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Create journey maps with real customer insights, track the user experience and spot opportunities for improvement with Reveall. Learn more about Reveall
With Reveall, you can visualize customer journey maps with real data. Create journey maps with real customer insights, track the user experience and spot opportunities for improvement. Reveall is a software platform that makes continuous product discovery simple. We focus on helping you make sense of your research and use your customer insights to spot, prioritize and validate opportunities – making continuous product discovery simple. Learn more about Reveall

Features

  • Behavioral Analytics
  • Customer Profiles
  • Templates
  • Action Management
  • Data Import/Export
  • Collaboration Tools
In-context, omnichannel customer experience measurement tool powered through WhatsApp, FB Messenger, AMP Email, chatbots, etc. Learn more about Merren
Collect customer feedback close to the time and place of customer interaction. Leverage the reach and familiarity of modern communication platforms to improve the response rate Automate the customer journey mapping by integrating it with the CRM. Visualize real-time data Learn more about Merren

Features

  • Behavioral Analytics
  • Customer Profiles
  • Templates
  • Action Management
  • Data Import/Export
  • Collaboration Tools
Pipedrive is an easy to implement CRM software tool that helps you focus on the activities that drive deals to close. Learn more about Pipedrive
Pipedrive is a sales-focused customer relationship management tool that teams of all sizes love using. With 100'000+ paying customers spanning across 179 countries, sales teams are drawn in by our CRMs simple yet powerful design that prioritizes usability above all else. When using Pipedrive, nothing falls through the cracks, allowing your team to spend less time filing and more time selling with a CRM software that is both agile and powerful. Learn more about Pipedrive

Features

  • Behavioral Analytics
  • Customer Profiles
  • Templates
  • Action Management
  • Data Import/Export
  • Collaboration Tools
Dreamdata is a B2B Revenue Attribution Platform that helps you build, repeat and scale success. Learn more about Dreamdata
Dreamdata is a B2B Revenue Attribution Platform that helps you build, repeat and scale success. The Dreamdata platform gathers, joins, cleans all go-to-market data to visualise the end-to-end B2B Customer Journey Map. Dreamdata’s customer journey mapping enables companies to analyse the impact of every touch along customer journeys and identify what activities are working and when. Learn more about Dreamdata

Features

  • Behavioral Analytics
  • Customer Profiles
  • Templates
  • Action Management
  • Data Import/Export
  • Collaboration Tools
WebEngage is a customer data platform & marketing automation suite that makes user engagement & retention simplified. Learn more about WebEngage
WebEngage, being a full-stack marketing automation platform, allows you to get a unified view of your users through its journey designer feature. You can orchestrate complex lifecycle marketing campaigns using a simple drag-n-drop interface on the WebEngage dashboard. User journeys can be designed using specific rules completely customized to suit each business and the kind of user events that occur in the course of a user's lifecycle. Learn more about WebEngage

Features

  • Behavioral Analytics
  • Customer Profiles
  • Templates
  • Action Management
  • Data Import/Export
  • Collaboration Tools
The fastest way to fast user onboarding. Convert more customers and increase retention. Learn more about Userflow
The fastest way to fast user onboarding You want to improve user onboarding but your developers are busy. Your conversion rate suffers. Userflow lets your whole team build customized in-app surveys, tours and checklists, without code. Convert more customers and increase retention. Learn more about Userflow

Features

  • Behavioral Analytics
  • Customer Profiles
  • Templates
  • Action Management
  • Data Import/Export
  • Collaboration Tools
Mailchimp's all-in-one Marketing Platform helps small businesses market smarter so you can grow faster.
Mailchimp's all-in-one Marketing Platform helps small businesses market smarter so you can grow faster. As the backbone for your customer relationships, they provide AI-powered, user-friendly tools anyone can use to be successful. Mailchimp puts your audience at the center so you can send marketing emails and automated messages, create targeted ad campaigns, build landing pages, send postcards, facilitate reporting and analytics, and sell online. Learn more about Mailchimp

Features

  • Behavioral Analytics
  • Customer Profiles
  • Templates
  • Action Management
  • Data Import/Export
  • Collaboration Tools
The #1 online collaborative whiteboard platform for mapping the customer journey
Miro is #1 collaborative whiteboard platform for teams of any size, trusted by over 30 million users worldwide. Increase cross-functional alignment with collaborative customer journey mapping. Break down silos and enable distributed teams to build, iterate, and adopt strategies faster than before. Leverage our deep integrations and 250+ pre-made templates to start collaborating in seconds! Learn more about Miro

Features

  • Behavioral Analytics
  • Customer Profiles
  • Templates
  • Action Management
  • Data Import/Export
  • Collaboration Tools
Powerful, easy to use marketing automation software that helps generate qualified leads and translate marketing spending into revenue.
Adobe Marketo Engage is as a centralized marketing hub for orchestration and execution of cross channel campaigns to acquire, engage, nurture, expand and retain customers, throughout complex buying journeys. Marketo Engage facilitates alignment between marketing and sales team to drive revenue and growth for the organization, with efficiency at scale. Learn more about Marketo Engage

Features

  • Behavioral Analytics
  • Customer Profiles
  • Templates
  • Action Management
  • Data Import/Export
  • Collaboration Tools
Use Hotjar to understand how users behave on your site. Insights you will get will help you build a great customer journey.
Use Heatmaps and Session Recordings to understand how users behave on your site. Insights you will get from Hotjar will help you prioritize how you build and fix your website to provide a better customer journey, which can ultimately help you increase conversions. Learn more about Hotjar

Features

  • Behavioral Analytics
  • Customer Profiles
  • Templates
  • Action Management
  • Data Import/Export
  • Collaboration Tools
Use Pendo's customer journey analytics to learn how customers move through workflows, then take action to improve the user experience.
Understand the customer journey with Pendo. Analyze how customers move through product workflows, then take action to improve the user experience. Empower your teams with comprehensive product analytics to inform data-driven decisions. Know which features users adopt, which they ignore, and see how they navigate your entire product portfolio. It’s impossible to predict every path users may take. Pendo codelessly tracks all usage as soon as it’s installed - no tagging or instrumentation required. Learn more about Pendo

Features

  • Behavioral Analytics
  • Customer Profiles
  • Templates
  • Action Management
  • Data Import/Export
  • Collaboration Tools
CardBoard helps teams collaboratively explore and visualize product ideas, user experiences, customer journeys and more.
CardBoard is the world's #1 user story mapping app. Collaborate with you team in real-time even if they are scattered across the globe. Easy to use and helps team build products that customers love. Sync your boards with tools like Jira, Trello, Azure DevOps, VersionOne and Pivotal Tracker. Your boards stay up to date whenever you make a change. See what you have been missing and try CardBoard. Learn more about CardBoard

Features

  • Behavioral Analytics
  • Customer Profiles
  • Templates
  • Action Management
  • Data Import/Export
  • Collaboration Tools
Impartial customer journey analytics; evaluate journeys across devices, browsers, apps; review key metrics to reduce path-to-purchase
Capture privacy-first journeys to understand the path-to-purchase. Built-in identity graph unifies journeys across devices, browsers, and apps. See which marketing programs and channels convert the fastest. View analytics for programs that work well together and that provide incremental lift against other programs. Measure and improve customer acquisition costs and customer lifetime value. Learn more about LeadsRx

Features

  • Behavioral Analytics
  • Customer Profiles
  • Templates
  • Action Management
  • Data Import/Export
  • Collaboration Tools
Smartlook is a qualitative analytics solution for websites & mobile apps with always-on recordings, heatmaps, events & funnels
Smartlook is a qualitative analytics solution for web and mobile helping over 300,000 businesses of all sizes and industries answer the whys behind users actions. Why do users churn, or why arent they using that feature? Eliminate the guesswork: always-on visitor recordings and heatmaps show real user behavior, while automatic event tracking and conversion funnels reveal trends in behavior. Not just numbers and graphs, Smartlook tells you why users behave the way they do. Learn more about Smartlook

Features

  • Behavioral Analytics
  • Customer Profiles
  • Templates
  • Action Management
  • Data Import/Export
  • Collaboration Tools
Customer Journey Mapping Tools help your business drive individualized experiences at scale – with absolutely zero code.
LeadSquared’s Customer Journey Mapping Tools help your business tailor personalized journeys and drive individualized experiences at scale – with absolutely zero code. Sketch customer and prospect journeys visually, and identify pain points and drop-off areas. No matter what your campaign goal – new customer acquisition, dormant lead reactivation, increasing upsell/cross-sell rates, increasing renewal ratios, app installs, app usage, etc., you can build end-to-end customer journeys with ease Learn more about LeadSquared

Features

  • Behavioral Analytics
  • Customer Profiles
  • Templates
  • Action Management
  • Data Import/Export
  • Collaboration Tools
Website optimization tools used by 300,000+ sites worldwide. Heatmaps, recordings, surveys, live chat, and more included in every plan.
Learn why your visitors aren’t converting and how you can grow sales and capture leads with Lucky Orange. Installation takes a few seconds and doesn’t require coding experience. With 10 tools for the price of one, Lucky Orange’s suite of conversion rate optimization tools includes Dynamic Heatmaps, Session Recordings, Live Chat & Live View, Visitor Profiles, Surveys, Announcements, Form Analytics, Conversion Funnels, and a Realtime Dashboard. Get started today with a 7-day free trial. Learn more about Lucky Orange

Features

  • Behavioral Analytics
  • Customer Profiles
  • Templates
  • Action Management
  • Data Import/Export
  • Collaboration Tools
Contentsquare is the #1 Digital Experience Analytics leader. Discover Session Replay, Zone-Based Heatmaps, Journey Analysis and more.
Contentsquare’s #1 Digital Experience Analytics Cloud is a feature-rich, enterprise-class platform used by 800+ leading brands to uncover hidden customer behaviors and deliver better experiences. Cap abilities like Zone-Based Heatmaps, Journey Analysis, Session Replay, Impact Quantification, AI Insights, Struggle Analysis & more provide unique insights, visualizations and recommendations Marketing, eCommerce, Operations, Product, UX and Analytics teams can use to optimize CX & fuel growth. Learn more about Contentsquare

Features

  • Behavioral Analytics
  • Customer Profiles
  • Templates
  • Action Management
  • Data Import/Export
  • Collaboration Tools
An online platform for building an outstanding user experience via customer journey mapping, personas and impact mapping techniques.
UXPressia is an online tool for customer journey mapping, creating personas and impact maps. It is an optimal balance between sticker-and table-based solutions with an intuitive drag and drop interface and plenty of customizable features. With UXPressia you will design and deliver an exceptional experience to your customers. Visualize your customer journeys, create personas, analyze touchpoints in multi-channel interactions and invite collaborators to map together and share journeys online! Learn more about UXPressia

Features

  • Behavioral Analytics
  • Customer Profiles
  • Templates
  • Action Management
  • Data Import/Export
  • Collaboration Tools
FullStory helps businesses understand, measure, and perfect their digital experience across sites and apps.
FullStory is a trusted Digital Experience Intelligence (DXI) platform that combines rich product analytics, robust session detail, and collaboration tools to deliver real-time insights that uncover opportunities on web and mobile experiences. FullStory’s best-in-class DXI platform helps brands understand their users’ digital experiences to eliminate friction and capitalize on what’s successful. Learn more about FullStory

Features

  • Behavioral Analytics
  • Customer Profiles
  • Templates
  • Action Management
  • Data Import/Export
  • Collaboration Tools
World's leading All-in-One eCommerce Sales & Marketing Automation Platform for Businesses @ Every Stage.Join w Luxe,FIT Mexico, GiaRose
Save 96% w/ AiTrillion, the only All-in-One ecommerce marketing automation platform on Shopify&Magento. 11+ AI-enabled marketing features. 200K+ installations. 175 countries. Email, loyalty rewards, web push, product reviews, pop ups, announcement bar, affiliates, membership, form builder, deep segmentation, predictive analytics, reporting, personalization etc. Rated 5 stars on G2, Capterra, Shopify. Focused on maximizing customer acquisition, engagement, experience, boost sales & stop churn. Learn more about AiTrillion

Features

  • Behavioral Analytics
  • Customer Profiles
  • Templates
  • Action Management
  • Data Import/Export
  • Collaboration Tools
Twilio Segment is the world’s leading Customer Data Platform (CDP). Join the 25,000+ companies using Segment.
Twilio Segment is the world’s leading Customer Data Platform (CDP). The platform provides 25K+ companies with the data foundation that they need to put their customers at the heart of every decision. Using Segment, companies can collect, unify and route their customer data into any system where it’s needed to better understand their customers and create seamless, compelling experiences in real-time. Learn more about Segment

Features

  • Behavioral Analytics
  • Customer Profiles
  • Templates
  • Action Management
  • Data Import/Export
  • Collaboration Tools
Easy to use no-code content builder for interactive online forms, surveys, web calculators, quizzes, product finders & payment pages.
involve.me specializes in growth tools for online customer engagement through white label interactive funnels. Its main software is a no-code content builder for embeddable and standalone online quizzes, online surveys, web calculators, online forms, product finders and payment pages that look & feel custom coded. involve.me's no-code interactive content builder software has been used by Salesforce, Universal Pictures, Nestlé, Pearson Education, Time Out and Bloomberg LP. Learn more about Involve.me

Features

  • Behavioral Analytics
  • Customer Profiles
  • Templates
  • Action Management
  • Data Import/Export
  • Collaboration Tools
GetFeedback is the #1-rated feedback solution for Salesforce. Seamlessly connect all of your CX surveys for actionable insight.
With GetFeedback for Salesforce, you can automatically collect customer feedback at critical touchpoints in the customer journey. Pull more context into your surveys then push feedback into Salesforce so you can measure valuable customer metrics like NPS, CSAT, or CES and take intelligent action to improve your customer experience. GetFeedback customers see a 240% increase in response rates and 7x faster implementation than other cx survey platforms. Learn more about GetFeedback

Features

  • Behavioral Analytics
  • Customer Profiles
  • Templates
  • Action Management
  • Data Import/Export
  • Collaboration Tools
Matomo is the leading open-source web analytics solution. Make more informed decisions while ensuring data privacy and ownership.
Matomo is the leading open-source web analytics solution that gives you 100% data ownership. Make more informed decisions and enhance your customer experience while ensuring GDPR compliance, data privacy and ownership. Matomo is the trusted solution for over 1.5 million websites globally. Gain peace of mind with a GDPR-compliant web analytics solution that delivers 100% accurate data. Learn more about Matomo

Features

  • Behavioral Analytics
  • Customer Profiles
  • Templates
  • Action Management
  • Data Import/Export
  • Collaboration Tools
Powerfront's INSIDE is an omni-channel customer service software that replicates in-person experiences online seamlessly.
Make online shopping as personalized as in store with INSIDE, an omni channel customer service software that provides agents with the tools and data to replicate in-person shopping experiences online and seamlessly between channels. Some of the world’s leading brands use INSIDE to earn on average a 25-35%, sometimes 48%, conversion rate using the enterprise live chat, chatbots, video-assisted personal shopping and live-streaming solutions Learn more about INSIDE

Features

  • Behavioral Analytics
  • Customer Profiles
  • Templates
  • Action Management
  • Data Import/Export
  • Collaboration Tools
All-in-one feedback suite with omnichannel distribution, visual customization, and survey creation through the customer journey.
Feedbackly is an all-in-one feedback tool that turns feedback into sales automatically throughout the entire customer journey. Create customizable surveys and publish them simultaneously on any sales/communication channel; Then analyze the responses in our industry-leading dashboard and in customer journey specialized analytics tool. Feedbackly is the only CXM provider on the market that enables Emotional Experience measurement. Furthermore, it shows you which emotions drive your sales. Learn more about Feedbackly

Features

  • Behavioral Analytics
  • Customer Profiles
  • Templates
  • Action Management
  • Data Import/Export
  • Collaboration Tools
Heap is the only solution that shows you every action by every user on your product or site, then gives insight on what to fix and how.
Quickly improve conversion, retention, and customer delight with Heap, the only digital insights platform that gives you complete understanding of your customers’ full digital journeys. See every action by every user on your product or site, then receive direction on the improvements that will most impact your business. Unlock the full potential of your data with over 100 integrations to advance analysis. Don't rely on gut instinct—enable your team to become data-driven with Heap. Learn more about Heap

Features

  • Behavioral Analytics
  • Customer Profiles
  • Templates
  • Action Management
  • Data Import/Export
  • Collaboration Tools
Leadoo, The Conversion Platform provides you with a complete set of tools and essential insights for converting your website visitors.
Leadoo converts more visitors to customers from your existing website traffic. Already 1.000 companies increasing their conversions by 30-70% with Leadoo. The best conversion tools for converting your visitors. Insightful and easy to use Conversion Insights that show what works and what doesn't. Learn more about Leadoo

Features

  • Behavioral Analytics
  • Customer Profiles
  • Templates
  • Action Management
  • Data Import/Export
  • Collaboration Tools
Clarity is a free, easy-to-use tool that help you understand how real people actually use your site.
Clarity is a free, easy-to-use tool that captures how real people actually use your site. Setup is easy and you'll start getting data in minutes. Clarity instant heatmaps: See at a glance which areas on your page drive the most engagement and how far your visitors scroll. Session recordings: Watch how people use your site. Find out what's working, learn what needs to be fixed, and test out new ideas. Insights: Quickly discover user frustration and turn these problems into opportunities. Learn more about Microsoft Clarity

Features

  • Behavioral Analytics
  • Customer Profiles
  • Templates
  • Action Management
  • Data Import/Export
  • Collaboration Tools
Marketers from all kinds of businesses use Oribi to get amazing marketing results without having to rely on developers or analysts.
Oribi was built as an alternative to Google Analytics for marketers who are tired of endless reports and don't have the time to dig through piles of data. Thousands of users use Oribi to reduce cart abandonment, view all their key metrics, trends, and marketing budgets in one dashboard, improve paid campaigns, and credit every single marketing activityfrom paid campaigns to newsletters or contentand know exactly how each one contributes to sales. Learn more about Oribi

Features

  • Behavioral Analytics
  • Customer Profiles
  • Templates
  • Action Management
  • Data Import/Export
  • Collaboration Tools
Modern Frontend Monitoring and Product Analytics
LogRocket combines session replay, performance monitoring, and product analytics – empowering software teams to create the ideal product experience. Learn more about LogRocket

Features

  • Behavioral Analytics
  • Customer Profiles
  • Templates
  • Action Management
  • Data Import/Export
  • Collaboration Tools
Vizury Engage360 is an AI-driven Omnichannel marketing platform that enables marketers to drive incremental conversions & conversations
Vizury Engage360 is an AI-driven Omnichannel marketing platform that optimizes the potential of each channel & delivers integrated user experiences across connected devices. It delivers high value user conversions by empowering marketers to seamlessly craft unique consumer journeys & enables timely decision-making across multiple touch-points powered by machine learning that learn & evolve real-time. The platform aims to bring efficiency in marketing spends by integrating CRM & paid channels. Learn more about Engage360

Features

  • Behavioral Analytics
  • Customer Profiles
  • Templates
  • Action Management
  • Data Import/Export
  • Collaboration Tools
A customer journey mapping tool to easily drag and drop and automate even the most complex user journeys across multiple channels.
Netcore’s customer journey mapping tool enables marketers to easily create marketing campaigns based on customer behavior and stages. With our drag and drop builder, even the most complex customer journeys can be mapped, automated, and optimized on the go by adding or removing stages. Netcore adapts to even the smallest behavioral changes to deliver contextual messages across your channels. Create dynamic journeys based on transactional data to make the right recommendations and increase ROI. Learn more about Netcore

Features

  • Behavioral Analytics
  • Customer Profiles
  • Templates
  • Action Management
  • Data Import/Export
  • Collaboration Tools
Create customer journey maps, personas and stakeholder maps online. Collaborate and share journeys with peers and present to clients.
Journey mapping tools help you visualize your customer's experience. Digitizing your journey maps makes it easy to share, collaborate and export them to create professional presentations. Save time and scale journey mapping in your organization. Learn more about Smaply

Features

  • Behavioral Analytics
  • Customer Profiles
  • Templates
  • Action Management
  • Data Import/Export
  • Collaboration Tools
Factors.AI is Marketing Analytics and Attribution platform that helps teams understand the impact of marketing on revenue
Factors.AI is a Marketing Analytics and Attribution platform that helps you understand and prove the impact of how your activities impact revenue We collect and process all data across your customer journeys. You can monitor metrics across web, campaigns and CRM with the goal of increasing revenue. With an easy self-serve interface, multi-touch attribution models, AI-powered analytics engine, and template library — you'll have all the answers to frequent marketing questions Learn more about Factors.ai

Features

  • Behavioral Analytics
  • Customer Profiles
  • Templates
  • Action Management
  • Data Import/Export
  • Collaboration Tools
MikMak provides eCommerce marketing analytics and eCommerce enablement software to accelerate online sales for brands.
MikMak is the leading global platform for eCommerce acceleration for multichannel brands and provides analytics and eCommerce enablement software to help product manufacturers and CPG companies understand their consumers' online behavior, determine the best use of marketing dollars, and drive online sales. Learn more about MikMak

Features

  • Behavioral Analytics
  • Customer Profiles
  • Templates
  • Action Management
  • Data Import/Export
  • Collaboration Tools
Zoho PageSense, a Conversion Rate Optimization & Personalization platform, helps businesses make data-driven changes on their website.
Zoho PageSense is a conversion optimization and personalization platform that helps you optimize your website, personalize pages to suit your target audience and boost your overall conversion rate. With features like Funnel Analysis, Form Analytics, Heatmap, Session Recording, A/B Testing, and Personalization, you can precisely understand what works on your website and causes drop-offs and optimize it for better conversions. Learn more about Zoho PageSense

Features

  • Behavioral Analytics
  • Customer Profiles
  • Templates
  • Action Management
  • Data Import/Export
  • Collaboration Tools
Software design tool with wireframing, process mapping, network diagramming, and visual modelling tools for agile software projects.
Visual Paradigm helps software development teams to capture correct requirements and transform them into accurate design, thus helping developers to build right software according to requirements. Learn more about Visual Paradigm

Features

  • Behavioral Analytics
  • Customer Profiles
  • Templates
  • Action Management
  • Data Import/Export
  • Collaboration Tools
A fully featured store locator service that is incredibly quick and easy to configure, add locations and embed in your website.
The fully featured store locator service that is incredibly quick and easy to configure, add locations and embed in your website. Upload your locations using CSV or Excel files or if you prefer, set up an automated sync from a Google Sheet. Fully supports all major CRMs including Shopify, Squarespace, Wordpress, Drupal and Joomla and is fully customisable including custom Google Maps and Markers. All plans allow completely unrestricted and unlimited usage. Learn more about Store Locator Widgets

Features

  • Behavioral Analytics
  • Customer Profiles
  • Templates
  • Action Management
  • Data Import/Export
  • Collaboration Tools
The smart online tool for creating professional and powerful Customer Journey Maps that will improve your Customer Experience
The easy-to-use tool for creating powerful digital Customer Journey Maps, User Stories, Experience maps and Service Blueprints: Organize all your customer insights, data, solutions and ideas in one place. Present and share your maps for greater commitment and impact. Collaborate on maps IRL with remote teams for higher efficiency. Update and use your maps as change plans by using Custellence's unique status settings Learn more about Custellence

Features

  • Behavioral Analytics
  • Customer Profiles
  • Templates
  • Action Management
  • Data Import/Export
  • Collaboration Tools
World's easiest email marketing & marketing automation platform
"All in one" email marketing & marketing automation software. Offer extremely easy-to-use mobile responsive email marketing, newsletter templates, sms campaigns, landing page builder, survey tool, optimization tools, marketing automation features, smart lead forms, and sales booster for e-commerce. Learn more about ActiveTrail

Features

  • Behavioral Analytics
  • Customer Profiles
  • Templates
  • Action Management
  • Data Import/Export
  • Collaboration Tools
An analytics suite with a focus on user privacy and data security – the perfect alternative to Google Analytics
Piwik PRO is the first privacy-oriented alternative to Google Analytics. Created in 2013, Piwik PRO Analytics Suite allows for tracking web, app, product and intranet behavior of users. The platform ensures compliance with strict EU, US, Chinese and Russian data protection laws, including the General Data Protection Regulation (GDPR) and the Health Insurance Portability and Accountability Act (HIPAA). Learn more about Piwik PRO

Features

  • Behavioral Analytics
  • Customer Profiles
  • Templates
  • Action Management
  • Data Import/Export
  • Collaboration Tools
The Intouch Platform drives actionable insights from all customer touchpoints to align operational delivery with customer expectations.
The Intouch Insight CX Platform is a scalable CX intelligence suite to seamlessly deliver Mystery Shopping data into a full-service CX solution. The platform’s reporting capabilities are designed to help multi-location businesses measure the impact of operational programs against key CX metrics, like satisfaction, service times or accuracy, so they can act quickly to address issues and build on successes across locations. Learn more about Intouch Insight CX Platform

Features

  • Behavioral Analytics
  • Customer Profiles
  • Templates
  • Action Management
  • Data Import/Export
  • Collaboration Tools
Boomtown is the Customer Experience Management company. We help enterprises deliver exceptional customer experiences.
Boomtown is the Customer Experience Management company. We help enterprises and their partner ecosystems deliver exceptional customer experiences with complete visibility and precise control. The Boomtown Platform (“CXMEngine”) includes pre-built CRM connectors, experience orchestration and automation tools, as well as knowledge delivery and integrated communication solutions in one seamless platform. Learn more about CXMEngine

Features

  • Behavioral Analytics
  • Customer Profiles
  • Templates
  • Action Management
  • Data Import/Export
  • Collaboration Tools
Avion helps product teams reduce risk and break down complexity by building backlogs that are tightly bound to core user journeys.
Avion is the #1 story mapping tool used by product teams. Break down complexity, build powerful user-focused backlogs and focus on outcomes over output. Avion integrates with the top backlog tools like Jira, Azure, GitHub and Trello. World-leading companies use Avion to plan their backlog and user journeys. Keep focused on your end-users and turn big ideas into working software. Learn more about Avion

Features

  • Behavioral Analytics
  • Customer Profiles
  • Templates
  • Action Management
  • Data Import/Export
  • Collaboration Tools
Untangle your digital plans, allow users and developers to work out together what jobs your app will do, and how it will do them.
Untangle your digital plans, allow users and developers to work out together what jobs your app will do, and how it will do them. Only build what supports your business strategy. See the relative complexities and create realistic expectations. Iterate faster by testing ideas in an easy to understand model before committing to code. Free tier to get started. Learn more about Primary

Features

  • Behavioral Analytics
  • Customer Profiles
  • Templates
  • Action Management
  • Data Import/Export
  • Collaboration Tools
Connect your business to make every retail marketing moment extra special
Connect to your shoppers in a whole new way with Salesforce for Retail. Deliver intelligent, personalized, and connected customer experiences at every stage of the shopper journey from awareness to purchase, service, brand advocacy, and beyond. Support shoppers with great service across any channel, from SMS and messaging apps to phone and email. Learn more about Salesforce Retail CRM

Features

  • Behavioral Analytics
  • Customer Profiles
  • Templates
  • Action Management
  • Data Import/Export
  • Collaboration Tools
With DemandJump you will see what consumers are doing, see what your competitors are doing, and see what you should be doing next.
DemandJump removes the blindspots from digital marketing by revealing more of the customer journey and competitive landscape than you could ever see before. #1 See what consumers are doing - not just which ad they click on, but the websites they visit, the searches they conduct along the path to purchase, and more. #2 See what competitors are doing - where theyre showing up, whats driving their traffic, the content/ads they use, and how you compare. #3 See what you should be doing next. Learn more about DemandJump

Features

  • Behavioral Analytics
  • Customer Profiles
  • Templates
  • Action Management
  • Data Import/Export
  • Collaboration Tools
Centralpoint's recognized by Gartner as a Digital Experience Platform; for learning management, and career development
Centralpoint Pathways show them where they are and what is left to complete the journey. This includes single sign on (AD/SAML) for a personalized roadmap for each user, including learning management and gamification to show where they stand. Let us build a live functional prototype around your many journey points to show you what we mean Learn more about Centralpoint

Features

  • Behavioral Analytics
  • Customer Profiles
  • Templates
  • Action Management
  • Data Import/Export
  • Collaboration Tools
Wigzo is a no-code customer data platform with smart marketing automation capabilities for e-commerce growth.
Wigzo is a no-code customer data platform with smart marketing automation capabilities for e-commerce growth. Its powerful automation workflows deliver performance-driven personalization across Email, SMS, WhatsApp, On-site, and Push. Grow your subscribers fast, convert them faster, and retain more customers with better CLTV through 1:1 personalization & engagement. Wigzo allows marketers to leverage customer data for powerful segmentation analytics, campaign management, and agile marketing. Learn more about Wigzo

Features

  • Behavioral Analytics
  • Customer Profiles
  • Templates
  • Action Management
  • Data Import/Export
  • Collaboration Tools