--- description: Get detailed information about Optosys usability, features, price, benefits and disadvantages from verified user experiences. Read reviews and discover similar tools on Capterra United Arab Emirates. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Optosys Price, Reviews & Ratings - Capterra United Arab Emirates 2026 --- Breadcrumb: [Home](/) > [Optometry Software](/directory/10038/optometry/software) > [Optosys](/software/127480/optosys) # Optosys Canonical: https://www.capterra.ae/software/127480/optosys Page: 1 / 2\ Next: [Next page](https://www.capterra.ae/software/127480/optosys?page=2) > All-in-one optometry software that simplifies clinic management, improves patient care, and adapts to single or multi-clinic practices. > > Verdict: Rated **4.6/5** by 14 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Optosys? All Eyecare Professionals (Optician and Optometrist clinics) Single and multi-practice. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.6/5** | 14 Reviews | | Ease of Use | 4.2/5 | Based on overall reviews | | Customer Support Software | 4.4/5 | Based on overall reviews | | Value for Money | 4.6/5 | Based on overall reviews | | Features | 4.5/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Optometric Services - **Founded**: 1982 ## Commercial Context - **Pricing model**: Per User (Free Trial) - **Pricing Details**: starting at only $179/month - **Target Audience**: Self Employed, 2–10, 11–50 - **Deployment & Platforms**: Windows (Desktop), Windows (On-Premise) - **Supported Languages**: English, French - **Available Countries**: Canada, United States ## Features - Appointment Management - Charting - Claims Management Software - E-Prescribing - For Optometrists - Insurance Management - Patient Records Management - SOAP notes - Self Service Portal ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base Software - Phone Support - 24/7 (Live rep) ## Category - [Optometry Software](https://www.capterra.ae/directory/10038/optometry/software) ## Alternatives 1. [RevolutionEHR](https://www.capterra.ae/software/124589/revolutionehr) — 4.5/5 (203 reviews) 2. [Eyefinity Encompass](https://www.capterra.ae/software/156685/eyefinity-ehr) — 3.7/5 (68 reviews) 3. [Liquid EHR](https://www.capterra.ae/software/143827/liquid-ehr) — 4.8/5 (56 reviews) 4. [iTRUST](https://www.capterra.ae/software/181958/itrust) — 5.0/5 (120 reviews) 5. [Acuitas 3 OmniChannel Edition](https://www.capterra.ae/software/1074637/Acuitas-3-OmniChannel-Edition) — 4.4/5 (12 reviews) ## Reviews ### "Optosys Review" — 3.0/5 > **Connie** | *3 October 2025* | Medical Practice | Recommendation rating: 7.0/10 > > **Pros**: Moderately user friendly system. Great customer service, always willing to help. Always willing to listen to ideas. > > **Cons**: Not as up to date as other software applications. Slow to take much needed action on some ideas. Behind on PHIA, SMS applications, more bugs than one would expect for age of software - lots of interim updates fixing these bugs, inventory - lack of understanding of large clinic procedures/needs. Example: Setting up QR scanners without a complete process to help with the full scope of inventory > > Customer service is good and helpful. Slow to make much needed improvements to increase large clinic efficiencies. Expensive for what you get. ----- ### "Excellent practice management software for Optometry" — 5.0/5 > **Marc** | *20 September 2019* | Health, Wellness & Fitness | Recommendation rating: 10.0/10 > > **Pros**: Reliable, comprehensive and well supported feature set. Supports day to day optometry and optical operations. Various modules cover every aspect of electronic medical records, appointment booking, retail sales, product ordering, reporting, and invoicing and provincial health medical billing, web patient intake forms. Features such as eOrdering and online appointment booking set us ahead of our competition for efficiency and patient convenience. > > **Cons**: No concerns - it does everything we require. > > Optosys allows us to operate multiple clinic locations with ease. The support team are very responsive and many requested features have been added based on our feedback over the years. Our doctors love the versatile exam module as it can be highly customized. The performance reporting (KPI) gives us a great, real-time view of clinic performance. We could not operate as efficiently without Optosys. ----- ### "Best EMR for optometrists" — 5.0/5 > **Karine** | *26 January 2023* | Hospital & Health Care | Recommendation rating: 10.0/10 > > **Pros**: Exam and letter templates are all incredibly easy to customize to your individual preferences and this is what makes this software amazing. Being able to fully integrate both my practices was also very important. I now have access to all patient information regardless of my location. Patients can bounce back and forth seamlessly. The task feature is critical to our in office communications, along with making sure I don't forget to write or read a report\! > > **Cons**: It was a bit of trial and error and learning as a team to decide where to put which notes. Lots of different places to put various notes and on paper it all went in the same box\! > > The best part was the in office training provided when we first converted. The second best part is how often they are updating and always striving to improve the software. They take your suggestions into consideration and your input matters. ----- ### "Optosys2 Dec 2022 Review" — 4.0/5 > **Skylar** | *8 December 2022* | Medical Practice | Recommendation rating: 10.0/10 > > **Pros**: Online booking. Patient communication features. > > **Cons**: Inventory management is inefficient. The exam module could be more keyboard and less mouse friendly. The scheduler works great for single location groups. For multiple locations, it is cumbersome. > > Patient communication \& KPI tracking are significantly better with Optosys2 vs Visual Eyes. ----- ### "Why Aren't you using Optosys?" — 5.0/5 > **Patricia** | *7 December 2022* | Hospital & Health Care | Recommendation rating: 10.0/10 > > **Pros**: AS much as it was difficult at the start to design the templates, the customizability of the platform makes it superior to other software systems. > > **Cons**: We have had some glitches with connectivity but Optosys is very responsive and gets us up and running quickly. > > Extremely positive people to work with who understand our business needs and respond to requests quickly. ----- Page: 1 / 2\ Next: [Next page](https://www.capterra.ae/software/127480/optosys?page=2) ## Links - [View on Capterra](https://www.capterra.ae/software/127480/optosys) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | ----- ## Structured Data