--- description: Get detailed information about Sustain usability, features, price, benefits and disadvantages from verified user experiences. Read reviews and discover similar tools on Capterra United Arab Emirates. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Sustain Price, Reviews & Ratings - Capterra United Arab Emirates 2026 --- Breadcrumb: [Home](/) > [Fundraising Software](/directory/20047/fundraising/software) > [Sustain](/software/100388/sustain) # Sustain Canonical: https://www.capterra.ae/software/100388/sustain Page: 1 / 2\ Next: [Next page](https://www.capterra.ae/software/100388/sustain?page=2) > Put your fingers on donor information more quickly, extract revealing reports to focus your energy and raise substantially more money. > > Verdict: Rated **3.6/5** by 20 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Sustain? We serve small growing nonprofits making an impact on their local communities to large organizations working on making an impact globally. Big or small, Sustain is ready to work for you. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **3.6/5** | 20 Reviews | | Ease of Use | 3.5/5 | Based on overall reviews | | Customer Support Software | 4.0/5 | Based on overall reviews | | Value for Money | 3.9/5 | Based on overall reviews | | Features | 3.5/5 | Based on overall reviews | | Recommendation percentage | 60% | (6/10 Likelihood to recommend) | ## About the vendor - **Company**: Sustain - **Founded**: 2004 ## Commercial Context - **Starting Price**: $50.00 - **Pricing model**: Per User (Free Trial) - **Pricing Details**: Sustain is also available at $150/mo and $300/mo with additional features. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200 - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Windows (On-Premise), Linux (On-Premise) - **Supported Languages**: English - **Available Countries**: United States ## Features - Alumni Management Software - CRM Software - Campaign Management Software - Donor Management - Event Management Software - Fundraising Management - Membership Management Software - Mobile Giving - Online Giving - Payment Processing Software - Pledge Management - Receipt Management - Recurring Giving - Volunteer Management Software ## Support Options - Chat ## Category - [Fundraising Software](https://www.capterra.ae/directory/20047/fundraising/software) ## Related Categories - [Fundraising Software](https://www.capterra.ae/directory/20047/fundraising/software) - [Donation Management Software](https://www.capterra.ae/directory/30548/donation-management/software) - [Nonprofit Software](https://www.capterra.ae/directory/30805/nonprofit/software) ## Alternatives 1. [DonorPerfect](https://www.capterra.ae/software/2698/donorperfect-fundraising-software) — 4.5/5 (1384 reviews) 2. [Neon CRM](https://www.capterra.ae/software/102088/neoncrm) — 4.3/5 (613 reviews) 3. [Bloomerang](https://www.capterra.ae/software/131207/bloomerang) — 4.7/5 (1287 reviews) 4. [OneCause](https://www.capterra.ae/software/145329/fundraising-software) — 4.7/5 (379 reviews) 5. [DonorSnap](https://www.capterra.ae/software/97513/donorsnap) — 4.6/5 (405 reviews) ## Reviews ### "Love Sustain" — 5.0/5 > **Kimberly** | *13 November 2018* | Education Management | Recommendation rating: 10.0/10 > > **Pros**: I love the report system for the donations. I like how I can transfer to other programs in order to save to my files and also email them to others. I also like that it lets me know when there is an address close to another one in case it's the same address. > > **Cons**: I am not a fan of the latest update to plug in donations. I have to go to another part under the person to put it in and before it would go straight to it to enter. > > Great Service when I call. ----- ### "Great Customer Service Experience" — 4.0/5 > **Patti** | *1 March 2017* | Education Management | Recommendation rating: 8.0/10 > > **Pros**: Ease of use > > **Cons**: Very geared to fundrasing and less geared toward Alumni Relations. Fundrasing is possible because of Alunmni so the software should be more robust for keeping track of alumni. > > In terms of Alumni Relations the software is geared more toward fundrasing, but with the great level of customer support I have received, it does the job. ----- ### "Very Small Company, Very Poor Implementation" — 2.0/5 > **Jay** | *13 May 2019* | Education Management | Recommendation rating: 0.0/10 > > **Pros**: The software itself isn't that bad. Since Sustain is a very small company with only a handful of employees, it was sort of nice to be able to talk to the guy who developed the software, you get to hear why they made the choices they made directly from the horse's mouth. > > **Cons**: \#1 it's not truly web-based, you remote into a Windows server to run essentially a customized Access database. The software was a bit rigid, particularly in reporting. You can't just create your own reports, you only get what Sustain has decided to put in there. None of the canned reports really fit what our team needed and we had to pull the plug on Sustain before they could customize what we needed. > > Again the software itself wasn't that bad, it was the implementation/migration from our previous system that was terrible and the reason we were not successful with Sustain. They set an expectation that we could just send them the SQL database from our previous system and they were experienced enough with that system to take it from there, that they had done this before. That's not at all what happened, the data got only half migrated and it was on me the customer to fill in the holes (though we paid them for implementation services). They had very little in terms of documentation, they had a migration template but didn't give it to me, I had to find it. Very disorganized and immature company, very little documentation, cannot be trusted to move all the data over you need to be successful. Also we had to ask for a new trainer, the first one we got was extremely defensive and gruff, can't believe he's in a customer-facing role, simply does not have the temperament for it. ----- ### "Donation management" — 4.0/5 > **Leslie** | *28 February 2017* | Nonprofit Organization Management | Recommendation rating: 6.0/10 > > **Pros**: It's relational. Can record a number of characteristics about each record. > > **Cons**: Unable to generate letters with exactly the write salutation and return address name. > > Overall the software provides me with the information I need. Because it is so multi-faceted, attending training is mandatory. Even after my initial training I find myself clicking around to intuitively get, for instance, the report I need. It would behoove new users to make a list of all the ways you plan or foresee using the product and choose the level of training necessary. And take copious notes because you'll need them for tasks that you do only periodically. I'm certain I'm not using it to its fullest capabilities. ----- ### "Very Intuitive" — 5.0/5 > **Lorna** | *6 March 2017* | Education Management | Recommendation rating: 10.0/10 > > **Pros**: Very intuitive. > > **Cons**: No user manual. > > From the first day Sustain was installed I have found the software easy to use. And the rarity I have encountered a question, great customer service\! ----- Page: 1 / 2\ Next: [Next page](https://www.capterra.ae/software/100388/sustain?page=2) ## Links - [View on Capterra](https://www.capterra.ae/software/100388/sustain) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data