---
description: Discover and compare Unified Communications Software Applications & Tools for Mac. Capterra is a free interactive tool that lets you quickly narrow down your software selection, contact multiple vendors, and compare platforms for your business.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Unified Communications Software for Mac - Price comparison & Reviews - Capterra United Arab Emirates 2026
---

Breadcrumb: [Home](/) > [Unified Communications Software for Mac](https://www.capterra.ae/directory/31035/unified-communications/software)

# Unified Communications Software

Canonical: https://www.capterra.ae/directory/31035/unified-communications/software

Page: 1 / 9\
Next: [Next page](https://www.capterra.ae/directory/31035/unified-communications/deployment-options/mac/software?page=2)

> Unified Communications software integrates various communication channels within an enterprise, such as voice, video, messaging, etc.

-----

## Products

1. [ZIWO](https://www.capterra.ae/software/171265/ziwo) — 4.6/5 (110 reviews) — ZIWO is a Cloud Contact Center Software deployed instantly with CRM plugins, full API access, and agent connectivity.
2. [Bitrix24](https://www.capterra.ae/software/113540/bitrix24) — 4.2/5 (1005 reviews) — Bitrix24 is \#1 free unified communications platform used by 15 million companies.
3. [Slack](https://www.capterra.ae/software/135003/slack) — 4.7/5 (24216 reviews) — Conversations \& collaboration in one place
4. [Zoom Workplace](https://www.capterra.ae/software/144037/zoom-video-conferencing) — 4.6/5 (14687 reviews) — Cloud-based collaboration platform unifying meetings, team chat, phone, email, whiteboard, docs, and workspace management in one app.
5. [GoTo Meeting](https://www.capterra.ae/software/163332/gotomeeting) — 4.4/5 (11531 reviews) — Fast, easy and reliable online meeting software trusted by millions of people everyday for real-time virtual communication.
6. [Microsoft Teams](https://www.capterra.ae/software/168668/microsoft-teams) — 4.5/5 (11166 reviews) — Cloud-based collaboration platform with chat, video meetings, voice calling, file sharing, and app integration for teams of all sizes.
7. [Webex Suite](https://www.capterra.ae/software/733/webex) — 4.4/5 (7416 reviews) — Cloud-based collaboration suite combining meetings, messaging, calling, polling, webinars, whiteboarding, and video messaging in one.
8. [Workplace from Meta](https://www.capterra.ae/software/168669/workplace) — 4.4/5 (1351 reviews) — Workplace makes business communication fast, fun and reliable, with features such as groups, live video and instant messaging.
9. [RingEX](https://www.capterra.ae/software/132178/ringcentral-mvp) — 4.2/5 (1206 reviews) — RingEX gives you unified access to everything you need in one robust and easy-to-navigate cloud communications system.
10. [Nextiva](https://www.capterra.ae/software/175788/nextiva) — 4.6/5 (919 reviews) — Nextiva is an enterprise phone system with 40+ features, 99.999% uptime reliability, and 24/7 tech support.
11. [Ringover](https://www.capterra.ae/software/169627/ringover) — 4.7/5 (890 reviews) — Transform your customer experience with a simple communication solution that works effortlessly with your leading business tools.
12. [Weave](https://www.capterra.ae/software/141842/weave) — 4.4/5 (697 reviews) — Appointment scheduling solution that helps businesses manage bookings, reminders, payments, email marketing, reviews and more.
13. [GoTo Connect](https://www.capterra.ae/software/163604/GoTo-Connect) — 4.5/5 (671 reviews) — GoTo makes IT and business communication easy so its customers can do what matters most.
14. [Lime Connect](https://www.capterra.ae/software/131558/userlike-live-chat) — 4.6/5 (649 reviews) — Lime Connect is the leading GDPR-compliant software for automation \& messaging that helps businesses transform customer communication.
15. [Dialpad](https://www.capterra.ae/software/190976/dialpad-sell) — 4.2/5 (570 reviews) — AI-native unified communications, calls, messages, meetings, intelligence.
16. [3CX](https://www.capterra.ae/software/158704/3cx) — 4.4/5 (468 reviews) — 3CX is a unified communications solution including telephony, video conferencing, live chat and mobile apps. Get it for free\!
17. [Livestorm](https://www.capterra.ae/software/153937/livestorm) — 4.7/5 (400 reviews) — Livestorm is an end-to-end video engagement platform that enables you to connect, engage, and capture actionable insights in one place.
18. [Grasshopper](https://www.capterra.ae/software/175002/grasshopper) — 4.3/5 (360 reviews) — Get the perfect phone number for your small business and turn the world into our office with the Grasshopper virtual phone system.
19. [Flock](https://www.capterra.ae/software/151072/flock) — 4.5/5 (344 reviews) — Flock is a unified communication tool that helps you get work done, only faster\! Trusted by over 32000 businesses globally.
20. [8x8 Work](https://www.capterra.ae/software/187525/virtual-office) — 4.1/5 (309 reviews) — 8x8 Work: All-in-one collaboration hub - phone, video, messaging. Secure, unified communication for all, anytime, anywhere.
21. [Kixie PowerCall & SMS](https://www.capterra.ae/software/135636/kixie-powercall) — 4.6/5 (295 reviews) — Cloud-based sales engagement tool with a multi-line power dialer, business SMS, CRM integration, automated cadences, and call.
22. [Front](https://www.capterra.ae/software/132901/front) — 4.5/5 (290 reviews) — How teams streamline internal and customer communication to deliver exceptional service at scale.
23. [MiVoice Business](https://www.capterra.ae/software/140996/MiVoice-Business-Solution) — 4.2/5 (283 reviews) — MiVoice Business is a flexible, secure, and scalable unified communications, collaboration, and contact center solution.
24. [Genesys Cloud CX](https://www.capterra.ae/software/21409/genesys-cloud) — 4.3/5 (269 reviews) — Cloud-based contact center platform that manages voice, chat, email, SMS, and social media interactions with built-in workforce.
25. [RingCX](https://www.capterra.ae/software/154951/ringcentral-contact-center) — 4.2/5 (263 reviews) — RingCentral Call Centre solution delivers omnichannel capabilities that let customers decide how they want to engage with you.

-----

Page: 1 / 9\
Next: [Next page](https://www.capterra.ae/directory/31035/unified-communications/deployment-options/mac/software?page=2)

## Related Categories

- [VoIP Software](https://www.capterra.ae/directory/30940/voip/software)
- [Call Recording Software](https://www.capterra.ae/directory/30533/call-recording/software)
- [Business Phone Systems](https://www.capterra.ae/directory/31101/business-phone-systems/software)
- [Call Center Software](https://www.capterra.ae/directory/30007/call-center/software)
- [Telephony Software](https://www.capterra.ae/directory/30084/telephony/software)

## Links

- [View on Capterra](https://www.capterra.ae/directory/31035/unified-communications/software)
- [All Categories](https://www.capterra.ae/directory)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":null,"address":{"@type":"PostalAddress","addressLocality":null,"addressRegion":null,"postalCode":null,"streetAddress":null},"description":"Capterra UAE helps millions of people find the best business software. With software reviews, ratings, infographics, and the most comprehensive list of business software.","email":"info@capterra.ae","url":"https://www.capterra.ae/","logo":"https://dm-localsites-assets-prod.imgix.net/images/capterra/logo-a9b3b18653bd44e574e5108c22ab4d3c.svg","@id":"https://www.capterra.ae/#organization","@type":"Organization","parentOrganization":"G2.com, Inc.","sameAs":["https://twitter.com/capterra","https://www.facebook.com/Capterra/","https://www.linkedin.com/company/capterra","https://www.instagram.com/capterra/","https://www.youtube.com/user/CapterraTV"]},{"name":null,"url":"https://www.capterra.ae/","@id":"https://www.capterra.ae/#website","@type":"WebSite","publisher":{"@id":"https://www.capterra.ae/#organization"},"potentialAction":{"query":"required","target":"https://www.capterra.ae/search/?q={search_term_string}","@type":"SearchAction","query-input":"required name=search_term_string"}},{"name":"Unified Communications Software","description":"Discover and compare Unified Communications Software Applications & Tools for Mac. Capterra is a free interactive tool that lets you quickly narrow down your software selection, contact multiple vendors, and compare platforms for your business.","url":"https://www.capterra.ae/directory/31035/unified-communications/deployment-options/mac/software","about":{"@id":"https://www.capterra.ae/directory/31035/unified-communications/deployment-options/mac/software#itemlist"},"breadcrumb":{"@id":"https://www.capterra.ae/directory/31035/unified-communications/deployment-options/mac/software#breadcrumblist"},"@id":"https://www.capterra.ae/directory/31035/unified-communications/deployment-options/mac/software#webpage","@type":["WebPage","CollectionPage"],"mainEntity":{"@id":"https://www.capterra.ae/directory/31035/unified-communications/deployment-options/mac/software#itemlist"},"publisher":{"@id":"https://www.capterra.ae/#organization"},"inLanguage":"en-AE","isPartOf":{"@id":"https://www.capterra.ae/#website"}},{"@id":"https://www.capterra.ae/directory/31035/unified-communications/deployment-options/mac/software#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Unified Communications Software for Mac","position":2,"item":"https://www.capterra.ae/directory/31035/unified-communications/software","@type":"ListItem"}]}]}
</script><script type="application/ld+json">
  {"name":"Unified Communications Software for Mac - Price comparison &amp; Reviews - Capterra United Arab Emirates 2026","@context":"https://schema.org","@id":"https://www.capterra.ae/directory/31035/unified-communications/deployment-options/mac/software#itemlist","@type":"ItemList","itemListElement":[{"name":"ZIWO","position":1,"description":"ZIWO is an omnichannel cloud contact center software (CCaaS) built to simplify customer communication through voice, WhatsApp, and SMS, accessible from one intuitive interface. Designed for service, sales, and support teams, ZIWO enables businesses to manage customer interactions efficiently across multiple languages and regions. \n\nWith local telecom connectivity in 145+ countries, including full coverage across the GCC, companies can instantly scale their presence with local numbers. ZIWO offers ready-to-use plugins for major CRMs and integrates with any third-party system through its open API framework. It supports both in-office and remote teams, helping businesses deliver clear, consistent customer experiences across channels and unify communication.\n\nZIWO is ideal for organizations looking to enhance call quality, streamline operations, and expand reach without complex infrastructure.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/b0ac513e-aa52-4ebd-9a02-6343d056b3b8.jpeg","url":"https://www.capterra.ae/software/171265/ziwo","@type":"ListItem"},{"name":"Bitrix24","position":2,"description":"Bitrix24 is probably world's only free unified communications software. It's available both in cloud and on premise. And you get everything: enterprise social network, company instant messenger, telephony (PBX), video chat and video conferencing, email server, file sharing and project management. If something is used for communication and collaboration, chances are it's one of the 30+ free UC tools available inside Bitrix24. API, content management and open source code is available.","image":"https://images.g2crowd.com/uploads/product/image/03f8d2757ccca353d8c2fd621675709f/bitrix24.png","url":"https://www.capterra.ae/software/113540/bitrix24","@type":"ListItem"},{"name":"Slack","position":3,"description":"Work more efficiently with internal and external stakeholders in topic-based channels designed to drive transparency and alignment. Support asynch communication with nuance through clips which are 5 minute audio or video messages, and get your team together quickly in a spontaneous connection and collaboration instance with Huddles. Additionally, teams and individuals can use Slack Canvas, a persistent surface across all conversations where notes, links, images and videos can be curated and accessed.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/91f64896-759a-41ae-8d14-d540f90c5870.png","url":"https://www.capterra.ae/software/135003/slack","@type":"ListItem"},{"name":"Zoom Workplace","position":4,"description":"Zoom Workplace is a cloud-based collaboration platform that brings meetings, team chat, phone, email, calendar, and whiteboarding into one unified workspace. Businesses use it to connect employees across offices, remote locations, and time zones without switching between multiple tools.\n\nTeams benefit from features like HD video meetings, persistent chat channels, VoIP calling, and shared digital whiteboards. Zoom Workplace also includes AI-powered meeting summaries, task tracking, and scheduling tools to help teams stay organized.\n\nZoom Workplace is suited for businesses of all sizes, from small teams to large enterprises, across industries such as education, healthcare, finance, and technology.","image":"https://images.g2crowd.com/uploads/product/image/528f622c63c3c11dc3f068e3abe26a0c/zoom-workplace.png","url":"https://www.capterra.ae/software/144037/zoom-video-conferencing","@type":"ListItem"},{"name":"GoTo Meeting","position":5,"description":"An industry leader in online video conferencing for companies around the world, GoTo Meeting now comes as part of GoTo Connect, the all-in-one communications software built for SMBs. Get a fast, easy and reliable professional solution that enables customers to meet face to face, connect with colleagues through in-meeting chat or conference calling, and screenshare their presentations, all with the click of a button. The Meeting solution from GoTo Connect pairs productivity with flexibility.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/91d7c32b-f36e-462d-ae02-d0e638e413ab.jpeg","url":"https://www.capterra.ae/software/163332/gotomeeting","@type":"ListItem"},{"name":"Microsoft Teams","position":6,"description":"Microsoft Teams is a cloud-based communication and collaboration platform that brings together chat, video meetings, voice calling, file sharing, and app integration in one workspace. Businesses use it to connect employees across offices, remote locations, and frontline sites without switching between tools.\n\nTeams supports real-time document co-authoring with Word, Excel, PowerPoint, and other Microsoft 365 apps directly within the platform. It also includes cloud calling, meeting recording, live transcription in over 30 languages, breakout rooms, and live events for up to 10,000 attendees.\n\nBuilt-in security features include end-to-end encryption for chats, calls, meetings, and files. IT administrators can manage compliance, governance, and user settings from a centralized console.\n\nMicrosoft Teams is suited for organizations of all sizes across healthcare, education, retail, manufacturing, and government, including frontline workers, educators, and enterprise teams.","image":"https://images.g2crowd.com/uploads/product/image/218a6468d313312e43446d6a8135f441/microsoft-teams.png","url":"https://www.capterra.ae/software/168668/microsoft-teams","@type":"ListItem"},{"name":"Webex Suite","position":7,"description":"Webex Suite is a cloud-based collaboration platform that brings eight communication workflows together under a single subscription: meetings, messaging, calling, polling, events, webinars, video messaging, and whiteboarding. Businesses use it to connect teams, host virtual events, and manage internal and external communications from one app, accessible on desktop, mobile, browser, and room devices.\n\nCore features include HD audio and video meetings for up to 10,000 participants, a cloud-based business phone system, real-time translation and closed captions, digital whiteboarding, asynchronous video messaging, and live polling with quizzes. All workflows are managed through a single Control Hub dashboard. The suite integrates with 100+ third-party apps including Salesforce, Microsoft Teams, Slack, and Google Workspace.\n\nWebex Suite is suited for organizations of all sizes across healthcare, finance, education, government, and more.","image":"https://images.g2crowd.com/uploads/product/image/ced7ac8079efaa2bfefdea53d11f54bb/cisco-webex-suite.png","url":"https://www.capterra.ae/software/733/webex","@type":"ListItem"},{"name":"Workplace from Meta","position":8,"description":"Looking for smarter communication software? Automatically assign people to FYI groups to make sure that internal announcements reach the most relevant audience. With \"Mark as important\", you can even boost group posts from senior execs. Not only will they hit the top of the News Feed for group members, we'll send email notifications then follow up with engagement metrics.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/9158f690-b30c-4217-9e59-db3bcd7024a0.jpeg","url":"https://www.capterra.ae/software/168669/workplace","@type":"ListItem"},{"name":"RingEX","position":9,"description":"Looking for a solution that meets all your requirements and more? \n\nRingEX is a robust UCaaS platform that offers enterprise VoIP functionality along with HD voice and video calling, team messaging, contact center, and much more.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/3766495d-3c37-44ed-ae0c-4ccd24835955.png","url":"https://www.capterra.ae/software/132178/ringcentral-mvp","@type":"ListItem"},{"name":"Nextiva","position":10,"description":"","image":"https://images.g2crowd.com/uploads/product/image/0b0744d9d5ca4f29db86a956c2bcc175/nextiva.png","url":"https://www.capterra.ae/software/175788/nextiva","@type":"ListItem"},{"name":"Ringover","position":11,"description":"Ringover is the easy-to-use multichannel cloud communication solution (calls, SMS, video calls, emails...), designed to enhance your customers' experience, and maximize your sales.\n\nGive your clients and prospects a personalized experience and boost the productivity of your sales and customer service teams thanks to an intuitive and easy-to-manage interface. \n\nRingover integrates with over 80 business tools (CRM, helpdesk...), streamlining tasks for increased efficiency.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/48e316be-9d0e-4219-a291-4a0d3e0719b1.png","url":"https://www.capterra.ae/software/169627/ringover","@type":"ListItem"},{"name":"Weave","position":12,"description":"Weave is the all-in-one experience platform for small- and medium-sized healthcare businesses. From the first phone call to the final invoice and every touchpoint in between, Weave connects the entire customer journey. Weave’s software solutions transform how local healthcare providers attract, communicate with and engage patients to grow their practice. To learn more, visit getweave.com.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/f866df19-0655-4a33-947d-01d010d95326.png","url":"https://www.capterra.ae/software/141842/weave","@type":"ListItem"},{"name":"GoTo Connect","position":13,"description":"We built the GoTo Connect platform to help your business grow. It’s the ideal cloud-based phone system and customer engagement software to modernize your communications, centralize your interactions and effortlessly elevate your customer experiences. It’s easy to deploy and manage with an intuitive interface that anyone can master, along with unmatched support whenever you need it.​\n\nGoTo Connect’s platform includes our award-winning, best-in-class products such as our UCaaS solution and phone system, customer engagement tools and multiple contact center capabilities along with powerful add-ons and integrations with your critical business apps such as MS Teams, Salesforce, Zendesk and Gmail.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/420d013e-1667-4846-a909-0e533179fe7d.jpeg","url":"https://www.capterra.ae/software/163604/GoTo-Connect","@type":"ListItem"},{"name":"Lime Connect","position":14,"description":"Lime Connect (formerly Userlike) is the leading German AI-Agent platform for customer communication, combining AI Agents, customer messaging across all channels, and WhatsApp marketing in one solution.\n\nWith Connect AI, companies can deploy autonomous AI Agents to handle support tasks, while the AI Copilot assists service agents by summarizing conversations, suggesting answers, and providing relevant information in real time. \nWith our visual no-code Workflow Builder, you can structure and automate business processes efficiently without any programming knowledge.  \n\nAll messages from website chat, WhatsApp, email, and more are managed in the central Message Center, with professional service features, accessible via desktop and our mobile app.\n\nAdditional tools like WhatsApp Campaigns allow businesses to reach customers directly with personalized updates and offers.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/25e5b615-7771-4fff-be47-d9b83cec6820.png","url":"https://www.capterra.ae/software/131558/userlike-live-chat","@type":"ListItem"},{"name":"Dialpad","position":15,"description":"Unified communications used to mean calls, messages, and meetings in one app, convenient, but not necessarily intelligent. Dialpad takes unified communications further with Agentic AI woven throughout: reasoning through conversations in real time, surfacing context, and connecting voice and data that used to sit in silos. That intelligence compounds across 775M+ AI recaps and counting, governed by Dialpad's Guardian layer for secure, enterprise-grade operations. It's unified communications built as the foundation for an AI-native customer experience platform, not just a bundle of tools.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/a5aa0307-b356-4584-b6b2-69dff89aafb3.png","url":"https://www.capterra.ae/software/190976/dialpad-sell","@type":"ListItem"},{"name":"3CX","position":16,"description":"3CX is an open standards IP PBX that offers complete Unified Communications, out of the box. Suitable for any business size or industry. With 3CX employees can work efficiently from anywhere. Video conferencing, live chat, mobile apps and advanced contact center features are all included at a fraction of the cost.\nChoose to deploy on premise, in your private cloud account or opt for 3CX to host your PBX for you. Whatever your preference, you are guaranteed a hassle-free solution.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/8663d1da-3218-4167-880b-5e33336ea327.png","url":"https://www.capterra.ae/software/158704/3cx","@type":"ListItem"},{"name":"Livestorm","position":17,"description":"Livestorm enables powerful, yet pain-free video engagements at scale. \n\nOur end-to-end video engagement platform enables organizations to create professional video engagements that can be easily managed in one place.\n\nIt's a browser-based platform that doesn't require a download, or setup. You can use Livestorm for on-demand, live, or pre-recorded meetings or events.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/27c8c6f9-a992-42bf-9981-850c12c31765.png","url":"https://www.capterra.ae/software/153937/livestorm","@type":"ListItem"},{"name":"Grasshopper","position":18,"description":"Keep personal and business calls separate by adding a business line to your existing device.  Grasshopper is a virtual phone system for SMB's. Get a local, toll free, or vanity number, or port your own number! Forward calls, use mobile and desktop apps to communicate with clients over voice or text, be notified in real time of missed calls & voicemails, voicemails transcribed and sent via email. Affordable plans help small businesses stay competitive. Prices as low as $14/month. Try us for free!","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/fafc6dfd-8553-4c87-b09f-166b7c92095c.png","url":"https://www.capterra.ae/software/175002/grasshopper","@type":"ListItem"},{"name":"Flock","position":19,"description":"Unify team communication with Flock! Email less and get more work done. From instant messaging to creating channels to integrating with your favorite external apps like Google, MailChimp, Dropbox, Jira, Trello and more - organize all your work streams with Flock. Flock is a powerful work tool that comes loaded with built-in features like Shared To-Dos, Reminders, Notes, Polls and more! Start for FREE","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/c578e594-a20e-47cf-9d0e-b898fe3132b1.png","url":"https://www.capterra.ae/software/151072/flock","@type":"ListItem"},{"name":"8x8 Work","position":20,"description":"8x8 Work is an all-in-one collaboration hub for phone, video, and messaging. It brings robust and secure unified communication and collaboration experiences to every employee, with the convenience of doing more from anywhere on any device. 8x8 Work gives your business a competitive advantage with a modern cloud-based phone system that includes enterprise-grade cloud PBX with auto-attendant, voicemail, flexible call flows and global coverage.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/46c0dfbb-a04f-46a4-a2ac-44633e25dc55.png","url":"https://www.capterra.ae/software/187525/virtual-office","@type":"ListItem"},{"name":"Kixie PowerCall & SMS","position":21,"description":"Kixie PowerCall & SMS is a cloud-based sales engagement platform that combines a multi-line power dialer, business SMS, and CRM integration to help sales teams connect with more leads and manage outreach in one place.\n\nSales teams use Kixie PowerCall & SMS to automate call logging, send and receive texts, run multi-line dialing campaigns, and track performance across calls and messages. It integrates with popular CRMs to sync contact data and activity automatically.\n\nCore features include a power dialer, two-way SMS, voicemail drop, call recording, live coaching tools, and real-time reporting. AI-assisted features support call scoring and conversation analysis.\n\nThe platform suits small to midsize sales teams in industries such as real estate, insurance, financial services, and SaaS.","image":"https://images.g2crowd.com/uploads/product/image/4ecadd73097605c40f60506f291b976f/kixie-powercall-sms.png","url":"https://www.capterra.ae/software/135636/kixie-powercall","@type":"ListItem"},{"name":"Front","position":22,"description":"Front is a customer operations platform that enables support, sales, and account management teams to deliver exceptional service at scale. Front streamlines customer communication by combining the efficiency of a help desk and the familiarity of email, with automated workflows and real-time collaboration behind the scenes. With Front, teams can centralize messages across channels, route them to the right person, and unlock visibility and insights across all of their customer operations.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/d8ecbf46-377d-4fbe-a921-9d8a23fbc33e.png","url":"https://www.capterra.ae/software/132901/front","@type":"ListItem"},{"name":"MiVoice Business","position":23,"description":"MiVoice Business provides your organization with a complete communications, collaboration, and customer experience solution. An open, feature-rich unified communications platform that integrates easily into your IT stack, MiVoice Business includes all of the capabilities demanded by organizations across all industries. \n\nWith the industry's most flexible deployment options, you choose whether to deploy your MiVoice Business on your premises on a Mitel hardware controller, virtually in your private cloud datacenter, or in your public cloud instance.\n\nThe entire solution can be purchased with traditional CapEx perpetual licensing or using OpEx subscription payment model.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/a4e365b6-f7c7-4d7c-b03f-973c9edc36e4.jpeg","url":"https://www.capterra.ae/software/140996/MiVoice-Business-Solution","@type":"ListItem"},{"name":"Genesys Cloud CX","position":24,"description":"Genesys Cloud is the next-generation, all-in-one cloud contact centre solution that helps you manage and understand omnichannel interactions in a seamless customer journey. Give your employees a single tool that handles all communications voice, chat, email, social and more. An intuitive interface makes it easy to use. Rapid innovation ensures you'll exceed customer expectations today and tomorrow. Genesys Cloud is simply powerful and powerfully simple.","image":"https://images.g2crowd.com/uploads/product/image/e3a8d60332cca437222ea3ba4d00292c/genesys-cloud-cx.png","url":"https://www.capterra.ae/software/21409/genesys-cloud","@type":"ListItem"},{"name":"RingCX","position":25,"description":"Easily manage agents, coach performance, and improve customer satisfaction with a single omnichannel platform that has been designed with reliability and security in mind. RingCX has all the features you need to confidently enable secure communications for your contact center.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/67f5975a-eb78-4c96-bebb-fb1ca434b76a.png","url":"https://www.capterra.ae/software/154951/ringcentral-contact-center","@type":"ListItem"}],"numberOfItems":25}
</script>