--- description: Get detailed information about FogBugz usability, features, price, benefits and disadvantages from verified user experiences. Read reviews and discover similar tools on Capterra United Arab Emirates. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: FogBugz Price, Reviews & Ratings - Capterra United Arab Emirates 2026 --- Breadcrumb: [Home](/) > [Agile Project Management Tools Software](/directory/31556/agile-project-management-tools/software) > [FogBugz](/software/1000459/fogbugz) # FogBugz Canonical: https://www.capterra.ae/software/1000459/fogbugz Page: 1 / 2\ Next: [Next page](https://www.capterra.ae/software/1000459/fogbugz?page=2) > Bug tracking, project planning and management, and customer support software built by developers for developers. > > Verdict: Rated **4.2/5** by 25 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.2/5** | 25 Reviews | | Ease of Use | 4.2/5 | Based on overall reviews | | Customer Support Software | 4.1/5 | Based on overall reviews | | Value for Money | 4.1/5 | Based on overall reviews | | Features | 4.1/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: Ignite Technologies - **Location**: Austin, US - **Founded**: 2000 ## Commercial Context - **Starting Price**: $18.00 - **Pricing model**: Per User (Free Trial) - **Pricing Details**: On-Demand Plan - $18/user/month or $180/user/year On-Premise Plan - $15/user/month - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: English - **Available Countries**: Australia, Canada, China, India, United Kingdom, United States ## Features - Collaboration Tools - Document Management Software - Issue Management - Prioritization - Project Planning/Scheduling - Project Tracking Software - Reporting/Project Tracking - Resource Management Software - Status Tracking - Task Management Software - Time Tracking Software - Workflow Management Software ## Support Options - Chat ## Category - [Agile Project Management Tools Software](https://www.capterra.ae/directory/31556/agile-project-management-tools/software) ## Related Categories - [Agile Project Management Tools Software](https://www.capterra.ae/directory/31556/agile-project-management-tools/software) - [Task Management Software](https://www.capterra.ae/directory/10030/task-management/software) - [Project Management Software](https://www.capterra.ae/directory/30002/project-management/software) - [Source Code Management Software](https://www.capterra.ae/directory/31420/source-code-management/software) ## Alternatives 1. [monday.com](https://www.capterra.ae/software/147657/monday-com) — 4.6/5 (5726 reviews) 2. [Asana](https://www.capterra.ae/software/120550/asana-pm) — 4.5/5 (13547 reviews) 3. [ClickUp](https://www.capterra.ae/software/158833/clickup) — 4.6/5 (4561 reviews) 4. [Wrike](https://www.capterra.ae/software/76113/wrike) — 4.4/5 (2887 reviews) 5. [GoodDay](https://www.capterra.ae/software/169009/goodday) — 4.7/5 (149 reviews) ## Reviews ### "Excellent for tracking projects and bugs" — 4.0/5 > **Becky Jewell** | *20 May 2018* | Internet | Recommendation rating: 10.0/10 > > **Pros**: I like the case, task, and subtasking abilities and how Fogbugz displays these in list form. Fogbugz has always been more list-based than panel-based(like Jira) which I think works when you have a huge amount of tasks or a very large team. When running a team of about 5 people I can see each person's name and a list of which tasks/bugs each person is working on. It's also easy to add custom fields and set up workflows with the custom fields. > > **Cons**: Fogbugz has looked the same for years, which is good for people who have used it for a long time, but it is hard to get new users/employees excited about using Fogbugz or to really believe in its modern capabilities. It's simple though > > Saves time and is simple - great web based bug/project tracking software for a midsized team. I don't have to worry about Fogbugz moving features around. Customer support is good. ----- ### "Tracking, logging and updating development issues with ease" — 4.0/5 > **Verified Reviewer** | *21 December 2017* | Computer Software | Recommendation rating: 8.0/10 > > **Pros**: Customisable so you can add you own fields and track in a way suited to your processes. Searching is very flexible, each field can be searched against. Fix dates and versions allow you see easily when an issue was resolved. (assuming the Devs correctly filled it in). You can link cases together so if there is connection you can see the related cases in a panel at the side. You can make parent and child cases so if you can feature that can be broken into lots of sub tasks or features this is then easy to see. You can set yourself to be email updated on case changes and updates. Hosted service , so no updates to apply, servers to upgrade and maintain. > > **Cons**: Searches can be save but your 'default' preference cannot be. e..g if you usually only want to find bugs not search through features this has to be selected everytime. Recent updates have made the screen a bit cluttered compared to the previews views, although this could be due to not being used to the layout compared to previous versions. ----- ### "Unorthodox Use Proved to be a Challenge" — 3.0/5 > **Verified Reviewer** | *20 August 2018* | Consumer Electronics | Recommendation rating: 6.0/10 > > **Pros**: As a previous company we used this software as a suto-CRM type of system for project management / customer service. We would create unique support email addresses for each of our clients and they would email that address to create new cases within their own project. It was handy that things were able to consolidated to each project. It was nice to be able to make notes and send emails directly from cases. > > **Cons**: This was not the easiest software to use and navigate. I was a fair tech savvy person and it took me some time to get use to it. As a manager it was a challenge to teach my team how to use the system. Granted we used it in a method not what it is designed for, but it still had a cumbersome navigation system. Unless you are comfortable working and designing filters you will have a learning curve regardless of how savvy you are. ----- ### "Software Issue Tracking Developed by Software Guys" — 4.0/5 > **Phil** | *15 November 2022* | Computer Software | Recommendation rating: 7.0/10 > > **Pros**: It was intuitive and easy to use. Since it was developed for software teams by a software team everything just makes sense. > > **Cons**: The only thing we didn't like is that it wasn't integrated with our CRM. We like having an all in one solution to track customers throughout their lifecycle. > > We self-hosted Fogbugz on our server. It was easy to install and maintain. ----- ### "Tracking bugs made easy" — 4.0/5 > **Verified Reviewer** | *6 November 2017* | Computer Software | Recommendation rating: 6.0/10 > > **Pros**: Logging bugs and feature requests is pretty easy with Fogbugz. It's then easy to track and search for existing cases. Assigning bugs to staff is easy and helps keep track of progress. > > **Cons**: If people do not log bugs correctly there can be various duplicates. This may be user error but it could be improved when logging a case to show potential duplicates. > > For relatively small teams it is easy to track bugs, it's much more effective than email. ----- Page: 1 / 2\ Next: [Next page](https://www.capterra.ae/software/1000459/fogbugz?page=2) ## Links - [View on Capterra](https://www.capterra.ae/software/1000459/fogbugz) ## This page is available in the following languages | Locale | URL | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | ----- ## Structured Data