AIMS360 Reviews

Works great when I don't use it too much. Can start glitching after a while.

Pros:

Easy to use, has good functions, and easy for multiple people to use at the same time. I like the option to have a remote desktop and use it anywhere.

Cons:

Does not offer enough features. If I am using it heavily all day, the system will stop responding and crash.

Best ERP System Ever!

Pros:

The amazing support team! They were so helpful and responsive!

Cons:

Waiting times were occasionally poor, but with as many records as we kept, we understood.

Slow, constant changes but not for the better.

Pros:

Works at the bare minimum for what I need. Can pull orders by PDF or excel which is nice however it would be nice to automate customer notification.

Cons:

Slow, constantly changing, insufficient reports, freezes, does not allow to customize information..

AIMS is pretty good for what it does. There are some serious inefficiencies though.

Pros:

I like that it is relatively user friendly in terms of the order flow path. Basically, all of our employees are able to master whatever domain they need to understand.

Cons:

There are some serious efficiency problems that create a lot of work for our team: 1) Invoices need to get emailed to customers when they get created. We have to field hundreds of emails and calls from customers looking for the invoice. 2) I hate that we are forced to use Chase Paymentech. 3) There could be a lot more and better integrations. 4) the Weblink is clunky looking, though out customers like it. 5) Its really frustrating that you cannot see customer invoices and orders in one place. There's no customer history. Causes a lot of work for our employees as they have to flip back and forth between databases. 6) Reporting suffers from a lot of the same problems. You can't get a legit customer history report that ties past and future togther. You cannot see which items were sold at full price e.g. even though the style record includes an MSRP. I'd like to know what percentage of Web sales last month were full price v. off price. It seems like you can never quite get just the reporting you need.

Great - some connection issues sometimes, but overall, a wonderful program to use.

Comments: We are able to get our job done efficiently.

Pros:

It is easy for us to learn to use. I also like that I can see everything across the screen, and can complete different tasks at a time.

Cons:

There are glitches that come up sometimes that I don't know how to address, but they usually fix themselves or I figure it out, or contact customer service. I do not like that our email system is not set up directly through the system. Other than that, it is great.

overall good, I use this software everyday

Pros:

it makes running reports very easy, the new 360 software is very in depth. it is easy to move from module to module. I like that you can keep multiple modules open at a time

Cons:

sometimes it is slow because it is running off of a cloud, there are some applications that are missing that susana monaco needs. it would be a tremendous help if there was an upload function for setting up manufactured costing

Mostly positive.

Pros:

The capability to really customize screens and the many reports you can run. The different module set ups make it very easy to navigate.

Cons:

The OTS report can be difficult to read. When exporting it to excel the size does not appear in the header.

Does Not Integrate with Magento or Shopify Plus

Comments: I always learn something with a new ERP, so I suppose it helped my ability to independently troublshoot issues.

Pros:

I think it was the most cost-effective at the time, I was not here when it was implemented. Honestly for my use, there are no pros.

Cons:

Does not integrate easily with Magento or Shopify Plus, so we were never able to connect our website to our company information.

I use Aims360 daily. Im able to easily perform the tasks needed in each module

Comments: organization of our inventory. Invoicing, processing shipments and returns.

Pros:

The ease of making changes. Searching for information. Adding new information to each required field. Ability to delete mis-entered information

Cons:

Some information has to be found in more than one module. Also, information looks different from one module to another

Pretty good and easy to work

Pros:

You can do pretty much everything on one program, easy to use and get the hang of it love how you can place orders from customer file so you don't have to do anything else

Cons:

Cloud basis, meaning if no internet access you can't work, You can pull styles by sizes and it freezes alor

Great inventory management and reports. So easy to customize reports to give us exactly what we need

Comments: This software benefits us not only in every component of production, but it also is the source for several of our end of month financial reports which is above and beyond what we expected ;-)

Pros:

We love the detail in the reports as well as the precise ability to track and manage inventory of even the smallest parts that we use in production.

Cons:

We may not use all of AIMS features (we use primarily for production and production tracking) but it gets a little dicey with raw materials inventory when ordering trims for a batch of production. We have been assigning the BOM in each cut to properly allocate ordered materials to the cuts they were intended for. However, this gets complicated when looking at actual stock of materials that we have on hand. Don't quite know what a good solution for that would be. Also, when receiving vendor purchase orders, there is no easy way to allocate the freight costs to the materials in that shipment. Freight changes based on each shipment, therefore fluctuates. We are not comfortable using a plug. This also leads us to costing on finished products that come in the door. It would be great to be able to generate a current cost based on the costs on the last shipment of used materials received.

AIMS overall is very easy to use and serves it purpose well. Order processing is uncomplicated.

Comments: super easy to use

Pros:

What I like most is that is easy to use. You don't really need formal training to understand its most common and basic uses in the apparel industry.

Cons:

What I like least about the software is when changes are implemented, we are not advised or told that the changes that will happen. Also that not everything fits on the screen and that you need to scroll to find some of the information. Not exactly a deal breaker but it would help if all was at viewpoint.

Easy to use, wished there were a bit more reports to work with but overall good.

Pros:

I enjoy the ease to work around the software, it is very user friendly. I like that we have various options to search the same thing, say orders...we can search through the orders module and the customer master module.

Cons:

i dislike the occasional lag/shut down toward the end of the month. I also wished there was more variety with reports...

Good software for the apparel industry

Pros:

1. Software is designed specifically for the apparel industry 2. Filtering features in Customer, Order screens 3. Has the capability to integrate with other software (e-commerce) 4. Knowledge base articles available for users 5. Better and easier user interface compared to AIMS v9

Cons:

1. Application freezes/hangs from time to time 2. Connection to server from Macs takes more time 3. More expensive than other apparel software 4. Customer support is good but there are times that resolutions on some features needs AIMS program updates that could take months

Software is excellent for the Apparel industry and the customer support is fast and professional.

Comments: It keeps our business running in all areas. Receiving, Shipping, Invoicing and EDI. We could not process our data with out it.

Pros:

I like that the software actually works and is strong on the areas needed. For example EDI orders processing runs smoothly. Also it helps maintain our stock up to date. We use it daily in our company and we have around a dozen users.

Cons:

There is only a small part of the software that I do not like, but it can easily be fixed by their programmer's. Some of the search button/boxes are difficult to find. Once you find them you will get use to them but if a new user is trying to filter for certain data its really hard to find them.

Aims is very user friendly but is tailored ONLY towards apparel and not accessories which is too bad

Pros:

I like that the overall system is pretty user friendly so I was able to learn it pretty quickly and train my team as well.

Cons:

I don't like that every time you email customer service, they usually always just send you a link. I personally am always very busy so sometimes I would like to just contact someone live who is trained to walk me through the problem I have or they can tell me alternative reports I can be running to get the information that I need.

I have worked with AIMS on a data entry/customer service level, and it has been fairly positive.

Pros:

Many report options, style options, and sometimes the updates bring new features that are very helpful to my day-to-day process.

Cons:

I have had issues with a few reports not running the way they used to, and not having the details or organization that they could have. There could be more places to put information on the Customer Details page, so that it isn't necessary to look through multiple tabs to find out, for example, if the customer is delinquent on payment.

Super user friendly

Comments: It allows me to do my daily tasks at work.

Pros:

Easy to learn and execute my daily tasks with. It is also compatible with the most recent software updates on my computer, which also allows for easier usage.

Cons:

Internet connection is severly sensitive while using AIMS. Sometimes it causes it to freeze. I've also noticed that speed is affected when AIMS has been used all day.

AIMS has been fantastic to work with and their support is the best I have ever experienced.

Pros:

The ease of use and their customer support response. The integration of the software and flexibility to find information is excellent.

Cons:

I would like to be able to make more custom reports. There are good pre defined reports but more flexibility to select fields would be helpful.

AIMS PRODUCT REVIEW

Pros:

We are so appreciative of AIMS support and of all the staff that has guided us over our 10 years using AIMS. My warehouse quickly learned all the features. It was one stop shopping for order entry/ picking/packing/invoicing , sending data to our factor and then commissions to the sales teams. Data can be looked at in various ways. Custom programs can be created- we used one for packing in the China factory.

Cons:

My warehouse had very few complaints: We do wish we could enter a specific reason for a return on the RA form instead of using generic reasons. Updating or changing an Invoice was not possible- they had to void and create an new Invoice #.

straight forward the system will take you as far as you allow it to

Pros:

It's ease and simplicity. Navigating through it you quickly realize it has straight forwardness to it. What you put in and is what you get out of it

Cons:

When making updates, changes are not applied across functions. It requires a lot of manual input step by step to make sure multiple functions are updated. It can definitely benefit from a refresh given the times, the system feels a little antiquated

Simple, easy-to-use software.

Pros:

Streamlined, simple, intuitive. Having options in reporting is great. Great software with many levels of usage. Gold star.

Cons:

Having to submit a ticket when something is wrong vs being able to talk to someone about it rt away. Reporting can get messy, but I also like having all the options- once you find the report you need, you're golden.

AIMS is really great for data processing and reporting!

Comments: Accountability, track-ability, ease of use

Pros:

I like that it is very easy to look up/find information from past or current, such as sales reports, pricing, inventory, etc.

Cons:

Training new staff is sometime difficult due to the fact that many of the portals and features can be accessed in more than 1 way which sometimes leads to confusion.

I find the software to be relatively easy to use and important to our company's processes.

Comments: We benefitted greatly in having more features than our previous ERP system and have found that the system has allowed us to grow as a company and continue to expand our operations by keeping better track of things such as inventory, costing, customer accounts etc.

Pros:

I appreciate the ability to utilize Zendesk for help within the system as well as the opportunity to use customer support when needed for our team. I find that the system is straight forward in that many of the features work well within different modules and are consistent throughout.

Cons:

Sometimes it is not clear when using Zendesk what the specific steps are to do something but when reaching out to customer support we usually get the help that we need.

its clunky and slow, but has most of the functions and reporting we need

Comments: order management, customer database, reporting, style master

Pros:

the reporting can give you pretty much everything you need, which is great. customer database is also easy to use.

Cons:

some things take just too many clicks to get you where you want to go. we are also challenged with getting kicked off the system when you stop using it for 5 minutes or so.