--- description: Get detailed information about Chaty usability, features, price, benefits and disadvantages from verified user experiences. Read reviews and discover similar tools on Capterra United Arab Emirates. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Chaty Price, Reviews & Ratings - Capterra United Arab Emirates 2026 --- Breadcrumb: [Home](/) > [Live Chat Software](/directory/30797/live-chat/software) > [Chaty](/software/1024481/chaty) # Chaty Canonical: https://www.capterra.ae/software/1024481/chaty Page: 1 / 3\ Next: [Next page](https://www.capterra.ae/software/1024481/chaty?page=2) > Chaty is designed to help employees connect with customers on various messaging applications like WhatsApp, Facebook Messenger \& more. > > Verdict: Rated **5.0/5** by 41 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Chaty? Great for e-commerce, digital agencies, and any website that wants to provide customer support via multiple channels. Use Chaty to answer queries, receive feedback, and chat with your customers. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **5.0/5** | 41 Reviews | | Ease of Use | 4.9/5 | Based on overall reviews | | Customer Support Software | 4.8/5 | Based on overall reviews | | Value for Money | 4.9/5 | Based on overall reviews | | Features | 4.8/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Poptin - **Founded**: 2017 ## Commercial Context - **Starting Price**: $0.00 - **Pricing model**: Flat Rate (Free version available) - **Pricing Details**: Chaty offers four unique plans: Free, Basic, Pro, and Growth. Each paid plan gives you access to unlimited widgets \& channels, widget \& channels customization, triggers, attention effect, page targeting, custom channels, Google Analytics, custom CSS, traffic source targeting, date scheduling, \& country targeting for a limited number of visitors per month. Monthly \& yearly plans are available. Bigger plans are also available for businesses with 150K - 2M visitors per month. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Chromebook (Desktop) - **Supported Languages**: Arabic, Basque, Brazilian Portuguese, Bulgarian, Catalan, Chinese, Croatian, Czech, Danish, Dutch, English, Estonian, European Portuguese, Finnish, French, Galician, German, Greek, Hebrew, Hindi, Hungarian, Icelandic, Indonesian, Irish, Italian, Japanese, Kazakh, Korean, Latvian, Lithuanian, Malay, Norwegian, Polish, Portuguese, Romanian, Russian, Serbian, Serbian, Slovak, Slovenian, Spanish, Swedish, Thai, Traditional Chinese, Turkish, Ukrainian, Vietnamese - **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua & Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 208 more ## Features - Activity Dashboard - Chat/Messaging - Customer Engagement Software - Customizable Branding - Geotargeting - Interaction Tracking - Mobile Access - Offline Form - Real-time Consumer-facing Chat - Reporting & Statistics - Reporting/Analytics - Third-Party Integrations - Usage Tracking/Analytics ## Integrations (49 total) - Big Cartel - BigCommerce - Bitrix24 - Blogger - Cafe24 - Concrete CMS - Discord - Drupal - Dukaan - Ecwid - Google Maps - InSales - InstaPage - Instagram - Jimdo ... and 34 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base Software - Chat ## Category - [Live Chat Software](https://www.capterra.ae/directory/30797/live-chat/software) ## Related Categories - [Live Chat Software](https://www.capterra.ae/directory/30797/live-chat/software) - [Customer Communications Management Software](https://www.capterra.ae/directory/31002/customer-communications-management/software) - [Customer Success Software](https://www.capterra.ae/directory/30961/customer-success/software) - [Unified Communications Software](https://www.capterra.ae/directory/31035/unified-communications/software) ## Alternatives 1. [Bitrix24](https://www.capterra.ae/software/113540/bitrix24) — 4.2/5 (984 reviews) 2. [WhatsApp](https://www.capterra.ae/software/180345/whatsapp) — 4.7/5 (16296 reviews) 3. [Slack](https://www.capterra.ae/software/135003/slack) — 4.7/5 (24046 reviews) 4. [LiveAgent](https://www.capterra.ae/software/102188/liveagent) — 4.7/5 (1753 reviews) 5. [Front](https://www.capterra.ae/software/132901/front) — 4.5/5 (286 reviews) ## Reviews ### "A great plugin to add functionality to e-commerce site" — 5.0/5 > **Jacquie** | *7 July 2025* | Consumer Goods | Recommendation rating: 10.0/10 > > **Pros**: Easy to install and set up. I love the fact that every area is fully customizeable. Quick test to ensure forms \& emails are all recorded on the dashboard. You can have different 'Chaty Channels' running on different product \& category pages. > > **Cons**: on original installation i received an error whilst testing. I reported the error and received a bug fix with hours. > > Its a fun plugin to work with, responsive and quick support. Easy to use and guidance from the support crew. ----- ### "Chaty helps your conversation into convertible clients." — 4.0/5 > **Daryl** | *5 December 2024* | Retail | Recommendation rating: 9.0/10 > > **Pros**: The ease of set up and the functionality out of the box > > **Cons**: Some of the paid features or upgrade should have been included in the basic features. > > I have been using Chaty for about 2 years now. I was introduced to it at a WordPress Meetup Plugin potluck. I have recommended it to several clients that I have developed websites for. ----- ### "Great product that nobody really know about" — 5.0/5 > **Christine** | *28 May 2025* | Information Technology & Services | Recommendation rating: 9.0/10 > > **Pros**: Easy to install and it looks great on my websites. Is this app integration an insider secret? As if it wasn’t for Duda I would never have discovered you. Product is extremely intuitive but > > **Cons**: Cannot add to subdomains and customer support didn’t really understand my question Therefore never really got the answer > > Good product experience and friendly but non-existent technical support. Maybe let OpenAi answer your technical questions ----- ### "Simple app, works well" — 5.0/5 > **Liam** | *19 December 2024* | Real Estate | Recommendation rating: 8.0/10 > > **Pros**: It works and it's fairly easy to set up and use > > **Cons**: It's not immediately obvious how to make simple changes > > Overall experience has been positive and customer service has been prompt ----- ### "Best chat widget" — 5.0/5 > **Ahmet** | *24 April 2025* | Marketing & Advertising | Recommendation rating: 10.0/10 > > **Pros**: Best product even on the free package i was really satisfied a friend recommend and i'm really satisfied with the service. > > **Cons**: nothing it is perfect for whatsapp and all other widgets. easy to setup and get started. a friend recommended. > > great a friend recommend. ----- Page: 1 / 3\ Next: [Next page](https://www.capterra.ae/software/1024481/chaty?page=2) ## Links - [View on Capterra](https://www.capterra.ae/software/1024481/chaty) ## This page is available in the following languages | Locale | URL | | da | | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fi | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nb | | | nl | | | nl-BE | | | pl | | | pt | | | pt-PT | | | sv | | | tr | | ----- ## Structured Data