--- description: Get detailed information about hello24.ai usability, features, price, benefits and disadvantages from verified user experiences. Read reviews and discover similar tools on Capterra United Arab Emirates. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: hello24.ai Price, Reviews & Ratings - Capterra United Arab Emirates 2026 --- Breadcrumb: [Home](/) > [eCommerce Software](/directory/3/ecommerce/software) > [hello24.ai](/software/1033570/hello24ai) # hello24.ai Canonical: https://www.capterra.ae/software/1033570/hello24ai Page: 1 / 2\ Next: [Next page](https://www.capterra.ae/software/1033570/hello24ai?page=2) > hello24.ai is an eCommerce focused platform that helps online brands to engage customers on WhatsApp. > > Verdict: Rated **4.7/5** by 22 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses hello24.ai? DTC Brands on Shopify \& WooCommerce (WordPress), Ecommerce companies, \& retail brands looking to engage customers on online media. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.7/5** | 22 Reviews | | Ease of Use | 4.7/5 | Based on overall reviews | | Customer Support Software | 4.8/5 | Based on overall reviews | | Value for Money | 4.7/5 | Based on overall reviews | | Features | 4.6/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Hello24 Digicom ## Commercial Context - **Starting Price**: $20.00 - **Pricing model**: Flat Rate (Free version available) (Free Trial) - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop) - **Supported Languages**: Brazilian Portuguese, English, French, German, Hindi, Italian, Portuguese, Spanish - **Available Countries**: Australia, Brazil, Canada, France, Germany, India, Italy, Singapore, Spain, United Arab Emirates, United Kingdom, United States ## Features - AI/Machine Learning - Activity Dashboard - Alerts/Notifications - Audience Targeting - CRM Software - Campaign Management Software - Chat/Messaging - Chatbot Software - Code-free Development - Communication Management - Content Management System (CMS) Software - Customer Database - Customer Experience Management - Customer History - Customer Segmentation - Customer Support Software - Customizable Templates - Engagement Tracking - Lead Nurturing Software - Live Chat Software - Multi-Language - Natural Language Processing - Order Management Software - Performance Metrics - Personalization and Behavioral Targeting Software - Pre-Configured Bot - Real-Time Data - Reporting/Analytics - Surveys & Feedback - Third-Party Integrations - Visual Analytics ## Integrations (5 total) - PayU - Razorpay - Shopify - WooCommerce - WordPress ## Support Options - Email/Help Desk - Phone Support - Chat ## Category - [eCommerce Software](https://www.capterra.ae/directory/3/ecommerce/software) ## Related Categories - [eCommerce Software](https://www.capterra.ae/directory/3/ecommerce/software) - [Live Chat Software](https://www.capterra.ae/directory/30797/live-chat/software) - [Lead Nurturing Software](https://www.capterra.ae/directory/31563/lead-nurturing/software) - [Customer Service Software](https://www.capterra.ae/directory/22/customer-service/software) - [Order Management Software](https://www.capterra.ae/directory/30225/order-management/software) ## Alternatives 1. [LiveAgent](https://www.capterra.ae/software/102188/liveagent) — 4.7/5 (1753 reviews) 2. [Viber](https://www.capterra.ae/software/180348/viber) — 4.4/5 (4058 reviews) 3. [Text Request](https://www.capterra.ae/software/167015/text-request) — 4.6/5 (1193 reviews) 4. [Slack](https://www.capterra.ae/software/135003/slack) — 4.7/5 (24046 reviews) 5. [Wati](https://www.capterra.ae/software/204314/wati) — 4.6/5 (202 reviews) ## Reviews ### "Exceptional Support and Effective Marketing Tools with hello24.ai" — 5.0/5 > **Vaibhav** | *3 June 2024* | Apparel & Fashion | Recommendation rating: 10.0/10 > > **Pros**: Exceptional customer support and expertise in the tool, especially from \[sensitive content hidden\] > > **Cons**: While our overall experience with hello24.ai has been positive, it would be great to see more advanced analytics features to further optimize our marketing strategies. > > We've had an excellent experience with Hello24.ai. Their WhatsApp marketing tool has been a game-changer for our business. Special thanks to \[sensitive content hidden\] whose expertise has been a constant support whenever we've faced challenges. With their help, we're able to send messages to our customers seamlessly. This has been crucial for maintaining our customer connections. Thank you, hello24.ai and \[sensitive content hidden\] for your outstanding service\! ----- ### "Simple to use whatsapp application" — 5.0/5 > **Verified Reviewer** | *22 July 2023* | Food Production | Recommendation rating: 8.0/10 > > **Pros**: ability to create templates with easeeasy to setup with shopifyfast response from support team > > **Cons**: chatbot feature lags a lot when setting up large quantities of contentmobile version is buggy, unable to use it for sending broadcasts as the page layout is shrunken > > Overall positive experience ----- ### "Satisfy but must do efforts" — 4.0/5 > **Elisée** | *12 July 2023* | Events Services | Recommendation rating: 6.0/10 > > **Pros**: Assistance of the team. I think Hello 24 has a good team > > **Cons**: I recommend Hello24 to begin your activity to increase résults > > Good ----- ### "Hello24 Service rating and review" — 4.0/5 > **Saurabh** | *25 July 2023* | Oil & Energy | Recommendation rating: 7.0/10 > > **Pros**: Hello24 have Good Work flow and automation Al. campaign approval process is also smooth and its charges are also reasonable. > > **Cons**: Not giving real time features apart of Work flow. Customer Data and tag not visible properly showing when we try to broadcast template to our customers. Also Hello24 should give customer care service through call. Because it may solve the customers problem in real time. > > I will rate all features 7 out of 10. Because some changes Hello24 should do from perspective of users. ----- ### "One step solution to manage all your customers with perfect API/AI" — 4.0/5 > **Swati** | *30 July 2023* | Apparel & Fashion | Recommendation rating: 8.0/10 > > **Pros**: Chat box, Automatic order fetching, transaction alerts on order placement, dispatch is very useful. The main thing is for abonded checkouts. We are able to recover them very much with the help of Hello24. And promotional broadcast activity is also one of the nice feature . We strongly recommend to your business. Multiple team leaders/managers can manage this panel at the same time. > > **Cons**: More uder friendly UI in broadcast page. > > It was very great ----- Page: 1 / 2\ Next: [Next page](https://www.capterra.ae/software/1033570/hello24ai?page=2) ## Links - [View on Capterra](https://www.capterra.ae/software/1033570/hello24ai) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | it | | | pt | | | pt-PT | | ----- ## Structured Data