---
description: Get detailed information about Salesforce Marketing Cloud Account Engagement usability, features, price, benefits and disadvantages from verified user experiences. Read reviews and discover similar tools on Capterra United Arab Emirates.
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title: Salesforce Marketing Cloud Account Engagement Price, Reviews & Ratings - Capterra United Arab Emirates 2026
---

Breadcrumb: [Home](/) > [Marketing Automation Software](/directory/6/marketing-automation/software) > [Salesforce Marketing Cloud Account Engagement](/software/134593/pardot)

# Salesforce Marketing Cloud Account Engagement

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> Pardot's lead management features CRM integration, email marketing, lead nurturing, lead scoring, and ROI reporting.
> 
> Verdict: Rated **4.1/5** by 649 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Who Uses Salesforce Marketing Cloud Account Engagement?

Organizations that use online marketing for lead generation

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.1/5** | 649 Reviews |
| Ease of Use | 3.8/5 | Based on overall reviews |
| Customer Support Software | 3.8/5 | Based on overall reviews |
| Value for Money | 3.8/5 | Based on overall reviews |
| Features | 4.0/5 | Based on overall reviews |
| Recommendation percentage | 70% | (7/10 Likelihood to recommend) |

## About the vendor

- **Company**: Salesforce
- **Location**: San Francisco, US
- **Founded**: 2003

## Commercial Context

- **Starting Price**: $1,250.00
- **Pricing model**: Flat Rate (Free Trial)
- **Pricing Details**: GROWTH&#10;Standard marketing automation&#10;$1,250/month/up to 10,000 contacts&#10;&#10;PLUS&#10;Advanced marketing automation&#10;$2,500/month/up to 10,000 contacts&#11;&#10;&#10;ADVANCED&#10;Customizable marketing automation&#10;$4,000/month/up to 10,000 records&#10;&#10;ENTERPRISE&#10;$15,000/month/upto 75,000 contacts&#10;&#10;All plans are billed annually.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Android (Mobile)
- **Supported Languages**: English
- **Available Countries**: Australia, Canada, China, India, Indonesia, Malaysia, Philippines, Singapore, Taiwan, Thailand, United Kingdom, United States, Vietnam

## Features

- Activity Dashboard
- Alerts/Notifications
- Autoresponders
- CAN-SPAM Compliance
- Campaign Analytics
- Campaign Management Software
- Campaign Planning
- Campaign Scheduling
- Campaign Tracking
- Channel Management Software
- Contact Database
- Contact Management Software
- Content Management System (CMS) Software
- Conversion Tracking
- Customer Database
- Customer Segmentation
- Customizable Forms
- Dashboard Software
- Data Visualization Software
- Drag & Drop
- Email Tracking Software
- Event Triggered Actions
- Forms Creation & Design
- Forms Management
- Interaction Tracking
- Landing Pages/Web Forms
- Lead Distribution
- Lead Generation Software
- Lead Management Software
- Lead Notifications
- Marketing Automation Software
- Mobile Optimization
- Multi-Campaign
- Multi-Channel Attribution
- Online Forms
- Performance Metrics
- Process/Workflow Automation
- ROI Tracking
- Reporting/Analytics
- Sales Activity Management
- Sales Reports
- Segmentation
- Social Marketing
- Subscriber Management
- Template Management
- Third-Party Integrations
- WYSIWYG Editor
- Website Analytics
- Website Visitor Tracking
- Workflow Management Software

... and 14 more features

## Integrations (20 total)

- Eventbrite
- FullContact
- Gmail
- GoTo Webinar
- GoodData
- Google Ads
- Google Analytics 360
- LinkedIn for Business
- Meta for Business
- Microsoft Outlook
- Olark
- Salesforce Marketing Cloud
- Salesforce Platform
- Salesforce Sales Cloud
- SugarCRM

... and 5 more integrations

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base Software
- Phone Support
- Chat

## Category

- [Marketing Automation Software](https://www.capterra.ae/directory/6/marketing-automation/software)

## Related Categories

- [Marketing Automation Software](https://www.capterra.ae/directory/6/marketing-automation/software)
- [Campaign Management Software](https://www.capterra.ae/directory/30012/campaign-management/software)
- [Lead Generation Software](https://www.capterra.ae/directory/30963/lead-generation/software)
- [Email Management Software](https://www.capterra.ae/directory/30553/email-management/software)
- [Forms Automation Software](https://www.capterra.ae/directory/10023/forms-automation/software)

## Alternatives

1. [Brevo](https://www.capterra.ae/software/132996/brevo) — 4.6/5 (3408 reviews)
2. [Gmail](https://www.capterra.ae/software/202338/gmail) — 4.8/5 (13327 reviews)
3. [Mailchimp](https://www.capterra.ae/software/110228/mailchimp) — 4.5/5 (17572 reviews)
4. [ActiveCampaign](https://www.capterra.ae/software/79367/activecampaign) — 4.6/5 (2561 reviews)
5. [MailerLite](https://www.capterra.ae/software/136603/mailerlite) — 4.7/5 (2256 reviews)

## Reviews

### "SalesForce MC makes your life easier" — 5.0/5

> **Simon** | *5 November 2025* | Financial Services Software | Recommendation rating: 10.0/10
> 
> **Pros**: Undoubtly the best tool for communication with clients. The main modules we've been using such as Email Studio, Journey Builder with Automation Studio, Contact Builder, and Web Studio enable us to manage data, design campaigns, and automate customer journeys at scale.
> 
> **Cons**: What I least like about SalesForce Marketing Cloud is logg off time out which is by my personal opinion extremely short.
> 
> Drag-and-drop editor and reusable templates make it easy to design professional emails without needing deep HTML skills.&#10;Features like A/B testing, dynamic content, and predictive engagement ensure that every email is optimized for performance. Whether it’s a one-time campaign or a recurring newsletter, Email Studio gives us full control over design, delivery, and analytics.&#10;Journey Builder where is all about orchestrating customer journeys across channels, allows us to design automated, multi-channel customer journeys — meaning we can deliver the right message, at the right time, through the right channel.

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### "A huge potential" — 3.0/5

> **Chiara** | *27 April 2025* | Health, Wellness & Fitness | Recommendation rating: 7.0/10
> 
> **Pros**: The tool has a lot of potential but many things that make it non user friendly
> 
> **Cons**: I hate that contacts and accounts cannot be deleted and reports are not the best.
> 
> I must say that this could have to do with the way it was set up in my company

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### "A Marketing Must\!" — 5.0/5

> **Luke** | *6 November 2024* | Sports | Recommendation rating: 9.0/10
> 
> **Pros**: Salesforce Marketing Cloud Account Engagement is a clean, enterprise level product that does a great job\!
> 
> **Cons**: The price can seem a little high based on some of the industry competitors.
> 
> I really enjoy working in Salesforce Marketing Cloud Account Engagement. This is something that I've used consistently now for over a year and absolutely love it\!

-----

### "Thumbs Up to Salesforce" — 4.0/5

> **Gina** | *10 April 2025* | Computer & Network Security | Recommendation rating: 10.0/10
> 
> **Pros**: I like that I am able to tag opportunities.
> 
> **Cons**: Not every version is the same. I wish all versions allowed for lead assignment and lead conversion.
> 
> Great. I have used it for over 10 years.

-----

### "Great with in Salesforce Cloud Platform" — 4.0/5

> **Verified Reviewer** | *18 January 2025* | Retail | Recommendation rating: 9.0/10
> 
> **Pros**: It's fully integrated into our CRM used between our internal sales and external vendors.
> 
> **Cons**: It's not intuitive enough to compete with office 365 or Google platform.

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## Links

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