--- description: Get detailed information about Pipedrive usability, features, price, benefits and disadvantages from verified user experiences. Read reviews and discover similar tools on Capterra United Arab Emirates. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Pipedrive Price, Reviews & Ratings - Capterra United Arab Emirates 2026 --- Breadcrumb: [Home](/) > [Sales Performance Management Software](/directory/33455/sales-performance-management/software) > [Pipedrive](/software/132666/pipedrive) # Pipedrive Canonical: https://www.capterra.ae/software/132666/pipedrive Page: 1 / 123\ Next: [Next page](https://www.capterra.ae/software/132666/pipedrive?page=2) > Customer relationship management solution that helps businesses with lead management, sales automation, email segmentation, and more. > > Verdict: Rated **4.5/5** by 3055 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Pipedrive? Designed for sales teams in small and mid-sized businesses, the cloud-based sales tool helps teams stay organized. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.5/5** | 3055 Reviews | | Ease of Use | 4.5/5 | Based on overall reviews | | Customer Support Software | 4.4/5 | Based on overall reviews | | Value for Money | 4.4/5 | Based on overall reviews | | Features | 4.3/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Pipedrive - **Location**: London, UK - **Founded**: 2010 ## Commercial Context - **Starting Price**: $19.00 - **Pricing model**: Per User (Free Trial) - **Pricing Details**: Pipedrive offers four main CRM plans: Lite, Growth, Premium, and Ultimate. We recommend that you carefully evaluate your business needs and consider the features offered in each plan before deciding which CRM pricing model to choose. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: Chinese, Czech, Dutch, English, Estonian, Finnish, French, German, Indonesian, Italian, Japanese, Korean, Latvian, Norwegian, Polish, Portuguese, Russian, Spanish, Swedish, Thai, Turkish, Ukrainian - **Available Countries**: Albania, Algeria, American Samoa, Andorra, Argentina, Australia, Austria, Azerbaijan, Bahrain, Bangladesh, Barbados, Belarus, Belgium, Bolivia, Bosnia & Herzegovina, Botswana, Brazil, Bulgaria, Cambodia, Cameroon and 118 more ## Features - AI/Machine Learning - Activity Tracking - Appointment Management - Automated Responses - CRM Software - Campaign Management Software - Chatbot Software - Client Tracking - Collaboration Tools - Communication Management - Contact Management Software - Customer Database - Customer History - Customer Segmentation - Data Entry Software - Donor Management - Email Marketing Software - Email Tracking Software - Feedback Management - For Financial Institutions - For Insurance Industry - Goal Setting/Tracking - Interaction Tracking - Landing Pages/Web Forms - Live Chat Software - Marketing Automation Software - Mobile Access - Multi-Channel Communication - Multi-Channel Data Collection - Multi-Language - Natural Language Processing - Onboarding Software - Online Forms - Performance Metrics - Personalization and Behavioral Targeting Software - Predictive Analytics Software - Real-time Consumer-facing Chat - Reporting & Statistics - Reporting/Analytics - Sales Activity Management - Sales Reports - Scheduling Software - Search/Filter - Subscriber Management - Survey/Poll Management - Task Management Software - Time on Site Tracking - Transcripts/Chat History - Usage Tracking/Analytics - Visual Analytics ... and 68 more features ## Integrations (99 total) - APIANT - Act-On - ActiveCampaign - ActiveDEMAND - ActiveIQ - Acuity Scheduling - Aircall - Apollo.io - Asana - Bedrock Data - Calendly - CallHippo - Callmaker - Crossbeam - Cyclr ... and 84 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base Software - Phone Support - 24/7 (Live rep) - Chat ## Category - [Sales Performance Management Software](https://www.capterra.ae/directory/33455/sales-performance-management/software) ## Related Categories - [Sales Performance Management Software](https://www.capterra.ae/directory/33455/sales-performance-management/software) - [CRM Software](https://www.capterra.ae/directory/2/customer-relationship-management/software) - [Sales Force Automation Software](https://www.capterra.ae/directory/12/sales-force-automation/software) - [AI Sales Assistant Software](https://www.capterra.ae/directory/34135/ai-sales-assistant/software) - [Contact Management Software](https://www.capterra.ae/directory/30016/contact-management/software) ## Alternatives 1. [Bigin by Zoho CRM](https://www.capterra.ae/software/204998/bigin-by-zoho-crm) — 4.7/5 (731 reviews) 2. [Salesforce Sales Cloud](https://www.capterra.ae/software/61368/salesforce) — 4.4/5 (18785 reviews) 3. [HubSpot CRM](https://www.capterra.ae/software/152373/hubspot-crm) — 4.5/5 (4462 reviews) 4. [Zoho CRM](https://www.capterra.ae/software/155928/zoho-crm) — 4.3/5 (6977 reviews) 5. [EngageBay CRM](https://www.capterra.ae/software/178819/engagebay-marketing) — 4.7/5 (908 reviews) ## Reviews ### "Pipedrive on a brazilian tech startup - Review" — 5.0/5 > **Lucas** | *6 March 2025* | Telecommunications | Recommendation rating: 9.0/10 > > **Pros**: pipedrive have a clean and intuitive design that makes it easy to navigate Have some great and easy intregations like email, calendars, and marketing software is great for Sales Tracking > > **Cons**: is pricey for small teams The reporting options could be more robust > > Pipedrive has been a solid experience for me. It’s definitely made managing my sales process smoother and more organized, i have used pipedrive on a tech startup, in my opinion pipedrive has been the best choice for te integration of the team activities ----- ### "Highly recommend for service-based businesses." — 5.0/5 > **Verified Reviewer** | *15 December 2025* | Construction Software | Recommendation rating: 9.0/10 > > **Pros**: The visual pipeline is easy to use, keeps our team accountable, and ensures no follow-ups are missed. > > **Cons**: There's not much to dislike with this product. Would be great to have it's own crm telephony. It still works well with JustCall. > > Pipedrive has been a huge help in organizing and tracking our leads from first contact through close. It’s streamlined our sales process and improved efficiency. Highly recommend for service-based businesses. ----- ### "Ease of Use" — 5.0/5 > **Bobby** | *1 May 2026* | Warehousing | Recommendation rating: 7.0/10 > > **Pros**: I like that businesses can use the platform and schedule meetings easily with customers. Other major email platforms are not used by some companies so its nice to have Pipedrive available. > > **Cons**: I did not have any cons to report. Im sure the more I use I may have more of an insight and an in depth opinion. > > During my first use I realized I made a mistake and had to modify my meeting. Im glad Pipedrive was easy to use and modify my meeting. ----- ### "Pipedrive email marketing tool is crap" — 1.0/5 > **Mariusz** | *16 November 2025* | Construction Software | Recommendation rating: 0.0/10 > > I truly do not recommend PipeDrive for email marketing. The platform verifies your company profile multiple times and you never know when they decide to verify you once again. During the verification process you can't proceed with your campaigns. That means you can't plan anything because you never know if they don't block your campaign once again. The verification process can last couple of days. If you for example want to send the campaign during the weekend, and the verification pops up then the soonest date you'll be unblocked is after the weekend. I have the account on their platform for couple of years and still facing issues like this. This is insane and unpredictable. ----- ### "Pipedrive- A simple, Powerful CRM built for sales teams" — 5.0/5 > **Verified Reviewer** | *19 February 2026* | Legal Services | Recommendation rating: 8.0/10 > > **Pros**: It is easy to use and intuitive to set up. It actively reminds me of prospects that are stalled and can set up automations to help progress prospects forward > > **Cons**: Reporting on efforts within Pipedrive can be difficult and wish I could customize more within the system. Live Chat features are a paid add-on and adds up > > Overall it has helped me manage my funnel of leads much more effectively. If your company is sales focused it is built for that line of work ----- Page: 1 / 123\ Next: [Next page](https://www.capterra.ae/software/132666/pipedrive?page=2) ## Links - [View on Capterra](https://www.capterra.ae/software/132666/pipedrive) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | ko | | | nl | | | nl-BE | | | pl | | | pt | | | pt-PT | | | sv | | | tr | | ----- ## Structured Data