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Start for Free with LiveAgent and provide excellent customer service with the ultimate help desk solution for companies of all sizes. Learn more about LiveAgent
LiveAgent is a cloud-based Customer Succes Software with over 200+ compatible integrations. Improve your customer experience and manage all communications from a single shared company inbox. Enjoy social media integration, unlimited ticket history, call recordings, hybrid ticket streams, and more. Companies like BMW, Yamaha, Huawei, Orange, or Forbesfone use LiveAgent to deliver customer wow to 150M end-users worldwide. Start with a 14-day free trial, no credit card required, no contracts. Learn more about LiveAgent

Features

  • Customer Engagement Software
  • Onboarding Software
  • Usage Tracking/Analytics
  • Reporting/Analytics
UserGuiding helps product, customer success, and UX teams onboard users with guided tours and interactive manuals. No-code. Learn more about UserGuiding
Most users struggle to see the full value of a product within the first 14 days (if ever). That's why we built UserGuiding, a no-code user onboarding platform that helps increase adoption and reduce churn using interactive walkthroughs. Guide your users and display help articles they can read without ever leaving your app. The best part? You can do it all without breaking the bank and with zero technical expertise, thanks to our drag-and-drop interface. Learn more about UserGuiding

Features

  • Customer Engagement Software
  • Onboarding Software
  • Usage Tracking/Analytics
  • Reporting/Analytics
Put customer service at the heart of your company. Make agents more productive, managers more impactful and customers more empowered. Learn more about Zoho Desk
Zoho Desk is a web-based customer service application that helps your company build stronger relationships with customers. With Zoho Desk, agents become more productive, managers become more impactful, and customers become more empowered. It's customizable, convenient to use, and it doesn't cost you a fortune. Part of Zoho's 40+ strong suite of business software, Zoho Desk brings you the power to put customer service at the heart of your company. Learn more about Zoho Desk

Features

  • Customer Engagement Software
  • Onboarding Software
  • Usage Tracking/Analytics
  • Reporting/Analytics
monday sales CRM lets you organize and streamline all your work, and ensure every client gets the personal treatment they deserve. Learn more about monday sales CRM
With monday sales CRM, you can organize and streamline all your work, and make sure each of your clients gets the individualized treatment they deserve. Choose the best view to track your client relationships, how many deals each customer success representative has, or any other report that will help you work better. Learn more about monday sales CRM

Features

  • Customer Engagement Software
  • Onboarding Software
  • Usage Tracking/Analytics
  • Reporting/Analytics
EngageBay is a simple, affordable all-in-one marketing, sales and service CRM software to acquire, engage, nurture, close leads. Learn more about EngageBay
EngageBay is a simple, affordable, all-in-one marketing and sales CRM software built for small businesses and startups to acquire, engage, nurture web visitors and convert them to happy customers. EngageBay's customer success software makes it easy to solve customer problems and helps agents become more productive, managers become more impactful, and customers become more empowered. - all from one easy to use platform. Learn more about EngageBay

Features

  • Customer Engagement Software
  • Onboarding Software
  • Usage Tracking/Analytics
  • Reporting/Analytics
Tribe is a cloud-based online community platform that powers modern customer communities to boost customer success and retention. Learn more about Tribe
Tribe is a modern and cloud-based community platform designed to drive customer success and retention. Empower your customers to help each other via peer-to-peer connections and enable them to find solutions from a robust content library. Improve customer engagement, collect feedback, educate customers, and drive product adoption. Leverage Tribe's modular community engine, apps, direct third-party integration, and embeddable widgets to build a thriving customer community. Learn more about Tribe

Features

  • Customer Engagement Software
  • Onboarding Software
  • Usage Tracking/Analytics
  • Reporting/Analytics
Custify is designed for B2B SaaS businesses and enables them to reduce their churn and increase Customer Lifetime Value. Learn more about Custify
Custifys Customer Success Platform is designed for B2B SaaS businesses and enables them to reduce their churn and increase Customer Lifetime Value. Aside from in-product usage insights, it also gathers data from various systems like CRM, support or billing automatically and presents all relevant customer success KPIs and client interactions in an easy to understand dashboard. For low-touch workflows, it has a sophisticated automation engine built-in as well. Learn more about Custify

Features

  • Customer Engagement Software
  • Onboarding Software
  • Usage Tracking/Analytics
  • Reporting/Analytics
FROGED is a robust Product Success Platform built by SaaS for SaaS companies known for increasing conversions & reducing churn Learn more about Froged
FROGED is the evolution of Customer Success - it is a Product Success Platform built by a SaaS company for SaaS companies. Our platform allows brands access to their entire customer lifecycle: Onboarding, Engagement, and Proactive Customer Support. By connecting the dots of the entire customer lifecycle brands, can automate support, reduce product adoption, retarget and personalize the customer experience at every touch point increasing overall MRR and retention. Try FROGED for FREE today! Learn more about Froged

Features

  • Customer Engagement Software
  • Onboarding Software
  • Usage Tracking/Analytics
  • Reporting/Analytics
An all-in-one product adoption platform for web-based apps. Create beautiful onboarding experiences to improve conversion & retention. Learn more about Product Fruits
Product Fruits is a no-code product adoption platform for web-based apps. It allows you to onboard users at scale by guiding them step by step and showing how to derive value from your product. Our powerful feature set includes interactive product tours & walkthroughs; hints & tooltips; onboarding checklist; in-app announcements; feedback widget; Life Ring Button and a fully integrated knowledge base. Our customers achieve higher conversions, lower churn and less support tickets. Learn more about Product Fruits

Features

  • Customer Engagement Software
  • Onboarding Software
  • Usage Tracking/Analytics
  • Reporting/Analytics
LiveCaller is all in one solution, combining different communication channels like Chat, Call, Social Messaging Apps into one platform. Learn more about LiveCaller
Chat - Customers can exchange messages, files, and rate customer service. Web-Call - Customers are able to make a call directly from the webpage, via Internet, thus making such calls for them completely free. Omni-Channel Inbox - Combines communications from different messenger platforms into a single dashboard. Callback - Simply enter your phone number and preferred call time, customer service will call you. Co-browse - Allows agents and customers to collaboratively 'browse' a website. Learn more about LiveCaller

Features

  • Customer Engagement Software
  • Onboarding Software
  • Usage Tracking/Analytics
  • Reporting/Analytics
It is a customer communications management solution that helps businesses manage customer data, leads, multi-channel messaging, etc. Learn more about Qiscus
It is a customer communications management solution that helps businesses manage customer data, leads, multi-channel messaging, etc. Learn more about Qiscus

Features

  • Customer Engagement Software
  • Onboarding Software
  • Usage Tracking/Analytics
  • Reporting/Analytics
Meet your Digital HQ for Customer Success. Deliver standout customer experiences with Slack.
Meet your Digital HQ for Customer Success. Deliver a standout customer experience by putting the experts, tools and information your agents need at their fingertips. Bring the right teams together to speed up resolution times. Swarm cases and incidents in real time and easily loop in experts across the company. Collaborate and solve problems aloud with Slack Huddles. Get answers across files, messages and channels with AI-powered search. Boost productivity with automated workflows. Learn more about Slack

Features

  • Customer Engagement Software
  • Onboarding Software
  • Usage Tracking/Analytics
  • Reporting/Analytics
Zendesk Support is the leading help desk software built for better customer relationships.
Zendesk Suite is the customer service solution that is easy to use and scales with your business. On average, companies using Zendesk increase customer satisfaction by 25% and agent productivity by 30% - at any scale. Your customer interactions live in a single interface with features like web widgets, pre-defined ticket responses, and more. Get set up and run quickly. Zendesk Suite includes Ticketing System, Help Center, Community Forum, Messaging, Talk, Explore, and Sunshine Conversations. Learn more about Zendesk Suite

Features

  • Customer Engagement Software
  • Onboarding Software
  • Usage Tracking/Analytics
  • Reporting/Analytics
The customer support platform that ensures you understand customer needs, get to the root of their issues, and increase their happiness
TeamSupport's customer-centric Support platform empowers businesses to do much more than just ticket management. Through extensive customer management tools, which include account trend analytics, satisfaction scoring, and more, Support enables you to understand your customers better - rather than only focusing on the ticket. This leads to improved customer relationships that enable you to grow your revenue, increase customer happiness, and reduce churn. Learn more about TeamSupport

Features

  • Customer Engagement Software
  • Onboarding Software
  • Usage Tracking/Analytics
  • Reporting/Analytics
Bitrix24 is a free customer success and customer relationship management platform used by 8 million businesses worldwide.
Bitrix24 is #1 free customer success and customer relationship management platform used by 8 million businesses worldwide. It is available in cloud or on-premise with open source code access. Unlimited leads, deals, contacts, companies, quotes, invoices and appointment scheduling. Advanced versions have sales and marketing automation, bulk SMS, campaign management and support for multiple pipelines. Available in 18 different languages. Learn more about Bitrix24

Features

  • Customer Engagement Software
  • Onboarding Software
  • Usage Tracking/Analytics
  • Reporting/Analytics
Agile CRM is a complete sales, marketing and service suite designed to let SMBs to sell and market like the Fortune 500.
Agile CRM Customer Success Software - Provide superior customer service and maintain satisfied customers over the long term. Agile CRM enables businesses to provide a more personalized customer support experience. With a host of powerful help desk automation features at your fingertips, you will better understand your customers so you can be there to assist when they need you most. Learn more about Agile CRM

Features

  • Customer Engagement Software
  • Onboarding Software
  • Usage Tracking/Analytics
  • Reporting/Analytics
Improve customer satisfaction and CSAT scores by standardizing and automating your CS workflows with Pipefy.
Pipefy is the platform that offers everything you need to help your customers achieve success. Automate and integrate your Customer Service processes with an easy-to-deploy, no-code app, so your team can work on strengthening their relationship with customers. Follow the steps of customer-centric companies around the globe. Improve speed, deliver higher-quality services, and save time to focus on what really matters with Pipefy. Try Pipefy for free. Learn more about Pipefy

Features

  • Customer Engagement Software
  • Onboarding Software
  • Usage Tracking/Analytics
  • Reporting/Analytics
Discover why brands like Dropbox, Shopify, Airbnb, and 8,000+ others trust Front to be the customer communication platform of choice.
Front's communication platform is a proven and trusted platform for Customer Success teams to build longer-lasting relationships and reduce churn. Front is uniquely designed to integrate into your entire CRM stack to surround every customer interaction with historical data and analytics to ensure every account is healthy and successful. Discover why brands like Dropbox, Shopify, Airbnb, and 8,000+ others trust Front to be the customer communication platform of choice. Learn more about Front

Features

  • Customer Engagement Software
  • Onboarding Software
  • Usage Tracking/Analytics
  • Reporting/Analytics
The #1 Sales Engagement Platform for Gmail. Eliminate busywork and enable real engagement; make your AEs and CSMs more productive!
Mixmax, the #1 Sales Engagement Platform for Gmail, helps revenue teams accelerate revenue at every stage of the customer journey. We amplify AEs, CSMs, and anyone in a customer-facing role, not just the SDRs. By automating repetitive tasks and organizing their daily workflows, we increase reps' productivity and empower them with the tools they need to do what they do best: sell. Mixmax customers see a positive ROI in less than 6 months and go live in less than 1 day. Learn more about Mixmax

Features

  • Customer Engagement Software
  • Onboarding Software
  • Usage Tracking/Analytics
  • Reporting/Analytics
CloudApp enables instant business communication through shareable videos, gifs, and screenshots
CloudApp is the premier provider of visual communication for the workplace. This high growth video solution creates a collaborative space for capturing instantly shareable videos, GIFs, and screenshot s. a near 5-star business user rating from G2, Trust Radius, and Gartner Peer Insights Using its combination of screen recording, screenshot tool, and GIF maker tools and with its integrations with workflow tools Zendesk, Asana, Microsoft, Adobe, Drift, and others it is uniquely positioned as an in Learn more about CloudApp

Features

  • Customer Engagement Software
  • Onboarding Software
  • Usage Tracking/Analytics
  • Reporting/Analytics
Cloud-based, scalable customer service optimization software available on a unified platform for demanding B2B service teams.
Founded in 2003, Vivantio is a leading provider of customer service optimization software and solutions for demanding B2B service teams. By combining the comprehensive power of enterprise-level software with the flexibility of a modern cloud-based solution, Vivantio provides an intuitive, flexible and scalable unified service management platform that empowers businesses to achieve unparalleled service excellence. Learn more about Vivantio

Features

  • Customer Engagement Software
  • Onboarding Software
  • Usage Tracking/Analytics
  • Reporting/Analytics
Get started on the #1 CRM with Salesforce Essentials, the all-in-one sales and service solution, for just $25 per user per month.
Salesforce Essentials makes it possible to build stronger customer relationships with a combined sales and support CRM for small business that is easy to use, setup, and maintain. Essentials ensures that you spend less time in spreadsheets and more time selling by tracking your emails, calls and meetings to automatically keep customer records up-to-date without tedious data entry. Essentials also includes a ton of customer service productivity tools to help make every new customer a loyal one. Learn more about Salesforce Essentials

Features

  • Customer Engagement Software
  • Onboarding Software
  • Usage Tracking/Analytics
  • Reporting/Analytics
NiceJob helps to increase repeat business and fight churn by capturing the voices of your satisfied customers.
NiceJob helps to increase repeat business and fight churn by capturing the voices of your satisfied customers and sharing this across multiple platforms. You can get your customers to leave you a review or give you a referral. Engage with your customers at each point of their journey to ensure maximum customer satisfaction. No contracts, 14-day free trial, then just $75/month. Learn more about NiceJob

Features

  • Customer Engagement Software
  • Onboarding Software
  • Usage Tracking/Analytics
  • Reporting/Analytics
Textline is a business SMS platform offering the best tools for customer support workflow, team collaboration, and process automation.
Use SMS and make customers happy by adding a personal touch to your customer experience while lowering call volume and resolving more issues. Textline is a business SMS platform that offers the best tools for customer support workflow, team collaboration, and process automation. We add text messaging capabilities to your existing landline or give you a new, textable phone number in your local area code. Learn more about Textline

Features

  • Customer Engagement Software
  • Onboarding Software
  • Usage Tracking/Analytics
  • Reporting/Analytics
Website optimization tools used by 300,000+ sites worldwide. Heatmaps, recordings, surveys, live chat, and more included in every plan.
Learn why your visitors aren’t converting and how you can grow sales and capture leads with Lucky Orange. Installation takes a few seconds and doesn’t require coding experience. With 10 tools for the price of one, Lucky Orange’s suite of conversion rate optimization tools includes Dynamic Heatmaps, Session Recordings, Live Chat & Live View, Visitor Profiles, Surveys, Announcements, Form Analytics, Conversion Funnels, and a Realtime Dashboard. Get started today with a 7-day free trial. Learn more about Lucky Orange

Features

  • Customer Engagement Software
  • Onboarding Software
  • Usage Tracking/Analytics
  • Reporting/Analytics
Service Hub is customer service software that helps teams scale their support and delight their customers efficiently.
HubSpot Service Hub makes it easy to solve customer problems with efficiency, accuracy, and delight. It includes ticketing & automation with a shared inbox to keep you organized; a knowledge base so customers can help themselves; live chat & bots for faster response times; customer feedback tools so you can measure customer happiness; and reporting so you can unlock insights and improve. Sign up today, for free, and experience customer success software that makes both customers and reps happy. Learn more about HubSpot Service Hub

Features

  • Customer Engagement Software
  • Onboarding Software
  • Usage Tracking/Analytics
  • Reporting/Analytics
ChurnZero's Customer Success platform helps businesses fight churn via data integrations, health scores, automation, NPS and much more!
ChurnZero's real-time SaaS platform helps subscription businesses fight customer churn. Our platform is uniquely designed to integrate with CRM systems and tightly into an application or service. In doing so, ChurnZero helps businesses understand how their customers use their product, assesses their health and their likelihood to renew, and gives the business the means to automate and personalize the customer experience through timely and relevant touchpoints, including in-app content, Learn more about ChurnZero

Features

  • Customer Engagement Software
  • Onboarding Software
  • Usage Tracking/Analytics
  • Reporting/Analytics
The better way to meet customers online Vectera is the easy way to schedule appointments and conduct secure video meetings.
Vectera is the better way to meet customers online. A single URL is all you need to access the online meeting rooms. Schedule appointments and conduct secure video meetings online. Get creative with whiteboards, cobrowsing and document annotation. 1-click start, no downloads, no frustrations. Learn more about Vectera

Features

  • Customer Engagement Software
  • Onboarding Software
  • Usage Tracking/Analytics
  • Reporting/Analytics
Known as Europe’s most flexible CRM, Efficy offers a completely customisable solution that will empower your employees.
At last, a CRM solution that adapts to your needs. Efficy is a major player in the European CRM market. With our range of customisable solutions, we've already attracted over 13.500 clients and 330.000 users across 60 countries. Efficy CRM is easy to use and is adapted to each organisation based on their size and specific needs. This enables you to grow and develop your business in a structured way. Don’t waste time organizing data - empower your employees and grow your business with Efficy CRM. Learn more about Efficy CRM

Features

  • Customer Engagement Software
  • Onboarding Software
  • Usage Tracking/Analytics
  • Reporting/Analytics
Run a branded loyalty program that excites your customers! Recognize purchases, visits. Increase customer retention and foster growth.
Run a custom branded loyalty program that excites your customers! Recognize customers for spend, visits, activities and behaviors, increase customer retention and foster growth. Complete with incentive campaigns, built-in e-mail/sms communications and autopilot operation plus access a vast digital rewards catalog (major brands like Amazon). Several interfaces to choose from, including Standalone, Cloud/Web, Kiosk, Mobile App plus Vend/LightSpeedX, Square POS and Shopify E-Commerce integration. Learn more about Preferred Patron Loyalty

Features

  • Customer Engagement Software
  • Onboarding Software
  • Usage Tracking/Analytics
  • Reporting/Analytics
Over 1,300 L&D teams around the world partner with LearnUpon LMS to execute their learning strategy and hit their learning goals.
At LearnUpon LMS we’re on a mission to help you unlock the power of learning. Combining our award winning LMS and our industry-leading Customer Experience team, we pride ourselves on being a trusted partner to over 1,300 businesses. Every day, L&D teams around the world choose LearnUpon’s intuitive, feature-rich and deeply integrate-able platform to deliver a connected learning experience to millions of learners across their employees, customers and partners. Plans start at $15,000 USD. Learn more about LearnUpon

Features

  • Customer Engagement Software
  • Onboarding Software
  • Usage Tracking/Analytics
  • Reporting/Analytics
The Thought Industries platform helps companies onboard, train, and certify customers with engaging online learning.
Give your customers the experience they deserve with interactive online training programs. Guide your customers with learner paths and recommended content and take them down the path to success. With the Thought Industries learning platform, you're able to build unique client training experiences for each client and distribute training materials at scale. Offer moment-of-need learning by embedding your training into your software to provide help where your clients most need it. Learn more about Thought Industries

Features

  • Customer Engagement Software
  • Onboarding Software
  • Usage Tracking/Analytics
  • Reporting/Analytics
An online platform for building an outstanding user experience via customer journey mapping, personas and impact mapping techniques.
UXPressia is an online tool for customer journey mapping, creating personas and impact maps. It is an optimal balance between sticker-and table-based solutions with an intuitive drag and drop interface and plenty of customizable features. With UXPressia you will design and deliver an exceptional experience to your customers. Visualize your customer journeys, create personas, analyze touchpoints in multi-channel interactions and invite collaborators to map together and share journeys online! Learn more about UXPressia

Features

  • Customer Engagement Software
  • Onboarding Software
  • Usage Tracking/Analytics
  • Reporting/Analytics
Build better customer experiences with Groove. Everything you need to convert, support, and delight your customers.
Build better customer experiences with Groove. Everything you need to convert, support, and delight your customers. Everything in one place. No matter how you talk with your customers (email, social media, chat, or the phone), easily keep track of it all in our intuitive dashboard. Learn more about Groove

Features

  • Customer Engagement Software
  • Onboarding Software
  • Usage Tracking/Analytics
  • Reporting/Analytics
Vanilla is the most trusted all-in-one customer community solution for those who are serious about delivering exceptional experiences.
Vanilla is the most trusted all-in-one customer community solution chosen by midsize and enterprise organizations for those who are serious about delivering exceptional customer experiences. Offer your customers the best community experience, across all your products, in any language, anywhere in the world. Make your vision a reality with a sleek user experience, deep integration to your existing tools, and flexible customization to fit your branding - all supported by our SuccessTeam. Learn more about Higher Logic Vanilla

Features

  • Customer Engagement Software
  • Onboarding Software
  • Usage Tracking/Analytics
  • Reporting/Analytics
#1 Action-Focused Sales CRM for Small Business. Focus on the Next Action, follow up with every lead, and stay in control of your sales.
OnePageCRM is the 1st action-focused sales CRM that helps small and medium-sized businesses stay in control of their sales. Focus on what needs to be done next, follow up with every lead, keep the team on the same page, and close more deals, one sales action at a time. Save time and automate your admin and data entry. Generate leads in a click from anywhere on the web. Reap the CRM benefits on the go with iOS and Android mobile apps. Any questions? We offer support via email, phone and chat. Learn more about OnePageCRM

Features

  • Customer Engagement Software
  • Onboarding Software
  • Usage Tracking/Analytics
  • Reporting/Analytics
Userpilot helps product, UX & customer success teams increase user adoption through behavior driven product experiences. Code-Free.
Userpilot helps product, UX and customer success teams increase user adoption through behavior driven product experiences. Build beautiful, personalized and highly customizable experiences on top of your product to pave the way to Aha!. Quickly improve onboarding for new signups, trigger interactive tips when it's relevant and help users understand the value, all without writing any code. Userpilot also helps you Increase user retention, and stimulate feature discovery as your product evolves. Learn more about Userpilot

Features

  • Customer Engagement Software
  • Onboarding Software
  • Usage Tracking/Analytics
  • Reporting/Analytics
Liveoak Technologies. We get virtual business done.
Liveoak is a virtual customer engagement and business platform that enables your representatives to connect, engage and complete work with customers in a seamless way. Liveoak seamlessly combines modern conferencing, forms collaboration, e-Signature and efficient data/I.D. capture combined with bank-grade security and a complete System-of-Audit. Our mission is to create an engagement platform that allows large companies to do business in a virtual context. Learn more about Liveoak

Features

  • Customer Engagement Software
  • Onboarding Software
  • Usage Tracking/Analytics
  • Reporting/Analytics
Leading cloud contact center solution designed to help enterprises improve CX for customers and employees.
3CLogic is a leading cloud contact center platform modernizing enterprise communications for employees and customers. Built on AWS, the solution provides advanced and scalable speech-enabled offerings for leading CRMs, including ServiceNow, Salesforce, and MS Dynamics. With deployments on five continents serving Global 2000 clients, 3CLogic drives digital transformation by improving CX, operational efficiency and reporting insights with dynamic IVR, CTI, AI, and speech analytics. Learn more about 3CLogic

Features

  • Customer Engagement Software
  • Onboarding Software
  • Usage Tracking/Analytics
  • Reporting/Analytics
Team inbox and chat tool that empowers teams to truly collaborate around different channels of communication, internal and external.
Team inbox and chat tool that empowers teams to truly collaborate around email, SMS, WhatsApp, Twitter, and other channels of communications. We redesigned the inbox with a business-first collaborativ e experience in mind. With Missive, teams focus on growing their business. Learn more about Missive

Features

  • Customer Engagement Software
  • Onboarding Software
  • Usage Tracking/Analytics
  • Reporting/Analytics
From value assessments to value realization, Ecosystems is an enterprise cloud platform for quantifying customer value.
Ecosystems is the leading software-as-a-service (SaaS) platform for collaborative customer value management. From sales to customer success, providers leverage Ecosystems to quantify and align with customers on the business value being delivered. Through AI-driven analytics and integrations like Salesforce, Microsoft Dynamics, Gainsight, and HubSpot, individual value conversations are transformed into a centralized cloud asset for improved decisions throughout the organization. Learn more about Ecosystems

Features

  • Customer Engagement Software
  • Onboarding Software
  • Usage Tracking/Analytics
  • Reporting/Analytics
B2B SaaS companies use Gainsight's Customer Success Platform to discover actionable insights that increase customer retention, reduce c
Gainsight is the platform for Customer Success. Gainsight aggregates and turns disparate customer data from multiple sources into a single source of truth. Review the customer data-driven insights and deploy actions that drive business outcomes for your clients. Learn more about Gainsight CS

Features

  • Customer Engagement Software
  • Onboarding Software
  • Usage Tracking/Analytics
  • Reporting/Analytics
Channels is a data-driven Customer Success Software with free Web calls for you and your customers along with multiple other features.
Channels is an innovative Customer Success Software. We give you Web call - the customer can call you easily with one click from your company’s website. Channels integrates with platforms like Shopify, Magento, Pipedrive, and more. Other features include the display of customer details before a call, One-click Chrome extension, Call widget, Mobile App, IVR, Call Recordings, Live-listening, and more. Take the free option and try some of these features. Or, have them all with a full offer! Learn more about Channels

Features

  • Customer Engagement Software
  • Onboarding Software
  • Usage Tracking/Analytics
  • Reporting/Analytics
Revenue Intelligence Data Platform used by B2B Sales teams to unleash intelligent sales data and analytics to the entire revenue stack.
SalesDirector.ai is a revenue intelligence data platform for B2B sales organizations. We help them scale by delivering intelligent sales analytics to their CRM and BI tools. We capture email and calendar data from sales reps and cross-reference their CRM data to deliver predictive insights about their sales rep behaviors, forecasts and pipelines. These insights are delivered directly to their CRM or can be visualized in BI tools such as Tableau, Domo, Google Data Studio, Power BI or Einstein) Learn more about SalesDirector.ai

Features

  • Customer Engagement Software
  • Onboarding Software
  • Usage Tracking/Analytics
  • Reporting/Analytics
Elevio is a self-service platform makes it easy to scale your customer success without hiring more support staff.
Scale your customer success without hiring more support staff. Elevio is a self-service platform that makes it easy for customers to get the right support content, when and where they need it - so you can increase retention and conversion rates, while lowering support loads. We even integrate with other support tools for a seamless, all-in-one customer experience. Join more than 500 companies such as Atlassian, Heap, Adroll and Dell, using Elevio to help customers succeed. Learn more about elevio

Features

  • Customer Engagement Software
  • Onboarding Software
  • Usage Tracking/Analytics
  • Reporting/Analytics
GuideCX® is a client onboarding platform for internal and customer teams that makes it easier for customer to succeed.
GuideCX is a client onboarding and project management platform that makes it easier for customer to succeed and decreases customer churn. Task automation, transparent project views, and easy access to tasks and status updates through the portal, email, or mobile app keep your client at the center of every project. Learn more about GuideCX

Features

  • Customer Engagement Software
  • Onboarding Software
  • Usage Tracking/Analytics
  • Reporting/Analytics
Retently helps you track business CX metrics: NPS, CSAT & CES. Collect, manage and act on the received customer feedback.
Retently helps you efficiently measure customer satisfaction, collect valuable client feedback that you can act on, prevent customer churn, and turn Detractors into Promoters. Learn more about Retently

Features

  • Customer Engagement Software
  • Onboarding Software
  • Usage Tracking/Analytics
  • Reporting/Analytics
Skilljar's cloud-based, mobile-responsive learning management system (LMS) enables businesses to scale customer and partner training.
Skilljar is the leading training platform purpose-built for external education. Our enterprise-grade platform gives you all the tools you need to onboard, engage, and retain customers at scale. Skilljar enables your Customer Success teams by helping you scale your training program and proactively educate customers and partners. Learn more about Skilljar Customer Education

Features

  • Customer Engagement Software
  • Onboarding Software
  • Usage Tracking/Analytics
  • Reporting/Analytics
Totango is a customer success platform that drives action and focus for teams and predictable results for management.
Totango is a customer success platform that helps recurring revenue businesses simplify the complexities of customer success by connecting the dots of customer data, actively monitoring customer health changes, and driving proactive engagements. Leading companies use Totango to reduce churn, grow predictable revenue, and maximize customer value over time. Learn more about Totango

Features

  • Customer Engagement Software
  • Onboarding Software
  • Usage Tracking/Analytics
  • Reporting/Analytics
Minerva's AI is the easiest way to capture and share clickable instructions for anything on the internet.
Minerva's AI empowers you to effortlessly create interactive guides for your SaaS platform. By embedding Minerva's Launch Center, you can make interactive guidance available when and where your users need it. Guides can include autogenerated screenshots and video. Learn more about Minerva

Features

  • Customer Engagement Software
  • Onboarding Software
  • Usage Tracking/Analytics
  • Reporting/Analytics