commercial Contacts may be monitored, and calls and messages to leads can be tracked. The "sort by last message" option offers you a good idea of when you should contact that lead again. You may also specify a "next step" date for possibilities.
The website builder is also excellent. Very user-friendly, and you create your website using graphical building pieces. The website builder also works with emails, which I use to create marketing emails. They also look wonderful.
The accounting section is also fairly comprehensive. You may immediately associate financial information, such as bills, with your customer. Dunning may be automatically implemented using rulesets. Odoo has comprehensive accounting capability in addition to invoicing (double ledger).
The HR feature is also useful for tracking your employees' vacation days and other information. You may also keep and categorize CVs for future jobs.
Odoo ERP software offers a broad set of systems that serve each area of the firm, including accounting, project management, customer service, warehouse management, manufacturing supplies, and so on. Because the Odoo system is created in a modular structure, users may pick suitable apps from the app store and install them on the company's account. The Odoo system's hallmark is its over 10,000 support modules. Enterprises merely need to choose the relevant functionalities and eliminate the unneeded ones.
Odoo installation and setup are difficult. To understand this Odoo, you must have programming abilities. This can be irritating for your company since dealing with the installation problem requires time, effort, and, most importantly, money from your employees.
Odoo for ERP, Supply chain, Manufacturing, trading, Ecommerece business
We used it to streem line and for effective supply chain and finance, it helped us to determine those key factors, and we customisely made reports for performance of company aswell individiduals.
In supply chain, tradeoff and optimization between shortages and overstocking, cash to cash cycle inprovement made by analysing and bottle necks deteced by odoo.
Longterm pending cases, reporting, email notification for a abnormal or overdue, and over amount transactions helped us to manage finance on a well way specially when we were in crises.
Sourcing rather than manufacturing analyse by customize odoo, in costing and RFQ is wonderful.
Easy installation, can be customize as per business scenario, wide support, business features, transaction are supported according to international business tactics. Almost every module available finance, invoicing, quality control, inventory, planning,manufacturing, MRP and DRP. The cross functionalities made odoo awesome, check and control over transactions, users is a powerful tool to control the business, available as Saas, local server aswell can be installed on custom domain. Speedy work, with better GUI, its best for large/medium industry. It perfectly supports Importing, exporting or migration from another ERP. Transactional control, tracing over network is available, secured platform for business. Android app is available, can be worked smartly on it. Purchasing control, Planning control, and inventory scenarios are purely designed on professional approach. Bottle necks, cycle time, EOQ can be configured on it, With configuration it can be run with optimistic, in future AI and automation it can be a advanced supply chain tool. For realtime tracking and tracing like Barcodes, QR codes are available to generate automatically/manually for batches and products.
Customization is not easier, with depth documentation is required, which is unfortunately is not publicised. Limited database server type, it's somehow difficult to configure with existing dedicated database server. Transaction uniqueness records like algorithm for hitting a specific transaction is not being created, i.e on refreshing or by going back values can be submitted twice. Some pages, do not display properly on android app, specially visuals.
Reasons for Choosing Odoo: less control over transactions, business volume and scenarios were not implemented in ERP.
Future is here...
Comments: I am odoo developer and providing customization and the apps to integrate with odoo. Being a developer i feel this is future . The world will recognize its versitality verysoon. Its the solution to all problem at one place. We can summrize it by saying its platfourm where you have to put all your problems and leave it for odoo to solve. Because its builtin app most likley solve all your problems.
Its feels tricky at first. Butt when you starts using it you will be in love with his versitality.. I like most the control that you can control your stuff at one place. Which is now a days is big prob. You can change optimize and integrate the stuff with very little effort.
When you comes to cons. It usally feel tricky. Which may make you away from using it. Next you have to putt some effort to understand what actually is going around.
Alternatives Considered: Zoho CRM
Reasons for Choosing Odoo: As i mentioned its easy to manage and control your code with odoo. And being developer its best thing when you have the control all over the produvt that your are builting at one place.
Switched From: django CMS
Reasons for Switching to Odoo: Its availbility.. Scalibilty. And versitile nature makes its unique from others..
Easiest ERP to Implement.
Comments: Awesome. We were able to implement several modules with minimal costs. Enterprise version with Studio and Odoo support package was sufficient for vanilla standard software implementation. The learning curve is short we were able to train SMEs and onboard functionality quickly.
Rich functionality to cover the requirements of manufacturing facility. Relatively inexpensive to use compared to products in its category. Studio app in the very friendly to make many changes required during implementation.
On premise installation requires additional skillset not easily available in the market.
Great Software Best balance between cost & functionality
Comments: Integration of various other software solutions into one, real time info avaliable everywhere
Easy to use, cloud based, value for money
Access control features, would be great if you can restrict master data creation and functional transactions
Reasons for Choosing Odoo: Best value offer @odoo
Reasons for Switching to Odoo: Best value for money and more easy to implement
3 years ago
We appreciate the great review Guillermo! Odoo looks forward to continuing to create value for your company as well as seeing your team grow. :)
Odoo gives you full featured modern open source software to manage a business or any organization.
One of the fastest growing, well rounded, full featured, modern, open source, business, or other organization, management software.
* A free community version is available at no cost forever, with about 85% of the features of the paid commercial version.
* Very powerful software for organizations of 1 or 2 people, up to hundreds, possibly thousands of employees.
* Full accounting including customized international accounting which works in about 100 countries, impressive.
* Full website builder lets you drag and drop blocks on the screen to setup your org's website.
* Comes with a feature where you can offer live chat support to your customers or audience.
* Connects to your bank account in the paid version for automatic verification of account activity.
* Manages multiple bank accounts for the various parts of the organization, nice.
* Full automation of the employee recruitment, interview, hiring, employment contract, and termination process.
* Management of the vehicle fleet or any other set of assets belonging to the organization.
* Manufacturing Resource Planning modules are available if you're running this type of organization.
* Email app is great and a huge time saver, it becomes a high speed task manager and filter.
* Point of sale app is also really cool, from a tablet or phone you can access the minimal set of functions in Odoo needed to check customers out at the point of sale, the great thing is the Point Of Sale can keep running taking payments and tracking which items are sold and their quantity, even when internet access disconnects, then when internet connection comes back, the app will save the completed sales into your Odoo system.
* Between 50 and 100 apps.
* You can use all the community apps for free. If you choose to subscribe to the commercial Odoo, it's a cheap price per month per app, which comes with support and hosting if you want it. Pricing is way lower than the competition. Even running the free community version although limited it's far better than running a business without software or with many disjointed separated software.
* Odoo really delivers on the do-it-all approach, every app is able to talk to all the other apps, and share information, because they all run on top of the same set of your company's data. This totally eliminates the need to connect separate apps made by different companies, or worse, re-enter the same data into multiple different apps, losing tons of time and money.
No data re-entry. All the apps are connected and share information. Saves so much time and money. Also, you can create your own modules, or hire an outsider to create a module for you, due to the open source nature of the software. Easy to add any of the pre-made apps.
It can run slow, if you don't take a little time to tune up the server it's running on, and use enough memory, caching, and ideally an ssd. There's a lot of database access happening. Upgrading to the new version is not easy. It would be great if the Odoo company would make upgrading a simple do it yourself automatic task, one click of a button, that would not require human attention for 2 weeks. There's an entire article with more about this on the Odoo site.
6 years ago
Thank you for your review Chris. We appreciate you taking the time to provide us with your valuable feedback.
Covers most of the organisational needs but need customization as well
Comments: Have experience of consulting and over seeing the implementation ( 14 Implementations) of Odoo from version 8 to 11 for the past 4 years.
1) Opensource and SaaS option 2) Easy to use - Maintained uniformity across modules 3) Availability of Third Party apps 4) OCA community support 5) No other opensource ERP covers Inventory (Product master - ability to handle product variance / Inventory valuation / Landing Cost) and Recruitment functionality like odoo 6) Odoo Enterprise Accounting reporting is a plus 7) Easy to customize or develop new module using Odoo Studio if your an enterprise customer 8) Developing new module even in enterprise will not take much time 9) Partners availability across globe is a plus 10) Having Ecommerce functionality in an ERP is great advantage
1) Need customization for localization ( Both HRMS - End of service calculation and Taxation) 2) Must to have functionalities are moved from community to enterprise form Odoo version 9 onward till odoo 12 3)Must to have accounting reports moved to Odoo enterprise 4)Not providing incremental update to the existing version is minus 5) Different pricing for different region 6) Document management features could have been better even-though they released few more functionalities in Odoo 12
4 years ago
Thanks for the review Selvakumar! We appreciate the 10/10 for recommendation. Your key points in both areas were informative to read. We like to see the Pros in order to understand where our community finds the most value, as well as the Cons to see where we can improve. Note for some of these (such as Documents management) that our software is constantly being updated and improved by a global team of awesome developers to bring features like this to our users. If you are on the SaaS platform, these features are delivered to you automatically without any need to update or reconfigure (we like to make things simple and easy). Hope to see you at our next Odoo event to learn more about your experience! :)
industrial engineer specialized in the business area, project manager and Odoo consultant
Comments: It is the most complete ERP with the best support and the largest community and continues to grow. Undoubtedly the best proposal for small and medium-sized companies because of its relatively low costs compared to all the characteristics it has. It is the most complete ERP with the best support and the largest community and continues to grow. Undoubtedly the best proposal for small and medium-sized companies because of its relatively low costs compared to all the characteristics it has. Its easy use and the integration of all its modules make it the perfect tool for any company that needs to manage its processes
It is a complete business suite that allows the management of multiple applications for managing the processes of a company. It has a friendly interface and has easy handling and configuration in all its modules. all applications handle information in an integrated manner. Integration among all its modules that facilitate its usability. It has a very large community of users and with the best support for this type of applications. It has the best prices in the market and even has a free version for small businesses. undoubtedly has the best price quality ratio among all software of its kind.
because it is designed to touch all the areas of management of a company, it has some areas with some weaknesses regarding the competition such as human resources, payroll and adjustments in the configuration of some countries that do not have a lot of presence in their community. Although it is very intuitive and is designed to facilitate user use, knowledge must be available about the processes in question in order to exploit the full potential of this suite.
Everything in this single platform
Sales, buying, stocks, finance, projects, and other essential activities are all integrated. As a result, if the consumer has a standard business flow, they may quickly begin using it. Modification is only necessary if the user's workflow differs from that of a typical organization. Odoo is a very versatile piece of software, and If configured correctly, it may become the business's brain.
At first, it may seem that too many functions are accessible, but this is not the case. To get things running in a fashion that mirrors your standard process, you'll need to do a lot of adjusting and customizing depending on the business structure and present processes. The pricing is affordable; however, the cost perusers can rise rapidly as additional modules are deployed.
Improve customer service speed and training manuals and videos
Comments: The software has the ability to do anything you want, but the process of customizing needs to be improved. If you are not very computer savvy, there is no way you could use this software or even think of ways to make it better. The customization team needs to take more of an assertive role with helping people figure out what they could do to improve their processes and their software. In addition, because it is so highly customizable, there needs to be top of the line customer service, which there isn't. There needs to be a tech support number to call at all times, because businesses are relying on your software. Right now if you put in a support claim, it takes 34-48 hours to receive a response and then there is so much back and forth, it usually takes 2 weeks to get anything resolved and in the business world, that is not acceptable. The customer service agents should pick up the phone after the first email, if they don't understand what is going on.
Difficult to learn and difficult to maintain without an IT department.
6 years ago
Thank you for your feedback Michael. We always appreciate hearing from our customers and their experience with Odoo. We are always improving our product and hearing what our customers think is important. Regarding the training, a few months ago we launched our brand new training platform to help people learn more about Odoo: https://training.odoo.com Note that if you already have a success pack, be sure to ask your consultant about a free access code to the eLearning platform. In addition we also have a lot of user documentation on our website, available here: https://odoo.com/page/docs I'm sorry to hear you've had some issues with the support team. Our support teams are now available 24/5 with teams located in the US, Belgium, and India to provide coverage across every timezone. I hope this helps and that you continue to enjoy your experience with Odoo! :)
Best ERP Open Source Software
The Odoo is a best open source software. Your use facility is amazing and the best of all: is free! Odoo has OCA Community that help the user in several questions.
In Brazil Odoo no have a very good support.
3 years ago
Thanks for the review of Odoo Community! We are happy to hear from developers/users on this edition and see what amazingly talented business experts like yourself do with our free open source offering. Be sure to also check out Odoo Enterprise on our "Editions" page to see what other incredible features Odoo can offer your organization! :)
Odoo is the solution to automate almost all of your business processes.
Comments: Speed up internal processes, for example from quotation to delivery or manage your products from stock to webshop and POS. It saves a lot of time and can provide very useful information regarding your business data.
The reason why we had chosen Odoo is for the combination of applications and being open source. We use practically all modules; sales, CRM, Purchases, projects, webshop/website, POS, HR, repair management, manufacturing, and finance. Most of the competitor ERP software does not provide the webshop/website and POS modules. This point was for us at the end the most important one.
Because of the great number of applications within Odoo, they are not all at it's very best. But providing feedback, creating your own customisations or even your own modules does help to make the Odoo system more complete and easier to use.
6 years ago
We are glad to hear Odoo is saving your business time and simplifying some of the workflows you do many times a day! We noticed in your review you also mentioned sending feedback for features that would be helpful to you, keep that feedback coming as we are always eager to hear what ways we can better help support your business! I would also recommend checking out Odoo Studio (https://www.youtube.com/watch?v=xCvFZrrQq7k) which allows you to customize your apps or even create new ones without the need to have your developer write code. Hope that helps, and thanks again for using Odoo for your business!
ODOO cloud solution: convenient, fast implementation and strong support from ODOO implement team.
Comments: ODOO cloud: hassle free solution for a company like ours that has no time to spend on managing IT infrastructure. We have improved not only our company efficiency, but have no a central repository of information for our users, speeding up access to the correct and complete information.
The architecture of ODOO is really smart and has allows us to develop really customized solution, that were sometimes really complex as to meet our practical needs. ODOO team project management was really efficient and at the end cost effective. We have managed to migrated from an older own hosted version to ODOO cloud in a very short time, without disturbing our daily operation.
ODOO solution has a lot of features that are constantly evolving. Sometimes data structure seems to change from version to version and this may become confusing for the user, specially when functionalities are being impacted at the same time.
5 years ago
Many thanks for the review Olivier! It's great to hear how you've been using Odoo for your business. We hope you will look into our new version (set to release in October) which will have even more awesome tools and features to help users like you get the most out of their business software. :)
It's a really big ERP to work with but dificult to customize
Comments: It can be very usefull for little and medium size companies to manage them and help with decisions making with the reports
Have a lot of packages all over the internet that can be used for free and can be found in their own store, the community can be really helpful when asked for a doubt, easy to add new packages and configure some basics things to make it work with a lot of companies even for non-programmers, it's open source
There are a lot of basic functionalities that can only accesed by paying, if a company needs to customize more than basics things can be really dificult to make, the community version does not have any type of support and it's a little unstable, there are no package compatibility between versions
5 years ago
Hi there and thank you for the review! We think it is important to note that Odoo does not restrict functionalities with a payment model as you stated here. In fact, Odoo offers a "one free app" model which allows any company to use any one single app from Odoo for free. While we have pricing per application, and integration / maintenance / service / development are all things that have an associated cost for any organization, we open our platform to the business community with this one-app model to allow businesses with little-to-no budget to still use an Odoo application and improve their workflows. We encourage you to check this offer out if budget is limited, and contact one of our Odoo experts if we can help you further analyze the solution to fit your needs. Thank you for being part of the Odoo user community! :)
Fruity Chutes uses Odoo to Scale Business
Comments: Back in early 2016, we started to look for a better way to run our business. Of course, there are all sorts of ERP systems, and most all are very expensive. For us, they are completely out of reach. Then there are many dedicated servers, and non-internet enabled systems. For us, with our distributed workforce we had to have a SaaS solution. In April we came across Odoo and it met all our requirements. We were able to get setup on jut a few months, mostly by ourselves. Now at the start of 2017 our entire business sales, procurement, manufacturing, and accounting is now being run on Odoo. It's working fabulously for us it's hard for us to imagine how we could scale our business without it! I highly recommend anyone looking at an affordable ERP system to give Odoo a serious look!
You can do most of the setup yourselves. And all the business needs are already integrated together. Having our accounting directly integrated with our business process is great.
You do need to tune some business process to work in the Odoo modules. Examples are how Inventory works and procurement rules. Also manufacturing. But we were able to overcome these with just a bit of work.
6 years ago
Thank you Gene for the great review! I'm happy to hear that you've had such a good experience with Odoo. We really believe that business software shouldn't have to be complicated, and our mission is to provide intuitive and tightly integrated software. Thank you again for your feedback and please do let us know if there is anything we can help you with.