Unifocus Reviews

Meets all of our needs

Comments: The system is much easier to use than our previous system. It has better reporting, and easier for employees to understand their time, and see their shifts, corrections, etc.

Pros:

Ease of manager's entering schedules, correcting any employee clock in errors and reporting. The reporting and forecasting tools are an important part of our day to day operations, and allows our managers to easily schedule according to anticipated business levels.

Cons:

Maybe I'm doing something wrong, but I wish I didn't have to go in and out of the tabs/screens so often. I wish they would retain all functionality (keep the gear on the screen) so once you correct something, you don't have to go completely out of the tab, and then reopen it in order to export time.

Easy breezy

Pros:

I have been doing payroll for a team of 20+ for just about 5 years. The UniFocus program is very easy to use. I use it daily and have never come across any major issues. If I am on the go and quickly need to view something, I use the UniFocus app, which is convenient. It tells me who is on shift and allows to me approve requests for time off.

Cons:

The one thing I don’t like about the UniFocus app is the inability to change the type of time off my employee wants to use. For example, I had an associate input a time off request for 8 hours of personal time, however, they had 0 hours left. On a computer it is easy to swap that to a vacation day or floating holiday, but I cannot complete this function on the app.

Needs improvement

Pros:

Not a fan of the software. The software is not the most intuitive.

Cons:

Not a fan of the software. It is not sync with ADP. The benefit calculations for PTO aren't available. Specialized reports are not easily avail.

Alternatives Considered: ADP Workforce Now

Reasons for Switching to Unifocus: Was not my choice to go with Unifocus.

Great labor management tool

Comments: Very satisfied with the software.

Pros:

I like the labor management tools that are available on a daily basis. It is a very easy program to use and understand. The forecasting and integration with our other systems is seamless.

Cons:

Fixing the issue of UniFocus, Snag and DDHP not being able to communicate properly when an employee is not removed in a timely fashion. If an employee is still scheduled in UF after an employee is termed.

Unifocus

Comments: Overall I am satisfied with the product, I believe the web base format could be more user friendly

Pros:

Allows us to run reports in order to be cost-efficient with our staffing

Cons:

The Web base option for scheduling can not be used from an iPhone and it needs to run from internet explorer

This app has potential but it has a long way to go

Comments: mid. has potential but currently very frustrated. unexceptional

Pros:

I love the fact that i can track my hours as an hourly employee and notify managers of any discrepancies. in addition to this i have the possibility to notify managers in advance when i need time off.

Cons:

Unfortunately the app has always been very buggy. however, lately its been much worse. For at least a month now, I have not been able to view my past timecards to check my paystubs. Additionally, the application has no way to notify team-members or anyone that could help from the app developer/company side.

Most Things Work Well.....

Comments: It works well in interfacing with our other programs

Pros:

Ease of use, very simple to navigate - changes can be made easily

Cons:

The app is very poor, very quirky, almost always have to re-enter credentials before proceeding - the whole thing needs to be re-engineered

Cost Effective

Comments: Overall it is a very user friendly and not time consuming.

Pros:

It is very user friendly. The way I can upload/export, all the information into our company's database.

Cons:

The reports on forecasting. That is only because I have not been properly trained.

Easy to use

Pros:

I like Unifocus overall. It has so many features and they are user friendly, which is important to me.

Cons:

There are so many things available that it can be overwhelming. The training course that I attended recently helped though.

Number one

Pros:

Easy to use. Easy to install. Plenty of uses

Cons:

Sometimes the system crashes and they dont list updates right away

Overall, a good product

Comments: Support helps on day to day issues, but not as great on the bigger issues. I'm just a local user and the admin for my property - our Corporate office deals with the issues. Many things to like about Unifocus but not being able to get rid of old employees is an ongoing annoyance. We've given up on trying to fix it.

Pros:

I like the fact that this software can ensure we never pay less than minimum wage for a tipped employee. I like the fact that we set a rule for holiday pay and the software is able to execute that properly. I like the AUDIT tab so we can see who is touching the timecard and the Job Summary tab

Cons:

The reporting feature is less than ideal because the system can't deal with employees having multiple jobs in multiple companies. When we terminate people from the system, mysteriously, they pop back up onto the system. This is the worst problem with Unifocus.

Solid platform for time management

Pros:

Time clocks and labor management synergy

Cons:

Many of the reports are very difficult to use for the purpose we need them to be used for.

Unifocus is a Great Application

Comments: Very good and over the course of the years that I have been using it, there have been quite a few updates which have made it easier to use.

Pros:

I find the most useful features are the attendance management, so tracking when people have called in sick or have been on holiday or going on holiday. The fact that employees can submit holiday request through the app, which streamlines the process and also being able to approve shifts and check when employees have clocked in and out.

Cons:

The scheduling of employee shifts every month is very time consuming and takes many hours. Although they have features to do automatic examples it does not apply to the business as we have to change shifts very regularly and sometimes last minute.

Reports are great unsure about our company's effectiveness using it.

Comments: I don't have any decision making power on this but for us, it seems silly to have ADP and Unifocus instead of just having one.

Pros:

I run reports on hourly vs salary for weekly report. I like being able to switch between platforms with very little easy and/or change a parameter with ease.

Cons:

Does not keep track of PTO anymore through Unifocus. It was never correct.

Bring Back Shift View

Pros:

Shift view in the past was an awesome time saver which unfortunately has been removed with the new upgrades, bring it back. Make the setup so it fits on one screen please

Cons:

Since the upgrade staff and shift do not fit on one screen. BRING BACK SHIFT VIEW, this is how I set up the week, then fill the shift. The upgrade has somehow managed to make this a longer process then it once was. Bring back the binocular view, so I can set a colleague up for the entire week. Old setup was much faster.

Good Scheduling Software

Comments: Overall, I am very pleased with our experience with Unifocus compared to other scheduling apps. I am happy that we have a scheduling software that works well for what we need it to do, it would just be nice if they could work out to the two things mentioned above.

Pros:

I like that this software makes it easy for businesses with large staffing numbers. It make it much easier to create a schedule that has to be so different across each day.

Cons:

Long loading times and clunky point tracking system make using it some days stressful.

Unifocus area of improvement

Pros:

User friendly and welcoming mobile app.

Cons:

needs to have a schedule display option on a screen rather than just printing. Employee management can be better UI such as drag and drop to different job positions Current schedule does not show any alert if there is a conflict from the previous week's schedule.

sorry - not a fan

Comments: in a word - struggles - and at this point - not a fan- not likely to become one - use the budgeting software as well - and continually volunteer to Beta other products

Pros:

I have yet to find that "wow this is great" feature

Cons:

support - ease of use - connectivity - reports - frustration - we seem to struggle with the clocks - finger scan to operation - to reports - interface with ADP - would prefer to be on one platform

User since day 1

Pros:

The overall end results on a day to day, week to week are good

Cons:

Program pulls into too much information to generate ease of use

UniFocus

Comments: I'm neutral, I have not had the opportunity to try other programs because this is what my employer uses.

Pros:

It is easy to use for logging my employees time and attendance

Cons:

There are many features that are difficult to use, for example, if I am trying to apply schedules for each employee, when you have 25 plus employees with changing schedules , the program tends to be a lot of work to complete.

Unifocus is ehh.

Comments: Its only i suppose, best part is easy use and navigation for the phone app. It is a bit complex for the desktop version but not bad

Pros:

I like that it's easy to navigate. I work with lots of non-native English speakers as well and access is easy for them and everyone.

Cons:

My Unifocus crashes on the daily, a few times a day. I can use it for a bit, shut my phone off, then go back to the app and it crashes or logs me out automatically, even though i clicked "remember me" when signing in

Unifocus review

Comments: Effortless management dealing with scheduling.

Pros:

Easy to view scheduling and time punches.

Cons:

Layout is organized very well. Maybe it could show who was scheduled and has not clocked in for their shift and keep track of who was late/ no shows.

Good product in some areas, in some other areas it does not translate well to my field

Comments: Overall it is a good payroll tracking software in my opinion. I only use it for that feature. I cant really opinionate on the rest of the features.

Pros:

Its easy to use, convenient to track payroll,

Cons:

I wish the mobile version would have full functionality

no service

Comments: no answer on support questions by text, email or phone message

Pros:

the simplicity of it and its easy to use

Cons:

the system its all good, if it works correctly

My Opinion

Comments: going well

Pros:

i can log in from anywhere, can be helpful on a day off

Cons:

hard to correct times at times, would like better reporting to be done