--- description: Get detailed information about Packlink PRO usability, features, price, benefits and disadvantages from verified user experiences. Read reviews and discover similar tools on Capterra United Arab Emirates. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Packlink PRO Price, Reviews & Ratings - Capterra United Arab Emirates 2026 --- Breadcrumb: [Home](/) > [Shipment Tracking Software](/directory/31602/shipment-tracking/software) > [Packlink PRO](/software/1019369/packlink-pro) # Packlink PRO Canonical: https://www.capterra.ae/software/1019369/packlink-pro Page: 1 / 3\ Next: [Next page](https://www.capterra.ae/software/1019369/packlink-pro?page=2) > Packlink PRO is a global shipping management platform for eCommerce and Marketplaces. > > Verdict: Rated **2.6/5** by 46 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Packlink PRO? E-commerce stores and Maketplaces ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **2.6/5** | 46 Reviews | | Ease of Use | 3.2/5 | Based on overall reviews | | Customer Support Software | 2.2/5 | Based on overall reviews | | Value for Money | 2.8/5 | Based on overall reviews | | Features | 2.9/5 | Based on overall reviews | | Recommendation percentage | 40% | (4/10 Likelihood to recommend) | ## About the vendor - **Company**: Packlink Shipping ## Commercial Context - **Pricing model**: (Free version available) - **Pricing Details**: Free to install\! We charge for each shipping label purchased. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: English, French, German, Italian, Spanish - **Available Countries**: France, Germany, Italy, Spain, United Kingdom ## Features - Delivery Tracking - Label Printing Software - Order Management Software - Order Tracking - Shipping Labels - Shipping Management - Status Tracking - Third-Party Integrations - Website Integration - eCommerce Management ## Integrations (6 total) - Adobe Commerce - PrestaShop - Shopify - Shopware - Wix - WooCommerce ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base Software - Phone Support - Chat ## Category - [Shipment Tracking Software](https://www.capterra.ae/directory/31602/shipment-tracking/software) ## Related Categories - [Shipment Tracking Software](https://www.capterra.ae/directory/31602/shipment-tracking/software) - [Logistics Software](https://www.capterra.ae/directory/30081/logistics/software) - [Distributor Software](https://www.capterra.ae/directory/30079/distribution/software) - [Order Management Software](https://www.capterra.ae/directory/30225/order-management/software) - [eCommerce Software](https://www.capterra.ae/directory/3/ecommerce/software) ## Alternatives 1. [ShipTime](https://www.capterra.ae/software/198849/shiptime) — 4.6/5 (500 reviews) 2. [Easyship](https://www.capterra.ae/software/170399/easyship) — 4.3/5 (276 reviews) 3. [ShipStation](https://www.capterra.ae/software/155621/shipstation) — 4.6/5 (953 reviews) 4. [Freightview](https://www.capterra.ae/software/136895/freightview) — 4.7/5 (743 reviews) 5. [Shippo](https://www.capterra.ae/software/146146/shippo) — 4.8/5 (825 reviews) ## Reviews ### "Appalling customer service and a total inability to tell the truth" — 1.0/5 > **Alexander** | *18 November 2024* | Marketing & Advertising | Recommendation rating: 0.0/10 > > **Pros**: User interface was smooth and easy to use. Unfortunately, none of the information that I typed in was used for my shipment. > > **Cons**: Appalling customer service and a gross level of incompetence. > > Packlink Pro failed to add any shipping details to my parcel. UPS asked them for more details and they failed to reply - so my parcel was returned. Packlink Pro lied at every single step and tried to blame both me and UPS for their failure to attach any paperwork. ----- ### "Very important to have on an online business" — 5.0/5 > **Cristian** | *7 April 2023* | Retail | Recommendation rating: 10.0/10 > > **Pros**: It helps find the best deal for when you need the delivery. I was using them on the side while using Amazon FBA. This was for the FBM orders, which were not that many, maybe 10 per week. Always had the best prices and gave different options from 1-day delivery to 7 days delivery. I also used them for sending abroad all over Europe. > > **Cons**: The customer support is not that great when there are problems with the delivery. It all gets sorted in the end, but you have to insist a lot. Not a big issue for me, as I'm used to deal with customer support on a daily basis ----- ### "My Packlonk Experience" — 5.0/5 > **Lorenzo** | *8 December 2021* | Food & Beverages | Recommendation rating: 10.0/10 > > **Pros**: The pricing is the largest advantage. For small E-Commerce companys, Packlink offers thebest prices. They do not ask monthly fees, and the label costs are very good. > > **Cons**: Missing JTL Intergation, the overview of number if Items should be imroved, customer service says, this in progress. > > We are in need of a partner for E-Commerce delivery. Packlink is the plattdform with the best prices for middle and small companys. ----- ### "Useful platform" — 4.0/5 > **Enrico** | *31 March 2022* | Food & Beverages | Recommendation rating: 8.0/10 > > **Pros**: Easy integration with Shopify and competitive rates in one place. > > **Cons**: Once the order is launched, cancel the order is always problematic. > > Good option for Shopify ----- ### "The best partner for my business on Amazon" — 5.0/5 > **Gianni** | *24 November 2021* | Apparel & Fashion | Recommendation rating: 10.0/10 > > **Pros**: API integrability Wide selection of tariffs Algorithm of cheapest tracking for that specific zone Grouped payments every 2 weeks > > **Cons**: Some our couriers that we select for local deliveries are not present > > I'm very satisfied\! ----- Page: 1 / 3\ Next: [Next page](https://www.capterra.ae/software/1019369/packlink-pro?page=2) ## Links - [View on Capterra](https://www.capterra.ae/software/1019369/packlink-pro) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | ----- ## Structured Data