--- description: Get detailed information about Novo Solutions usability, features, price, benefits and disadvantages from verified user experiences. Read reviews and discover similar tools on Capterra United Arab Emirates. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Novo Solutions Price, Reviews & Ratings - Capterra United Arab Emirates 2026 --- Breadcrumb: [Home](/) > [Facility Management Software](/directory/30211/facility-management/software) > [Novo Solutions](/software/121230/municipal-asset-management-software) # Novo Solutions Canonical: https://www.capterra.ae/software/121230/municipal-asset-management-software Page: 1 / 2\ Next: [Next page](https://www.capterra.ae/software/121230/municipal-asset-management-software?page=2) > Simplify your Work with this easy to use and highly flexible web and mobile Asset, Work Order and Customer Service solution. > > Verdict: Rated **4.3/5** by 16 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Novo Solutions? Municipalities/Local Government - Cities, Towns, Villages, Boroughs, Counties, Parishes, School Districts Other ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.3/5** | 16 Reviews | | Ease of Use | 4.2/5 | Based on overall reviews | | Customer Support Software | 4.5/5 | Based on overall reviews | | Value for Money | 4.4/5 | Based on overall reviews | | Features | 4.8/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Novo Solutions - **Founded**: 1999 ## Commercial Context - **Pricing model**: Per User - **Pricing Details**: 5 User Minimum - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: Canada, United Kingdom, United States ## Features - Activity Dashboard - Alerts/Escalation - Alerts/Notifications - Asset Tracking Software - Audit Management - Barcode/Ticket Scanning - Call Center Management - Catalog Management - Code Enforcement Software - Configuration Management - Contract/License Management - Cost Tracking - Customer Database - Discussions/Forums - Dispatch Management - Document Management Software - Equipment Maintenance Software - Equipment Management - Fixed Asset Management Software - Full Text Search - GPS - Incident Management Software - Inspection Management - Inventory Management Software - Job Tracking - Knowledge Base Management - Maintenance Management Software - Maintenance Scheduling - Mobile Access - Preventive Maintenance Software - Prioritization - Project Management Software - Queue Management - Reporting & Statistics - Reporting/Analytics - Scheduling Software - Self Service Portal - Service History - Service Level Agreement (SLA) Management - Service Request Management - Supplier Management - Support Ticket Management - Technician Management - Third-Party Integrations - Vendor Management Software - Work Order Management - Workflow Management Software ## Integrations (2 total) - CivicPlus SeeClickFix 311 CRM - Zapier ## Support Options - Email/Help Desk - Knowledge Base Software - Phone Support ## Category - [Facility Management Software](https://www.capterra.ae/directory/30211/facility-management/software) ## Related Categories - [Facility Management Software](https://www.capterra.ae/directory/30211/facility-management/software) - [Maintenance Management Software](https://www.capterra.ae/directory/30058/maintenance-management/software) - [Work Order Software](https://www.capterra.ae/directory/30785/work-order/software) - [Municipal Software](https://www.capterra.ae/directory/31219/municipal/software) - [Government Software](https://www.capterra.ae/directory/20048/government/software) ## Alternatives 1. [Fracttal One](https://www.capterra.ae/software/159911/fracttal) — 4.6/5 (1773 reviews) 2. [MaintainX](https://www.capterra.ae/software/179296/getmaintainx) — 4.8/5 (1005 reviews) 3. [Limble](https://www.capterra.ae/software/162600/limble-cmms) — 4.8/5 (738 reviews) 4. [Jobber](https://www.capterra.ae/software/127994/jobber) — 4.6/5 (1420 reviews) 5. [BuildOps](https://www.capterra.ae/software/194155/buildops) — 4.5/5 (151 reviews) ## Reviews ### "Buisness problems novo solutions." — 5.0/5 > **Eric** | *25 December 2024* | Oil & Energy | Recommendation rating: 9.0/10 > > **Pros**: The overall completeness of the software for our buisness needs. > > **Cons**: Implementing the software and learning all the features was a bit of a challenge, but well worth learning. > > This software is a complete package allowing us to take manage and monitor requests from customers and work orders. ----- ### "Cost-Effective Solution for Asset and Inventory Management" — 5.0/5 > **Luke** | *13 May 2024* | Government Administration | Recommendation rating: 10.0/10 > > **Pros**: The level of customization on asset forms, request forms, and user profiles and groups. I was able to easily set up profiles so department employees don't have to see the assets and inventory for other departments, making the program much easier for them to navigate. The customization on forms is especially useful to us, as we can set up a lot of conditional logic for different asset and request types. It's helped us keep track of lots of data we weren't previously able to. It's helped us pull financial data for insurance and audits far easier than before, too. > > **Cons**: Some of the UI elements are a bit dated in appearance. Some features, such as the workflow designer, can be a bit difficult to use as a result. In general, though, the simpler appearance works in the program's benefit. I feel if it were more complicated graphically, it would be more difficult to navigate. > > Quite please with no major complaints. There's a bit of a learning curve, but once you get the hang of it, it's great being able to tailor the program to your unique needs. Customer support is quite responsive and has helped us with a couple of solutions to some unique problems and ideas we've had. ----- ### "Asset Manager" — 3.0/5 > **Doug** | *12 September 2012* > > **Pros**: The browser based feature was one of the main reasons for purchase. Support was very helpful during install. > > **Cons**: The fact that screen features for other modules are present in the single Asset module we purchased is very confusing as to what works and what doesn't. The documentation on your site and through the software is severely lacking. Once again, the fact that the doc for all modules is lumped together makes it hard to find anything. > > We haven't really got into using it very deeply yet, so I don't know what my recommendation would be. As of now I'm not singing praises....yet....we'll see. ----- ### "The learning curve has been longer than we hoped for, but we're getting there." — 4.0/5 > **Michael** | *25 October 2017* | Transportation/Trucking/Railroad | Recommendation rating: 8.0/10 > > **Pros**: Once we figure it out, it seems it can do everything we need, and it's been able to integrate with other systems. It's clearly going to be able to grow with our future needs, unlike our previous product. > > **Cons**: The end user (in our case, primarily customer service staff) have a fairly clunky user experience. There's a lot of jargon and non-obvious ways of executing things. Seem to have had a few more technical glitches than expected. Some of the integrations were very hard to get configured and honestly we're still not 100% sure they're all working right. Really does seem to require not just a champion but an in-house expert. > > Has greatly improved our ability to hold ourselves to response timeliness and evaluated our performance. Has integrated all our customer feedback into a single datastream with key parts of it requiring no manual intervention. ----- ### "Easy to use Work Order Software" — 5.0/5 > **Stephanie** | *11 January 2019* | Government Administration | Recommendation rating: 10.0/10 > > **Pros**: This software is beyond easy to use. It is user friendly and keeps all the information we need to keep the work flow moving. > > **Cons**: N/A, currently we have not run into any cons to report at this time. > > This software took us from managing paper to being able to keep all of our work and completed work virtually. It is very helpful, time ad cost saving. ----- Page: 1 / 2\ Next: [Next page](https://www.capterra.ae/software/121230/municipal-asset-management-software?page=2) ## Links - [View on Capterra](https://www.capterra.ae/software/121230/municipal-asset-management-software) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | ----- ## Structured Data