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About Market Dojo

Supplier management and sourcing software for organisations wanting to digitalise their procurement processes quickly and easily.

Learn more about Market Dojo

Pros:

I was after a tool which I could deploy rapidly, avoid systems integration altogether and minimize the time required for training. Market Dojo fulfilled all these criteria.

Cons:

For our suppliers to go in and register, they have a hard time navigating and tell me often that it's not very clear or user-friendly.

Market Dojo ratings

Average score

Ease of Use
4.6
Customer Service
4.9
Features
4.4
Value for Money
4.6

Likelihood to recommend

9.3/10

Market Dojo has an overall rating of 4.7 out 5 stars based on 92 user reviews on Capterra.

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Filter reviews (92)

Mark
Mark
Director in UK
Verified LinkedIn User
Management Consulting
Used the Software for: 6-12 months
Reviewer Source

Easy to use, easy to onboard suppliers and great functionality

5.0 7 years ago

Comments: Clients have expressed opinions of real value add to their procurement activities and are enthused by the product and by the team at Market Dojo who are clearly passionate about their product and extremely credible.

Pros:

Step by step creation of events and forms makes it straight forward to use from the first time. But the live help function enables any questions to be rapidly dealt with. The product has great functionality and ability to set up conditional answers. The ability to clone events saves huge amounts of time. Onboarding suppliers is quick. The look is great and clients really like it. It helps to the credibility of my consultancy business to have such a great tool at our disposal and available to leave with a client for them to continue to use. pricing is competitive and represents excellent value compared to comparative systems available.

Cons:

It can be 'over engineered' for the simplest of RFQ activities, however the cloning facility means once a simple RFQ type has been created it can be replicated quickly. I'd like to see the types and format of the auctions expanded a little more but the main types of auction and the options cater for all but the most complex negotiations

Verified Reviewer
Verified LinkedIn User
Food & Beverages, 201–500 Employees
Used the Software for: 1-5 months
Reviewer Source

Great Program- Very Useful!

4.0 2 years ago

Comments: We utilized the tool to help source materials critical to our operation. We got a better price from our current vendor, and brought on a new vendor with a 40% price improvement and 90% lead time reduction! My customer rep from MarketDojo ([sensitive content hidden]) was fantastic throughout the whole process and really helped make it a success.

Pros:

The RFP was a valuable tool that not only got us better rates from our current vendor, it opened the door to bring more vendors online to help support our operation. Looking as the possibility of a 90% lead time reduction for the items we did an RFP on.

Cons:

The dashboard was a little too busy. Needs some more ease of use there.

Market Dojo Response

2 years ago

Good morning, Thank you for taking the time to give us a review. The Market Dojo team value all of your feedback. We are super pleased with your savings! We also appreciate your feedback reference the dashboard. Please do reach out if we can assist you further. Market Dojo team

Huyen
Procurement Assistant Manager in Vietnam
Retail, 1,001–5,000 Employees
Used the Software for: 1+ year
Reviewer Source

Review on MD e-sourcing

4.0 6 years ago

Pros:

Easy to use. It’s not take long time to create a tender on the system.

Cons:

It is not flexible to adjust information. For example, if the bidders type wrong name of company, they cannot change after signing in.

Market Dojo Response

6 years ago

Thank you very much for the review. We are very pleased to have you as one of our customers. We continually strive to improve and we currently have the functionality for users to change their company name and details through the support function. In the future we will look into this ability through a more automated fashion. Kind regards, Alun Rafique, CEO Co-founder

Verified Reviewer
Verified LinkedIn User
Financial Services Software, 1,001–5,000 Employees
Used the Software for: 1+ year
Reviewer Source

Alternatives Considered:

Effective, no frills

4.0 4 years ago

Comments: We have been using MarketDojo for several e-sourcing events, from simple to complex ones. The client / customer support team is very effective, and the tool is basic, but gets the job done without needing to invest significant amounts of money for larger suites.
It is worth to invest some time in thinking through the event structure, to avoid extra workload in the analysis/awarding phases.

Pros:

Customer Support: very responsive, always going the extra mile to help setting up and managing any e-sourcing event.

Cons:

Some steps required to set up an e-sourcing event are not so straightforward. Awarding: rather basic.

Jon
Jon
Director - Operations Performance in UK
Verified LinkedIn User
Management Consulting, 1,001–5,000 Employees
Used the Software for: 2+ years
Reviewer Source

eSourcing software - excellent system

5.0 6 years ago

Comments: I have always found working with MarketDojo and the team a pleasure - great software, good support and very engaging team who go the extra mile. Recommend them to anyone looking for a cost effective, easy to use sourcing tool.

Pros:

I have used the MarketDojo platform on several occasions now to run sourcing events and eAuctions. It is very easy to use, has a wide variety of features and is very cost effective.

Cons:

I genuinely cant fault this based on my usage of the system.

Colum
Colum
Head of Procurement Services in Ireland
Verified LinkedIn User
Gambling & Casinos, 5,001–10,000 Employees
Used the Software for: 6-12 months
Reviewer Source

Dojo for Paddy Power Betfair

4.0 6 years ago

Comments: Dojo have helped us greatly in rolling out our Procurement systems strategy. They have offered us agile, easy to acquire, value for money solutions for tasks like Category planning and eRFx. Their tools are also easily shared with our operations around the world, assisting us in globalising our Procurement service.

Pros:

- Extremely agile - very easy to acquire and use - Excellent value for money - low investment required - Top class customer support - 2nd to none

Cons:

No negative comments to make. The effort and investment required to get started with Dojo solutions is so small relative to other solutions that any "downside" would be quickly forgiven. Yet, we haven't seen any to-date.

Francis
Francis
Category Buyer in UK
Verified LinkedIn User
Food Production, 10,000+ Employees
Used the Software for: 1+ year
Reviewer Source

Time Efficient

5.0 4 years ago

Pros:

The cascade setups that comes with the RFP questionnaire down to documents upload is just what we need to ensure compliance and agreement with own terms and conditions from the very beginning.

Cons:

Auction downloads should have some complimentary graphs for a better management reporting.

Alex
Alex
Analyst in UK
Verified LinkedIn User
Management Consulting, 2–10 Employees
Used the Software for: 1-5 months
Reviewer Source

Market Dojo is an easy and intuitive system.....

4.0 4 years ago

Comments: Great overall experience with a great deal of support delivered from the account manager.

Pros:

Market Dojo's benefit over that of other systems is its ease of use with a high level of customization. As such, MD is a tool which can be made as complicated or as basic as the project requires. This is a real benefit to users initially getting up to speed on its functionality.

Cons:

More could be done on the reporting that is developed as an output of an auction exercise - something more visual and that allows for a greater amount of manipulation.

Victor
Victor
Regional Sales Manager in Indonesia
Verified LinkedIn User
Mechanical or Industrial Engineering, 11–50 Employees
Used the Software for: 1-5 months
Reviewer Source

Great Apps

5.0 2 years ago

Pros:

all good for me so far. and I don't need anything atm

Market Dojo Response

2 years ago

Hi Victor, Many thanks for your sterling review of our software. We're very pleased that you have had a positive experience with Market Dojo and will endeavor to continue with the high level of service that we pride ourselves on. Please do keep in touch and let us know if there's anything we can improve or help with moving forwards. Market Dojo

Toby
Toby
Chief Business Development Officer in UK
Verified LinkedIn User
Management Consulting, 2–10 Employees
Used the Software for: 1-5 months
Reviewer Source

One of the best eprocurement sofware in the market

5.0 6 years ago

Pros:

The software was built by experts in the field and this is evident went you use it. Setting up auctions/reserve auctions are very easy. They also have excellent customer service. Using Market Dojo offers not just a great software but an excellent team of professional support.

Cons:

Not a lot to complain about here. Generally, the software is great and still improving. Therefore, i expect more functionality from later updates. However, it currently serves most of the needs

Khaled
Head of Legal - MENA in United Arab Emirates
Used the Software for: 2+ years
Reviewer Source

An innovative, powerful eSourcing tool that gives buyers absolute control over their tenders.

5.0 7 years ago

Pros:

Market Dojo has offered me excellent flexibility and customer support to personally operate two RFPs. I have been able to set as many questions as I like, with virtually no restrictions on the parameters set for bidders to answer to ensure that I obtain only the information I require. Incidentally, a lot of bidders commented they preferred this as it allowed them to reduce the work required to submit bids. I love the fact that I could copy and paste the structure of a previous tenders to avoid having to construct new tenders. It saves so much time and enabled my organisation to continually improve the tenders it puts out to market without having to start from scratch. Lastly, Market Dojo's customer support is excellent. They offer a website chat function and email support during office hours and regularly follow up on queries I make out of hours. I always receive personalised, solutions orientated feedback. Market Dojo's owners and employees are clearly very proud of their product and took a keen interest in ensuring I got the best out of its features.

Cons:

It requires training, quite a bit actually to learn how to operate various features. The website would benefit from short video blogs showing how to use Market Dojo's features. Once an RFP is launched, it is very difficult to change it so, it needs to be tested prior to an RFP being issued.

Graham
Senior Purchasing Manager in UK
Health, Wellness & Fitness, 10,000+ Employees
Used the Software for: 2+ years
Reviewer Source

The best service ever!

5.0 8 years ago

Comments: As a newcomer to e-Sourcing, I was totally oblivious to how these systems work. Within a very short time and some excellent telephone support I was up and running. The support is EXCELLENT. Even when I was playing one Sunday, help was available. These people know what excellent Service around an excellent System means to busy buyers.
Thank you to all at Marketdojo, you helped me save $1m in 35 minutes, something I could never have done without your system and your support.

Pros:

Easy to learn and use

Cons:

None found, it just what you need without fuss.

Philip
Procurement Manager in UK
Construction Software, 10,000+ Employees
Used the Software for: 6-12 months
Reviewer Source

Straightforward, clean product that is streamlining our entire procurement process

4.0 8 years ago

Comments: Very straightforward, easy to use on the surface. There are complexities that you can choose to use or not, depending on requirements and capabilities. But we can now launch a basic RFQ within minutes, or a complicated, weighted questionnaire with PQQ, vendor analysis and e-auction with a few hours work. The user interface is highly intuitive, and althought Dojo is delivering fantastic value for money, I still feel we haven't exhausted it's fulol capabilities just yet.

Pros:

The developers have built this platform around the procurement user experience, rather than trying to twist an existing product to accommodate e-procurement. This makes the entire process, from initial invitation, through pre-qual, RFQ and auction, to award, logical and straightforward.

Cons:

Everybody has different requirements, and there were some elements of the platform that didn't quite cut it for us. The Market Dojo team have been incredibly responsive to constructive feedback, and made quite significant adjustments to the back end reporting functions that have yielded tangible improvements in ease of analysis and reporting.

Baljit
Buying Assistant in UK
Retail, 10,000+ Employees
Used the Software for: 6-12 months
Reviewer Source

Brilliant e-Auction tool

5.0 5 years ago

Comments: We have used this tool across a variety of tenders in different categories across the business, ranging from Logistics to Property. We have also used this tool to successfully run national and international reverse auctions, resulting in significant cost savings. We have been very pleased with how user-friendly the platform is, as well as the helpful account manager / wider support team.

Pros:

This software is easy to use, whether it’s to run a questionnaire or a reverse auction; made even easier by the excellent support team who are always prompt in their replies and willing to help. It is very user-friendly, accessible and not clunky at all. The on-demand service makes it very simple to use for a tender at short notice. I must stress, the knowledgeable support team made using the software a very stress-free experience.

Cons:

Not applicable - We have found that the tool covered all our requirements

Kyle
Buyer in US
Automotive, 10,000+ Employees
Used the Software for: 1-5 months
Reviewer Source

Good tool

4.0 5 years ago

Comments: We are simply seeking unique ways to bid out business and ultimately get the most competitive prices.

Pros:

There is opportunities for great results/savings when using this tool. The customer service is also excellent.

Cons:

I found the testing environment a bit tedious to use. The bid that we did had many changes so creating a new test event every time and inviting test participants (which were just me) was a bit of a hassle. When a lot was not working as planned the event would have to be stopped, revised, and rescheduled (for really just a few minutes later). Having the test events always live would be a great help.

Market Dojo Response

5 years ago

Hi Kyle, Thank you for taking time to submit a review of Market Dojo. We really appreciate your comments regarding our customer service. Regarding the test environment. We do have the Sandpit feature which is designed for you to be able to 'practice' your event and view from the perspective of a supplier to ensure the bidding format is accurate. The great thing with the Sandpit is that you can then clone that exact event scenario into the live environment so that you do not need to start from scratch. Please do reach out to your account manager should you want a tutorial on how this can work for you. Kind Regards, Alun Rafique - CEO & Co Founder, Market Dojo Ltd

Corne'
Head of Purchasing in Netherlands
Information Technology & Services, 501–1,000 Employees
Used the Software for: 1+ year
Reviewer Source

FantasMaDojo!!

5.0 4 years ago

Comments: The Market Dojo suit of products are really top class. From being super simplistic to implement and use, to the wide range of really focused uses, this is truly a remarkable product. I have truly enjoyed having my teams use the product and have seen fantastic results driven through the use of it.

Pros:

Simple to use interface, ability to manage simple to highly complex projects and clear and concise reporting.

Cons:

Having to move away from it..., would use it again any day.

Alistair
Buyer in UK
Chemicals, 1,001–5,000 Employees
Used the Software for: 2+ years
Reviewer Source

Vita's Experience

4.0 5 years ago

Comments: I am very happy with Market Dojo, as I was introduced to it at my last place of work and felt it fulfilled a new requirement at my current place of work and, along with the updates and tweaks since, it has not been hard to convince my superiors why this platform is great.

Pros:

The ease of use is always a positive when implementing a new software, and the clear instructions throughout the process aided the transition. All aspects of the program are neatly presented, and provides a platform that all can use, meaning less resistance to change.

Cons:

Aspects of the lots could be improved by increasing the decimal place points within the simple lot, along with providing a more comprehensive final report

William
Group CEO in UK
Logistics & Supply Chain, 51–200 Employees
Used the Software for: 6-12 months
Reviewer Source

A must have tool for organisations of all sizes

5.0 2 years ago

Comments: cost savings, spend rationalisation, contract repository, strategic sourcing support

Pros:

Very simple to use and to get up and running straight away. No need for expensive integrations so can be used for some quick-wins to bring wider stakeholder team on side.

Cons:

No real issues. This is not an ERP solution so not necessarily a product for complex spend analytics.

Market Dojo Response

2 years ago

Thank you for taking the time to leave us a review. We're glad that you're finding our sourcing platform simple to use and powerfully effective.

Richard
Owner in United Arab Emirates
Logistics & Supply Chain, Self Employed
Used the Software for: 1+ year
Reviewer Source

Great reverse auction Saas

5.0 8 years ago

Comments: I lead a procurement team covering the Middle East and Africa. We used Market Dojo to qualify vendors and negotiate prices, using the online reverse auction function. The tools are incredibly easy to use and the reverse auction events drove considerable savings in our business.

Pros:

Ease of use for procurement teams and bidders. Enforces a structured process.

Cons:

Further integration into the procurement process would be useful.

Grizelda
Product Partnerships Coordinator in South Africa
Telecommunications, 51–200 Employees
Used the Software for: 1-5 months
Reviewer Source

Market Dojo Review

5.0 4 years ago

Comments: A wonderfull experience , especially the vested support from the [SENSITIVE CONTENT HIDDEN]

Pros:

The system is user friendly and easy to navigate, also met 90% of our requirements .

Cons:

Initially we could not upload us bulk or over a certain quantity of line itemes, however the system was improved and costmized throughout the process which is great for our growing requirements.

Fernando
COO in Costa Rica
Mechanical or Industrial Engineering, 11–50 Employees
Used the Software for: 1-5 months
Reviewer Source

Easy, simple and professional platform

4.0 6 years ago

Comments: We had a challenge that was to put our supplier to compete in a fair and comparable way. Then we discover the reverse auctions and we look for a good platform that can be used and that have a fair price. Market dojo give us a very good price with a very good and profesional platform that worked great the day of the auction. Also we just need to make big purchases in which we can use this type of process some times per year but almost all the other platforms only offered year round contracts, Market dojo charges per month or per use so it works great for us.

Pros:

The platform was very easy to use, the idea of running as a trail your own auction to verify that everything is correct is very good. Also it looks very professional to our suppliers because the platform send the emails to them and also beacuse you can put you logo on the platform.

Cons:

I think the graphs and the way you can compare the unit price because in our case the most important thing we wanted to compare is the unit price and not the total amount of the bid.

David
Group Procurement Manager in UK
Used the Software for: 6-12 months
Reviewer Source

Fantastic company to deal with

5.0 7 years ago

Comments: Time,control and money

Pros:

Ease of navigation All bases are covered in relation to requirements of Procurement Easy to build bespoke module design

Michał
Procurement Manager in Poland
Packaging & Containers, 5,001–10,000 Employees
Used the Software for: 1-5 months
Reviewer Source

Opinion

4.0 5 years ago

Pros:

ease of use, general set up of the app, availability of most of european languages

Cons:

Manual input and data administration, lots of follow-up from the suppliers

Market Dojo Response

5 years ago

Michal, Thank you for taking the time to review Market Dojo. We are really pleased to hear that you have found our software easy to use and appreciate the many language options we now offer. In regards to data input, Market Dojo is fully integrated with Microsoft Excel, so if you already have your data in a spreadsheet, it is simply a case of importing the document. We are also continually updating the ways in which Hosts and Suppliers can interact during events, giving hosts more ability to manage communication. Kind Regards, Callum

kerosha
procurement manager in South Africa
Construction Software, 201–500 Employees
Used the Software for: 1+ year
Reviewer Source

Review of Market Dojo

5.0 4 years ago

Comments: This is an excellent tool and i am very happy with it.

Pros:

Ease of use. Free to suppliers Excellent support

Cons:

Not the easiest to create lots for items.

Steve
UK
Used the Software for: Not provided
Reviewer Source

user feed back

4.0 8 years ago

Comments: This Tool cuts down on time, and paperwork. When handling multiple projects, it is easy to go to the dashboard and find out the status of Events in an instant. The ability to monitor cost savings is valuable when reporting to Managers etc... There is far more to the Tool that I have not explored yet. I would welcome some sort of real-time user community, where experiences and knowledge could be shared.