Coupa Reviews

Coupa - The Expense Manager for your business

Comments: Coupa Expense has been a great software for our company to manage the spent smartly with a full proof apprval process. It has brought more transparency and accountability among the team members. As an organisation, we really appreciate this platform and would like to suggest others to use this application in their business.

Pros:

Coupa Expense is easy to use. The following features are most amazing to me - 1. Requisition and PO management. 2. Approval DoA/flow chart is very easy to assign. 3. Reimbursement process is simple. 4. Multiple currency is available. 5. Full spent analysis report feature.

Cons:

Coupa Expense is one of the best expense management softwares and I personally do not see any improvement area for this software.

Great billing tool

Pros:

It's an easy way to keep track of your invoiced and bill he companies/clients you work with

Cons:

It does has a learning curve, i needed someone o guide me through the initial process, bu once you understand i it is very easy to use and keep sharing ongoing invoices

POOR PRODUCT & CUSTOMER SERVICE EXPERIENCE

Comments: The product, customer experience & user interface are all terrible, Not to mention all Customer Service has to say to anything is 'I don't know'. Anything is better than this one.

Pros:

Nothing. I'm not sure there's one feature that's worth purchasing this software.

Cons:

Everything. The product, customer experience & user interface are all terrible, Not to mention all Customer Service has to say to anything is 'I don't know'. Anything is better than this one.

Should be better

Comments: This platform should be better considering all the investment and is an expensive tool for companies, so you spend more time to do the right thing once.

Pros:

It is a good platform to help companies to buy products and services. The idea is to faster the relation between companies (B2B).

Cons:

It is not a friendly platform for the user, it is full os details and does not allows mistakes, I mean if you start a process with some information and you have to change it, you would take some time to do that.

Coupa- The most advanced AI driven cloud invoice management system I have ever seen

Comments: Overall, its great for any tech start ups or high paced org who needs AI as the core of their strength.

Pros:

a. Excellent invoice management system supported by cloud computing b. Super sleek dashboard powered by user controlled/ customizations options c. AI is very powerful and learns from your patterns of working d. Unlimited space for all of your documents and bills e. Single sign in authentications through okta, super secure way of working

Cons:

a. Pricing model is bit elevated from other other competitors however its worth b. Not very customization priendly c. API integration is not at 100%. It tends to have a broken path

Revolutionizing Business Spend Management

Comments: Coupa excels in delivering a unified platform for procurement, invoicing, and expense management, making it easier for business to control and optimize their spending. Its user-friendly interface and cloud-based accessibility enhance user experience, allowing for efficient operation from any location.

Pros:

It offers a complete suite of tools for procurement, invoicing and expenses, also its pretty easy to navigate, which helps in quick adoption by users. Additionally, since it is cloud-based, users can access from anywhere, ensuring flexibility and scalability.

Cons:

It can be expensive for smaller business, also the initial set up and implementation can be time-consuming

Coupa is a highly customizable system

Pros:

You can easily navigate the application since it interface is simple and understandable. You can customize the application based on what you want the results to be. Coupa can be integrated to a different application depending on business need. Very minimal lag time.

Cons:

Integration of documents to Coupa needs more improvement as there are limitations on the type of file that can be uploaded such as zipped files.

Coupa review

Comments: I like the ease of raising purchase orders in Coupa. Purchasing is easy once you set it up, but the inital setup can be painful.

Pros:

Ease of releasing purchase order and copying new ones from existing ones.

Cons:

If you have to setup a new purchase order, looking through inventory for a company as large as ours is a nightmare.

Convenient

Pros:

All feature on this application is very useful and manageable

Cons:

Nothing because its friendly user application

I love Coupa and you will too

Pros:

I love that this is a comprehensive solution for all supply chain needs.

Cons:

What is there to dislike about Coupa? Nothing! This is everything we need in one system.

powerrubber.com 's opinion

Comments: if you want to loos your money, it is a good place to buy for access. 0 refund or return.

Pros:

only the colours which are a very calm and proper for this type of platform

Cons:

nothing, we lost our money, so please choose wiser.

AV CED assessement

Comments: They are a formal and professional firm, bringing the subject matter expert depending on the topic. And good follow up on topics and meeting.

Pros:

SO far their attention to detail and system capabilities.

Cons:

Unaware, but I am sure I will identify them.

WHY SHOULD I PAY COUPA for services rendered

Comments: HORRIBLE, UNABLE TO COMMUNICATE, we do plumbing services for $ 295.00, but I have to pay coupa $ 549 to get paid from my customer!

Pros:

NOTHING, I refuse to pay coupa for my customer to pay me

Cons:

Everything, nobody willing to talk to you unless I pay Coupa $ 549.00 per year to get paid by my customers.We are a small family business, why should I pay out $ 549 yearly to get paid

Coupa Expense - You most trusted expense manager

Comments: As a company, we have to practice more integrity and transparency in the day to day operations of the business. If it comes to financials, then Coupa Expense is the best option to manage this as it is totally automated and has to go through different approval processes. At NAC, we are happy with the performance.

Pros:

Coupa Expense is very easy to use with plenty of amazing features. The most attractive features are - supplier management, Purchase order raising, PO reimbursement, specific and customizable approval process, total spent analysis, total account payable status etc.

Cons:

Coupa Expense is one of the updated expense management softwares and I do not find anything as improvement area for this application.

B's thought on Coupa Expense

Pros:

It is easy to use for day to day activities, featuring filters to save ample time kn searing activities. Keep records of all your data which opens endless opportunities of business optimization.

Cons:

Multilevel approval stages are time consuming. Every action requires fully functioning user account, it would be great if we get tailored access to reduce costs

Good expense management tool

Pros:

I like that there’s an app to upload expense claims on the go

Cons:

The user experience is not the best I’ve seen in the market

Coupa Review

Comments: Great software for the end user and supplies but not for the admins.

Pros:

It is very easy for the end user and supplier to submit invoices. Suppliers are able to track the invoice process and payments. Helps reduce the time spent communicating with suppliers.

Cons:

Making changes are not easy. Adding custom fields and changing approval chains have not been easy to adjust.

Coupa's e-Procurement Solution Helps Students in Need

Comments: I highly recommend Coupa as an e-Procurement solution. Once you get the hang of it, it's really quite easy. And, once you do, your organization's work flow will be enhanced forever. The most amazing part is to be able to take immediate advantage of Coupa's incredible new features, such as iRequest. Coupa is not a static company, and they are constantly updating features. Coupa's team provides personalized service and lots of 'hand-holding'. They listen well to our needs. And, our students in need in the Washington, D.C. area are better served as a result Coupa has helped transformed us into a 21st century organization with streamlined operations that enable us to stretch our donor dollars and help more students in need.

Pros:

Neediest Kids is a nonprofit organization that works with 8 area school systems in the Greater Washington, D.C. area. We provide emergency funds to these school systems to purchase the basics - new clothes, school supplies, medical or dental care, eye exams and glasses, and more - so students (K-12) can stay in school and thrive. Coupa's system has moved Neediest Kids from a traditional paper-based system of authorizations and receipts with school professionals spending their own time to shop for items for their students in need. We operate now through a web-based process of issuing POs that go directly to vendors with products shipped directly to school professionals. Thus, we have efficient purchasing, streamlined requests to vendors, real-time product and budget tracking, invoice reconciliation, and more. It's fast...it's internet fast!

Cons:

There are always a few tweaks that could happen here and there, but we get 95% of what we need!

Positive experience with processing expenses

Comments: The software allowed for some additional options in our expense reporting policy and for a reduction in training costs

Pros:

The software is easy to use and very intuitive. There is minimal training needed and fields are very clear. The computer based login ties into the mobile receipt capture with no issues and corporate card transactions prepopulate expense reports.

Cons:

There is no way to decline an individual piece of the expense report. The expectation for the user to understand the full reimbursement policy of the company may be to high. There is no built in calculation to reduce a reimbursement by type selected.

Great for Accounts Payable Team

Pros:

This piece of software has streamlined so many of our organizations processes. It connects with personal purchasing cards as well as invoicing for vendors.

Cons:

I wish this software had the ability to allow property managers to see their vendors invoices on a regular basis without having to pay extra for a user license.

Modern portal with some caveats

Pros:

Modern look and feel. Constantly updating the product. Lots of functionality related to end-to-end procurement. Some promising features in the upcoming road map.

Cons:

Rigid rules and hierarchy structure. No conditional logic support. Vendor overpromises, underdelivers. Universal search bar is terrible.

Does what it needs to

Pros:

That i can use the punchouts to directly order rom stores that link to it. It makes it way easier and takes away other steps for me

Cons:

It's hard to search, right now i can't search to find items i have approved other than the administrator.

This product is very valuable to a large organization and specifically the accounting teams of that org. Implementation can be difficult but ultimately Coupa Expense platform is highly configurable to an orgs needs.

Pros:

1. Can be configured in almost any way a business needs. 2. Approval chains can be as simple or complex as you need them. 3. Administration can be managed by accounting team. 4. Integration with Google maps for mileage records. 5. Super easy for users to adopt

Cons:

1. Implementation can be painful depending on which route you go. Coupa may direct you to a third party they partner with and you may be stuck we super strict deadlines and change orders if you aren't able to stick to them.

Great Expense Tool

Comments: Coupa allows us to be transparent with our expenses and make sure expenses go through the appropriate approval channels are are charged against the appropriate cost centers.

Pros:

As a member of the finance team this is a useful too that helps us track expenses and make sure that we are charging to the correct cost centers. The approval process is also very helpful.

Cons:

I honestly don't have many complaints based on its usage. It's an intuitive tool and most issues that I come across are user error.

Coupa, Corporate Expenses

Pros:

What I like the best about Coupa is that it automatically creates my expenses for me. Typically all I have to do is add the receipt.

Cons:

What I like least about Coupa is the same thing I like because sometimes I want to get the expense submitted quickly and you have to wait for the card to be charged before you can even put a receipt into Coupa.