--- description: Get detailed information about Serraview usability, features, price, benefits and disadvantages from verified user experiences. Read reviews and discover similar tools on Capterra United Arab Emirates. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Serraview Price, Reviews & Ratings - Capterra United Arab Emirates 2026 --- Breadcrumb: [Home](/) > [Space Management Software](/directory/31030/space-management/software) > [Serraview](/software/1011473/serraview) # Serraview Canonical: https://www.capterra.ae/software/1011473/serraview Page: 1 / 2\ Next: [Next page](https://www.capterra.ae/software/1011473/serraview?page=2) > Serraview by Eptura software empowers you to manage space in one system, with the industry’s most intuitive workplace solutions. > > Verdict: Rated **4.4/5** by 18 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Serraview? Senior decision-makers and influencers in medium to large enterprises across Corporate Real Estate (CRE). ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.4/5** | 18 Reviews | | Ease of Use | 4.4/5 | Based on overall reviews | | Customer Support Software | 4.1/5 | Based on overall reviews | | Value for Money | 3.9/5 | Based on overall reviews | | Features | 4.3/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: Eptura - **Location**: Salt Lake City, US ## Commercial Context - **Target Audience**: 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop) - **Supported Languages**: English - **Available Countries**: United States ## Features - Space Management Software ## Support Options - Email/Help Desk - Knowledge Base Software - Phone Support - Chat ## Category - [Space Management Software](https://www.capterra.ae/directory/31030/space-management/software) ## Related Categories - [Space Management Software](https://www.capterra.ae/directory/31030/space-management/software) - [IWMS Software](https://www.capterra.ae/directory/31342/iwms/software) - [Facility Management Software](https://www.capterra.ae/directory/30211/facility-management/software) ## Alternatives 1. 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No WiFi support (in our environment) > > I can only comment on the version that we are running which is at least 7 years old, but overall we find it to be a very useful tool to track employee location and room availability ----- ### "Engage Review" — 4.0/5 > **Adycar** | *27 December 2024* | Banking | Recommendation rating: 8.0/10 > > **Pros**: The ability of customization based on our evolving work model. It allowed us to configure the buildings in different ways based on our operation model. > > **Cons**: The booking tool is an add-on and cannot be purchased separately from the other features. > > Their customer service was excellent and the product is great too. I recommend them to anyone looking for a quality product on space/capacity planning and excellent service. ----- ### "DTE Review" — 5.0/5 > **David** | *5 December 2024* | Utilities | Recommendation rating: 10.0/10 > > **Pros**: Provides lots of great tools like reporting. The drawings are also used in the reservation system which is helpful for wayfinding. > > **Cons**: It does take some training and skill to be able to upload drawings into the system and make the system work for what is needed. > > \[sensitive content hidden\] has been great to work with and is very responsive. Excellent Customer Success Manager and representative of Serraview. ----- ### "Great Value and Service" — 5.0/5 > **Sue** | *20 May 2024* | Real Estate | Recommendation rating: 10.0/10 > > **Pros**: Serraview is an easy product to use for all your space management needs. The Scenario Planning module makes it stand out from it's competitors. The implementation team is outstanding when it comes to helping the client understand how it operates so they can quickly and easily get the tool up and running for them. The support team and knowledge center are also great resources for getting help with any issues/questions\! > > **Cons**: The things that I like least about the tool is the lack of Square Footage and chargeback reporting. To add that information means creating a custom report. > > Overall I have had a great experience with Serraview. It meets our client's needs and is quick to setup. ----- ### "Space Management tool - could be better" — 3.0/5 > **karen** | *5 August 2022* | Facilities Services | Recommendation rating: 7.0/10 > > **Pros**: Some reporting features are useful. Creation of spaces, teams, neighbourhoods has remained the same in the upgraded version. Support team are quick and helpful when problems are experienced. > > **Cons**: Very frustrating when Serraview 'decides' that an existing report or feature is no longer required and relevant and disables without consultation with customers who utilise it. This should be evident from the number of votes and comments applied to their 'suggest an improvement' forum. Implementation of requested enhancement, many that existed pre-upgrade, is slow. Normally enhancing a system should create new features, not remove the existing ones to the detriment of the system e.g. undo button, eraser, plotting tools for measuring, no longer able to archive duplicated users. Serraview live can be very hit and miss. You can record a 'work from home' status against a person, but it is not captured in any included reporting. Given what has been experienced world wide in the past 2 years, this feature should be automatically included with existing reporting. You should need to ask for reporting to be 'created' to utilise this feature. > > Hopefully, Serraview will deliver on it's promised feature to incorporate / caputure staff entry and exit data which will assist with determining space utilisation within a building. While Serraview will promise new features and update / enhance existing ones, they will not always deliver on these promises. They will ususally incur a greater cost and given that it is a very 'space specific' software package, failure to make this package the one of choice with it's customers, new and upcoming software packages will probably find it easy to lure Serraview customers away if they can demonstrate better features. ----- Page: 1 / 2\ Next: [Next page](https://www.capterra.ae/software/1011473/serraview?page=2) ## Links - [View on Capterra](https://www.capterra.ae/software/1011473/serraview) ## This page is available in the following languages | Locale | URL | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | ----- ## Structured Data