---
description: Get detailed information about Magic usability, features, price, benefits and disadvantages from verified user experiences. Read reviews and discover similar tools on Capterra United Arab Emirates.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Magic Price, Reviews & Ratings - Capterra United Arab Emirates 2026
---

Breadcrumb: [Home](/) > [Feedback and Reviews Management Software](/directory/31024/review-management/software) > [Magic](/software/1041043/magic)

# Magic

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> Magic's all-in-one platform empowers local businesses to manage online reviews, customers, marketing, and revenue growth with ease.
> 
> Verdict: Rated **4.9/5** by 15 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Who Uses Magic?

Local businesses that are looking to take control of their online reputation, boost their visibility, drive more sales and increase customer loyalty, whether they have one location or several.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.9/5** | 15 Reviews |
| Ease of Use | 4.7/5 | Based on overall reviews |
| Customer Support Software | 5.0/5 | Based on overall reviews |
| Value for Money | 4.8/5 | Based on overall reviews |
| Features | 4.6/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: Magic

## Commercial Context

- **Starting Price**: $159.00
- **Pricing model**: Flat Rate
- **Target Audience**: 2–10, 11–50
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English
- **Available Countries**: Australia, United Kingdom

## Features

- 2-Way Messaging
- Activity Dashboard
- Alerts/Notifications
- Autoresponders
- Campaign Planning
- Campaign Scheduling
- Chat/Messaging
- Customer Segmentation
- Dashboard Software
- Interaction Tracking
- Keyword Tracking
- Live Chat Software
- Mass Texting
- Message Personalization
- Personalization and Behavioral Targeting Software
- Response Management
- Review Monitoring
- Review Request
- Review Sharing

## Integrations (4 total)

- Gmail
- Instagram
- Trustpilot
- Twilio

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base Software
- Chat

## Category

- [Feedback and Reviews Management Software](https://www.capterra.ae/directory/31024/review-management/software)

## Related Categories

- [Feedback and Reviews Management Software](https://www.capterra.ae/directory/31024/review-management/software)
- [Reputation Management Software](https://www.capterra.ae/directory/30750/reputation-management/software)
- [SMS Marketing Software](https://www.capterra.ae/directory/30842/sms-marketing/software)
- [Live Chat Software](https://www.capterra.ae/directory/30797/live-chat/software)
- [Customer Communications Management Software](https://www.capterra.ae/directory/31002/customer-communications-management/software)

## Alternatives

1. [Birdeye](https://www.capterra.ae/software/152997/birdeye) — 4.7/5 (702 reviews)
2. [Thryv](https://www.capterra.ae/software/156926/thryv) — 4.2/5 (505 reviews)
3. [Yotpo](https://www.capterra.ae/software/144389/yotpo) — 4.5/5 (375 reviews)
4. [Podium](https://www.capterra.ae/software/164285/podium) — 4.3/5 (522 reviews)
5. [InputKit](https://www.capterra.ae/software/174672/inputkit) — 4.9/5 (37 reviews)

## Reviews

### "Smoothest platform to use and it actually works\!" — 5.0/5

> **Omar** | *14 November 2023* | Food & Beverages | Recommendation rating: 9.0/10
> 
> **Pros**: Magic was super easy to set up. I was looking for a platform to help increase reviews and overall awareness for my burger truck. I am super busy with a day time job and my burger truck is my side hustle so I really needed to save time and Magic did exactly that.
> 
> **Cons**: I'm excited for more features to roll out\!

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### "Reviews and SMS, perfect combination for local businesses\!" — 5.0/5

> **Verified Reviewer** | *18 January 2023* | Veterinary Software | Recommendation rating: 10.0/10
> 
> **Pros**: The software REALLY works. We were able to triple our reviews after the first month. The best part is how easy it is to use. Most of the work is done for you with templates so you just have to connect current reviews sites and you are ready to go. Being able to contact customers via SMS is another big plus. Response rates are much higher and faster.
> 
> **Cons**: So far, not many complaints. Our team has found it very easy to use and definitely worth the value.
> 
> Magic really understands the need of small businesses. Their team helped us a lot with onboarding and giving up local insights into how we can better utilise the software to grow our business more. I am still in directly contact with our account executive \[SENSITIVE CONTENT\] every week. Super helpful.

-----

### "Magic Review" — 5.0/5

> **Verified Reviewer** | *14 June 2023* | Research | Recommendation rating: 6.0/10
> 
> **Pros**: Interface and steps to use the product for clients
> 
> **Cons**: i do not find cons on the product just yet

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### "Magic is a game changer for my small business" — 5.0/5

> **Verified Reviewer** | *2 March 2023* | Management Consulting | Recommendation rating: 10.0/10
> 
> **Pros**: I like how easy it was to manage my online reputation with Magic. The Reviews product is especially helpful, allowing me to quickly respond to reviews and stay on top of my customer feedback. The text marketing feature has also been a great tool for me to engage with my customers in a more personalised way helping us to increase campaign revenues by 60% vs the same period last year when we were just using email marketing\!
> 
> **Cons**: None so far. My team absolutely love Magic. Now they have more time to spend on other value added activities rather than just spending their time checking the multi platforms that we have a presence on\!
> 
> Overall, my experience with Magic has been great. The platform is user-friendly and the customer support team is always quick to respond and helpful in addressing any issues or questions I have. Magic has helped me streamline my marketing efforts and improve my online reputation, ultimately leading to increased sales and customer satisfaction.

-----

### "Working wonders for a small team like mine" — 5.0/5

> **Verified Reviewer** | *9 May 2023* | Real Estate | Recommendation rating: 10.0/10
> 
> **Pros**: Reviews and Team Inbox helps our small team to allocate our time to buyers efficiently. Now we don't have to login to multiple platforms everyday to check for and respond to messages.
> 
> **Cons**: None at the moment. We love it for the amount of time we have been using it. The support has been great too\!
> 
> Lack of man power to manage the different social and review platforms.

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## Links

- [View on Capterra](https://www.capterra.ae/software/1041043/magic)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/10003392/Magic/> |
| en-AE | <https://www.capterra.ae/software/1041043/magic> |
| en-AU | <https://www.capterra.com.au/software/1041043/magic> |
| en-CA | <https://www.capterra.ca/software/1041043/magic> |
| en-GB | <https://www.capterra.co.uk/software/1041043/magic> |
| en-IE | <https://www.capterra.ie/software/1041043/magic> |
| en-IL | <https://www.capterra.co.il/software/1041043/magic> |
| en-IN | <https://www.capterra.in/software/1041043/magic> |
| en-NZ | <https://www.capterra.co.nz/software/1041043/magic> |
| en-SG | <https://www.capterra.com.sg/software/1041043/magic> |
| en-ZA | <https://www.capterra.co.za/software/1041043/magic> |

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