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Conversational AI Platform Software

Conversational AI Platforms help develop and implement solutions for automating customer service, customer engagement, and human-computer interactions through natural language understanding and speech generation. These solutions include chatbots and virtual assistants, among other tools.

Featured software

Most reviewed software

Explore the most reviewed products by our users on the Conversational AI Platform Software

United Arab Emirates Show local products
Titan Chatbot - Self Learning AI designed to fully resolve your customer issue on the first attempt. Learn more about Titan Chatbot
Automate your customer service with AI chatbot running a sophisticated self-learning and company-specific NLP model that is able to fulfill the task like a human agent and fully resolve customer’s problem on the first attempt. The uniqueness of the Titan Chatbot is that it gives the product owners control over the customer service via unique solution flow management, which is the knowledge base for solving customer requests. Learn more about Titan Chatbot

Features

  • Code-free Development
  • Speech Recognition Software
  • Multi-Language
  • Live Chat Software
  • Intent Recognition
  • Pre-Configured Bot
  • Chatbot Software
Engage visitors to your website 24/7 with Pipedrive's Chatbot and Live Chat. Turn your window shoppers into qualified leads. Learn more about Pipedrive
Turn your website window shoppers into qualified leads with Pipedrive's Chatbot and Live Chat. Chatbot engages your website visitors 24/7. Easily customize your bot's look, the questions it asks and how it replies. Have available sales reps add a human touch with Live Chat from their phones or desktop. If your team gets busy, Chatbot steps in so no leads slip away. Both tools are available in the LeadBooster add-on, which can be added to any Pipedrive CRM plan. Start your 14-day free trial. Learn more about Pipedrive

Features

  • Code-free Development
  • Speech Recognition Software
  • Multi-Language
  • Live Chat Software
  • Intent Recognition
  • Pre-Configured Bot
  • Chatbot Software
It is a customer communications management solution that helps businesses manage customer data, leads, multi-channel messaging, etc. Learn more about Qiscus
It is a customer communications management solution that helps businesses manage customer data, leads, multi-channel messaging, etc. Learn more about Qiscus

Features

  • Code-free Development
  • Speech Recognition Software
  • Multi-Language
  • Live Chat Software
  • Intent Recognition
  • Pre-Configured Bot
  • Chatbot Software
Sprinklr is an enterprise-grade, software platform built to manage customer experiences at scale. Learn more about Sprinklr
Sprinklr's mission is to help the world's most loved brands create happier customers. We do this with the world's first Customer Experience Management (CXM) platform, which enables one-to-one, human connections at scale across 25+ different communication channels such as Twitter, Facebook, and Instagram. Headquartered in New York City with 1,400 employees in 22 offices, Sprinklr works with more than 1,200 of the world's most valuable brands, including McDonald's, Nike, and Microsoft. Learn more about Sprinklr

Features

  • Code-free Development
  • Speech Recognition Software
  • Multi-Language
  • Live Chat Software
  • Intent Recognition
  • Pre-Configured Bot
  • Chatbot Software
Accelerate your growth with conversational AI for customer service. Tidio's AI answers up to 70% of customer questions - on any live ch Learn more about Tidio
Accelerate your growth with conversational AI for customer service. Tidio enables you to offer timely support to your customers, generate leads, and boost your sales 24/7. Solve up to 70% of customer problems - on any live channel, in 7 languages - without extra hiring. Tidio's Lyro AI Agent answers customers in 6 seconds using only your data and human-like language. Lyro AI also performs tasks, freeing your support agents to focus on high-value or uncommon requests. Learn more about Tidio

Features

  • Code-free Development
  • Speech Recognition Software
  • Multi-Language
  • Live Chat Software
  • Intent Recognition
  • Pre-Configured Bot
  • Chatbot Software
Call Automation Bot is an AI solution that fully resolves clients' issues over a phone call without any human assistance. Learn more about Call automation bot
Call Automation bot uses a customer-specific speech recognition model and natural language processing that enables clients to describe issues in their own words and get a solution automatically without any human assistance. When the client explains his issue, the bot transcribes the call into text and classifies the topic. API integration and robotic process automation allow to fully integrate the call bot with the backend systems allowing actually resolving customer's issues automatically. Learn more about Call automation bot

Features

  • Code-free Development
  • Speech Recognition Software
  • Multi-Language
  • Live Chat Software
  • Intent Recognition
  • Pre-Configured Bot
  • Chatbot Software
Freshworks Customer Service Suite-an AI-first, omnichannel solution that combines conversational support and ticketing capabilities. Learn more about Freshworks Customer Service Suite
Step into the future of customer service with Freshworks Customer Service Suite, an AI-first, all-in-one solution. The Customer Service Suite provides a seamless experience across channels, from automated self-service to agent-led conversational support, plus advanced ticketing management for issues that require collaboration across teams, and provides actionable insights for leaders. Freshworks Customer Service Suite builds on our proven track record of offering world-class, omnichannel support Learn more about Freshworks Customer Service Suite

Features

  • Code-free Development
  • Speech Recognition Software
  • Multi-Language
  • Live Chat Software
  • Intent Recognition
  • Pre-Configured Bot
  • Chatbot Software
Userlike is the leading GDPR-compliant software for messaging and automation that helps businesses transform customer communication.
Userlike is the leading German software for customer messaging and AI support automation that helps SMBs and large companies connect to their customers. The solution offers a central inbox for customer communication via website, WhatsApp, Facebook and more. Benefit from professional features like file sharing, voice messages, live translations and automate big parts of your support using Userlike's Automation Hub including GPT-4 to create AI chatbots, smart FAQs and interactive contact forms. Learn more about Userlike

Features

  • Code-free Development
  • Speech Recognition Software
  • Multi-Language
  • Live Chat Software
  • Intent Recognition
  • Pre-Configured Bot
  • Chatbot Software
Birdeye is a Reputation & Customer Experience platform used by over 100k businesses to manage reviews, engage visitors, & grow sales.
Birdeye is the top-rated reputation management and digital customer experience platform for local brands and multi-location businesses. Over 100,000 businesses leverage Birdeye’s AI-powered platform to engage seamlessly with customers, drive loyalty, and excel in their local markets. Learn more about Birdeye

Features

  • Code-free Development
  • Speech Recognition Software
  • Multi-Language
  • Live Chat Software
  • Intent Recognition
  • Pre-Configured Bot
  • Chatbot Software
Gong empowers your entire go-to-market organization by unlocking your most valuable data set — your customer conversations.
Gong empowers your entire go-to-market organization by unlocking and operationalizing your most valuable data set — your customer conversations. Now the institutional knowledge of top performers can be democratized and connected to revenue and pipeline data, transforming your revenue organization into a revenue machine. Empower hybrid, remote, and field teams with real-time data, time-saving automation, and actionable next steps to positively influence the outcome of deals. Learn more about Gong.io

Features

  • Code-free Development
  • Speech Recognition Software
  • Multi-Language
  • Live Chat Software
  • Intent Recognition
  • Pre-Configured Bot
  • Chatbot Software
Dialpad Ai modernizes communication technology, putting voice, messaging, meetings, and video on any device.
Dialpad Sell is an effective sales dialer for sales organizations of any size. Dialpad Sell offers multiple real-time and post-call sales coaching features that drive efficiency. With features like Real-Time Recommendations, answers to common prospect questions pop up when specific keywords are mentioned during an active call. Direct integrations with other essential tools like Salesforce, G Suite and more means accurate activity logging, whether your reps are at their desks or out in the field. Learn more about Dialpad

Features

  • Code-free Development
  • Speech Recognition Software
  • Multi-Language
  • Live Chat Software
  • Intent Recognition
  • Pre-Configured Bot
  • Chatbot Software
Centralize o atendimento de seu cliente e acompanhe a produtividade da sua equipe por meio de dados e insights.
Aumente suas vendas com a simplicidade e agilidade de uma conversa Com Zenvia Conversion você reduz o tempo de espera dos seus clientes aumentando a conversão de vendas otimizando a experiência do seu consumidor por meio de conversas inteligentes e em múltiplos canais, ao mesmo tempo garantir uma melhor performance do seu time comercial através de dados e integrações. Learn more about Zenvia Conversion

Features

  • Code-free Development
  • Speech Recognition Software
  • Multi-Language
  • Live Chat Software
  • Intent Recognition
  • Pre-Configured Bot
  • Chatbot Software
ExecVision's conversation intelligence platform mines insights from customer and prospect conversations to improve rep performance.
ExecVision is a conversation intelligence platform built on a simple, almost inarguable premise: Insights mined from customer interactions are exponentially more valuable when you can translate them into performance improvements in your sales, support, success, marketing, and product teams. We shine where other conversation intelligence software falls short: Improving performance by changing human behaviors. The fact is, insights don't do you any good when they're stuck in a dashboard. Learn more about ExecVision

Features

  • Code-free Development
  • Speech Recognition Software
  • Multi-Language
  • Live Chat Software
  • Intent Recognition
  • Pre-Configured Bot
  • Chatbot Software
Delivering chatbot AI order status checks and automated live chat communication via chatbot, Smartsupp offer Conversational AI tools.
Delivering the power of automated live chat communication as well as chatbot AI order status checks, Smartsupp is an intuitive Conversational AI platform built for businesses of all sizes. Offering live chat with chatbot agents allows businesses to streamline their visitor requests through automation, so that your customer care team can focus on growing sales, improving conversion rates, and delivering great customer care, all while attending to the most relevant visitor and customer inquiries. Learn more about Smartsupp

Features

  • Code-free Development
  • Speech Recognition Software
  • Multi-Language
  • Live Chat Software
  • Intent Recognition
  • Pre-Configured Bot
  • Chatbot Software
Outreach is the only AI-powered Sales Execution Platform that helps sales teams efficiently create more pipeline and close more deals.
Outreach’s conversation Intelligence is powered by Kaia™, an AI-powered virtual assistant, that joins and records live meetings, captures real-time transcription, and delivers on-demand confidence. With Outreach, new reps ramp up faster, sellers run more productive meetings, and managers can tap into the details and trends across all conversations. Learn more about Outreach

Features

  • Code-free Development
  • Speech Recognition Software
  • Multi-Language
  • Live Chat Software
  • Intent Recognition
  • Pre-Configured Bot
  • Chatbot Software
Qlik Sense is a business intelligence (BI) and visual analytics platform that helps global enterprises move faster and work smarter.
Qlik Sense is world-class business intelligence software that helps global enterprises move faster, work smarter and put modern analytics in everyone's hands. Easily combine, load, visualize, and explore data, no matter how large (or small). Create and share powerful, interactive dashboards in a governable environment. Get unmatched performance and scalability on enterprise SaaS, your cloud of choice, or on-premises. Accelerate your path to business value with the most complete BI platform. Learn more about Qlik Sense

Features

  • Code-free Development
  • Speech Recognition Software
  • Multi-Language
  • Live Chat Software
  • Intent Recognition
  • Pre-Configured Bot
  • Chatbot Software
Genesys Cloud CX transforms your customer experience by creating meaningful outcomes with minimal effort - on any channel, with an all-
Genesys Cloud is the next-generation, all-in-one cloud contact centre solution that helps you manage and understand omnichannel interactions in a seamless customer journey. Give your employees a single tool that handles all communications voice, chat, email, social and more. An intuitive interface makes it easy to use. Rapid innovation ensures you'll exceed customer expectations today and tomorrow. Genesys Cloud is simply powerful and powerfully simple. Learn more about Genesys Cloud CX

Features

  • Code-free Development
  • Speech Recognition Software
  • Multi-Language
  • Live Chat Software
  • Intent Recognition
  • Pre-Configured Bot
  • Chatbot Software
The #1 platform to codify & automate dynamic sales plays, facilitate coaching, & deliver insights at every stage of the revenue cycle.
Salesloft is the provider of the leading sales engagement platform that helps sellers and sales teams drive more revenue. The Modern Revenue Workspace by Salesloft is the one place for sellers to execute all of their digital selling tasks, communicate with buyers, understand what to do next, and get the coaching and insights they need to win. Thousands of the world’s most successful sales teams, like those at IBM, Shopify, Square, and Cisco, drive more revenue with Salesloft. For more informati Learn more about SalesLoft

Features

  • Code-free Development
  • Speech Recognition Software
  • Multi-Language
  • Live Chat Software
  • Intent Recognition
  • Pre-Configured Bot
  • Chatbot Software
Drift is the Revenue Acceleration platform that uses AI to replicate the behavior and performance of your very best SDRs.
Drift is an all-in-one platform that combines Conversational Marketing, Conversational Sales, and AI to help companies grow revenue and increase customer lifetime value, faster. Drift AI Chatbots replicate the behavior and performance of your very best SDRs at a scale that lets you engage and qualify every single site visitor, no matter when they hit your site. More than 50,000 businesses use Drift to align sales and marketing on a single platform to deliver a unified customer experience. Learn more about Drift

Features

  • Code-free Development
  • Speech Recognition Software
  • Multi-Language
  • Live Chat Software
  • Intent Recognition
  • Pre-Configured Bot
  • Chatbot Software
Free AI Meeting Assistant that instantly records, transcribes, and summarizes your meetings, so you never need to take notes again.
Free AI Meeting Assistant that instantly records, transcribes, and summarizes your Zoom, Meet & Teams meetings so you can focus on the conversations instead of taking notes. Learn more about Fathom

Features

  • Code-free Development
  • Speech Recognition Software
  • Multi-Language
  • Live Chat Software
  • Intent Recognition
  • Pre-Configured Bot
  • Chatbot Software
No-code platform enhancing customer engagement and aiding support teams. Design flows, automate tasks, use AI for human-like response.
Tiledesk is a no-code customer support and engagement platform that offers the Design Studio, enabling you to design conversation flows and automate tasks with drag-and-drop technology. It leverages the power of ChatGPT to generate LLM-powered responses that are human-like. Tiledesk also offers omnichannel messaging, AI chatbot, knowledge base, and analytics. With Tiledesk, you can integrate your bot with various digital channels including websites, WhatsApp, FB Messenger, and more. Learn more about Tiledesk

Features

  • Code-free Development
  • Speech Recognition Software
  • Multi-Language
  • Live Chat Software
  • Intent Recognition
  • Pre-Configured Bot
  • Chatbot Software
- Create your custom AI co-worker under 5 minutes.
Hypercharge your writing wherever you need it in your browser. Write better, faster, from everywhere with TextCortex. - Start with a Free plan with 20 free creations every day - no credit card required. - Refer friends to earn extra free daily creations. - Perfect for professionals, marketers, writers, developers and students TextCortex is an AI companion that is designed to understand you and your writing needs. Learn more about TextCortex AI

Features

  • Code-free Development
  • Speech Recognition Software
  • Multi-Language
  • Live Chat Software
  • Intent Recognition
  • Pre-Configured Bot
  • Chatbot Software
Freshchat is a modern messaging software built for customer engagement teams to talk to customers across channels.
Freshchat is the modern messaging solution that delivers effortless customer service for the digital-first customer by bringing together artificial and human intelligence across messaging channels. With the world moving towards contactless service, customers expect on-demand, personalised support on familiar channels that are easily accessible. This is where businesses use Freshchat's powerful messaging platform to service their customers on various digital channels using a blend of automation Learn more about Freshchat

Features

  • Code-free Development
  • Speech Recognition Software
  • Multi-Language
  • Live Chat Software
  • Intent Recognition
  • Pre-Configured Bot
  • Chatbot Software
TeamSupport's ticketing and live chat solutions simplify workflows, improve customer satisfaction, and make agents' lives easier.
TeamSupport is a robust customer support solution designed to improve customer satisfaction, simplify workflows, and make agents’ lives easier. We empower teams of all sizes to consolidate channels, shorten time to resolution, collaborate with external departments, and garner valuable customer insights in one intuitive dashboard. TeamSupport is here to help agents tackle their most pressing challenges with a nimble solution that’s easy to learn and implement. Learn more about TeamSupport Messaging & Live Chat

Features

  • Code-free Development
  • Speech Recognition Software
  • Multi-Language
  • Live Chat Software
  • Intent Recognition
  • Pre-Configured Bot
  • Chatbot Software
Genuine, personalized, secure and easy to use.
Comm100 Live Chat powers real-time, personalized customer engagements when visitors need it most. Via website and mobile app, agents engage more effectively with a choice of powerful tools including screen sharing, auto-translation, routing, and audio & video chat. With more than 15,000 customers worldwide over 14 years of experience, Comm100 is helping organizations such as IBM, Stanford University, HomeTrust Bank, Rackspace, Colgate, and Canadian Blood Services. Learn more at www.comm100.com Learn more about Comm100 Live Chat

Features

  • Code-free Development
  • Speech Recognition Software
  • Multi-Language
  • Live Chat Software
  • Intent Recognition
  • Pre-Configured Bot
  • Chatbot Software