---
description: Get detailed information about Xola usability, features, price, benefits and disadvantages from verified user experiences. Read reviews and discover similar tools on Capterra United Arab Emirates.
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title: Xola Price, Reviews & Ratings - Capterra United Arab Emirates 2026
---

Breadcrumb: [Home](/) > [Tour Operator Software](/directory/20033/tour-operator/software) > [Xola](/software/132175/xola-booking-and-marketing-system)

# Xola

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> Xola is a booking system that helps tour and activity providers manage reservations, reduce operational time, and increase revenue.
> 
> Verdict: Rated **4.7/5** by 573 users. Top-rated for **Likelihood to recommend**.

-----

## Overview

### Who Uses Xola?

Xola is used by tour operators, activity providers, attractions, helicopter tour companies, aerial experience providers, fishing charters, water sports operators, ziplines, and escape rooms.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.7/5** | 573 Reviews |
| Ease of Use | 4.6/5 | Based on overall reviews |
| Customer Support Software | 4.8/5 | Based on overall reviews |
| Value for Money | 4.5/5 | Based on overall reviews |
| Features | 4.4/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: Xola
- **Location**: San Francisco, US
- **Founded**: 2011

## Commercial Context

- **Pricing model**: Other
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English, French, Japanese, Spanish
- **Available Countries**: Australia, Austria, Belgium, Canada, Denmark, Estonia, Finland, France, Germany, Ireland, Italy, Japan, Mexico, Netherlands, New Zealand, Norway, Portugal, Singapore, Spain, Sweden and 3 more

## Features

- Availability Management
- Barcode/Ticket Scanning
- Booking Management
- Booking Notes
- CRM Software
- Calendar Management
- Customer Data Management
- Customer Support Software
- GDS/OTA Integration
- Group Reservations
- Mobile Access
- Online Booking
- Online Payments
- Package Creation
- Payment Processing Software
- Pricing Management
- Promotions Management
- Reporting & Statistics
- Resource Management Software
- Vendor Management Software
- Website Integration
- Website Management

## Integrations (16 total)

- Constant Contact
- Gmail
- Google Ads
- Google Analytics 360
- Google Calendar
- HubSpot CRM
- Mailchimp
- Meta for Business
- Slack
- Smartwaiver
- Sojern Traveler Platform
- Stripe
- WordPress
- Xero
- Zapier

... and 1 more integrations

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base Software
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Tour Operator Software](https://www.capterra.ae/directory/20033/tour-operator/software)

## Related Categories

- [Tour Operator Software](https://www.capterra.ae/directory/20033/tour-operator/software)
- [Reservation & Online Booking Software](https://www.capterra.ae/directory/20032/reservations/software)
- [Appointment Scheduling Software](https://www.capterra.ae/directory/30757/appointment-scheduling/software)
- [Ticketing Software](https://www.capterra.ae/directory/30039/ticketing/software)

## Alternatives

1. [Booqable](https://www.capterra.ae/software/138689/booqable) — 4.8/5 (1126 reviews)
2. [Hostaway](https://www.capterra.ae/software/152433/hostaway) — 4.8/5 (1524 reviews)
3. [Eventbrite](https://www.capterra.ae/software/114949/eventbrite) — 4.6/5 (5748 reviews)
4. [OpenTable](https://www.capterra.ae/software/17313/opentable-for-restaurants) — 4.7/5 (1317 reviews)
5. [Lodgify](https://www.capterra.ae/software/131924/lodgify) — 4.5/5 (1282 reviews)

## Reviews

### "What an Amazing Product\!" — 5.0/5

> **Krystle** | *19 December 2024* | Health, Wellness & Fitness | Recommendation rating: 10.0/10
> 
> **Pros**: I loved everything about the Xola reservation system. It made things easy and was not complicated to use.
> 
> **Cons**: There is nothing to speak on as a con about Xola.
> 
> I was a user of Xola and wasn't involved with the initial setup. However I found the ease of use as an admin and as a customer, very streamlined.

-----

### "The Invisible Engine Powering Seamless Bookings" — 5.0/5

> **Donald** | *24 March 2026* | Consumer Services | Recommendation rating: 9.0/10
> 
> **Pros**: Xola feels like it was built by people who actually understand the chaos of bookings and last-minute changes. &#10;Xola is great at Automation - It Feels Like Hiring an Assistant\!&#10;Confirmation emails and reminders —Xola quietly handles the repetitive stuff so you can focus on other needful things.
> 
> **Cons**: Even a well-oiled machine has a few squeaks:&#10;It has Customization Limits in Certain Areas&#10;While flexible, there are moments where you wish you could tweak just a little more without needing workarounds.
> 
> Xola isn’t flashy. But it is the kind of software that disappears into your workflow.&#10;If your business depends on bookings running smoothly, Xola is less like a tool and more like a dependable co-worker who never calls in sick.

-----

### "I feel discriminated by representative  of sales team person \[sensitive content hidden\]" — 1.0/5

> **Liliia** | *3 June 2024* | Entertainment | Recommendation rating: 0.0/10
> 
> **Pros**: Very disappointing, horrible customer service and support.
> 
> **Cons**: Very disappointing, horrible customer service and support.
> 
> The situation was both intriguing and disappointing. We were looking around to buy CRM system for our Family Fun Center. We rich out Xola to schedule the Demo.  \[sensitive content hidden\]  response back to us, telling Xola working a lot with this kind of businesses and we are good match. Right from the outset of our meeting, \[sensitive content hidden\]  declined to provide the demo version, despite previously indicating via email that we were well-suited. His conduct towards me was discourteous, consistently asserting that our business was not yet operational, hence his refusal to provide the demo. I explained that we were only awaiting a single permit, which we expected to receive within a week. We required time to integrate the Xola CRM system into our software to ensure readiness for business operations upon opening our doors to customers. Even after commencing operations, we made another  few requests for the demo but received no response. I feel discriminated against by \[sensitive content hidden\] . It appears that he alone has the authority to decide whether the demo is shown. It is concerning that if \[sensitive content hidden\]  does not favor you, you may not receive the demo at all. I can only imagine the challenges of working with this customer service representative.

-----

### "The best Software" — 5.0/5

> **Tiffanie** | *23 December 2024* | Health, Wellness & Fitness | Recommendation rating: 10.0/10
> 
> **Pros**: Very forward  thinking  company . Love the need  updates and the easy access to customer  service
> 
> **Cons**: Sometimes when business is slow it can be a bit financially  but no really cons for a monthly  transaction
> 
> If you looking for technology focused  software,look no further.

-----

### "My Experience Using Xola" — 5.0/5

> **Lilian** | *17 June 2024* | Education Management | Recommendation rating: 9.0/10
> 
> **Pros**: When it comes to ticketing, Xola offers great features&#10;It makes online booking easy and has great calendar management features&#10;Has also worked well for scheduling.
> 
> **Cons**: No bad experience as Xola has the features we need.

-----

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## Links

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