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All-inclusive omnichannel system for customer services and support. The low price, top features, and customization offer a great value.
Omnichannel solution for customer services and help desk, with a price well below similar comprehensive products. Its single pricing plan includes everything, from chat and integrations with Facebook and WhatsApp, to features not found in the most popular solutions, such as advanced SLA, time & expense control, and asset management. Also includes both a sandbox and a flexible knowledge base for free. Movidesk's website is packed with screenshots, demos, and product documentation.
Omnichannel solution for customer services and help desk, with a price well below similar comprehensive products. Its single pricing plan includes everything, from chat and integrations with Facebook...
- IT Asset Management Software
- Knowledge Base Management
- Change Management Software
- Incident Management Software
- Self Service Portal
- Service Level Agreement (SLA) Management
- Mobile Access
All MUST HAVE features gathered in one place to run successful business in service industry
Leading software for service industry, e.g. HVAC, Electrical, Plumbing, General Contracting, Carpet Cleaning, Gates, Fences, Windows, Hair and Beauty Salons.
All MUST HAVE features gathered in one place to run successful business:
Create appointment and dispatch
Distribute work for your team through unique system of work planning
Time Cards
Protect yourself from negative reviews with a special service
GPS tracking of employees
Route optimization
Very low credit card processing fees!
Leading software for service industry, e.g. HVAC, Electrical, Plumbing, General Contracting, Carpet Cleaning, Gates, Fences, Windows, Hair and Beauty Salons.
All MUST HAVE features gathered in one...
- IT Asset Management Software
- Knowledge Base Management
- Change Management Software
- Incident Management Software
- Self Service Portal
- Service Level Agreement (SLA) Management
- Mobile Access
Allows you to automatically create a dynamic knowledge base and provide access to it via the corporate website or intranet.
Allows you to automatically create a dynamic knowledge base and provide access to it via the corporate website or intranet. HelpdeskAdvanced is a Service Desk solution, based on the principle of process automation, supporting the different strategic scenarios of service governance through the automation and enhanced configurability of IT and Business processes.
Allows you to automatically create a dynamic knowledge base and provide access to it via the corporate website or intranet. HelpdeskAdvanced is a Service Desk solution, based on the principle of...
- IT Asset Management Software
- Knowledge Base Management
- Change Management Software
- Incident Management Software
- Self Service Portal
- Service Level Agreement (SLA) Management
- Mobile Access
Eccentex provides a low-code platform that enables brands and governments to rapidly develop powerful digital applications.
Eccentex AppBase is a low-code platform for digital apps. Its flexible, cloud-architected software empowers people to rapidly deploy and easily extend and change applications to meet strategic business needs.
Over its history, Eccentex has delivered award-winning capabilities in case management and business process automation (BPM) powered by robotics and advanced document management, to help the worlds leading brands and governments achieve breakthrough results.
Eccentex AppBase is a low-code platform for digital apps. Its flexible, cloud-architected software empowers people to rapidly deploy and easily extend and change applications to meet strategic...
- IT Asset Management Software
- Knowledge Base Management
- Change Management Software
- Incident Management Software
- Self Service Portal
- Service Level Agreement (SLA) Management
- Mobile Access
ITSM solution that integrates asset management, task scheduling, ticketing, and more.
ITSM solution that integrates asset management, task scheduling, ticketing, and more.
ITSM solution that integrates asset management, task scheduling, ticketing, and more.
- IT Asset Management Software
- Knowledge Base Management
- Change Management Software
- Incident Management Software
- Self Service Portal
- Service Level Agreement (SLA) Management
- Mobile Access
Optimize and automate workplace request on one intuitive platform
Back is a collaboration and automation platform that enables internal service and business operations teams (like HR, Finance, IT, and others) to provide the most modern employee experience, through multiple channels, and save time for higher-value tasks along the way through automation. Back is the first platform designed from the ground up for the easiest and fastest use in non-technical and IT teams.
Back is a collaboration and automation platform that enables internal service and business operations teams (like HR, Finance, IT, and others) to provide the most modern employee experience, through...
- IT Asset Management Software
- Knowledge Base Management
- Change Management Software
- Incident Management Software
- Self Service Portal
- Service Level Agreement (SLA) Management
- Mobile Access
Provides multi pronged approach to reduce support tickets at source.
Provides multi pronged approach to reduce support tickets at source.
Provides multi pronged approach to reduce support tickets at source.
- IT Asset Management Software
- Knowledge Base Management
- Change Management Software
- Incident Management Software
- Self Service Portal
- Service Level Agreement (SLA) Management
- Mobile Access
Easy to use, browser-based helpdesk and ticketing solution providing detailed recording and tracking of user help requests.
Easily integrated into any organisation’s existing IT infrastructure, NetSupport ServiceDesk delivers the processes needed to help effortlessly track, organise, manage and answer the toughest support challenges. Providing effective support for users is a priority for today’s businesses and NetSupport ServiceDesk’s fully customisable and intuitive browser-based interface makes it easy for technicians to maintain both desktop and mobile platforms while delivering robust workflow processes.
Easily integrated into any organisation’s existing IT infrastructure, NetSupport ServiceDesk delivers the processes needed to help effortlessly track, organise, manage and answer the toughest support...
- IT Asset Management Software
- Knowledge Base Management
- Change Management Software
- Incident Management Software
- Self Service Portal
- Service Level Agreement (SLA) Management
- Mobile Access
Easy to use, adaptable and proven at hundreds of customers - take full control of IT operations & offer exceptional customer service.
Sunrise IT Service Management software delivers an end-to-end capability to truly support the goals of your organisation not just your IT department. Sunrise ITSM contains over 30 different services designed to manage todays IT department. Sunrises highly configurable software platform means that these services can be readily changed and personalised to meet the requirements of individual organisations. Read customer testimonials and watch use case and demo videos at www.sunrisesoftware.com
Sunrise IT Service Management software delivers an end-to-end capability to truly support the goals of your organisation not just your IT department. Sunrise ITSM contains over 30 different services...
- IT Asset Management Software
- Knowledge Base Management
- Change Management Software
- Incident Management Software
- Self Service Portal
- Service Level Agreement (SLA) Management
- Mobile Access
Assign, plan, organize and manage internal or external service requests and tasks.
Assign, plan, organize and manage internal or external service requests and tasks.
Assign, plan, organize and manage internal or external service requests and tasks.
- IT Asset Management Software
- Knowledge Base Management
- Change Management Software
- Incident Management Software
- Self Service Portal
- Service Level Agreement (SLA) Management
- Mobile Access
Customer support software that organizes, separates, and ends calls in a few clicks.
Customer support software that organizes, separates, and ends calls in a few clicks.
Customer support software that organizes, separates, and ends calls in a few clicks.
- IT Asset Management Software
- Knowledge Base Management
- Change Management Software
- Incident Management Software
- Self Service Portal
- Service Level Agreement (SLA) Management
- Mobile Access
Sthiti
(0)
Service and help desk automation for your company that allows you to easily track how your agents are performing.
Service and help desk automation for your company that allows you to easily track how your agents are performing.
Service and help desk automation for your company that allows you to easily track how your agents are performing.
- IT Asset Management Software
- Knowledge Base Management
- Change Management Software
- Incident Management Software
- Self Service Portal
- Service Level Agreement (SLA) Management
- Mobile Access
Helps you manage services by taking a lifecycle approach to IT service management, offering consistent improvement.
Helps you manage services by taking a lifecycle approach to IT service management, offering consistent improvement.
Helps you manage services by taking a lifecycle approach to IT service management, offering consistent improvement.
- IT Asset Management Software
- Knowledge Base Management
- Change Management Software
- Incident Management Software
- Self Service Portal
- Service Level Agreement (SLA) Management
- Mobile Access
Service Support is a ticket management solution for all service centers.
Service Support is a ticket management solution for all service centers (DSI, General Services, Human Resources, etc.) With Service Support, you offer your employees an interactive portal on which they can submit requests, report incidents, communicate with your support teams. This service can also be offered to your service providers, customers, suppliers, partners ...
Service Support is a ticket management solution for all service centers (DSI, General Services, Human Resources, etc.) With Service Support, you offer your employees an interactive portal on which...
- IT Asset Management Software
- Knowledge Base Management
- Change Management Software
- Incident Management Software
- Self Service Portal
- Service Level Agreement (SLA) Management
- Mobile Access
Customizable call center solution for recognizing and analyzing content in real time to reduce time on decision making.
Customizable call center solution for recognizing and analyzing content in real time to reduce time on decision making.
Customizable call center solution for recognizing and analyzing content in real time to reduce time on decision making.
- IT Asset Management Software
- Knowledge Base Management
- Change Management Software
- Incident Management Software
- Self Service Portal
- Service Level Agreement (SLA) Management
- Mobile Access
An out-of-the-box, naive SharePoint, no-code Employee Self Service solution on Office 365, that is 100% customizable.
SP Employee Self-Service Portal turns Office 365 and SharePoint into a next generation portal application, designed to make employees more self-sufficient,
automate process flow and shorten cycle times.
SP Employee Self-Service Portal provides employee services such as:
Central Help Desk (routes to departments)
Document Central (policies, forms, other organizational documents)
Service Central (central point for frequently used business processes)
Employee Directory
SP Employee Self-Service Portal turns Office 365 and SharePoint into a next generation portal application, designed to make employees more self-sufficient,
automate process flow and shorten cycle...
- IT Asset Management Software
- Knowledge Base Management
- Change Management Software
- Incident Management Software
- Self Service Portal
- Service Level Agreement (SLA) Management
- Mobile Access
Manistocrat
(0)
Local product
Manistocrat offers you fully transparent location-based options as customers
Manistocrat offers you fully transparent location-based options as customers
Manistocrat offers you fully transparent location-based options as customers
- IT Asset Management Software
- Knowledge Base Management
- Change Management Software
- Incident Management Software
- Self Service Portal
- Service Level Agreement (SLA) Management
- Mobile Access
Self-hosted support ticket application.It handles support tickets, manages email tickets, and collects any payment.
Self-hosted support ticket application.It handles support tickets, manages email tickets, and collects any payment.
Self-hosted support ticket application.It handles support tickets, manages email tickets, and collects any payment.
- IT Asset Management Software
- Knowledge Base Management
- Change Management Software
- Incident Management Software
- Self Service Portal
- Service Level Agreement (SLA) Management
- Mobile Access
Hubcase
(0)
Web-based solution for businesses that helps manage escalations and tickets which requires input from multiple vendors.
Web-based solution for businesses that helps manage escalations and tickets which requires input from multiple vendors.
Web-based solution for businesses that helps manage escalations and tickets which requires input from multiple vendors.
- IT Asset Management Software
- Knowledge Base Management
- Change Management Software
- Incident Management Software
- Self Service Portal
- Service Level Agreement (SLA) Management
- Mobile Access
Password management tool to let end-users reset Windows log in password through web enrolment system and question and answer database.
Password management tool to let end-users reset Windows log in password through web enrolment system and question and answer database.
Password management tool to let end-users reset Windows log in password through web enrolment system and question and answer database.
- IT Asset Management Software
- Knowledge Base Management
- Change Management Software
- Incident Management Software
- Self Service Portal
- Service Level Agreement (SLA) Management
- Mobile Access
ServiceDesk, HelpDesk, IT Ticketing and Asset Management software. Supports multichannel services, SLA, KB, multirole, alerts and more.
T-HelpDesk is a powerful yet user-friendly ticketing system software. T-HelpDesk maximizes the management efficiency of the offered services thanks to its intuitive interfaces and to features of ServiceDesk, HelpDesk, IT Ticketing and Asset Management softwares in a single environment. T-HelpDesk supports multi-channel services for customers or internal staff, departmental services (IT, Production, Design, ..), SLA, API, SSO, multi-role, and much more. Can be integrated with T-Kanban and T-PPM.
T-HelpDesk is a powerful yet user-friendly ticketing system software. T-HelpDesk maximizes the management efficiency of the offered services thanks to its intuitive interfaces and to features of...
- IT Asset Management Software
- Knowledge Base Management
- Change Management Software
- Incident Management Software
- Self Service Portal
- Service Level Agreement (SLA) Management
- Mobile Access
A Service Management ready to respond to the needs of customers and business users where everything is under control and efficiency is
AskMe Desk is the Service Management platform that allows you to design, govern and control workflows in multiple business areas with the aim of improving staff productivity, reducing costs, and making the whole organization much more Efficient. Desk allows classification, tracking, and control of service levels of any business process. It perfectly meets the needs of medium and large organizations.
AskMe Desk is the Service Management platform that allows you to design, govern and control workflows in multiple business areas with the aim of improving staff productivity, reducing costs, and...
- IT Asset Management Software
- Knowledge Base Management
- Change Management Software
- Incident Management Software
- Self Service Portal
- Service Level Agreement (SLA) Management
- Mobile Access
No matter whether you are looking for a pure trouble ticketing, an ITSM software or even Full-Service Management -> HEINZELMANN adapts
Regardless of whether you are looking for a pure trouble ticketing, an ITSM software or even a full-service management solution, its modular design allows HEINZELMANN to adapt individually to your company's service processes. > ITIL and ISIS12 compliant > Enterprise-wide deployment > Web-based self-service portal > Workflow management > Scrum module > Support for IT and non-IT assets > Email interface > High integration capability > On Premise or SaaS and much more.
Regardless of whether you are looking for a pure trouble ticketing, an ITSM software or even a full-service management solution, its modular design allows HEINZELMANN to adapt individually to your...
- IT Asset Management Software
- Knowledge Base Management
- Change Management Software
- Incident Management Software
- Self Service Portal
- Service Level Agreement (SLA) Management
- Mobile Access
Aranda
(0)
Help desk solution that covers the management of incidents, requests, problems, change & service calls. It comes with a knowledge base.
Help desk solution that covers the management of incidents, requests, problems, change & service calls. It comes with a knowledge base.
Help desk solution that covers the management of incidents, requests, problems, change & service calls. It comes with a knowledge base.
- IT Asset Management Software
- Knowledge Base Management
- Change Management Software
- Incident Management Software
- Self Service Portal
- Service Level Agreement (SLA) Management
- Mobile Access
Enterprise Service Desk, IT & Non-IT Asset Mgmt / Software Mgmt / Integrated AI & ML Bot / On-demand Customization / 350+ APIs
Enterprise Service Desk, IT & Non-IT Asset Management, and Software Compliances Management with Integrated BOT. Most advanced application platform with 350+ APIs, AI & ML Capabilities.
On-demand customization capability to meet the unique business requirement
ITIL Processes (Incident, Request, Problem, Change, SLA, Preventive, Feedback, IT & Non-IT Assets, HW/SW discovery, Patches Information, Software Metering & compliances, Consumables, Custom Reports & Dashboards)
Enterprise Service Desk, IT & Non-IT Asset Management, and Software Compliances Management with Integrated BOT. Most advanced application platform with 350+ APIs, AI & ML Capabilities.
On-demand...
- IT Asset Management Software
- Knowledge Base Management
- Change Management Software
- Incident Management Software
- Self Service Portal
- Service Level Agreement (SLA) Management
- Mobile Access
Uppo
(0)
Improve your Customer Care with the 1st platform in Italian of Smart Helpdesk and Knowledge Base.
Improve your Customer Care with the 1st platform in Italian of Smart Helpdesk and Knowledge Base.
Improve your Customer Care with the 1st platform in Italian of Smart Helpdesk and Knowledge Base.
- IT Asset Management Software
- Knowledge Base Management
- Change Management Software
- Incident Management Software
- Self Service Portal
- Service Level Agreement (SLA) Management
- Mobile Access
Service desk solution that helps businesses manage tickets, track billable timing, send canned replies to customers, and more.
Service desk solution that helps businesses manage tickets, track billable timing, send canned replies to customers, and more.
Service desk solution that helps businesses manage tickets, track billable timing, send canned replies to customers, and more.
- IT Asset Management Software
- Knowledge Base Management
- Change Management Software
- Incident Management Software
- Self Service Portal
- Service Level Agreement (SLA) Management
- Mobile Access
Rootnet
(0)
Rootnet Suite is a platform of business solutions that enhances simplicity and productivity for collaborators enterprise-wide.
At Rootnet, we know how to boost business performance by automating how companies carry out their daily tasks. With a 360 enterprise vision and powered by the latest sales, marketing, and customer automation technologies, we drive effective digital transformations and data integration so that you can elevate your processes and focus on your core business.
Some of our innovative modules include: CRM, Workflows, Service Desk and Intranet.
At Rootnet, we know how to boost business performance by automating how companies carry out their daily tasks. With a 360 enterprise vision and powered by the latest sales, marketing, and customer...
- IT Asset Management Software
- Knowledge Base Management
- Change Management Software
- Incident Management Software
- Self Service Portal
- Service Level Agreement (SLA) Management
- Mobile Access
LTRS365
(0)
LTRS365 is a ticket system and service desk for Microsoft Office 365, SharePoint Online, and SharePoint Server.
LTRS365 provides a software solution for IT and support departments to answer inquiries, handle incidents, problems, and more via email or SharePoint Online. At the same time, LTRS365 also provides its own self-service user portal. Answers are recorded automatically and changes in processing status are communicated immediately. The program is fully integrated into the email functions of Office365 and Exchange Online, and also offers research and search functions.
LTRS365 provides a software solution for IT and support departments to answer inquiries, handle incidents, problems, and more via email or SharePoint Online. At the same time, LTRS365 also provides...
- IT Asset Management Software
- Knowledge Base Management
- Change Management Software
- Incident Management Software
- Self Service Portal
- Service Level Agreement (SLA) Management
- Mobile Access
IT2M
(0)
O IT2M é uma solução completa para gestão de serviços de TI (ITSM) e das áreas de serviços compartilhados (ESM).
O IT2M é uma solução completa para gestão de serviços de TI (ITSM) e das áreas de serviços compartilhados (ESM).
Aderente ao ITIL, possui ferramentas poderosas como workflow, regras automáticas, KPIs e dashboards para gestão e formulários inteligentes.
O IT2M pode ser usado no Service Desk, nos Centros de Serviço Compartilhado e no SAC.
É perfeito para empresas de outsourcing pois permite o cadastro de várias empresas, com possibilidade de escolher SLAs diferentes por empresa.
O IT2M é uma solução completa para gestão de serviços de TI (ITSM) e das áreas de serviços compartilhados (ESM).
Aderente ao ITIL, possui ferramentas poderosas como workflow, regras automáticas,...
- IT Asset Management Software
- Knowledge Base Management
- Change Management Software
- Incident Management Software
- Self Service Portal
- Service Level Agreement (SLA) Management
- Mobile Access
Cloud solution for helpdesk and knowledge base management solution that helps organize tickets, create articles and more.
Cloud solution for helpdesk and knowledge base management solution that helps organize tickets, create articles and more.
Cloud solution for helpdesk and knowledge base management solution that helps organize tickets, create articles and more.
- IT Asset Management Software
- Knowledge Base Management
- Change Management Software
- Incident Management Software
- Self Service Portal
- Service Level Agreement (SLA) Management
- Mobile Access
AI-driven and automation-powered Digital Workplace solution
AI-driven and automation-powered Digital Workplace solution
AI-driven and automation-powered Digital Workplace solution
- IT Asset Management Software
- Knowledge Base Management
- Change Management Software
- Incident Management Software
- Self Service Portal
- Service Level Agreement (SLA) Management
- Mobile Access