--- description: Get detailed information about BugHerd usability, features, price, benefits and disadvantages from verified user experiences. Read reviews and discover similar tools on Capterra United Arab Emirates. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: BugHerd Price, Reviews & Ratings - Capterra United Arab Emirates 2026 --- Breadcrumb: [Home](/) > [Issue Tracking Software](/directory/30675/issue-tracking/software) > [BugHerd](/software/129027/bugherd) # BugHerd Canonical: https://www.capterra.ae/software/129027/bugherd Page: 1 / 4\ Next: [Next page](https://www.capterra.ae/software/129027/bugherd?page=2) > BugHerd makes it easy for clients to leave website feedback. > > Verdict: Rated **4.7/5** by 65 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses BugHerd? BugHerd is ideal for teams that build websites, including: Agencies, Web Developers, Web Designers, Project Managers, QA/UA Testers, Marketing Professionals and Content Creators. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.7/5** | 65 Reviews | | Ease of Use | 4.7/5 | Based on overall reviews | | Customer Support Software | 4.7/5 | Based on overall reviews | | Value for Money | 4.6/5 | Based on overall reviews | | Features | 4.4/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Splitrock Studio - **Location**: Southbank, Australia - **Founded**: 2010 ## Commercial Context - **Starting Price**: $50.00 - **Pricing model**: Flat Rate (Free Trial) - **Pricing Details**: Pricing is available on monthly subscriptions. Yearly subscriptions are also available, providing extra savings. - Standard $50/month for up to 5 users - Studio $80/month for up to 10 users - Premium $150/month for up to 25 users - Custom pricing is also available for large enterprises. Additional member(s) are available for $8 per user (billed monthly) - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: English - **Available Countries**: Australia, Austria, Belgium, Canada, Denmark, Estonia, Finland, France, Germany, Greece, India, Ireland, Japan, Luxembourg, Netherlands, New Zealand, Norway, Poland, Singapore, South Africa and 6 more ## Features - Assignment Management - Audit Trail - Collaboration Tools - Commenting/Notes - Deadline Management - Issue Management - Issue Tracking Software - Prioritization - Project Management Software - Project Tracking Software - Status Tracking - Task Editing - Task Management Software - Task Progress Tracking - Third-Party Integrations - Ticket Management - Workflow Management Software ## Integrations (81 total) - Accelo - ActiveCampaign - Adobe Commerce - Agile CRM - Aha\! - Airbrake - Airtable - Asana - Avaza - Axosoft - Beanstalk - Bitbucket - BombBomb - Breeze - Checkvist ... and 66 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base Software - Chat ## Category - [Issue Tracking Software](https://www.capterra.ae/directory/30675/issue-tracking/software) ## Related Categories - [Bug Tracking Software](https://www.capterra.ae/directory/30090/bug-tracking/software) - [Task Management Software](https://www.capterra.ae/directory/10030/task-management/software) - [Issue Tracking Software](https://www.capterra.ae/directory/30675/issue-tracking/software) - [IT Project Management Software](https://www.capterra.ae/directory/30952/it-project-management/software) - [Kanban Tools Software](https://www.capterra.ae/directory/31580/kanban-tools/software) ## Alternatives 1. [Wrike](https://www.capterra.ae/software/76113/wrike) — 4.4/5 (2887 reviews) 2. [Smartsheet](https://www.capterra.ae/software/79104/smartsheet) — 4.5/5 (3482 reviews) 3. [ClickUp](https://www.capterra.ae/software/158833/clickup) — 4.6/5 (4561 reviews) 4. [monday.com](https://www.capterra.ae/software/147657/monday-com) — 4.6/5 (5726 reviews) 5. [Admation](https://www.capterra.ae/software/127704/admation) — 3.6/5 (227 reviews) ## Reviews ### "Professional powerhouse" — 4.0/5 > **Iole** | *31 July 2024* | Marketing & Advertising | Recommendation rating: 10.0/10 > > **Pros**: I've never worked with more convenient software....it actually saves time, which is often-promised and never a reality. While it's convenient for production, the key feature that is most beneficial is allowing non-technical users (think account leaders, PMs, but particularly clients) to simply point and click to identify an issue. It takes a screenshot of where the issue was identified, so even if detail is missing from the logged issue, the software provides the solution. > > **Cons**: I love it too much to have a least-liked feature, but if I had to point to something, I'd like the ability to have an 'explainer' within the projects, so if someone goes to a project, they know which URLs to review, expectations, timelines, etc., versus having to capture that information separately. At times it's been buggy, but nothing that was a deal-breaker; for example, it'll move tasks back to their original status, even if marked completed. I only experienced this 2x in 2 years. > > I recommend this software to anyone who'll listen. I typically have a love/hate relationship with productivity software, but this is a love/love relationship. I'm confident of its capabilities and acts as an extension of superior client service. Hats off to the BugHerd team\!\! ----- ### "Good tool for web agency" — 5.0/5 > **Axel** | *8 April 2025* | Design | Recommendation rating: 10.0/10 > > **Pros**: Very good tools \! Very usefull for my web agency > > **Cons**: in mobile IOS, the user has to make some modification which is not simple every time > > Very good experience, the team is nice, the support efficient ----- ### "This tool pays for inself very quickly" — 5.0/5 > **Kimberly** | *2 November 2023* | E-Learning | Recommendation rating: 10.0/10 > > **Pros**: Clear user interface that anyone can quickly learn to use. Flexibility so that it can be adapted to the needs of each project. > > **Cons**: There isn't anything that I dislike about it. > > Over the 30+ years that I have been working in the education industry, I have never encountered a more effective or efficient tool. Bugherd does exactly what it was designed to do, and it does so very well for a reasonable price. I cannot say enough good about this product and the support provided by this company. ----- ### "Great for client and QA collaboration" — 4.0/5 > **Dealdiane** | *5 May 2018* | Graphic Design Software | Recommendation rating: 6.0/10 > > **Pros**: This is a great tool for when you want clients and quality assurance testers to be able to mark items that needs attention. > > **Cons**: Needs more (built-in) integration with major bug tracking softwares. Marker can sometimes point to a wrong location but screenshots can also be taken when creating an issue as a solution to that ----- ### "Get BugHerd and never get another bug list over email." — 4.0/5 > **Andrew** | *29 September 2020* | Internet | Recommendation rating: 10.0/10 > > **Pros**: Clients and team love using this tool. It’s easy to figure out and use for everyone. > > **Cons**: No way to see items assigned to you across all projects. > > Love it\! 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