Average Ratings

  • Overall
    4.2 /5
  • Ease of Use
    3.8 /5
  • Customer Service Software
    4 /5

About SAP Business One

Increase control over your small or midsize business with SAP Business one - a software designed to grow with you.

Learn more about SAP Business One

Showing 174 reviews

Tauhid A.
Digital Marketing Specialist
Information Technology & Services, 201-500 Employees
Used the Software for: 2+ years
  • Overall Rating
    4 /5
  • Ease of Use
    4 /5
  • Features & Functionality
    4 /5
  • Customer Support Software
    4 /5
  • Value for Money
    5 /5
  • Likelihood to Recommend
    9/10
  • Reviewer Source 
  • Reviewed on 02/04/2021

"SAP Business One, A world-class ERP Software helps organizations to organize their entire operations"

Pros: There are 17 module are available in the SAP Business One

Cons: Need to improve their HR Module features

  • Reviewer Source 
  • Reviewed on 02/04/2021
Mehool S.
Senior consultant
Information Technology & Services, 5,001-10,000 Employees
Used the Software for: 1+ year
  • Overall Rating
    4 /5
  • Ease of Use
    4 /5
  • Features & Functionality
    5 /5
  • Customer Support Software
    3 /5
  • Value for Money
    5 /5
  • Likelihood to Recommend
    7/10
  • Reviewer Source 
  • Reviewed on 22/05/2020

"SAP BUSINESS ONE"

Comments: it was good , our day to day financial and procurement activities were able to managed and reporting was made easier

Pros: Sap business one gives vast range of options , benefits and operations for low cost and for Small/medium enterprises , so that they can automise and digitise their business or moved up from other sources such as Tally etc

Cons: the Fact there are lot of different licenses for Business one which restricts the features you want to use it or apply to your system

  • Reviewer Source 
  • Reviewed on 22/05/2020
Victoria L.
Admin
Transportation/Trucking/Railroad, 11-50 Employees
Used the Software for: 1-5 months
  • Overall Rating
    4 /5
  • Ease of Use
    4 /5
  • Features & Functionality
    4 /5
  • Customer Support Software
    4 /5
  • Value for Money
    5 /5
  • Likelihood to Recommend
    8/10
  • Reviewer Source 
  • Reviewed on 14/09/2020

"Wonderful Upgrade in Performance"

Comments: The customer service team has been responsive and timely in fixing most of our issues. They do charge for things that one would think would come as part of the set up package, such as working out kinks after go-live.

Pros: We switched from Quickbooks to this system. It is easier to track documents, provides more legitimacy (nothing can be deleted, thus bookkeeping is far more reliable), and allows tracking of changes of documents by user so I can easily look at a document and see every person who has made changes and what they were.

Cons: Searching for business partners (customers, vendors) is not as fluid as I'd like. You have to go into a couple different screens to see a full list or do a search but nothing is immediately visible. When saving documents (invoices, sales orders, etc) if two people are creating at the same time there is no warning as to who gets the document number, so you have to double check your number after saving; it is inconvenient.

  • Reviewer Source 
  • Reviewed on 14/09/2020
Anita C.
Consultant
Logistics & Supply Chain
Used the Software for: 1-5 months
  • Overall Rating
    5 /5
  • Ease of Use
    4 /5
  • Features & Functionality
    5 /5
  • Customer Support Software
    5 /5
  • Value for Money
    Unrated
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Source: SoftwareAdvice
  • Reviewed on 24/03/2016

"Integrated Supply Chain to Omni-Channel Sales ERP"

Pros: Wholesale trade companies need a global product to expand operations with minimal in-house costs. SAP's continued investment in the Business One ERP product extends functionality across 60+ countries, developing a best of breed product for companies of many sizes. SAP Business One is designed to be affordable for both small companies and global subsidiaries who need real-time visibility across sourcing, manufacturing and distribution locations. The way the system handles lite production (especially kitting), connects Sales Orders to relevant Purchase Orders, facilitates dynamic Demand Planning and manages multiple warehouses simultaneously; it is the most affordable concept-to-cash solution of its class. Integration to industry specific apps and company websites maximize the usability and adaptation of the system. Allowing for a complex software package to be just the right fit; not too complex, not too large (or small!) and not too expensive.

Cons: If you like cloud applications with simple URL logins, this couldn't be any further from that. Business One ERP is a traditional software installation product which has been proven in a hosted environment however, its best installed on the company's onsite server. Remote desktop allows for off-site users to access the system but again, it's not your easy-peasy SaaS experience.

  • Reviewer Source 
  • Source: SoftwareAdvice
  • Reviewed on 24/03/2016
Verified Reviewer
Distribution Center Manager
Cosmetics, 51-200 Employees
Used the Software for: 2+ years
  • Overall Rating
    4 /5
  • Ease of Use
    3 /5
  • Features & Functionality
    3 /5
  • Customer Support Software
    2 /5
  • Value for Money
    3 /5
  • Likelihood to Recommend
    5/10
  • Reviewer Source 
  • Reviewed on 04/12/2018

"Best for Small Business"

Comments: Middle of the road. It is much better than QuickBooks and others of that ilk. It can work well if you don't have 500 SKU's and a lot of production and order volume. You can make it work but it really needs outside help to get the most out of it.

Pros: It has some of the functionality of the higher level SAP offerings. It is excellent at a smaller transactional quantity. In other words, if you have a single order for $100,000 as opposed to ten orders for $10,000 it works really well. Many of the ancillary processes and features are very limited in the program itself and for any real "power" you need to purchase bolt on systems to really get the best use. Some examples are Warehouse management, production management.

Cons: It is difficult to write reports. Many functions that would streamline use for mid size companies, particularly in the warehousing, shipping and manufacturing worlds require bolt on systems.

  • Reviewer Source 
  • Reviewed on 04/12/2018
William A.
Admin IT
Chemicals, 201-500 Employees
Used the Software for: 2+ years
  • Overall Rating
    4 /5
  • Ease of Use
    4 /5
  • Features & Functionality
    4 /5
  • Customer Support Software
    5 /5
  • Value for Money
    4 /5
  • Likelihood to Recommend
    9/10
  • Reviewer Source 
  • Reviewed on 18/10/2019

"SAP BO empowering medium-sized businesses"

Comments: SAP BO has allowed us to have better control over operations. More granular accesses and better automated authorization processes.

Pros: SAP BO allows operations to be improved, controlling the essentials in order to focus on data analysis.

Cons: When companies have very particular processes, they can generate delays in the implementation, so each process must be well analyzed from the beginning.

  • Reviewer Source 
  • Reviewed on 18/10/2019
Verified Reviewer
Sales Manager
Information Technology & Services, 51-200 Employees
Used the Software for: 2+ years
  • Overall Rating
    4 /5
  • Ease of Use
    4 /5
  • Features & Functionality
    4 /5
  • Customer Support Software
    5 /5
  • Value for Money
    5 /5
  • Likelihood to Recommend
    9/10
  • Reviewer Source 
  • Reviewed on 03/04/2019

"Review on SAP Business One"

Comments: SAP B1 is a good ERP system to use for Small and medium size companies. It has flexibility to expand in future.

Pros: Its a 360 degree visibility about the operations in the organization. It is well integrated solution for all the departments. From Finance to Sales to Manufacturing, production etc.

Cons: Its HR module is not all country ready and production module is not for very complex manufacturing. But can still sort it with their Add On solutions.

  • Reviewer Source 
  • Reviewed on 03/04/2019
Kristeen N.
Administrative Asst
Oil & Energy, 10,000+ Employees
Used the Software for: 2+ years
  • Overall Rating
    4 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    5 /5
  • Customer Support Software
    4 /5
  • Value for Money
    Unrated
  • Likelihood to Recommend
    9/10
  • Reviewer Source 
  • Reviewed on 08/11/2019

"Not for lazy people"

Pros: SAP is my baby. As an Admin Asst, it made my job so much easier, competent, organized and effective, because it does everything for me from procurement, accounting, job cost assignment, even following up approvals with the top management! I can no longer go back to old school after SAP.

Cons: I guess the only thing I like the least is when everything you do is in SAP, you can't really do any work.

  • Reviewer Source 
  • Reviewed on 08/11/2019
Gangani A.
senior QA Engineer
Computer Software, 51-200 Employees
Used the Software for: 2+ years
  • Overall Rating
    5 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    5 /5
  • Customer Support Software
    4 /5
  • Value for Money
    4 /5
  • Likelihood to Recommend
    9/10
  • Reviewer Source 
  • Reviewed on 31/07/2019

"Good ERP system"

Comments: As a QA , i'm testing add-on that creates to handle the customer requirements , so with current sap features will manage to handle it.

Pros: - Screens can be customized easily ( Layout design )
- using addons we can provide solutions to customers
- user friendly system

Cons: for some scenarios there are some limitations when we are doing customization ...
ex: Approval template - does not have all the form .. like production order ...

  • Reviewer Source 
  • Reviewed on 31/07/2019
Kate B.
Systems Manager
Apparel & Fashion, 51-200 Employees
Used the Software for: 2+ years
  • Overall Rating
    4 /5
  • Ease of Use
    3 /5
  • Features & Functionality
    3 /5
  • Customer Support Software
    Unrated
  • Value for Money
    Unrated
  • Likelihood to Recommend
    7/10
  • Reviewer Source 
  • Source: SoftwareAdvice
  • Reviewed on 25/05/2017

"SAP Business One"

Pros: The flexibility to modify the product/modules without having to pay a programmer. End User capabilities are good.

Cons: The support structure is through a reseller, so if you have questions/issues there can be a delay in getting in contact directly with the software developer. We have a great reseller (now) so that's not a problem but it is a business model that can be challenging.

  • Reviewer Source 
  • Source: SoftwareAdvice
  • Reviewed on 25/05/2017
Cris C.
Owner
Utilities
Used the Software for: 6-12 months
  • Overall Rating
    4.5 /5
  • Ease of Use
    4 /5
  • Features & Functionality
    5 /5
  • Customer Support Software
    5 /5
  • Value for Money
    Unrated
  • Likelihood to Recommend
    9/10
  • Reviewer Source 
  • Source: SoftwareAdvice
  • Reviewed on 29/08/2015

"SAP Business One - Ideal for SMEs"

Pros: We were lucky enough to select an exceptional partner to implement SAP B1. They assisted us from ID& Assess phase and helped achieve our timeline objectives for the entire duration of the implementation.
We adopted a virtualised environment with IBM brand new server array with was matched very well to the performance required by SAP B1.
In B1, I personally liked the opportunity to customise the product to our requirements. Although it is not a complete bespoke solution it has flexibility designed it to allow a vaster customisation compared to other COTS out there.

Cons: Prices were higher than competition, both for the vendor and the software. I feel in the end it was money well spent so no regrets.

  • Reviewer Source 
  • Source: SoftwareAdvice
  • Reviewed on 29/08/2015
Greg H.
IT Specialist
Chemicals, 51-200 Employees
Used the Software for: 2+ years
  • Overall Rating
    5 /5
  • Ease of Use
    4 /5
  • Features & Functionality
    4 /5
  • Customer Support Software
    4 /5
  • Value for Money
    3 /5
  • Likelihood to Recommend
    8/10
  • Reviewer Source 
  • Reviewed on 04/12/2018

"SAP"

Comments: It is great software to use along with third party add-ons to keep track of inventory, pricing, etc..

Pros: SAP Business One is a great software to automate our business financials along with using third party add-ons it works great for warehouse inventory management.

Cons: Biggest issue I have with the software is the license pricing. It gets very expense to implement.

  • Reviewer Source 
  • Reviewed on 04/12/2018
Nathan E.
Director of Marketing
Computer Software, 51-200 Employees
Used the Software for: 1+ year
  • Overall Rating
    5 /5
  • Ease of Use
    3 /5
  • Features & Functionality
    4 /5
  • Customer Support Software
    5 /5
  • Value for Money
    Unrated
  • Likelihood to Recommend
    9/10
  • Reviewer Source 
  • Source: SoftwareAdvice
  • Reviewed on 23/05/2018

"Wonderful Tool for Sales Professionals and Admins"

Pros: This product allows various sales people to access and add notes to their accounts to provide accurate, up to date log of business functions.
The sales quote and sales order functions are intuitive and help sales people create deals that they can close.
The mobile app is a fantastic addition to the usefulness of the software!

Cons: The initial set up for SAP Business One is difficult for many users. The customer service dept. is very helpful when we get new sale people.

  • Reviewer Source 
  • Source: SoftwareAdvice
  • Reviewed on 23/05/2018
Rene S.
IT Manager
Apparel & Fashion, 11-50 Employees
Used the Software for: Free Trial
  • Overall Rating
    5 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    5 /5
  • Customer Support Software
    5 /5
  • Value for Money
    5 /5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 24/07/2020

"Popular and powerful ERP for SMB"

Comments: We are currently on the implementation process of SAP Business one, but it will cover all of our operation needs. We needed a tool that could fully integrate our operations. Rather than having multiple software we now have a fully integrated solution to cover our needs.

Pros: It has everything you need to run your small and medium business. Out of the box it comes with all the functionalities you will find on any ERP but it also comes with extras like an integrated CRM. It is also designed to be easily integrated with third party apps.

Cons: If you have a very robust or rapidly changing business environment with different variables, I wouldn't recommend as this is design for small and medium businesses. Maybe you would require the higher tier from SAP ERP.

  • Reviewer Source 
  • Reviewed on 24/07/2020
Jennifer B.
Paralegal
Construction, 2-10 Employees
Used the Software for: 2+ years
  • Overall Rating
    4 /5
  • Ease of Use
    3 /5
  • Features & Functionality
    4 /5
  • Customer Support Software
    Unrated
  • Value for Money
    Unrated
  • Likelihood to Recommend
    7/10
  • Reviewer Source 
  • Source: SoftwareAdvice
  • Reviewed on 16/12/2018

"Helpful tools"

Pros: It helped with just-in-time inventory, and once we got the kinks worked out, it greatly reduced delinquent accounts receivable.

Cons: There is definitely a steep learning curve, so implementation was taxing as best. But worth the effort!

  • Reviewer Source 
  • Source: SoftwareAdvice
  • Reviewed on 16/12/2018
Elad Z.
Implementing SAP
Broadcast Media, 1,001-5,000 Employees
Used the Software for: 2+ years
  • Overall Rating
    5 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    5 /5
  • Customer Support Software
    5 /5
  • Value for Money
    5 /5
  • Likelihood to Recommend
    9/10
  • Reviewer Source 
  • Reviewed on 28/05/2020

"Excellent software"

Pros: Flexible and easy to use. Easy to implement integrations

Cons: Improve finance and payment interfaces to international suppliers

  • Reviewer Source 
  • Reviewed on 28/05/2020
Rafael O.
Recruitment Manager and CIO
Computer Software, 2-10 Employees
Used the Software for: 1+ year
  • Overall Rating
    4 /5
  • Ease of Use
    3 /5
  • Features & Functionality
    4 /5
  • Customer Support Software
    4 /5
  • Value for Money
    3 /5
  • Likelihood to Recommend
    8/10
  • Reviewer Source 
  • Source: SoftwareAdvice
  • Reviewed on 05/12/2018

"very powerful ERP software"

Pros: powerful, easy to use but not absolutely user friendly or intuitive, it takes some time to get used to it, complete support for the future

Cons: no complete solution, for several functionalities you need to buy add-ons or you need to hire some expensive consultants to work on it and customise it to your desire

  • Reviewer Source 
  • Source: SoftwareAdvice
  • Reviewed on 05/12/2018
Bob B.
Solution engineer
Accounting Software, 51-200 Employees
Used the Software for: 1+ year
  • Overall Rating
    4 /5
  • Ease of Use
    4 /5
  • Features & Functionality
    4 /5
  • Customer Support Software
    4 /5
  • Value for Money
    4 /5
  • Likelihood to Recommend
    8/10
  • Reviewer Source 
  • Source: SoftwareAdvice
  • Reviewed on 11/03/2018

"The relationship management aspect of this account software sets it a part."

Pros: Great accounting software with all of the dashboard and reporting. Brings a great relationship management feature to the table that really enhances the experience.

Cons: Can be a bit expensive and a hard internal sell, but the efficiency and time save by being able to access it anywhere makes it ROI quickly.

  • Reviewer Source 
  • Source: SoftwareAdvice
  • Reviewed on 11/03/2018
Verified Reviewer
DBA
Food & Beverages, 1,001-5,000 Employees
Used the Software for: 6-12 months
  • Overall Rating
    5 /5
  • Ease of Use
    4 /5
  • Features & Functionality
    3 /5
  • Customer Support Software
    2 /5
  • Value for Money
    5 /5
  • Likelihood to Recommend
    7/10
  • Reviewer Source 
  • Reviewed on 20/10/2020

"A cheaper option for small businesses"

Comments: I am participating in the implementation project in units abroad, implementing SAP B1 as an alternative in the branches and communicating with the SAP enterprise of the Parent Company.

Pros: The SAP system offers several advantages for those who need a solid ERP with a constant development roadmap. However, having an SAP Enterprise impacts infrastructure and licensing costs that make contracting unfeasible.
SAP B1 brings the possibility of a more accurate and cheaper system with SAP support and technology.

Cons: Even though it is a "lighter" version of SAP, it still requires qualified professionals that significantly impact labor costs. The process of updating and applying notes / settings is still complex and makes daily management difficult.

  • Reviewer Source 
  • Reviewed on 20/10/2020
Lin D.
Accountant
Oil & Energy, 5,001-10,000 Employees
Used the Software for: 6-12 months
  • Overall Rating
    4 /5
  • Ease of Use
    3 /5
  • Features & Functionality
    4 /5
  • Customer Support Software
    4 /5
  • Value for Money
    3 /5
  • Likelihood to Recommend
    5/10
  • Reviewer Source 
  • Source: SoftwareAdvice
  • Reviewed on 17/09/2018

"Review for SAP All in One"

Comments: Overall it is a very good and useful accounting solution. It can be very helpful in manufacturing and manufacturing management.

Pros: I really liked this SAP system. It was able to process a large amount of data through its cloud storage and I felt it very useful.

Cons: The learning curve may be a problem. It is not made for anyone and in can be pretty different and difficult if you never use an ERP like this before.

  • Reviewer Source 
  • Source: SoftwareAdvice
  • Reviewed on 17/09/2018
Muhammad rehan K.
General Accountant
Construction, 51-200 Employees
Used the Software for: 6-12 months
  • Overall Rating
    5 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    5 /5
  • Customer Support Software
    5 /5
  • Value for Money
    2 /5
  • Likelihood to Recommend
    8/10
  • Reviewer Source 
  • Source: SoftwareAdvice
  • Reviewed on 22/11/2018

"Best ERP Software i ever seen"

Pros: The Most best in this software is ease of use and very simple function it have complete and comprehensive reports are providing regarding you all areas of business

Cons: I Think its Best software but i am facing a small problem when i start the software it will take 5 to 6 minutes to start. and this waiting is so boring for me

  • Reviewer Source 
  • Source: SoftwareAdvice
  • Reviewed on 22/11/2018
Jonelene V.
Office admistrator
Electrical/Electronic Manufacturing, 51-200 Employees
Used the Software for: 6-12 months
  • Overall Rating
    5 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    5 /5
  • Customer Support Software
    5 /5
  • Value for Money
    4 /5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Source: SoftwareAdvice
  • Reviewed on 08/05/2018

"SAP anywhere"

Pros: SAP anywhere is like a software that all you need for a business. Can integrate on other SAP and the best thing is that you can customized it base on what the business requirements.

Cons: The most expensive SAP. you will need to spend for the preparation ans set up of the software. But worth to pay.

  • Reviewer Source 
  • Source: SoftwareAdvice
  • Reviewed on 08/05/2018
Jason K.
Electrical/Electronic Manufacturing
Used the Software for: 2+ years
  • Overall Rating
    5 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    5 /5
  • Customer Support Software
    5 /5
  • Value for Money
    Unrated
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Source: SoftwareAdvice
  • Reviewed on 27/02/2015

"A great all-inclusive product"

Pros: This product made everything available at the click of a button using one program. It was a great tool to manage accounts while being linked to each transaction (with copies of invoices, etc.). Their program support is always very helpful.

Cons: Everything they did was a great help, and I had no complaints.

  • Reviewer Source 
  • Source: SoftwareAdvice
  • Reviewed on 27/02/2015
Kayla lyne C.
SAP Security Analyst
Logistics & Supply Chain, 501-1,000 Employees
Used the Software for: 6-12 months
  • Overall Rating
    5 /5
  • Ease of Use
    3 /5
  • Features & Functionality
    4 /5
  • Customer Support Software
    5 /5
  • Value for Money
    5 /5
  • Likelihood to Recommend
    9/10
  • Reviewer Source 
  • Source: SoftwareAdvice
  • Reviewed on 04/11/2018

"Good for small business."

Pros: Recommended for small type business. What i like best about this software is it can manage. A large set of data and has a fast runtime.

Cons: Not so easy to use especially for non technical persons. And some of the features are not well used.

  • Reviewer Source 
  • Source: SoftwareAdvice
  • Reviewed on 04/11/2018
Verified Reviewer
Credit Analyst
Financial Services Software, 201-500 Employees
Used the Software for: 1+ year
  • Overall Rating
    3 /5
  • Ease of Use
    4 /5
  • Features & Functionality
    4 /5
  • Customer Support Software
    1 /5
  • Value for Money
    4 /5
  • Likelihood to Recommend
    7/10
  • Reviewer Source 
  • Reviewed on 04/04/2019

"Very powerful for its limitations and budget."

Pros: SAP's B1, is in reality a "baby SAP" product. Think SAP minus the plug-ins and bells and whistles. Its not just great for all small business, but even a large corporation could run off of B1 if there were willing to live with some limitations. It's a great value product.

Cons: It is not a perfect product. It definitely shows its age and could definitely use a UI update. The ability to interact with modern software APIs and create plugins would be very valuable. It would also be very useful to find ways to connect to new and modern databases so clients could automate basic tasks.

  • Reviewer Source 
  • Reviewed on 04/04/2019