17 years helping Emirati businesses
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About MedicsPremier
Delivers unparalleled power, flexibility, reliability, ease-of-use; comprehensive EDI for practices of any size/specialty, and RCM co's
ALL: ease of use, billing, statements, reporting, scheduling, pricing, integrates with our Ophthalmology EHR.
It could be hard to use for a first time biller.
Filter reviews (81)
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Filter reviews (81)
With Premire Medica We have been able w bill at faster pace,
Comments: The system meets our goals and efficiently sends out our claims every day. The secure cloud allows our laboratory to focus on billing, No servers or daily back-ups to worry about.
Pros:
Our Genetics Laboratory specializes in PGX & CGX testing required a robust billing system that could be implemented within less than sixty (60) days that was cost effective. The Premier Medic's system allows for simple explosion codes that enables us to properly bill many CPT codes per patient. Many of the systems that we reviewed were NOT designed for a Laboratory environment. The system was installed quickly and all training was performed remotely by knowledgeable ADS staff members. There is a wide variety of management reports and the system allows us to customize the reports with little or no IT experience.
Cons:
Our lab opted for start fresh with building many of our existing databases. There was a slight learning curve with all the additional data fields that the system has. The database entry was completed in about a week.
Excellence in PM Systems
Comments:
The ease of use for performing all the necessary tasks needed in our Revenue Cycle Management.
My users feedback within our practice of how easy and friendly the system works.
Pros:
I have worked with Advanced Data Systems in their PM and EHR systems for 17+ years. The flexibility of use on Medics Premier is phenomenal. All my users were trained on it right away and they loved the way how user friendly the system is. It is very easy to navigate from patient to patient and account to account without having to close the current window you are in. It still has the old concept of a chart view with the easy to read Tabs in the demographic screen and ledger view. The super robust of Financial Reports within Medics Premier really gives a great view of your revenue forecast, as well as where your claims sit. These reports can be pulled in many, different ways, depending on what you are really looking for or need. This was a great ROI decision made. I definitely recommend ADS for your PM and EHR needs.
Cons:
The one thing thing I find least about Medics Premier system is that the Referring Physician section needs improvement. It would be of great value if when a new referring physician is being added in Premier that the functionality of the "Add from List" button worked seamlessly. This Physician Hub stays on Loading and doesn't do anything else. Us users would love for this to work as it would improve in the workflow of data entry. This would be the only one Cons I say the system has.
No support or response
Comments: Software is fine but people and processes and worse than any other software I have worked with.
Pros:
Software is easy to use and the application support team has been helpful.
Cons:
Everything starts with the sales team who is incompetent and generally will not respond. After several years, I have tried to add Texting but have to start with the Sales team. Apparently everyone with my organization has issues because the sales team initiates every request but is non-responsive.
Bringing our practice up to date
Comments: So far conducting business with ADS has been great, I've gotten support for basically anything that I can think of and every situation we have encountered. Its easy to reach the people I need and for the most part the response time is great.
Pros:
From the beginning it was really easy to work with the company, they ask questions to better understand our needs without trying to push for products that we might not need; there was a lot of back and forth trying to understand our workflow so to offer the product that better suited our needs. they requested information to get our setup started in a way that was very easy to complete, they worked in conjunctions with the other vendors we used for our operations to find the best path for integration. the software itself it very complex and has many features however it's very easy to configure to meet your needs. there are many ways to get from point A to B so you can find your own preferred method.
Cons:
Some of the features cannot be customized by the user, they require the company technical support since some changes could affect the background operation of the software. Certain customization are not available but they were specific to our practice needs and they might be able to be programmed into.
Partnership with MedicsPremier
Comments: We started with MedicsPremier in the beginning. We were convinced by other software vendors that they had more robust features that would help us run our business with better analytics. We did not find this to be the case and switch back to MedicsPremier to get claims out correctly and paid quickly. No software is perfect. I will take MedicsPremier over the other software that does not have the capabilities or functionality of MedicsPremier.
Pros:
We like the functionality of MedicsPremier. The ability to customize the software to our needs has been paramount in providing the data and analytics our facility partners require to run a successful program.
Cons:
Because of MedicPremiers highly flexible software, it may be a little bit less user friendly then other software out their. We have used many of them and found they were not able to manage our needs so we are happy to live with any minor complications the arise.
A medical software that has grown with me for almost 30 years
Pros:
It allows me to give my clients and patients reliable information within a minute. As a billing company, I have had requests for specific reports that I have always been able to supply. My software company has always responded quickly to my needs, no matter how small the problem was. Most important, when my hardware crashed many years ago, my information was retrieved and I was up and running within hours.
Cons:
I was over whelmed by the look of Medics Premier initially. It took days to get comfortable with looking at so much information on a screen.
It was all that interfaced with my EMR
Pros:
easy to use - the reporting isn't great. Seems there could be someway to prevent patients being duplicated.
Cons:
easy for employees to delete posted payments and embezzle
Happy Medical Practice
Comments: DR. charting going directly to our billing department is great, one feature we never had before.
Pros:
First the fact that we are cloud based and were not before is great!!! Scanning, scheduling, charting and all the features that go along with it are just great!! We were behind the times with our older program and this brought us right up to date. We currently use ADS for all our office needs and what is impressive is the customer service. Run into any issue, email Ads support, hear back from them quickly and problem is resolved. Very happy finally, this has made our office extremely efficient.
Cons:
There is really nothing I can say we don't like, once we learned how to navigate the program it was great. Having had EMR previously, with the help of the ADS support team and Lucia who is amazing, the transition went very well, we love it.
User Friendly
Comments: We utilize the letter module & with the customized documents we created, we were able to discontinue using a professional print company. We fully utilize all modules of the product, from scheduling, to coding & billing, & patient statements.
Pros:
MedicsPremier is extremely user friendly. We are able to quickly & efficiently perform tasks within the system in order to run our busy medical practice. MedicsPremier covers every aspect of office operation with ease. We are able to customize forms within the letter module to aid in patient care & daily tasks. We rarely have an issue but when necessary, support is readily available & expeditious.
Cons:
We are very pleased with Premier & have used it for 20+ years. The only issue I can think of is, when making an appointment, if you open multiple screens, the demographics may not save.
Medics Premier review
Comments: “Our company has produced incredibly powerful results for our clients in terms of the revenue we've generated and the efficiencies we take advantage of.”
Pros:
Ease of use and ability to run reports myself.
Cons:
There are times when I cannot find the right report, however, I am able to get help through my RCM team.
Long time user of Medics
Comments: We have used Medics for 11 years now. When we first starting using it, it seems we were one of the first smaller practices. Medics has helped us customize the program. Although not set up for pediatric clients, there are many ways we can customize the Demographic Field ourselves.
Pros:
Medics is a very robust program. If we want to do something with it, we can. Support staff are very helpful.
Cons:
For people unfamiliar with the program it takes a while to get used to it.
MEDICS PREMIER REVIEW
Comments: THIS SOFTWARE IS NOT CATERED TO MY TYPE OF BUSINESS. BUT IT WORKS
Pros:
THE PRODUCT IS EASY TO LEARN AND USE. IT HAS ALOT OF FEATURES AND FUNCTIONS THAT ARE VERY USEFUL
Cons:
THE ONLY COMPLAINT I HAVE IS THAT I CANNOT GET ELIGIBILITY ON A CONSISTANT BASIS. IT IS ALWAYS DOWN
I trusted my business with ADS....
Pros:
I trusted my business with ADS and am so thrilled I did. I had another system where I was losing money hand over fist and ADS with great people and software saved my money! My company has grown significally with ADS. They are always there for me!
Cons:
When a company saves your money there is nothing negative to say!
User Friendly
Pros:
The software is very user friendly. We have been using this software for over 10 years and overall have been happy with the program. Software support has also been very helpful when needed.
Cons:
The reports could be a little easier to use as well as more specific detail.
ADS system review
Comments: sometimes things that used in past are taken out by programmers as not being used any longer. Customers should have notification of things being discontinued before being done.
Pros:
Eligibility, claim scrubbing are very helpful.
Cons:
Have trouble with reports not accurate, things needed to be customized
Very Satisfied with product
Comments: I have been using this program since 2005 and am very satisfied with the product.
Pros:
User friendly, good support, Medics Elite and Doc Assist work well together.
Cons:
some of the features like Doc Assist Medication Program has too many steps to achieve results.
Love this program
Comments: Love everything about Medics Premier. Their billing software is second to none
Pros:
Ease of use, depth and spectrum of reports, technical help is always quick and eggicient
Cons:
No issues to complain about. Best compared to others
Great Medical Software
Comments: I have found MedicsPremier to be easy to learn and use. It covers all of our practice needs from a to z. It allows us to customize the software to our needs.
Pros:
It is easy to use and allows us to customize the settings for our practice.
Cons:
I do not have any complaints about the software, it suits our needs perfectly.
MedicsPremier is our Go-To.
Pros:
The biggest plus for us the high FPRR that we get with ADS. The second is the customer service. They respond quickly and are very helpful.
Cons:
We have not fully utilized the denials management elements of the software.
Satisfaction
Pros:
Easy to use. Like continuous follow up checking to see if there are any problems.
Cons:
Nothing really. Very easy to use and great support
Medics Premier Software
Pros:
The ease of entering patients demographics. updating any information patients change.
Cons:
The printing of management reports each month
owner
Comments: great
Pros:
user friendlyreliable everyone can use in office
Cons:
never noticednever had down time think about
Great customer service!
Pros:
Training was simple and easy to learn. This software is extremely user friendly and if there is something you don’t know, customer support is very helpful.
Cons:
Sometimes the system crashes and you have to restart it or reinstall it. That’s really the only con I can think of.
Useful app
Pros:
This is a really useful app. I decided to give this a try after teladoc was not working on my phone after an update. Was able to get a medical advice in a short time.
Cons:
The interface is not very interesting. It is simple
Great system!
Comments: In our office it is great because we can create the system to work with what we do daily. The system is easy to use and if there is any a system problem I get help fast. If I ever have any questions I am able to get them answered and shown how to do things.
Pros:
That you get to create temples that best suit your office.
Cons:
System errors that accord sometimes.