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Cloud Communication Platforms

Cloud Communication Platforms allow organizations to move their business communications and collaboration to the cloud by integrating real-time voice, video, and messaging capabilities to their business applications.

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Manage Phone Calls, WhatsApp, SMS Conversations -all in one place. Full API and CRM Plugins. Virtual phone Learn more about ZIWO
ZIWO is built as a cloud-based, new generation contact center. It offers API Based CRM integration and advanced features in a web-based, user-friendly interface, requiring no software installation and accessible worldwide. Manage Phone Calls, WhatsApp, SMS Conversations -all in one place. Full API and CRM Plugins. Virtual phone numbers in any country Learn more about ZIWO

Features

  • Call Recording Software
  • Call Routing
  • Audio/Video Conferencing
  • File Sharing Software
  • Chat/Messaging
  • IVR Software
Master the Art of SMS Marketing with TextPeak: Elevate Your Messaging Strategy Learn more about TextPeak
Manage SMS marketing effortlessly with TextPeak's advanced platform. Send, monitor, and analyze campaigns through a user-friendly dashboard with competitive pricing. Create, Send, and Evaluate with Ease * Craft Highly Targeted SMS Campaigns with Ease * Dive into In-Depth Performance Data and Statistics * Leverage Insights to Maximize Customer Engagement Unlock Full-Scale Functionality * Optimize Phrasing with A/B Testing * Schedule Messages Based on Client Timezones * Automatically Vary Message Content Learn more about TextPeak

Features

  • Call Recording Software
  • Call Routing
  • Audio/Video Conferencing
  • File Sharing Software
  • Chat/Messaging
  • IVR Software
Google Workspace is how teams of all sizes connect, create, and collaborate — to drive innovation from any device, and any location.
Google Meet: secure video meetings for your business. Keep your team connected with enterprise-grade video conferencing built on Google’s robust and secure global infrastructure. Meet is included with Google Workspace and Google Workspace for Education. Take advantage of the same secure-by-design infrastructure, built-in protection and global network that Google uses to secure your information and safeguard your privacy. Learn more about Google Workspace

Features

  • Call Recording Software
  • Call Routing
  • Audio/Video Conferencing
  • File Sharing Software
  • Chat/Messaging
  • IVR Software
With Team Chat, Phone, AI Companion, and more, Zoom Workplace is the platform for your best work.
Zoom Workplace brings communication, employee engagement, spaces, and productivity solutions together on a single platform with Zoom AI Companion capabilities woven throughout. Streamline communications with tools that work together effortlessly through solutions like Meetings, Team Chat, Phone, Mail & Calendar, and Scheduler. Elevate a chat to a meeting or phone call to get to a resolution faster. Improve productivity with products that are built for modern work through solutions like Whiteboard, Clips, Notes, Surveys, and Docs. Optimize office experiences and hybrid work collaboration with flexible workspace solutions like Rooms, Workspace Reservation, Visitor Management, and Digital Signage. Whether you’re reserving your desk with Workspace Reservation, preparing for a client visit with Visitor Management, or finding your workstation with our wayfinding feature, you can do it all from the Workspaces tab. Learn more about Zoom Workplace

Features

  • Call Recording Software
  • Call Routing
  • Audio/Video Conferencing
  • File Sharing Software
  • Chat/Messaging
  • IVR Software
Webex Suite is an all-in-one, intelligent collaboration suite built on an industry leading and secure Webex Platform.
Webex Suite is an all-in-one, intelligent collaboration suite built on an industry leading and secure Webex Platform with artificial intelligence features built-in. With 8 powerful individual workloads – Webex Suite brings together Meetings, Messaging, Calling, Webinar, Events, Polling, Whiteboarding and Video Messaging in one collaboration experience to maximize productivity and teamwork. With a variety of collaboration features, Webex Suite helps bridge the gap between office and remote workers, remove language barriers, and overcome time zone differences. Enjoy the flexibility to work from anywhere and to keep teams focused and engaged with unified, intuitive experiences and integrated AI across the entire suite. All workloads in the Webex Suite can be managed via the single-pane-of-glass administration portal, Control Hub. It also allows you to protect your teams’ data and privacy with enterprise-grade security built in from the ground up. Learn more about Webex Suite

Features

  • Call Recording Software
  • Call Routing
  • Audio/Video Conferencing
  • File Sharing Software
  • Chat/Messaging
  • IVR Software
Wrike is a cloud communication platform with a live editor, @mentions, custom fields, messaging app integrations, and more.
Wrike is a cloud communication platform trusted by more than 20,000 companies across the globe. Use Wrike´s all-in-one software to simplify remote working and centralize your company´s communication processes. Collaborate on shared tasks in real-time with live editing features, custom fields, @mentions, and proofing tools. Choose from 400+ app integrations to schedule team meetings and communicate via online messaging channels. Keep your remote teams connected with Wrike's cloud platform. Learn more about Wrike

Features

  • Call Recording Software
  • Call Routing
  • Audio/Video Conferencing
  • File Sharing Software
  • Chat/Messaging
  • IVR Software
Bitrix24 is #1 free cloud communication and collaboration platform used by 12 million companies. Cloud, mobile, open source.
Bitrix24 is a leading free cloud communication and collaboration platform used by over 12 million organizations worldwide. Available in cloud and on-premise it offers communication tools, task and project management, social collaboration tools, employee engagement, group chat, shared calendars and more. Bitrix24 is absolutely free for unlimited users, but it also has paid plans with premium features. Learn more about Bitrix24

Features

  • Call Recording Software
  • Call Routing
  • Audio/Video Conferencing
  • File Sharing Software
  • Chat/Messaging
  • IVR Software
GoTo makes IT and business communication easy so its customers can do what matters most.
We built the GoTo Connect platform to help your business grow. It’s the ideal cloud-based phone system and customer engagement software to modernize your communications, centralize your interactions and effortlessly elevate your customer experiences. It’s easy to deploy and manage with an intuitive interface that anyone can master, along with unmatched support whenever you need it.​ GoTo Connect’s platform includes our award-winning, best-in-class products such as our UCaaS solution and phone system, customer engagement tools and multiple contact center capabilities along with powerful add-ons and integrations with your critical business apps such as MS Teams, Salesforce, Zendesk and Gmail. Learn more about GoTo Connect

Features

  • Call Recording Software
  • Call Routing
  • Audio/Video Conferencing
  • File Sharing Software
  • Chat/Messaging
  • IVR Software
Transform your customer experience with a simple communication solution that works effortlessly with your leading business tools.
Ringover is the easy-to-use multichannel cloud communication solution (calls, SMS, video calls, emails...), designed to enhance your customers' experience, and maximize your sales. Give your clients and prospects a personalized experience and boost the productivity of your sales and customer service teams thanks to an intuitive and easy-to-manage interface. Ringover integrates with over 80 business tools (CRM, helpdesk...), streamlining tasks for increased efficiency. Learn more about Ringover

Features

  • Call Recording Software
  • Call Routing
  • Audio/Video Conferencing
  • File Sharing Software
  • Chat/Messaging
  • IVR Software
Twilio is a trusted and reliable partner for businesses looking to improve their communication capabilities.
Twilio is the world's leading cloud communications platform that enables businesses to build, scale, and operate their own customized communication solutions. Its flexible platform, powerful tools, and global infrastructure make it easy for businesses to create customized solutions that meet their unique needs and help them connect with customers in a meaningful way. Learn more about Twilio

Features

  • Call Recording Software
  • Call Routing
  • Audio/Video Conferencing
  • File Sharing Software
  • Chat/Messaging
  • IVR Software
The cloud call center software trusted by teams everywhere. Set up a cloud-based call center and integrate with your CRM in minutes.
The cloud call center software trusted by teams everywhere. Set up a cloud-based call center and integrate with your CRM & Helpdesk software in minutes. Join 17,000+ companies that trust Aircall to strengthen their customer and prospect relationships with first-class phone features like: SMS, advanced call routing, IVR, analytics, power dialer, call tagging, and other collaborative features. Learn more about Aircall

Features

  • Call Recording Software
  • Call Routing
  • Audio/Video Conferencing
  • File Sharing Software
  • Chat/Messaging
  • IVR Software
3CX is a cloud communications solution for telephony, video conferencing, live chat & mobile apps. Get it for free!
3CX is an open standards Cloud Communications Platform offering complete Unified Communications, out of the box. Suitable for any business size or industry, 3CX can accommodate your every need; from mobility and status to advanced contact center features and more, at a fraction of the cost. 3CX makes installation, management and maintenance of your PBX so easy that you can effortlessly manage it yourself in your cloud account or let 3CX host it for you. Get it for free! Learn more about 3CX

Features

  • Call Recording Software
  • Call Routing
  • Audio/Video Conferencing
  • File Sharing Software
  • Chat/Messaging
  • IVR Software
Mass SMS Text Messaging services. Great for sending bulk text messages, appointment reminders, coupons, sales, and more.
SMS Marketing Services made easy. Instantly send 10 or 100,000 SMS Text messages to any mobile phone number. Easily build an opt-in subscriber list. Schedule text messages to go out any time you want. Track text message delivery. Our plans start with a FREE 14-day trial period. Or try our Annual Plans and pay up-front for one year, and get 20% more messages instantly. Use Textedly's Text-to-Pay feature and charge credit card. Learn more about Textedly

Features

  • Call Recording Software
  • Call Routing
  • Audio/Video Conferencing
  • File Sharing Software
  • Chat/Messaging
  • IVR Software
MiVoice Business is a flexible, secure, and scalable unified communications, collaboration, and contact center solution.
MiVoice Business provides your organization with a complete communications, collaboration, and customer experience solution. An open, feature-rich unified communications platform that integrates easily into your IT stack, MiVoice Business includes all of the capabilities demanded by organizations across all industries. With the industry's most flexible deployment options, you choose whether to deploy your MiVoice Business on your premises on a Mitel hardware controller, virtually in your private cloud datacenter, or in your public cloud instance. The entire solution can be purchased with traditional CapEx perpetual licensing or using OpEx subscription payment model. Learn more about MiVoice Business Solution

Features

  • Call Recording Software
  • Call Routing
  • Audio/Video Conferencing
  • File Sharing Software
  • Chat/Messaging
  • IVR Software
Kixie is the sales engagement platform that boosts sales team performance with ultra-reliable, easily-automated calling & texting.
Kixie is an advanced, cloud-based sales engagement platform that simplifies the task of calling and texting for customer-facing teams. Featuring powerful tools like a multi-line PowerDialer, AI Local Presence, call coaching, call recording, Voicemail Drop, SMS Templates, Click-to-call, Conversation Intelligence, and many more. Kixie integrates seamlessly with major CRM systems and offers real-time reporting and analytics. Start making calls in 3 minutes with no hardware and a 100% free trial. Learn more about Kixie PowerCall

Features

  • Call Recording Software
  • Call Routing
  • Audio/Video Conferencing
  • File Sharing Software
  • Chat/Messaging
  • IVR Software
CloudTalk is a cloud-based phone system for support and sales teams. We make calling easy and fun! Get your FREE trial today!
Maximize your agent's potential with CloudTalk's powerful Cloud Communication Platform! Embrace the future of calling with Next Generation Business Calling Software designed for data-driven teams. Benefit from AI-Powered conversational intelligence, Cloud Communication Platform features, the market's largest number coverage (160+ countries), exceptional call-quality and save up to 3 minutes per each call. Trusted by 2,500+ companies like DHL, Revolut and Glovo. Start your FREE 14-day trial Learn more about CloudTalk

Features

  • Call Recording Software
  • Call Routing
  • Audio/Video Conferencing
  • File Sharing Software
  • Chat/Messaging
  • IVR Software
All-in-one VoIP and cloud communication solution trusted by millions of users for its reliability, flexibility, and ease of use.
Ooma Office, ideal for any business big or small, is a cloud VoIP solution that enables organizations to stay connected with employees and customers. Benefit from 35+ telephony capabilities, mobile apps, virtual receptionists, and more with a simple setup, wherever you are. Learn more about Ooma Office

Features

  • Call Recording Software
  • Call Routing
  • Audio/Video Conferencing
  • File Sharing Software
  • Chat/Messaging
  • IVR Software
JustCall: All-in-one biz chat: Call, text, email & WhatsApp. Automate tasks with AI. Grow on autopilot. Trusted by 6000+ customers.
JustCall: The All-in-One Business Communication Platform Connect with prospects and customers across voice, SMS, email, and WhatsApp. Automate workflows with 100+ integrations and AI magic, and watch your business grow on autopilot. Trusted by 6,000+ businesses globally, JustCall equips customer-facing teams to deliver flawless customer interactions fueled by real-time and post-call AI insights. Learn more about JustCall

Features

  • Call Recording Software
  • Call Routing
  • Audio/Video Conferencing
  • File Sharing Software
  • Chat/Messaging
  • IVR Software
Built on Zoom's platform, Zoom's full-featured cloud phone consolidates business communication and collaboration into a single system.
Built on Zoom's easy, reliable, and secure platform, Zooms full-featured cloud phone consolidates all business communication and collaboration into a single system. Available in 40+ countries, with expandable coverage through a bring-your-own-carrier offering, Zoom Phone supports inbound and outbound calling through the public switched telephone network (PSTN). Learn more about Zoom Phone

Features

  • Call Recording Software
  • Call Routing
  • Audio/Video Conferencing
  • File Sharing Software
  • Chat/Messaging
  • IVR Software
A time-centered task, project and workflow management solution, complete with beautiful dashboards and powerful AI enabled reports.
Runrun.it is a Work Management Solution in the Cloud. If your company needs to track where people's time goes, Runrun.it can help in a simple and unique way. Imagine Runrun.it as a playlist of tasks, projects, and workflow. The user clicks on Play and Runrun.it automatically counts hours, allocating costs to clients, projects, and task types. You gain control and insight into the profitability of your projects and clients through a powerful set of data. Try it free. Learn more about Runrun.it

Features

  • Call Recording Software
  • Call Routing
  • Audio/Video Conferencing
  • File Sharing Software
  • Chat/Messaging
  • IVR Software
SMS texting and live chat for business has never been easier than with Avochato's solutions for teams, marketers and contact centers.
SMS texting and live chat has never been easier than with Avochato's solutions for teams, marketers and contact centers. With no programming required, you can setup your Avochato phone number in minutes to text your prospects, customers, or staff. Segment, import, and broadcast to your contacts to scale your teams communications. Avochato integrates with platforms such as Salesforce, Slack, MS Teams, and Zapier. Enable prospects to text you from a Google Ad with the AdWords API integration. Learn more about Avochato

Features

  • Call Recording Software
  • Call Routing
  • Audio/Video Conferencing
  • File Sharing Software
  • Chat/Messaging
  • IVR Software
No matter your business communication requirement, Acefone has you covered with its bespoke cloud telephony solutions.
Acefone’s telephony systems bring you an entire suite of cloud communication services. From VoIP-based telephony to complete inbound and outbound contact center solutions—get smart features like click-to-call, call queues, call routing and auto-attendants that enable you to optimize remote work, while maintaining data security. Special offer: Unlimited calling at just $12.99/user/month Learn more about Acefone

Features

  • Call Recording Software
  • Call Routing
  • Audio/Video Conferencing
  • File Sharing Software
  • Chat/Messaging
  • IVR Software
Bandwidth provides APIs that make it easy to embed voice calling, text messaging, and 911 access into software and applications.
Bandwidth is a software company with APIs that make it easy to embed voice, messaging, and 911 access into software and applications. We're transforming the way people communicate and challenging the standards of old telecom. We power some of the most important communications technologies on the market today- companies like Google, Skype and Ring Central to name a few. Learn more about Bandwidth

Features

  • Call Recording Software
  • Call Routing
  • Audio/Video Conferencing
  • File Sharing Software
  • Chat/Messaging
  • IVR Software
Zingle helps SMBs and enterprise companies communicate with their customers authentically, at scale, for a better experience.
Maintain connection and keep the conversation open across every touchpoint in your customer's journey. Engineered for enterprise marketers, corner shops and small business, Medallia Zingle's cloud-based messaging platform combines all of your contacts and conversations onto one screen, including SMS texting, MMS, Facebook Messenger, web chat and more. Schedule messages, automate personalized responses, send promotions, shortcodes and mobile keywords. Intelligent communication at scale. Learn more about Medallia Concierge

Features

  • Call Recording Software
  • Call Routing
  • Audio/Video Conferencing
  • File Sharing Software
  • Chat/Messaging
  • IVR Software
LoopUp is a Microsoft Teams global direct routing provider. Fully compliant in 67 countries, LoopUp is built for global businesses.
LoopUp is a global cloud telephony direct routing provider. With fully compliant cloud PSTN replacement in 67 countries and flexible solutions elsewhere, LoopUp has the reach to provide even the largest multinationals with a single global solution for telephony. All your users on Microsoft Teams Calling from one service provider, on one global network, administered on one management system – wherever in the world they may be. Learn more about LoopUp

Features

  • Call Recording Software
  • Call Routing
  • Audio/Video Conferencing
  • File Sharing Software
  • Chat/Messaging
  • IVR Software