--- description: Get detailed information about HR Acuity usability, features, price, benefits and disadvantages from verified user experiences. Read reviews and discover similar tools on Capterra United Arab Emirates. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: HR Acuity Price, Reviews & Ratings - Capterra United Arab Emirates 2026 --- Breadcrumb: [Home](/) > [Investigation Management Software](/directory/30572/investigation-management/software) > [HR Acuity](/software/111531/hr-acuity-on-demand) # HR Acuity Canonical: https://www.capterra.ae/software/111531/hr-acuity-on-demand Page: 1 / 3\ Next: [Next page](https://www.capterra.ae/software/111531/hr-acuity-on-demand?page=2) > Our solution for workplace investigation management gives ER teams clear, consistent processes for fair, defensible outcomes. > > Verdict: Rated **4.3/5** by 31 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses HR Acuity? HR Acuity empowers employee relations and HR teams, compliance, legal, ethics, DE\&I and C-suite leaders to manage workplace issues confidently and consistently across industries and sectors. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.3/5** | 31 Reviews | | Ease of Use | 4.3/5 | Based on overall reviews | | Customer Support Software | 4.7/5 | Based on overall reviews | | Value for Money | 4.2/5 | Based on overall reviews | | Features | 4.3/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: HR Acuity - **Location**: Summit, US - **Founded**: 2006 ## Commercial Context - **Pricing model**: Per User - **Pricing Details**: HR Acuity pricing is based upon number of users or employees. A minimum applies. - **Target Audience**: 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: English - **Available Countries**: Canada, United Kingdom, United States ## Features - Built-In Database - Case Management Software - Collaboration Tools - Compliance Management - Configurable Workflow - Contact Management Software - Data Management Software - Document Management Software - Incident Management Software - Intake Management - Interaction Tracking - Issue Tracking Software - Reporting & Statistics - Reporting/Analytics - Subject Profiles ## Integrations (10 total) - HRIS - Microsoft Azure - Microsoft Entra Verified ID - NAVEXEngage - Okta - Ping Identity - SAP SuccessFactors HCM - ServiceNow - Workday Financial Management - Workday HCM ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base Software - Phone Support - 24/7 (Live rep) - Chat ## Category - [Investigation Management Software](https://www.capterra.ae/directory/30572/investigation-management/software) ## Related Categories - [Investigation Management Software](https://www.capterra.ae/directory/30572/investigation-management/software) - [Complaint Management Software](https://www.capterra.ae/directory/30674/complaint-management/software) ## Alternatives 1. [Rely](https://www.capterra.ae/software/1034106/rely) — 4.8/5 (13 reviews) 2. [FaceUp Whistleblowing System](https://www.capterra.ae/software/1017317/faceup) — 4.8/5 (45 reviews) 3. [Neocase HR](https://www.capterra.ae/software/85956/neocase-hr) — 4.3/5 (7 reviews) 4. [XM for Customer Experience](https://www.capterra.ae/software/152924/customer-frontlines) — 4.6/5 (255 reviews) 5. [Case IQ](https://www.capterra.ae/software/73201/Case-IQ) — 4.6/5 (11 reviews) ## Reviews ### "HR services management made easy." — 4.0/5 > **Manuela** | *22 January 2025* | Events Services | Recommendation rating: 9.0/10 > > **Pros**: The product ensures comprehensive human resource services management and delivers more on time. > > **Cons**: HR Acuity has all the tools required for excellent service delivery. No dislike. > > Acuity software has made it easier for us to conduct interviews and recruitment's and easily manage our workforce ----- ### "Thoughts on HR Acuity" — 5.0/5 > **Buster** | *26 October 2016* | Transportation/Trucking/Railroad | Recommendation rating: 10.0/10 > > **Pros**: Its easy to use, but makes sure you provide needed information. > > **Cons**: It would help if you could reopen cases and also delete documents that are attached to the wrong closed case in error. > > We use HR Acuity to document a variety of issues such as drivers seeking other employment and disciplinary issues. It's a relatively simple program to use and provides easy ways to sort and recover a lot of information. I think you can make it as simple or as detailed as necessary. However, to me the most important thing about HR Acuity is the outstanding customer support they provide. The few times that we have had program problems, they were quick to respond and get it fixed. Their support staff is friendly, knowledgeable and thorough. And by their manner, you know that they really care about you as a customer. They are glad to answer any questions you may have and listen to any suggestions. They also make sure that you are satisfied with the problem resolution. I highly recommend HR Acuity. ----- ### "HR Acuity rocks\!" — 5.0/5 > **Janet** | *1 July 2020* | Defense & Space | Recommendation rating: 10.0/10 > > **Pros**: Integration with current HR software Ease of: configuration, implementation, daily usage Reporting and analytics HR Acuity has a robust online support and training center Responsiveness and customer service from all our HRAcuity contacts is outstanding > > **Cons**: Can't think of anything we don't like or that doesn't meet our needs. > > The HR acuity team accepts customer input and continually makes updates and enhancements to the product, especially in the area of reporting and analytics. An added and unexpected bonus are the networking, webinars, and surveys HR Acuity regularly provides. We have found an excellent community of Employee Relations leaders and practitioners. ----- ### "User Friendly" — 2.0/5 > **Lissa** | *26 October 2016* | Mechanical or Industrial Engineering | Recommendation rating: 10.0/10 > > **Pros**: User friendly > > This software has simplified the employee documentation and streamlined process for our organization. ----- ### "Superb Aide to Conducting Professional Consistent Investigations" — 5.0/5 > **Maureen** | *22 October 2010* > > **Pros**: HR Acuity is of benefit to both the HR professional who is relatively new to conducting investigations as well as the seasoned investigator. For the less experienced investigator, the system lays out a useful, advisable process, for example, think through what you are trying to achieve first, then identify what documents you should review and who you should interview BEFORE you jump into the investigation. The seasoned investigator will appreciate the orderly flow of the system which forces you to slow down and document each step of the process well. The result after the investigation is done and the final report is complete, is a case report that is detailed and consistent from investigation to investigation. I highly recommend this system to anyone who conducts even ONE investigation a year. The Employee Relations Case side of the system is a helpful way of tracking FMLA cases and other minor employee complaints and issues. > > **Cons**: The only caveat I would give is that using the system MAY slow you down a bit, especially before you have built up your own series of templates for various types of investigations. Being slowed down during investigations is not necessarily a bad thing especially when the end result is high quality documentation but especially the more experienced investigator will need to be prepared for the additional time and make a commitment to utilize the system even when additional time is required. > > High quality, cost effective product. Very reliable in terms of availability of system, with no service interruptions in the past 10 months of use. ----- Page: 1 / 3\ Next: [Next page](https://www.capterra.ae/software/111531/hr-acuity-on-demand?page=2) ## Links - [View on Capterra](https://www.capterra.ae/software/111531/hr-acuity-on-demand) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data