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About iSpring Suite

Design online courses and quizzes like a pro. You don't need any tech skills to create visually stunning slides and interactive eLearning content that learners love!

Learn more about iSpring Suite

Pros:

The ease that it works with Powerpoint to help create e-Learning Courses. This helped create another revenue source for our business.

Cons:

I struggled uploading for hours because it was defaulted to that tab and i did not realize that I had to switch to iSpring Space.

iSpring Suite ratings

Average score

Ease of Use
4.6
Customer Service
4.9
Features
4.4
Value for Money
4.5

Likelihood to recommend

8.9/10

iSpring Suite has an overall rating of 4.6 out 5 stars based on 1,637 user reviews on Capterra.

Have you used iSpring Suite before?

Share your experiences with other software buyers.

Filter reviews (1,637)

Mia
Mia
Content specialist in Croatia
Verified LinkedIn User
Education Management, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source
Source: GetApp

My Experience and Recommendation

5.0 last year

Pros:

From the perspective of someone making a purchasing decision, I am extremely pleased with iSpring Suite. The fact that our employees are satisfied with their work within the system speaks volumes. The support provided by iSpring is not only timely but also exceptionally prompt. Overall, my experience with iSpring Suite has been exceedingly positive. I regard it as an exceptional tool for developing a wide range of content, and I wholeheartedly endorse it for those who may be uncertain about which program to select.

Cons:

I don't have any specific complaints about iSpring Suite.

Marieke
Education Program Manager in Netherlands
Medical Devices, 1,001–5,000 Employees
Used the Software for: 2+ years
Reviewer Source

Trustworthy partner

5.0 8 months ago

Comments: Have been a long time user and I tested/used multiple authoring tools. None of them compare to the ease and service that iSpring does.

Pros:

I would give customer support 10 extra stars if I could! I hardly ever need them, but when I do, they are fast, very knowledgeable and will only stop when it's solved.

Cons:

Export files for translations should have the option to choose which xliff version. With only one .XLIFF version (1.2) I cannot use this functionality at all, as my translation software only accepts another version. And trust me, that company also got this feedback in reverse!

Alternatives Considered: Articulate 360

Reasons for Switching to iSpring Suite: Easy of use, customer support, possibilities and options (many many more languages and better voices in text-to-speech, for example)

Milena
Interactive lessons in Serbia
E-Learning, Self Employed
Used the Software for: 1-5 months
Reviewer Source

I recommend iSpring to everyone.

5.0 last month New

Comments: I'm creating an interactive course for children, and it's excellent. I can easily convert PowerPoint into SCORM. The technical support is always there and responds within 24 hours. Thank you.

Pros:

I like the tasks, such as matching pictures with words, drag and drop, and other interactions.

Cons:

I think there aren't enough illustrated characters for young children, as well as backgrounds

Paul
ICT Trainer in UK
Nonprofit Organization Management, 501–1,000 Employees
Used the Software for: 1-5 months
Reviewer Source

An intuitive time-saver

3.0 6 years ago

Comments: My job entails training those in caring professions how to use software - be it bespoke packages, or how to use Microsoft Excel to analyse statistics and everything in-between. Taking time out of busy and unpredictable schedules to attend an all day course on Advanced Excel is often not an option. iSpring Suite is allowing courses to be broken down into 15/20 minute 'learning episodes' that are more manageable. Furthermore, staff working nights are able to more readily access learning - something that was difficult in the past... Overall the software will improve access and participation, reducing IT Support workloads and helping ensure compliance, competence and ultimately provide more stimulating, engaging work.

Pros:

The iSpring Suite bridges the gap between mundane PowerPoint based training, and more complex flash or HTML 5 based digital training, that requires a specific skills set that does not necessarily correspond with those of a teacher or trainer. It provides the right mix of interactivity to engage those of all learning biases, the versatility to cover almost any topic and a good range of assessment and analytics to simplify assessment and training effectiveness. Given that there is almost zero learning curve with the software, and the SCORM compliance enabling use with any Learning Management System worth it's salt, it's a extremely cost effective solution that simply lets you get on with creating content. Furthermore, should you be au fait with HTML and CSS, the output generated can by tweaked if required, but the standard interface and options provide a clean, user friendly and attractive front end to courses.

Cons:

The only slight tarnish on an otherwise perfect product is the lack of titling facilities within the screen/video capture module, iCamPro. This is a minor niggle, given that the iSpring Suite is integrated into PowerPoint, which can be used to bridge this shortfall through appropriate use of animation and export to WMV which can then be spliced into video files as required...

iSpring Solutions Response

6 years ago

Hello Paul, Thank you greatly for posting this detailed and sincere review of iSpring solutions. We greatly appreciate it :) If any questions come up, please don't hesitate to contact our Technical support department - [email protected]. One of the specialists will be happy to assist you with your questions.

Trish
CEO in US
Nonprofit Organization Management, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

iSpring is a universal content authoring tool & avoids LMS vendor lock

5.0 3 months ago

Comments: Super product and attentive customer service.

Pros:

It's intuitive and robust and "sits" on top of MSFT PowerPoint. It accommodates, audio, video, AI, quizzes and assessments.

Cons:

The inability to control font color or size within the branching scenarios like you can in other areas.

Ed
Professor in US
E-Learning, 501–1,000 Employees
Used the Software for: 2+ years
Reviewer Source

iSpring leads the way

5.0 3 months ago

Comments: Great customer support. Regular webinars give us new ideas

Pros:

It is Powerpoint based so it is easy to learn

Cons:

Annual subscription cost. It would be nice if Long Time users could earn "Frequent flyer" benefits.

Kim
Training Coordinator in Australia
Oil & Energy, 1,001–5,000 Employees
Used the Software for: 1+ year
Reviewer Source

Easy to use application for good looking simple courses in a short time

5.0 3 months ago

Comments: Easy to use application for good looking simple courses in a short time

Pros:

Simplicity of basic course development. Support is the best

Cons:

Powerpoint timeline too basic for complex courses

George
Senior Trainer and Onboarding Coordinator in Australia
Transportation/Trucking/Railroad, 201–500 Employees
Used the Software for: 1-5 months
Reviewer Source

I recommend iSpring to any user

5.0 3 months ago

Comments: It has been positive from first talking to our rep when we were looking for an online program. The trail went smoothly, but the backup service from the support team is just the best. They are patient and nothing is too hard for them to help with.

Pros:

It can be easily used as part of Power Point. If you are familiar with power point it is relatively easy to use iSpring.

Cons:

Just learning a new program. but with patience I learned that it wasn't that hard to use.

Alternatives Considered: Articulate 360

Reasons for Switching to iSpring Suite: Just felt more comfortable with iSpring, great backup service.

sid
sid
manager in Taiwan
Verified LinkedIn User
Education Management, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

ispring 11 chinese verison review

4.0 last year

Pros:

The overall UI-UX is good, the easy to publish to scorm or other format.

Cons:

the mp4 video after publish is still too fat, and could not resize by ffmpeg.

Charlotte
NA in UK
Financial Services Software, 501–1,000 Employees
Used the Software for: Free Trial
Reviewer Source

Great software

4.0 last month New

Comments: Positive. Worked well for creating training for a corporation

Pros:

Easy to use and good integration with PowerPoint. Customer service was very good when needing assistance from [sensitive content hidden]. Took the time to explain things to me via a video call and talk me through certain features.

Cons:

Took a little while to get used to using it

Aleksandra
Customer Service Training & Processes Manager in Malta
Gambling & Casinos, 501–1,000 Employees
Used the Software for: 6-12 months
Reviewer Source

IsPring Review

5.0 last year

Comments: In general, our experience with iSpring has been highly positive, and we see significant potential for further exploration to continue digitalizing our training efforts. Given our company's ongoing commitment to improvement, we are excited to prioritize eLearning and explore diverse training alternatives. This approach enables us to offer training opportunities to our users at their convenience, without the need for a trainer's physical presence. The flexibility and accessibility of iSpring align well with our evolving training strategies.

Pros:

I truly appreciate the ease with which we can create and navigate content within the system. Given our extensive experience with PowerPoint, iSpring provides a seamless transition to a robust content library and effortless module assignment across various teams. The ability to monitor progress and pinpoint knowledge gaps among our users is invaluable. The interactivity of the platform allows us to craft engaging eLearning experiences and effectively digitalize our training process. It's a fantastic tool for enhancing our training efforts!

Cons:

One of the most challenging aspects we encountered was automating the registration process for each user within iSpring, particularly in our fast-paced and dynamic company where team changes due to new hires and promotions are frequent. Although we devised a method to automate this process and integrate it with OKTA based on job titles, the system does not automatically update when employees switch teams. This has a detrimental impact on our reporting, and the manual updating of lists is time-consuming. Additionally, we see an opportunity for enhancements, particularly in the area of card flips, to further optimize the platform.

Alexander
Product Owner in Germany
Electrical/Electronic Manufacturing, 501–1,000 Employees
Used the Software for: 2+ years
Reviewer Source

Nice tool for good price

4.0 7 months ago

Comments: while not at the very top of eLearning softwares, it is definitely worth its price and as with many "smaller" companies the support is what sets them apart from other providers.

Pros:

really easy to use, Powerpoint plugin integration helps starting projects quickly and efficiently. Useful functionalities keep being added (i.e. last year text to speech). Low price compared to other providers like Adobe Captivate. Customer Support always answers quickly and resolves most issues in no time, big plus for us.

Cons:

collaboration with colleagues is still not optimal. Working on a shared drive is impossible, the cloud solution requires you to upload and download the project every time you make a change and still it is not seamless and you sometimes need to link project files with source files when editing a colleagues file.

James
Educator in US
E-Learning, 501–1,000 Employees
Used the Software for: 2+ years
Reviewer Source

Easy to learn and use.

5.0 last year

Comments: Overall, using iSpring Suite is a positive experience. I've tried others, but none are as easy to use and have excellent technical support.

Pros:

Since iSpring was designed to work with PowerPoint, using your existing training or teaching materials is easy. The added benefit of integrating checkpoint quizzes and exit assessments allows the student to self-monitor their understanding.

Cons:

The software is obviously designed and marketed towards corporate training and the included characters and backgrounds are limited if you are designing courses or lessons that are geared toward secondary education or below.

FEMILA
Nursing in India
Education Management, 10,000+ Employees
Used the Software for: 6-12 months
Reviewer Source

Benefits of iSpring Suite

5.0 last year

Comments: I am happy to use this iSpring Suite because students can get benefits even on their absence days and easily access it from anywhere and anytime.

Pros:

Easy access with net connection and upload the content for students' future reference.

Cons:

It is time-consuming and needs basic computer skills to upload and reviewing of the content.

Nyomi
Director in UK
Education Management, 2–10 Employees
Used the Software for: 1+ year
Reviewer Source

Excellent product and customer service

5.0 9 months ago

Comments: Excellent! Really helpful for all my needs.

Pros:

Everything - the customer support and tech teams, the interactions and features!

Cons:

Sometimes it can be difficult to learn a new feature but they do provide you with video demos and the team are always able to help quickly.

Faith
Human Resources Advisor in Australia
Hospitality, 201–500 Employees
Used the Software for: 1+ year
Reviewer Source

Great for Compliance Training Records

5.0 9 months ago

Comments: Overall impressed with the product and support.

Pros:

The customer support - they always respond within a couple of hours with clear step by step instructions and pictures.

Cons:

Making quick updates / publishing function can be time consuming. Would be good to have a live test mode (to be able to skip slides / work through faster when testing).

Mark
Managing Partner in Australia
Health, Wellness & Fitness, Self Employed
Used the Software for: 1-5 months
Reviewer Source

iSpring Suite and [sensitive content hidden]rock!!!

5.0 3 months ago

Comments: I've only needed to contact the support team once. They responded IMMEDIATELY. And the guidance worked. Sincere thanks [sensitive content hidden]!!!

Pros:

It WORKS!! It does everything I wanted in preparing walk-throughs and attaching audio to Powerpoint presentations. It has allowed me to build courseware easily

Cons:

Nil. ...................................

Jamie
Learning Designer in Vietnam
Consumer Services, 10,000+ Employees
Used the Software for: 1+ year
Reviewer Source

iSpring is one of your best choices

4.0 last year

Comments: Scalability and consistency

Pros:

Easy to use with a diverse library of interactions and quizzes, which eases digitalization.

Cons:

1. PowerPoint animation cannot be converted correctly. 2. The speed control button is not available in interactions, quizzes, and role-plays.3. Glitches occur here and there.

Nick
Graduate Training Manager in UK
Mechanical or Industrial Engineering, 10,000+ Employees
Used the Software for: 2+ years
Reviewer Source

ISpring Suite

4.0 8 months ago

Pros:

Ease of use; it was easy to get started and produce interactive content. Product support: the support provided by the technical engineers has been excellent, especially over the online chat function.

Cons:

Some limited functionality, but this is probably a by-product of making the software so user friendly!

Ping
CE Coordinator in Canada
E-Learning, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

iSpring is fit for purpose

5.0 last year

Pros:

user-friendly interface, ease of use, simple steps

Cons:

cannot have multiple users working on the same file in real time

Jathniel
Education Manager in US
Hospital & Health Care, 51–200 Employees
Used the Software for: 1-5 months
Reviewer Source

Really helpful

5.0 8 months ago

Pros:

Learning tool and the branding are really good. The tec support is amazing and the

Cons:

Undisclosed prices and fee until you're ready to pay

Dorothea
Director in UK
Education Management, Self Employed
Used the Software for: 6-12 months
Reviewer Source

Review by Fidas

5.0 last year

Comments: Outstanding

Pros:

Customer service is out of this world, I absolutely love the product

Cons:

Nothing everything is perfect , I love it

Jasmin
Coordinator People Excellence in Germany
Entertainment, 1,001–5,000 Employees
Used the Software for: 1-5 months
Reviewer Source

Great elearning creating

5.0 6 months ago

Pros:

It is easy to use. Very intuitive and great voiceover recording funtion.

Cons:

It takes a while to lead with some funtions.

Alternatives Considered: Synthesia

Yaron
Managing Director in South Africa
E-Learning, 2–10 Employees
Used the Software for: 1-5 months
Reviewer Source

ISpring course authoring review

5.0 2 years ago

Pros:

The customization and seamless integration with Powerpoint

Cons:

Needs more interactive functionality. It sometimes crashes when publishing and I have lost work.

iSpring Solutions Response

2 years ago

Hi Yaron, Thanks a lot for posting your review here on Capterra! We appreciate it greatly. It's nice to hear that iSpring's been working great for you so far. As per your cons, could you please get back to me with a little more details on what interactive functionality you would like to see in our authoring tool? Also, I highly recommend watching this webinar: https://youtu.be/zWthru2lz74 There we talk about main rules when working with iSpring. Looking forward to your reply!

Greg
Manager of Training in US
Utilities, 1,001–5,000 Employees
Used the Software for: 1+ year
Reviewer Source

[sensitive content hidden] is great!

5.0 11 months ago

Pros:

I was stuck, and needed a solution quickly. [sensitive content hidden] worked with me to make it happen!

Cons:

The screen recording tool is very hard to use.